50Utilities Commission to investigate complaint

50 Utilities Commission to investigate complaint (1) The Utilities Commission must investigate a complaint received by it unless the Utilities Commission reasonably believes that: (a) the complainant is not, or is unlikely to be, adversely affected by the conduct or noncompliance alleged in the complaint; (b) the complainant has not shown he or she has made a genuine attempt to resolve the subject matter of the complaint with the electricity entity; or (c) the complaint is frivolous or vexatious. (2) If the Utilities Commission decides not to investigate a complaint, the Utilities Commission must, within 14 days after making the decision, give to the complainant a written notice stating its decision and the reason for its decision.