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Queensland regulation
This Queensland regulation governs how the boards and senior staff of distributor-retailers — the publicly owned water utilities that distribute and retail water in South-East Queensland (such as Unitywater and Urban Utilities) — must conduct themselves. It replaces an older 2010 regulation.
Because these water entities are not standard companies registered under national corporations law (the Corporations Act), they don't automatically get the governance rules that apply to company directors. This regulation fills that gap by importing equivalent rules and tailoring them to the water utility context.
Board members and senior staff must:
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Direct links to the current provisions in South-East Queensland Water (Distribution and Retail Restructuring) Regulation 2021.
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View on official registerSourced from Queensland Legislation (legislation.qld.gov.au), CC BY 4.0.
Breaching these duties can lead to civil liability (being sued for compensation) or even criminal charges (fines up to 20 penalty units — approximately $2,869 in Queensland) if the conduct is dishonest or reckless.
Board members who make reasonable business decisions in good faith, without personal conflicts of interest, are protected from liability — they won't be second-guessed just because a decision turns out badly.
The water utility cannot protect its board members from liability by:
If you're doing business with one of these water utilities, you can reasonably assume that the people you deal with are properly authorised to act, and the utility cannot later deny this — even if fraud occurred behind the scenes (unless you knew something was wrong).
The Supreme Court can:
Legal action must be started within 6 years of the breach.