60 Given the evidence we have, there is no statement we can point to that evidences a full and practical acceptance of responsibility for the workplace circumstances relating to the incident. We accept, however, that the respondent has at all times expressed immense regret for the circumstances leading to the death of Mr Carroll and the injuries to Mr Dickson.
37 In this case, on the evidence led by the defendant, I am of the view that despite what was revealed in these proceedings, as to the defendant's approach to its safety obligations under the Act, there was still no complete appreciation of the nature of its failures in this case. I will return to this below, in the context of deterrence.
38 I turn then to the evidence led by the defendant at the sentencing hearing. I accept that this evidence established that this was not a defendant which simply ignored its obligations under the Act. It had, in the past, paid attention to its obligations and continued to do so after 1995. For instance, the Dial Before You Dig programme had been in operation before 1995. This programme had been improved after the accident. It also had specific emergency response procedures in place, which have been constantly improved since then, including in response to the terrorist attacks in America in 2001. It had a training system in operation and had a programme for obtaining the necessary safety equipment for use in the field, especially when dealing with gas leaks and explosions.
39 The defendant had also been proactive in introducing various safety innovations, including the establishment of the Sydney One Call system, which permits members of the public to obtain access to information about the location of various utilities in an area, including those of the defendant. In 1995 it introduced the Life Guard Programme, which is the subject of ongoing development, designed to inculcate safety in the minds of all of its employees. A system of safety audits is also conducted. In recent years a reduction in workplace injuries has been achieved. As a result, the defendant has won various safety awards.
40 Given the nature of its undertaking, I also accept that the defendant's record was an excellent one. These are matters proper to be taken into account in determining penalty.
41 This evidence does not, however, detract from the conclusion which I have reached as to the nature and seriousness of these offences. The evidence which the defendant led, also put the failures here in question into a context which may not be ignored, when sentence is considered. The need for a system of valves which enable places such as shopping centres to be isolated from the gas supply system in cases of gas pipe breach, was identified by the defendant in 1993, after a ruptured pipe in Leichhardt had resulted in a fire at a shopping centre.
42 Indeed, even earlier, in the 1970s and 1980s, when the natural gas system was established by the defendant, an extensive system of sector valves was created. It was even then thought that a system of isolation valves for shopping centres should be introduced, as a safety measure.
43 The introduction of that system was a major project, spanning years and costing millions of dollars. By 1995, when these offences occurred, the isolation valve system was functioning in Kogarah. It had been mapped and the maps were readily available from where they were centrally held.
44 Consideration had also been given by the defendant to hard copies of such shopping centre valve maps being carried in the defendant's service vehicles in valve books, so that service crews would always have access to them in the field. A decision had been made as early as 1993, that rather than provide those maps to service crews as they became available, they would not be provided until all the mapping had been completed. This did not occur until 1997, notwithstanding what had occurred in 1995 at Kogarah.
45 The evidence was that in 1995 the defendant gave consideration to what had occurred at Kogarah, but that did not involve its Occupational Health and Safety department directly. Mr McCall, the defendant's Health and Safety Manager, was not involved in the review conducted. His view at the time was that the defendant's employees were not at risk or were unsafe. He had not read the 2003 judgment in which the charges here being considered for sentencing were found to have been made out. The review conducted by the defendant in 1995, in which Mr Ferguson was involved, did not lead to the defendant's approach to the provision of valve maps to service crews being altered. They were not provided to service crews until 1997.
46 This evidence revealed the context and consequences of the offences here proven. The defendant did not, at the relevant time, identify, or rectify, its failure to ensure safety in December 1995. The decision taken before these events, not to ensure that available valve maps were carried by service crews, was an obvious error. While I accept that this was not a matter of deliberate risk taking, I am also entirely satisfied that the obvious risk to safety which arose from this decision is not a question of hindsight. Indeed, it was a step considered, but not implemented, prior to 1995. Nor did the defendant's breach of its statutory obligations in 1995, lead it to review that decision. It follows that it must be concluded that readily available steps, which would have helped rectify the risks to safety which these events had revealed, were not taken, when they could have been, despite what had occurred and the investigation which the defendant then conducted.
47 Valve books were not provided to crew vehicles until 1997. While not in evidence, Mr Ferguson described them as a folder containing the maps relevant to the area. They are not static documents. As new maps are created, they are added to the books, or replace older maps. It follows that in 1995 there was nothing, other than a management decision to take a different course, which prevented the defendant from then ensuring that the service crews carried the valve maps then available, including that for Kogarah.
48 Had the crew which first arrived at the site had that information with them, the gas flowing to the breached pipe would undoubtedly have been earlier stopped than it was, without the necessity for the dangerous work which that crew had to perform in the absence of that information. Because Mr Bigrigg failed to bring the maps to the site and because the defendant failed to ensure that the necessary information on the maps was otherwise conveyed promptly to those working to find the leaking gas pipe, that work had to be undertaken, in circumstances of considerable risk to safety. As Mr Ferguson made clear in his evidence, the valve books which service crews now carry, is their first point of reference, because the maps in the book contain all of the details which the crews require when responding to a gas leak in a shopping centre. Indeed, in even more recent times, the defendant has introduced a system of laptop access to those maps.
49 This evidence put beyond doubt that the risks here in question, were not only foreseeable, but foreseen, yet the defendant still failed to ensure that they were properly dealt with, through means readily available to it. This evidence precludes acceptance of the submission that these offences involved oversight or error in a safe system, which should result in the conclusion that these offences are "at the very lower order of matters that come before this Court." I am also satisfied that these matters are relevant to the question of specific deterrence, as an element of the penalty here to be imposed, given the defendant's continued pursuit of this undertaking. As earlier noted, I have also taken general deterrence into account in fixing penalty in this case.
