Pre‑start assessment: Operators should first determine whether their intended activity is a regular service or a charter, and whether the route is covered by a deregulation order (s 3(1), (3); s 4A(1)). For regular services, confirm whether the route is declared a deregulated route in the Gazette; deregulation removes the licensing requirement for regular services on that route (s 3(3)(b), s 4A(1)). Operators reliant on charter classification should avoid fixed scheduling and the five-in-28-days frequency pattern that would reclassify activity as regular (s 3(1A)).
Application preparation: If a licence is required, prepare an application to be lodged at the head office of Transport for NSW in the form approved by the Secretary, specifying the route(s) and providing such particulars and information as the Secretary requires (s 5(1)(a)-(b), (d)-(e)). Be ready to supply additional particulars and information on request by the Secretary (s 5(2)). Ensure that particulars address the matters the Secretary must have regard to under s 6(3): public needs, competition, allocation of routes, character and fitness of applicant and management, effects on service maintenance and development, economic and environmental impacts, insurance adequacy and aircraft ownership or rights to operate (s 6(3)(a), (c), (d), (f)-(i)).
Risk management and documentation: Maintain documentary evidence of aircraft ownership or lease rights and commercial arrangements, evidence of adequate insurance for aircraft, pilots and passengers, and material demonstrating the applicant’s character and suitability if an individual applicant or the fitness of corporate management (s 6(3)(d), (h), (i)). Prepare operational plans showing how the proposed service affects maintenance and development of reasonable public air transport services and any environmental or economic development impacts to align with the Secretary’s statutory assessment factors (s 6(3)(a), (f), (g)).
Corporate governance and authorised person interactions: Designate authorised corporate officers who may speak to authorised persons and train them on the potential binding effect of statements given, since answers by prescribed officers may be admissible against the corporation in s 3 proceedings absent proof of lack of authority (s 4(5)). Keep accurate and retrievable records of operations to answer questions from authorised persons promptly and accurately; failure to comply or false or misleading responses are criminal offences (s 4(2)).
Compliance with licence conditions and internal controls: Once a licence is granted, implement internal controls and compliance monitoring to ensure adherence to any licence conditions; neglecting or failing to comply with licence conditions is an offence (s 9) and may prompt suspension or revocation by the Secretary (s 8(1), (3)). Plan for regular audits, record retention and staff training to avoid breaches.
Responding to notices and certificates: Treat certificates as prima facie evidence (s 11). If contesting a certificate, assemble documentary rebuttal quickly. If the Secretary serves a notice varying, suspending or revoking a licence, consider applying promptly to the Civil and Administrative Tribunal for review under s 10A to protect rights and seek a prompt administrative determination (s 10A).
Engage with Working Group and stakeholders: Where appropriate, engage with the State Aviation Working Group’s consultative processes; industry or local government bodies that nominate members to the Working Group may use that channel for views on regulatory policy (ss 12A-12B, Sch 1). Ensure any conflicts of interest among nominees are disclosed in accordance with Schedule 1 cl 7.
Regulatory reporting and statutory obligations: Monitor regulations under s 13 for statistical reporting obligations or other regulatory duties and ensure timely compliance to avoid small penalties of up to 2 penalty units under the regulations (s 13(1)(a), (2)). Also ensure compliance with other licences and registrations as required by law; the Act does not displace other obligations (s 18).
Prepare for enforcement risk and review routes: Understand that offences under the Act are summary matters in the Local Court with a two year time limit for commencement (s 12(2)-(3)). If administrative action is taken (refusal, variation, suspension or revocation), assess the prospects of review before the Civil and Administrative Tribunal under the Administrative Decisions Review Act 1997 and prepare factual and legal grounds documenting how the Secretary’s decision failed to properly apply the listed s 6(3) factors.
Recordkeeping and confidentiality: Keep records of all communications with authorised persons and the Department, and seek written instructions from the Minister in any situation where disclosure of information obtained in administration is proposed, because unauthorised disclosure is an offence under s 4(6). Establish a chain of custody and secure storage for operational and commercial data to respond to authorised inquiries and regulatory reporting obligations.
Insurance and aircraft rights: Before applying, verify insurance cover aligns with s 6(3)(h) expectations and ensure documentation evidences ownership, leasehold or rights to operate aircraft to satisfy s 6(3)(i). These are express statutory considerations and likely material to licensing outcomes.
Plan commercial structures with caution: If an operator contemplates combining services with other carriers, consider how joint operations may aggregate towards regular service thresholds under s 3(1A). Structure agreements and commercial arrangements with attention to whether seat sales, charter partnerships, or coordinated scheduling could unintentionally create regular service obligations.
Legal review and administrative strategy: Where doubt exists about classification, regulatory obligations or suitability for licence grant, obtain legal advice and consider pre‑application engagement with Transport for NSW to clarify application scope and information requirements. If the Secretary exercises discretion in an adverse way, document how the decision ignored or misapplied the s 6(3) matters to support a Tribunal review under s 10A.