Information Privacy Act 2014
39Commissioner may decide not to deal with privacy
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39 Commissioner may decide not to deal with privacy complaint The information privacy commissioner may decide not to deal with a privacy complaint if the commissioner is reasonably satisfied— (a) the act or practice the subject of the complaint is not an interference with an individual’s privacy; or (b) the complaint was made more than 12 months after the complainant became aware of the act or practice; or (c) the complaint is frivolous, vexatious, misconceived, lacking in substance or not made in good faith; or (d) the act or practice is the subject of an application under another territory law, or a State or Commonwealth law, and the substance of the complaint has been, or is being, dealt with adequately under that law; or
Privacy complaints Part 6 Dealing with privacy complaints Division 6.3 Section 40 R13 16/12/25 Information Privacy Act 2014 Effective: 16/12/25 page 27 Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au (e) the complaint would be better dealt with under another territory law, or a State or Commonwealth law; or (f) dealing, or further dealing, with the act or practice is not warranted having regard to all the circumstances; or (g) the complainant has complained to the respondent about the act or practice and— (i) the respondent has dealt, or is dealing, adequately with the complaint; or (ii) the respondent has not yet had an adequate opportunity to deal with the complaint.