Applicant's Costs
24 The first aspect, the Applicant's Costs, raises two distinct issues. First, the amount approved by the Court will be shared (or at least the liability for payment of those costs will be shared) on a pro rata basis by all group members irrespective of whether they executed a LCA with Slater & Gordon. That proposal is not of concern. The legal costs were incurred and achieved a settlement for all group members. The group members who did not sign a LCA with Slater & Gordon should not be entitled to receive a windfall by reason of their refusal to sign a LCA. To put the matter another way, the legal costs are fixed. Those legal costs should be borne by those who benefitted from those legal costs being incurred - the group members as a whole.
25 That leads to the second issue - the quantum of the professional costs and disbursements incurred by Slater & Gordon. Slater & Gordon seek the quantum to be approved by the Court.
26 The rationale for the court's "surveillance" over costs as between solicitor and client was explained by Tadgell J in Redfern v Mineral Engineers Pty Ltd [1987] VR 518 at 523 in the context of a taxation:
The court's surveillance over costs as between solicitor and client is assumed with a view to preventing any unfair advantage by solicitors in their charges to their clients. It stems, it seems, from the notion that ordinarily a solicitor is presumed to be in a position of dominance in relation to [a] client as a result of [their] presumed knowledge of the law and of what may and may not be properly charged by way of fees. Were a strict view not taken it might be open to a solicitor to overreach his client or otherwise act oppressively towards [the client] on the matter of costs.
27 This is not a taxation. But it is unique. The solicitor is acting for itself - it seeks an order that its costs be approved by the Court and paid to it. There is no contradictor. The group members who are to share the liability for the fees and disbursements are unable to oppose the application. They are unable to oppose the application because although four group members obtained access, on a confidential basis, to the Settlement Distribution Scheme, that document did not record the amount of fees and disbursements the subject of the approval application or the how the sums were quantified. In addition, no group member has had access to the confidential affidavit of the costs consultant retained by Slater & Gordon that was filed in support of the application and set out the amount of fees and disbursements Slater & Gordon sought to have approved by the Court. The inability of the group members to act as a contradictor provides a further example of the "position of dominance" referred to by Tadgell J. Indeed, given the increasing number of class actions, it may be time for there to be a requirement that any LCA, or equivalent, between group members and a firm of solicitors should be approved by the Court before it is binding on the group members. Such requirement would be consistent with the Court's ability to approve or supervise the form of costs agreements entered into between solicitors acting for a representative party and group members in relation to a representative proceeding commenced under Pt IVA of the Act: see s 33ZF of the Act and Johnson Tiles Pty Ltd v Esso Australia Ltd (1999) 94 FCR 167 at 175-176.
28 The Court, and the solicitors, have important, and distinct, tasks where the court's approval is sought for fees and disbursements to be deducted from a settlement sum.
29 First, the solicitors have responsibilities that apply before, during and after, the approval process. As Allsop CJ and Middleton J most recently said in Madgwick v Kelly [2013] FCAFC 61 at [47]:
Solicitors are entitled to charge professional fees for undertaking the professional responsibilities of running the case, as officers of the Court, with all the attendant responsibilities (including duties to the Court) that that entails. No one, the solicitors included, should ever lose sight of those responsibilities.
30 Here, there is a costs agreement (the LCA) between 92% of the group members and Slater & Gordon. That agreement contained specific terms and conditions on the fees and disbursements that could be charged by Slater & Gordon and the rate at which they could be charged. For present purposes, the LCA defined the "Scope of Legal Work" and included a section entitled "Professional Fees and Hourly Rates" which set out the basis for charging for work done. A copy of the LCA is Annexure A to these reasons for judgment. It will be necessary to return to consider some of these terms.
31 What then must the Court, and the solicitor, do when the Court's approval is sought for fees and disbursements to be deducted from the Settlement Sum?
32 First, the role of the Court requires explanation. It has two aspects; the test to be adopted by the Court and then the material necessary to undertake the assessment. The task of the Court is not a taxation. The questions for the Court in assessing the fees and disbursements claimed by Slater & Gordon are twofold:
1. are the fees and disbursements of an unreasonable amount having regard to, inter alia, the nature of the work performed, the time taken to perform the work, the seniority of the persons undertaking that work and the appropriateness of the charge out rates for those individuals; and
2. if the work is unreasonable in the circumstances, can the group members be considered to have approved (explicitly or impliedly) the costs claimed.
