The framing of the case on the causation and damage issues
8 In summary, the appellant's amended statement of claim, as confined to the financial years 2002-2009, proceeded as follows. The appellant received various categories of trust money in the course of its business. Trust money was deposited to the trust accounts. Money was received on behalf of beneficiaries in the form of deposits for the purchase of real estate, the payment of rent by tenants and rental bonds. In each relevant financial year "significant numbers of cheques were drawn on the trust accounts but were not issued or sent to the requisite payees for weeks or sometimes months". The accumulation of unpresented cheques masked the fact that the balance of the trust accounts was insufficient to meet all cheques drawn upon the accounts in each year. The fraudster misappropriated the difference. An initial difficulty with that contention, to which we later return, is that there was an accumulated deficiency in each trust account for years prior to the audit reports of Mr Crossman.
9 In each audit year, Mr Crossman did not take sufficient steps to investigate the closing balances as fraudulently misstated on the false bank statements. He did not, in particular, seek copies of the bank statements from the bank. Nor did he seek advice from the bank to independently verify the closing balances. If Mr Crossman had acted more diligently it is likely that the fraud would have been detected no later than the first audit year. In failing to detect the fraud, Mr Crossman misstated his opinion in each audit report to the effect that the trust accounts were maintained in accordance with various statutory provisions and that the reconciled balances were sufficient to meet "all trust creditors of the licensee entity as disclosed by the books of accounts and records". Based on that opinion, Mr Crossman made the misleading representation to the Department by incorrectly answering the reconciliation question that we have set out. That conduct was contrary to s 52 of the TP Act.
10 The appellant caused each audit report to be lodged with the Department shortly after completion by Mr Crossman. The Department was in fact misled into thinking that the trust accounts were regularly maintained by the appellant and that there was no deficiency. In reliance upon that (incorrect) belief, the Department renewed the real estate licence of the appellant each year. The fraud was not exposed in a timely way and the fraudster continued to misappropriate trust money.
11 Eventually, in 2013, the activities of the fraudster came to light. A liquidator was appointed by orders made in this Court on 1 May 2013 upon application by the Deputy Commissioner of Taxation. The Director-General of the Department appointed a liquidator as manager of the appellant's business on 15 May 2013.
12 The statutory scheme, which we address below, provides for a Property Services Compensation Fund (Fund) to compensate claimants for trust account default by licensed real estate agents. Many claims were made upon the Fund by clients of the appellant. The first claim was made on 27 May 2013. Ultimately, the clients were compensated in the total sum of $1,477,440.27. On 27 July 2018, the Commissioner for Fair Trading lodged a proof of debt in the appellant's liquidation in that sum, which the liquidator accepted.
13 Senior counsel for the appellant accepted in oral argument that the appellant's claim is for pure economic loss. He eschewed the proposition that properly understood it is a lost opportunity claim. He submits that the damage suffered by the appellant by reason of the misleading conduct of the respondent is its liability to the Department for that which is said to be a statutory debt and the damages claim as formulated is for $1,477,440.27 plus interest. As pleaded, maintained before the primary judge and confirmed in written submissions in the appeal, the date the appellant first suffered damage was said to be 27 July 2018. Before then, it was contended that damage was only contingent. This position was most explicitly articulated in the appellant's written submissions to this Court in support of the appeal:
It was not until the Secretary first sought to recover the statutory debt on 27 July 2018, by lodging the Proof of Debt with the liquidator of Tome, that Tome suffered actual liability to the Department in the amount of $1,477,440.27. That is the precise identification of the loss which completed Tome's cause of action against Crossman & Co. Properly understood, that is the loss that the primary judge should have borne in mind when considering the questions of quantum (Issue 2) and causation (Issue 3).
14 In oral submissions, and at the late stage of reply, the appellant's claim shifted to embrace an alternative case said to be found in submissions that were put to the primary judge that:
In the alternative, Tome Bros may have suffered economic loss on 27 May 2013 being the date of the first claim received, and accepted, by the Compensation Fund, being a date after there was a relevant "failure to account" within the meaning of section 125 of [the Act].
15 Rightly, counsel for the respondent objected. That claim is not pleaded. That submission was concerned with the date of loss, not the character of the damage. The primary judge, quite understandably, did not deal with an un-pleaded case of that character and there is no ground of appeal that her Honour erred in that respect. At PJ [67] her Honour clearly sets out the submission put to her on behalf of the appellant: that actual loss (damage) was not suffered until lodgement of the proof of debt. The alternative claim is not mentioned in the appellant's written submissions, primary or in reply, in this appeal. It is elementary that the appellant is bound by the conduct of its pleaded case below (Coulton v Holcombe (1986) 162 CLR 1) and the grounds of appeal to this Court. We reject this late attempt to radically reframe the appellant's case in the alternative.
