278Progress reports

278 Progress reports (1) A law practice must give a client, on reasonable request— (a) a written report of the progress of the matter in which the law practice is retained; and (b) a written report of the legal costs incurred by the client to date, or since the last bill (if any), in the matter. (2) A law practice may charge a client a reasonable amount for a report under subsection (1) (a) but must not charge a client for a report under subsection (1) (b). (3) A law practice retained on behalf of a client by another law practice is not required to give a report to the client under subsection (1), but must disclose to the other law practice any information necessary for the other law practice to comply with that subsection. (4) Subsection (3) does not apply if the other law practice stops acting for the client in the matter when the law practice is retained.