NSWIn ForceAct
Health Records and Information Privacy Act 2002
65Referring privacy related complaint to Health Care Complaints Commission
Start here
Get a plain-English read of 65
Turn the raw legal text into a practical explanation grounded in Health Records and Information Privacy Act 2002.
#### 65 Referring privacy related complaint to Health Care Complaints Commission
65 Referring privacy related complaint to Health Care Complaints Commission
> > (1) The Privacy Commissioner may refer a complaint made under this Act to the Health Care Complaints Commission if the complaint concerns—
> >
> > > (a) the professional conduct of a health service provider, or
> >
> > > (b) a health service that affects the clinical management or care of a person who uses or receives a health service (including a patient).
>
> > (2) The Privacy Commissioner may communicate to the Health Care Complaints Commission any information that the Privacy Commissioner has obtained in relation to the complaint.
>
> > (3) The Privacy Commissioner and the Health Care Complaints Commission are to consult regularly to ensure the appropriate referral of complaints between them.
> >
> > Note.
> >
> > Section 26 of the [Health Care Complaints Act 1993](/view/html/inforce/current/act-1993-105) provides that the Health Care Complaints Commission may refer a complaint to another person or body. The Commission may therefore refer a complaint that raises a possible contravention of a Health Privacy Principle, a provision of Part 4 or a health privacy code of practice to the Privacy Commissioner.
>
> > (4) This section does not affect the operation of section 47 (Referring privacy related complaints to other authorities) of the PPIP Act.