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Ombudsman Act 1976
21AJDeciding not to deal with a complaint
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#### 21AJ Deciding not to deal with a complaint
The National Student Ombudsman may decide not to deal, or not to continue to deal, with a complaint made under this Part about an action taken by a higher education provider if, in the opinion of the National Student Ombudsman:
(a) the complaint is frivolous or vexatious, or was not made in good faith; or
(b) the complainant does not have a sufficient interest in the subject matter of the complaint; or
(c) the complainant has not yet raised the subject matter of the complaint with the higher education provider; or
(d) the action is an excluded action; or
(e) the complaint has been, is being, or is to be dealt with by another Commonwealth entity, an Ombudsman of a State or a State or Territory body; or
(f) the action has been, is being, or is to be reviewed by a court or by a tribunal constituted by or under an enactment; or
(g) to deal, or continue to deal, with the complaint is not warranted having regard to all the circumstances.