33 As explained by Hodgson J in AGC (Advances) Ltd v West; AGC (Advances) Ltd v Cranston (1984) 5 NSWLR 301 at 303 (in the context of a taxation):
… taxed costs may be allowed even though they are of an unreasonable amount and even though they may have been unreasonably incurred if, in either case, this has happened with the approval of the client. There appears to be a qualification on this that, even if the client has approved, they are liable to be disallowed if they are of an unusual nature and such that they would not be allowed on a party and party basis, if it is also the case that the costs were not reasonably incurred and if it also be the case that no prior warnings were given to the client that the costs might not be allowed on a party and party basis.
Notwithstanding that qualification, the position remains that there is the possibility, if costs are assessed on a solicitor and own client basis, that they may be allowed even though they are of an unreasonable amount and unreasonably incurred where this has been approved by the client and I might add that an approval may be expressed or implied.
See also Dal Pont GE, Law of Costs (LexisNexis Butterworths, 2003) at [5.2]; Quick et al, Quick on Costs (Thomson Reuters, subscription service) at [20.1240] (update 78).
34 The next question is the material necessary to undertake that assessment. In Re Medforce Healthcare Services Ltd (In Liq) [2001] 3 NZLR 145, the Court considered the principles to be adopted in fixing a liquidator's remuneration. It stated (at 155):
In our view the exercise which must be undertaken by the Court in fixing the reasonable costs of the liquidator is similar to that which is undertaken when approving solicitor and client costs or costs for legal aid purposes. In each case what is required is enough information to enable an assessment to be made as to whether the costs charged are reasonable.
As a minimum it seems to us that what is required is a statement of the work undertaken during the course of the liquidation, together with an expenditure account sufficiently itemised to enable the charges made related to the work done. The detail would have to be sufficient to enable a judicial officer to determine whether the personnel involved in the liquidation and their respective charge-out rates were appropriate to the nature of the work undertaken. Their information may in some cases raise concerns as to whether there has been overservicing or overcharging. If there are suggestions of this in the information provided, the Court can request further information.
(Emphasis added.)
See also Re Korda; in the matter of Stockford Ltd (2004) 140 FCR 424 at [48].
35 Two important matters referred to by the Court in Re Medforce should be restated. It is the judicial officer (not an independent costs expert) that is required to determine whether the fees and disbursements are reasonable. Second, the information to be provided to that judicial officer must be "sufficient" to enable that judicial officer to undertake that assessment.
36 In Lopez, Finkelstein J stated (at [16]):
[I]t [approving solicitors' fees and disbursements] is a task in which the court inevitably must rely heavily on the solicitor retained by, and counsel who appears for, the applicant to put before it all matters relevant to the court's consideration of the matter.
(Emphasis added.)
That statement is beyond question. But there is no one way to satisfy that obligation; the manner in which the solicitors seek to do that will vary from case to case: cf Venetian Nominees v Conlan (1998) 20 WAR 96 at 102-104. It does not require a bill of costs in taxable form. It does, however, require sufficient information to be put before the Court to enable the judicial officer to undertake the analyses identified in Re Medforce. The form and content will be a matter for the solicitors retained in each proceeding.
37 The requirement that sufficient information be provided to the Court by the solicitors seeking approval of their professional fees should not be onerous. Client reporting is an integral part of modern litigation. Clients want to know what solicitors are doing on a particular matter and where their legal costs are being spent. Indeed, it is now standard practice for law firms to manage these client expectations through the use of legal practice management software. That software is usually flexible enough to enable the software to require practitioners and staff working on a particular matter to allocate time to a specific task with annotations or a short narrative which describes the task in sufficient detail to explain the nature of the task. This kind of information could usefully be provided to the Court to assist it in assessing the reasonableness of the fees and disbursements claimed by a solicitor. Of course, that information is unlikely to provide a complete answer. It will require review and, possibly, consideration of, inter alia:
1. whether the work in a particular area, or in relation to a particular issue, was undertaken efficiently and appropriately;
2. whether the work was undertaken by a person of appropriate level of seniority;
3. whether the charge out rate was appropriate having regard to the level of seniority of that practitioner and the nature of the work undertaken;
4. whether the task (and associated charge) was appropriate, having regard to the nature of the work and the time taken to complete the task; and
5. the ratio of work and interrelation of work undertaken by the solicitors and the counsel retained.
This list is not complete. The relevant enquiries will vary from case to case.
