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Human Rights Commission Act 2005
40When may someone complain about a disability service?
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40 When may someone complain about a disability service?
A person may complain to the commission about a disability service
if—
(b) the person believes that the provider of the service has acted
inconsistently with any of the following:
(i) the Home and Community Care National Service
Standards, as amended from time to time;
(ii) the human rights principles set out in the Disability
Services Act 1991, schedule 1;
(iii) the requirements to be complied with in relation to the
design and implementation of programs and services
relating to people with disabilities set out in the Disability
Services Act 1991, schedule 2;
(iv) the National Standards for Mental Health Services
endorsed by the Australian Health Ministers Advisory
Council’s National Mental Health Working Group, as
amended from time to time;
(v) the generally accepted standard of service delivery
(vi) standards (if any) approved under the Disability Services
Act 1991, section 5A (Approval of standards);
(vii) any other standard prescribed by regulation; or
Note For the availability and the appropriate version of the standards
mentioned in par (b) (i) and (iv), see s 96 (Inspection of incorporated
documents) and s 97 (Notification of certain incorporated documents)
(see also dict, def incorporated document).