sec.11Prescribed records— Act , s 77

### sec.11 Prescribed records— Act , s 77 This section prescribes, for section 77 of the Act — the records that must be made and kept by the service provider for a registered service; and the time for which the records must be kept. The service provider for a registered service must make and keep the following records— the full name, date of birth and gender of each resident in the service; the name and contact details of each resident’s next of kin, if known, and any known substitute decision maker; for each complaint received by the service provider about the service— the nature of the complaint; and the name of the person who made the complaint; and the date the complaint was made; and the action the service provider took to investigate and resolve the complaint; and the date the service provider took the action mentioned in subparagraph (iv) ; for each serious incident at the service— the nature of the incident; and the date of the incident; and the name of each resident affected by the incident; and the name of staff of the residential service, if any, who witnessed the incident; and the name of staff of the residential service, if any, to whom the incident was reported; and the action the service provider took in relation to the incident; and the date the service provider took the action mentioned in subparagraph (vi) . If a residential service provides a food service to a resident, the service provider must make and keep a record of the resident’s special dietary requirements, if any. nutritional care plan made by a dietician allergies or food intolerances cultural observances If a residential service provides a personal care service to a resident, the service provider must make and keep a record of the following for the resident— the daily living and medical or health supports required by the resident; the name and contact details of the resident’s doctor; the name and contact details of each entity that referred the resident to the service, if known; the details of any instruction given by the resident to the service provider, an associate of the service provider or staff of the residential service about the personal care service. A service provider for a residential service must keep a register of the records required to be kept under this section at the registered premises for the service. The records mentioned in this section must be kept for at least 3 years after— the day a resident to whom the record relates leaves the residential service; or if the resident dies while residing at the residential service, the day the resident dies. In this section— next of kin includes spouse. substitute decision maker means— an administrator appointed under the Guardianship and Administration Act 2000 ; or an attorney appointed under the Powers of Attorney Act 1998 ; or a guardian appointed under the Guardianship and Administration Act 2000 . (sec.11-ssec.1) This section prescribes, for section 77 of the Act — the records that must be made and kept by the service provider for a registered service; and the time for which the records must be kept. (sec.11-ssec.2) The service provider for a registered service must make and keep the following records— the full name, date of birth and gender of each resident in the service; the name and contact details of each resident’s next of kin, if known, and any known substitute decision maker; for each complaint received by the service provider about the service— the nature of the complaint; and the name of the person who made the complaint; and the date the complaint was made; and the action the service provider took to investigate and resolve the complaint; and the date the service provider took the action mentioned in subparagraph (iv) ; for each serious incident at the service— the nature of the incident; and the date of the incident; and the name of each resident affected by the incident; and the name of staff of the residential service, if any, who witnessed the incident; and the name of staff of the residential service, if any, to whom the incident was reported; and the action the service provider took in relation to the incident; and the date the service provider took the action mentioned in subparagraph (vi) . (sec.11-ssec.3) If a residential service provides a food service to a resident, the service provider must make and keep a record of the resident’s special dietary requirements, if any. nutritional care plan made by a dietician allergies or food intolerances cultural observances (sec.11-ssec.4) If a residential service provides a personal care service to a resident, the service provider must make and keep a record of the following for the resident— the daily living and medical or health supports required by the resident; the name and contact details of the resident’s doctor; the name and contact details of each entity that referred the resident to the service, if known; the details of any instruction given by the resident to the service provider, an associate of the service provider or staff of the residential service about the personal care service. (sec.11-ssec.5) A service provider for a residential service must keep a register of the records required to be kept under this section at the registered premises for the service. (sec.11-ssec.6) The records mentioned in this section must be kept for at least 3 years after— the day a resident to whom the record relates leaves the residential service; or if the resident dies while residing at the residential service, the day the resident dies. (sec.11-ssec.7) In this section— next of kin includes spouse. substitute decision maker means— an administrator appointed under the Guardianship and Administration Act 2000 ; or an attorney appointed under the Powers of Attorney Act 1998 ; or a guardian appointed under the Guardianship and Administration Act 2000 . - (a) the records that must be made and kept by the service provider for a registered service; and - (b) the time for which the records must be kept. - (a) the full name, date of birth and gender of each resident in the service; - (b) the name and contact details of each resident’s next of kin, if known, and any known substitute decision maker; - (c) for each complaint received by the service provider about the service— (i) the nature of the complaint; and (ii) the name of the person who made the complaint; and (iii) the date the complaint was made; and (iv) the action the service provider took to investigate and resolve the complaint; and (v) the date the service provider took the action mentioned in subparagraph (iv) ; - (i) the nature of the complaint; and - (ii) the name of the person who made the complaint; and - (iii) the date the complaint was made; and - (iv) the action the service provider took to investigate and resolve the complaint; and - (v) the date the service provider took the action mentioned in subparagraph (iv) ; - (d) for each serious incident at the service— (i) the nature of the incident; and (ii) the date of the incident; and (iii) the name of each resident affected by the incident; and (iv) the name of staff of the residential service, if any, who witnessed the incident; and (v) the name of staff of the residential service, if any, to whom the incident was reported; and (vi) the action the service provider took in relation to the incident; and (vii) the date the service provider took the action mentioned in subparagraph (vi) . - (i) the nature of the incident; and - (ii) the date of the incident; and - (iii) the name of each resident affected by the incident; and - (iv) the name of staff of the residential service, if any, who witnessed the incident; and - (v) the name of staff of the residential service, if any, to whom the incident was reported; and - (vi) the action the service provider took in relation to the incident; and - (vii) the date the service provider took the action mentioned in subparagraph (vi) . - (i) the nature of the complaint; and - (ii) the name of the person who made the complaint; and - (iii) the date the complaint was made; and - (iv) the action the service provider took to investigate and resolve the complaint; and - (v) the date the service provider took the action mentioned in subparagraph (iv) ; - (i) the nature of the incident; and - (ii) the date of the incident; and - (iii) the name of each resident affected by the incident; and - (iv) the name of staff of the residential service, if any, who witnessed the incident; and - (v) the name of staff of the residential service, if any, to whom the incident was reported; and - (vi) the action the service provider took in relation to the incident; and - (vii) the date the service provider took the action mentioned in subparagraph (vi) . - • nutritional care plan made by a dietician - • allergies or food intolerances - • cultural observances - (a) the daily living and medical or health supports required by the resident; - (b) the name and contact details of the resident’s doctor; - (c) the name and contact details of each entity that referred the resident to the service, if known; - (d) the details of any instruction given by the resident to the service provider, an associate of the service provider or staff of the residential service about the personal care service. - (a) the day a resident to whom the record relates leaves the residential service; or - (b) if the resident dies while residing at the residential service, the day the resident dies. - (a) an administrator appointed under the Guardianship and Administration Act 2000 ; or - (b) an attorney appointed under the Powers of Attorney Act 1998 ; or - (c) a guardian appointed under the Guardianship and Administration Act 2000 .