38 What then did Slater & Gordon do in this case? In an attempt to justify the reasonableness of its professional costs and disbursements, Slater & Gordon engaged a costs consultant, Mr Linsdell, to provide an expert opinion on:
i. The reasonableness or otherwise of the legal costs and disbursements incurred for work conducted on behalf of [Modtech] up to the date of settlement in this proceeding;
ii. The reasonableness or otherwise of the estimate of the costs and disbursements likely to be incurred for work conducted on behalf of [Modtech] from the date of settlement until the distribution of settlement proceeds.
39 In carrying out that review, Mr Linsdell did not prepare a bill of costs. Mr Linsdell's method of assessing the costs and disbursements claimed was described by him as an "assessment of costs". It was explained by him as follows:
18. An assessment involves reviewing the file of the solicitor and/or reviewing time recording ledgers and accounts, and assessing the costs incurred pursuant to the costs agreement and by reference to the type of costs likely to be allowed on a solicitor/own client Taxation of costs.
19. The costs agreement must be considered to ensure it is fair and reasonable.
20. The costs agreement limits the costs which can be recovered by the solicitor given the agreement defines the work for which the solicitor is able to render a fee.
21. The costs consultant is then able to form a view, based on the individual amounts claimed for each piece of work performed on the file, of the total value of work done on a fair and reasonable basis.
22. In my experience, assessments of costs do not differ substantially from Bills of Costs in their accuracy and the overall calculation of the quantum of professional costs and disbursements.
23. However, assessments of costs are able to be performed within a compressed timetable and at a significantly reduced cost.
24. Given the scope of my instructions, number of documents involved and the limited time frame I had to prepare this report, I have taken a global approach to the assessment undertaken, rather than conducting a detailed assessment.
25. In doing so I have reviewed the costs actually charged by Slater & Gordon, and proposed to be charged, by reference to the costs agreement and my understanding of the test which would be applied on a solicitor/own client Taxation.
26. That test is that the costs are to be allowed unless they are unreasonable.
(Emphasis added.)
The "instructions" referred to in [24] of the extract, in fact, were two letters from Slater & Gordon to the costs consultant dated 12 and 13 June 2013 respectively.
40 Mr Linsdell's assessment was divided into two headings - "Matter to Date Costs" and "Proposed Approval Costs". The first category, "Matter to Date Costs", was itself divided into two sub-categories: professional costs and disbursements. Mr Linsdell's affidavit set out, in summary form, the conclusions he reached in determining a specific sum as an appropriate allowance for professional costs and a specific sum as an appropriate allowance for disbursements. Mr Linsdell did what was asked of him in the time available.
41 During the course of the hearing, a number of concerns were expressed about the adequacy of the material Slater & Gordon put before the Court as the basis for the Court approving the Applicant's Costs. The following is not an exhaustive list. The list cannot be exhaustive because I am not satisfied that the Court has had put before it all matters relevant to the Court's consideration of the issue. In particular, I do not accept that the affidavit sworn by the costs consultant (retained by Slater & Gordon) and filed in support of the approval application is sufficient. It must be recalled that it is the Court, not a costs consultant, that must approve the professional fees and disbursements.
42 What then are the concerns? First, the amount now claimed (and the subject of the approval application) is substantially in excess of the professional costs and disbursements that Slater & Gordon estimated in the LCA would be incurred in the prosecution of these proceedings. Slater & Gordon did not explain why their estimate (by a factor of about three) was so wrong. In fact, the affidavit filed by the costs consultant does not identify the total fees and total disbursements claimed by Slater & Gordon.