16 Returning to the case that was put to the primary judge, the appellant relied on certain statutory provisions the overall effect of which is, in its submission, to create a statutory debt owed by it to the Crown and that it suffered damage by reason of the misleading conduct of the respondent when the proof of debt was lodged for that liability on 27 July 2018. The provisions have altered over time. Initially, the Property, Stock and Business Agents Act 1941 (NSW) (1941 Act) applied. Later, it was replaced by the Property, Stock and Business Agents Act 2002 (NSW) (2002 Act) with effect from 1 September 2003. As we have noted, the 2002 audit report was signed by Mr Crossman on 25 September 2002. It was countersigned on behalf of the respondent on 24 and 25 September 2002 by several of its licensed agents. Despite the applicability of the 1941 Act to the first audit year in question and reliance on the proposition that the fraud would have been detected in late 2002 had the audit for the 2002 financial year been properly conducted, the focus of the appellant's argument on appeal is upon the provisions of the 2002 Act and the pleading that claims were made upon and paid out of the Fund established by the 2002 Act. Some amendments have been made over the relevant time period to the 2002 Act, however, as each counsel was content to refer only to the version of that Act as in force as at 30 June 2013 (and it was not submitted by either counsel that any differences with earlier or later versions is material), it is that version that we consider. It should be noted, however, that the Secretary replaced the Director-General as the agent of the Crown by later amendment and references to either in these reasons are of no material consequence.
17 Part 10 of the 2002 Act established the Fund, contributions to it, claims upon and payments from it and the recovery of payments made in specified circumstances. Section 165 required the Director-General (defined as the Commissioner for Fair Trading of the Department) to establish and maintain the Fund. By s 166, the Fund comprised levy amounts paid by licensees, amounts contributed pursuant to other Acts, amounts received from the statutory interest account and income from the investment of the Fund. Section 167 permitted the Director-General to apply money held in the Fund to satisfy claims made upon it. Division 3 is concerned with claims made upon the Fund and relevantly provided as follows:
170 Definitions
In this Division:
…
failure to account has the meaning given in section 171.
pecuniary loss from a failure to account includes:
(a) all costs (including the legal costs and disbursements of making and proving a claim), charges and expenses that a claimant has suffered or incurred as a direct consequence of the failure to account, and
(b) all interest on money or other valuable property that a claimant would have received but for the failure to account for the money or other property, with that interest calculated to the date on which the Director-General determines the claimant's claim or a judgment is recovered against the Director-General in relation to the Compensation Fund in respect of that money or other property.
171 Meaning of "failure to account"
(1) In this Division, a reference to a failure to account is a reference to a failure by a licensee to account for money or other valuable property entrusted to the licensee or an associate of the licensee in the course of the carrying on of the licensee's business as a licensee.
(2) This Division applies only to a failure to account that arises from an act or omission of the licensee or associate.
(3) For the purposes of this Division, it does not matter that the failure to account occurred after the licensee ceased to be licensed, if the money or other valuable property concerned was entrusted to the licensee (or an associate of the licensee) before the licensee ceased to be licensed.
(4) This Division applies whether the failure to account, or the act or omission, took place before or after the commencement of this Division.
…
173 Claims against Compensation Fund
(1) The Compensation Fund is held, and is to be applied, for the purpose of compensating persons who suffer pecuniary loss because of a failure to account.
(2) A person who claims to have suffered a pecuniary loss because of a failure to account may make a claim against the Compensation Fund, but only if the claim is made in writing to the Director-General within:
(a) a period of 12 months after the person has become aware of the failure to account, or
(b) a period of 2 years after the date of the failure to account,
whichever period ends first.
(3) However, a claim caused by a failure of a licensee (or an employee or agent of a licensee) to lodge a rental bond with the Rental Bond Board may also be made at any time within one year after the termination of the tenancy agreement.
(4) A licensee does not have a claim against the Compensation Fund in respect of a pecuniary loss suffered in connection with the licensee's business as a licensee because of a failure to account.
(5) Subject to this section, the Director-General may receive and allow, in whole or in part, any claim against the Compensation Fund at any time after the relevant failure to account arose.
(6) The Director-General may disallow any claim, in whole or in part, in appropriate cases. In particular the Director-General may disallow a claim to the extent that pecuniary loss was suffered as a result of a failure to mitigate loss or was occasioned by unreasonable delay in making a claim.
174 Legal proceedings
(1) A person cannot, without the leave of the Director-General, commence any proceedings in relation to the Compensation Fund unless the person has made a claim and the Director-General has disallowed the person's claim.
