21AJDeciding not to deal with a complaint

21AJ Deciding not to deal with a complaint

The National Student Ombudsman may decide not to deal, or not to continue to deal, with a complaint made under this Part about an action taken by a higher education provider if, in the opinion of the National Student Ombudsman: (a) the complaint is frivolous or vexatious, or was not made in good faith; or (b) the complainant does not have a sufficient interest in the subject matter of the complaint; or (c) the complainant has not yet raised the subject matter of the complaint with the higher education provider; or (d) the action is an excluded action; or (e) the complaint has been, is being, or is to be dealt with by another Commonwealth entity, an Ombudsman of a State or a State or Territory body; or (f) the action has been, is being, or is to be reviewed by a court or by a tribunal constituted by or under an enactment; or (g) to deal, or continue to deal, with the complaint is not warranted having regard to all the circumstances.