43 Next, the affidavit includes the statement that the costs consultant has only allowed those costs which he considers were reasonably incurred on a solicitor / own client basis. But that statement is not particularised. In addition, the nature or extent of the review undertaken by the costs consultant is of concern. His affidavit disclosed that he undertook a "global approach to the assessment rather than a detailed assessment". His affidavit disclosed that:
In the course of my review I have been provided with unrestricted access to the files and papers of Slater & Gordon and have, subject to the time constraints, endeavoured to carefully review and consider the files and papers of Slater & Gordon. The files and papers of Slater & Gordon include:-
• 424 page billed time report
• 23 page billed disbursements report
• 26 correspondence folders
• Approximately 135 folders of expert reports, briefs to experts and associated documents
• Approximately 508 folders of briefs to Counsel and Mediator
• Approximately 83 folders of Court and associated documents
• Approximately 71 miscellaneous folders
In addition to the above hardcopy material voluminous material exists in electronic format. The electronic material I have had access to for review and consideration includes:
• Discovery database comprising approximately 11,317 documents of the Applicant and Respondents' discoverable documents and documents produced by Third Parties under subpoena which totals approximately 65,900 pages in total
• Electronic court book comprising approximately 4320 documents
• Electronic file containing 9,538 individual items including correspondence, Court documents and general documents
• Electronic file containing the client data base listing all group members and then further broken up into RGN (sic) details, trading data, file notes and individual documents
44 However, of considerable concern is the statement by the costs consultant that:
I have not made any allowance for, or reduced the costs claimed for, work performed where:-
• The number of employees performing the task was excessive, or there had not been an appropriate division of work between the employees;
• the work performed was not within "the scope of work" for which costs could be claimed under the LCA and LFA;
• the work performed would not entitle the solicitors for the Applicant to claim costs on a reasonable basis; or
• the nature of the work performed was unclear.
(Emphasis added.)
The obvious question is - why not? This was not explained.
45 Then later in the affidavit, the costs consultant stated:
I reduced, or disallowed the costs claimed, in a number of areas, including:
i. Where the costs incurred appeared to relate purely to administrative tasks such as:
i. Diarising events
ii. Hyperlinking items in databases
iii. Searching databases
iv. Training employees
v. Updating correspondence files
vi. Filing
vii. Creating folders
viii. Labelling
ix. Attendance to catering
ii. Where the costs claimed related to the preparation of the LCA and LFA;
iii. Where the costs claimed related to the preparation of confidentiality agreements; and
iv. Where there appeared to be an excessive number of conferences and preparation for conferences.
The affidavit did not disclose the methodology adopted in identifying these items or the amount attributed to them which the costs consultant disallowed. In fact, nowhere does Mr Linsdell identify the people who worked on the matter, their role and their hourly charge rate. Indeed, it is by no means clear whether the hourly charge out rates listed in the LCA were used or any increased hourly charge rates, being the increased rates pursuant to cl 7.5 of the LCA. There was some suggestion that the rates had been increased by 5% on 1 July 2012. There was no material before the Court which demonstrated notice of that increase had been given to the group members, as cl 7.5 of the LCA required.
46 In that context, the hourly charge out rate adopted by the costs consultant in relation to the fees charged by Slater & Gordon in relation to discovery is of particular concern. The costs consultant explained what he did as follows:
51. The allowance I have made compares favourably to the costs allowed on a party/party basis and pursuant to the Scale of costs effective from 1 August 2011 which enables costs for perusal of documentation to be calculated pursuant to an hourly rate.
52. I base the assertion provided at paragraph 51 above on the fact that there were approximately 65,900 pages of documents produced by way of discovery and subpoena.
53. Allowing for 100 pages to be reviewed per hour, I calculated a total of around 659 hours for reviewing these documents.
54. The maximum attendance rate under the Scale of Costs is $550 per hour making a total of $362,450.00. A loading is then to be applied to this figure for skill, care and attention. In a case of this size, I consider such a loading to be up to 50%.
55. I consider, on a party/party basis and pursuant to the scale of costs, Slater & Gordon would be able to recover approximately $543,675.00, with respect to the review of discoverable material alone.
56. This accounts for approximately 13% of the allowance I have made for the entire professional costs claimable in the proceeding on a solicitor/own client basis, instead of a party/party basis, and pursuant to the LCA, not the scale of costs, and does not include the significant correspondence entered into to formulate a discovery plan.
47 This analysis raises a number of issues that require review. The costs consultant refers to the scale of costs. That scale applies in a taxation of costs: r 40.29 and Sch 3 of the Federal Court Rules 2011 (Cth). The maximum attendance under that scale is $550 per hour. I accept that the scale may be of some assistance in assessing reasonableness but it must be recalled that the group members agreed in the LCA to a different and binding scale of hourly fees. The fee rate agreed to in the LCA for any person other than a "Practice Group Leader / Principal / Consultant" (including senior associates) was less, and in some cases substantially less, than $550 per hour as reflected in the table below:
Title Hourly Rate (incl GST)
Practice Group Leader / Principal / Consultant $605.00
Senior Associate $495.00
Associate $440.00
Lawyer $350.00
Trainee / Law Clerk / Support Team Member $250.00
Legal Assistant $180.00