(2) A person cannot recover from the Compensation Fund by way of any such proceedings an amount greater than the amount of pecuniary loss suffered by the person, after deducting from the total amount of the pecuniary loss:
(a) the amount or value of all money or other benefits received or recovered from any source (other than the Compensation Fund) in reduction of the pecuniary loss, and
(b) any such amount or value that, in the opinion of the Director-General, might have been received or recovered but for the person's neglect or default.
(3) Any proceedings in relation to any claim against the Compensation Fund are to be as for a debt due by the Crown and are to be brought in a court of competent jurisdiction. The proceedings do not lie against the Director-General.
(4) In those proceedings:
(a) all defences that would have been available to the licensee in relation to whom the claim arose are available to the Crown, and
(b) all questions of costs are in the discretion of the court or, where the proceedings are tried with a jury, the judge presiding at the trial.
(5) Any order for the payment of costs made by the Local Court operates as a judgment debt under the Civil Procedure Act 2005 and is enforceable as such under that Act.
(6) No proceedings can be brought against the Crown in relation to a claim against the Compensation Fund after the end of:
(a) a period of 6 months after the claimant has been notified that the claim has been disallowed, or
(b) such longer period as the court may permit, on sufficient cause being shown and on such terms as it thinks fit.
175 Limits on amounts recoverable
(1) The amount that a person may recover from the Compensation Fund cannot, in any case or in any event, exceed $500,000 or, if another amount is prescribed by the regulations, the prescribed amount.
(2) The aggregate sum that may be applied in compensating all persons who suffer or incur pecuniary loss because of a failure to account, or of related failures to account, cannot exceed $2,000,000 or, if another amount is prescribed by the regulations, the prescribed amount.
(3) The Director-General may disregard subsection (2) in the case of successive failures to account by a licensee, to the extent that the Director-General is satisfied that the failures are not connected.
(4) If the total amount of claims or judgments (or both) exceeds the aggregate sum provided for by this section, the Director-General has an unfettered discretion to determine the division and allocation of the available money among the various parties (whether or not to the exclusion of any one or more of them).
…
177 Subrogation
(1) On payment out of the Compensation Fund in settlement in whole or in part of a claim under this Act, the Crown is subrogated, to the extent of the payment, to all the rights and remedies of the claimant against the licensee, or the former licensee, in relation to whom the claim arose, or any other person.
(2) A certificate given by the Director-General certifying that a specified amount has been paid out of the Compensation Fund in settlement in whole or in part of a claim under this Act is evidence of the matter certified.
(3) In the enforcement of any rights or remedies to which the Director-General is subrogated under this section for the purpose of recovering an amount paid out of the Compensation Fund, the amount is taken to be a debt due to the Crown and may be recovered accordingly.
(4) The Director-General may exercise the rights and remedies to which the Director-General is subrogated under this section in the name of the Director-General or in the name of the claimant concerned.
178 Recovery of payments from directors
(1) This section applies when the payment of an amount out of the Compensation Fund has been made as a consequence of the act or omission of a corporation (including the payment of any amount to an administrator of the affairs and property of the corporation).
(2) The Director-General may recover, jointly or severally, from any person who was a director or persons who were directors of the corporation at the time of the relevant act or omission, the amount of the payment as a debt in any court of competent jurisdiction.
(3) In any proceedings for the recovery of an amount under this section, judgment is not to be entered against a defendant who proves that the act or omission occurred without the defendant's express or implied authority or consent.
(4) Proceedings may be brought for the recovery of an amount under this section whether or not the person against whom the proceedings are brought, or any other person, has been convicted of an offence in respect of the act or omission as a consequence of which the amount was paid.
(5) When this section renders a person or persons liable to pay an amount as a consequence of an act or omission of a corporation, the payment by the person or either or any of those persons of the whole or any part of the amount does not render the corporation liable to the person concerned in respect of the amount so paid.
…
180 Satisfaction of claims and judgments
(1) A claim or judgment against the Compensation Fund can only be satisfied to the extent of money in the Compensation Fund (either then or at a later time). No other money or property (whether of the Crown or otherwise) is available for that purpose.
(2) If a number of claims or judgments (or both) against the Compensation Fund cannot be satisfied because of an insufficiency of money in the Compensation Fund, the Director-General has an unfettered discretion to determine the division and allocation of the available money among the various parties (whether or not to the exclusion of any one or more of them).
18 The appellant expressly disavowed that the Director-General, or later the Secretary, exercised any right of subrogation for any claimant as conferred by s 177(1). The case is that the effect of s 177(3) is to confer "an independent, separate cause of action against the licensee, or former licensee, to recover a statutory debt in the amount paid out of [the Fund]". On that construction damage, being an actual liability, was not suffered by the appellant as a result of the misleading conduct of the respondent until 27 July 2018 when the proof of debt, equal to the total quantum of all claims paid out of the Fund, was lodged with the liquidator.