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Telecommunications (Consumer Protection and Service Standards) Act 1999
149Access to emergency call services
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#### 149 Access to emergency call services
(1) This section applies if:
(a) an emergency call service is operated by a recognised person; and
(b) a determination under section 147 requires a carriage service provider who supplies a standard telephone service to provide each end‑user of that standard telephone service with access to that emergency call service; and
(c) a determination under section 147 requires the recognised person to:
(i) receive and handle calls made by those end‑users to the relevant emergency service number; and
(ii) if appropriate—transfer such calls to an appropriate emergency service; and
(iii) if appropriate—give information in relation to such calls to an appropriate emergency service.
(2) The recognised person must comply with the requirement mentioned in paragraph (1)(c) on such terms and conditions as are:
(a) agreed between the following parties:
(i) the carriage service provider;
(ii) the recognised person; or
(b) failing agreement, determined by an arbitrator appointed by the parties.
If the parties fail to agree on the appointment of an arbitrator, the ACCC is to be the arbitrator.
(3) The regulations may make provision for and in relation to the conduct of an arbitration under this section.
(4) The regulations may provide that, for the purposes of a particular arbitration conducted by the ACCC under this section, the ACCC may be constituted by a single member, or a specified number of members, of the ACCC. For each such arbitration, that member or those members are to be nominated in writing by the Chairperson of the ACCC.
(5) Subsection (4) does not, by implication, limit subsection (3).
(6) A determination made in an arbitration under this section must not be inconsistent with a Ministerial pricing determination in force under section 150.