118Form of complaint

118 Form of complaint (1) A complaint must be— (a) in writing; and (b) include the name and address of the person making the complaint (the complainant). (2) However, the registrar— (a) may accept a complaint for consideration even if it does not comply with subsection (1); and (b) must accept a complaint for consideration even if it does not comply with subsection (1) if the complaint is notice given under the Building Act 2004, section 50 (Notification by certifier of contraventions of building and development approvals— building work). (3) If the registrar accepts for consideration a complaint that is not in writing, the registrar must require the complainant to put the complaint in writing unless there is a good reason for not doing so.