QLDIn ForceAct
South-East Queensland Water (Distribution and Retail Restructuring) Act 2009
sec.99ANRefund and adjustment if inaccuracy
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### sec.99AN Refund and adjustment if inaccuracy
If a provider test or independent test shows the meter tested is registering incorrectly, the relevant SEQ service provider must—
refund the customer who requested the test any test fee paid by the customer for the test; and
adjust the customer’s previous relevant accounts to reflect the actual or a reasonable estimation of the water supplied to the customer.
However, subsection (1) (b) does not apply for accounts issued for more than 1 year.
s 99AN ins 2010 No. 20 s 21
amd 2012 No. 1 s 37
(sec.99AN-ssec.1) If a provider test or independent test shows the meter tested is registering incorrectly, the relevant SEQ service provider must— refund the customer who requested the test any test fee paid by the customer for the test; and adjust the customer’s previous relevant accounts to reflect the actual or a reasonable estimation of the water supplied to the customer.
(sec.99AN-ssec.2) However, subsection (1) (b) does not apply for accounts issued for more than 1 year.
- (a) refund the customer who requested the test any test fee paid by the customer for the test; and
- (b) adjust the customer’s previous relevant accounts to reflect the actual or a reasonable estimation of the water supplied to the customer.