sec.138Claims for payment

### sec.138 Claims for payment If a claim for payment of a prize in an approved lottery is made to a lottery operator, the lottery operator must— immediately try to resolve the claim; and if the lottery operator is not able to resolve the claim—by written notice (a claim result notice ) given to the claimant, promptly inform the claimant— of the lottery operator’s decision on the claim; and that the person may, within 10 days of receiving the notice, ask the chief executive to review the decision. If the claim is not resolved, the claimant may ask the chief executive to review the lottery operator’s decision on the claim, or if the claimant has not received a claim result notice, to resolve the claim. A request to the chief executive under subsection (2) — must be in the approved form; and if the claimant received a claim result notice—must be made within 10 days after receiving the notice. If a request is made to the chief executive, the chief executive must deal with the request in the way prescribed under a regulation. s 138 amd 2007 No. 22 s 3 sch 1 (sec.138-ssec.1) If a claim for payment of a prize in an approved lottery is made to a lottery operator, the lottery operator must— immediately try to resolve the claim; and if the lottery operator is not able to resolve the claim—by written notice (a claim result notice ) given to the claimant, promptly inform the claimant— of the lottery operator’s decision on the claim; and that the person may, within 10 days of receiving the notice, ask the chief executive to review the decision. (sec.138-ssec.2) If the claim is not resolved, the claimant may ask the chief executive to review the lottery operator’s decision on the claim, or if the claimant has not received a claim result notice, to resolve the claim. (sec.138-ssec.3) A request to the chief executive under subsection (2) — must be in the approved form; and if the claimant received a claim result notice—must be made within 10 days after receiving the notice. (sec.138-ssec.4) If a request is made to the chief executive, the chief executive must deal with the request in the way prescribed under a regulation. - (a) immediately try to resolve the claim; and - (b) if the lottery operator is not able to resolve the claim—by written notice (a claim result notice ) given to the claimant, promptly inform the claimant— (i) of the lottery operator’s decision on the claim; and (ii) that the person may, within 10 days of receiving the notice, ask the chief executive to review the decision. - (i) of the lottery operator’s decision on the claim; and - (ii) that the person may, within 10 days of receiving the notice, ask the chief executive to review the decision. - (i) of the lottery operator’s decision on the claim; and - (ii) that the person may, within 10 days of receiving the notice, ask the chief executive to review the decision. - (a) must be in the approved form; and - (b) if the claimant received a claim result notice—must be made within 10 days after receiving the notice.