50 The defendant also argued that account should be taken of the fact that the prosecutor had not informed the defendant at the time that other service providers, here interstate or overseas, adopted a different approach. The defendant had itself taken steps to identify world's best practice, in relation to the operation of its system. I cannot accept these submissions, given the obligations imposed by the Act and the nature of the offence here proven.
51 In one sense, it might be said that the Act has, since its inception, required those to whom it applies to lead, rather than to follow, in terms of safety matters. It requires that safety be ensured. Here, the evidence demonstrated that the defendant fell short of the obligation. How others in New South Wales and elsewhere, might meet or fail to meet, the obligation imposed upon them, assuming that there is, in fact such an obligation in other places, is not relevant, it seems to me, to the sentence which must here be imposed. Although, I do accept that the offences would have been more serious had evidence been led to show that the defendant had failed to provide maps of its system when other service providers, in fact, did so. There was not such evidence here.
52 I accept the submission that, as a matter of parity, in determining penalty, regard must be had to the penalties imposed in Abigroup and Josef & Sons.
53 I accept the submission that "there is a world of difference between both the objective and subjective circumstances of both cases. And that as a matter of sentencing policy must in our submission be reflected in the response from the Commission so that principles of proportionality and response by the Commission are observed."
54 I have concluded that the criminality involved in these offences is of a significantly lower level than that of those offences. On the evidence, it was not this defendant's acts and omissions which caused the fires and explosions which occurred on 4 December, when the gas pipe was breached during work being undertaken by Abigroup and the Josefs. These offences occurred when the defendant sent its employees to deal with the consequences of the gas leaking from the breached pipe, as it was obliged to do, in the conduct of its undertaking. These offences are concerned with the defendant's failures in what it then undertook. The deliberate disregard of safety which featured in the Abigroup and Josef matters, are absent in this case.
55 The records of the various defendants was also considerably different, another relevant matter.
56 Having considered all of the matters I have mentioned, I have concluded that the appropriate penalty for each offence is 55% of the maximum available, $275,000. It is next necessary to consider questions of totality and accumulation.
57 The particulars on which the two charges were based were identical. I came to the same conclusions in relation to each of them. The defendant must not be punished twice for the same failures, bearing in mind, however, that the legislature has seen fit to create two separate offences under ss15 and 16, in respect of employees and non-employees. (See the Abigroup appeal, as applied in Coal Operations Australia Ltd (No 2).)
58 I have had regard to the conclusions on penalty reached in the Abigroup appeal and Josef, as the principle of parity requires. I am satisfied, as I have said, that the criminality of this defendant is of a lower order than that of these other two defendants, although I am also satisfied that the offences were of a most serious kind. I accept that account must also be taken of the evidence led as to this defendant's general approach to questions of safety, as well as steps taken after the events of 4 December.
59 In that light and following the approach outlined in Pearce, I have concluded that the total penalty which should be imposed is $325,000, apportioned equally between the two charges.
Costs
60 The parties were agreed that the usual order should be made in favour of the prosecutor, as to the costs of the s49(4) proceedings, where the defendant failed in the application made. (See WorkCover Authority of New South Wales (Inspector Maltby) v AGL Gas Networks Limited [2003] NSWIRComm 28.) They were disagreed as to the costs orders otherwise to be made.
61 As to the sentencing hearing, I am also satisfied that the usual order should be made in favour of the prosecutor, other than in relation to the adjournment of the hearing in 2004. This adjournment flowed from the prosecutor's desire to make submissions on the outcome of the appeals in the Abigroup and Josef proceedings. I am satisfied that the proper order in the circumstances, is that the prosecutor bear the defendant's costs thrown away as the result of the adjournment, as agreed or assessed by the Court.
62 I am satisfied that the proper order in relation to the hearing of the three charges, is that there be a discount to reflect that the prosecutor failed to make out the offence charged in relation to 11 November 1995. Some of the particulars of that charge were repeated in the 4 December charges and they were also not made out. The prosecutor argued that a proper discount was 25%. The defendant argued that the proper order was that each party should bear its own costs, having in mind that the major part of the proceedings were concerned with the dislocation of the gas pipe which took up most of the proceedings. The defendant was acquitted of responsibility for this. The second aspect, delay in sealing the gas pipe, in respect of which the convictions were secured took up only modest time and effort. This must be reflected in the costs order made.
63 I am satisfied that a proper application of the principles discussed in O'Sullivan v Crown in Right of the State of New South Wales (Dept of Education and Training) (2003) 128 IR 158 at [196] to [199], is that the defendant be ordered to pay 45% of the prosecutor's costs of this aspect of the proceedings. True it is that two offences were found proven in relation to 4 December, but they rested on identical facts. Some of the particulars of those offences were not made out. The reality is that more than half of the proceedings were concerned with matters upon which the prosecution failed. This must be reflected in the costs order.
64 Finally, consideration must be given to the costs of the summons for production issued by the prosecutor in April 2005, shortly prior to the resumption of the sentencing hearing and the defendant's motion seeking that the summons be set aside. The parties finally reached an agreement as to the production in question, namely that the documents produced by the defendant in attempting to satisfy paragraphs 1 to 7, would suffice; and documents relating to paragraphs 8 to 10 were produced in the expectation of the defendant receiving reasonable recompense from WorkCover.
65 The summons was issued in response to the defendant's filing of the statements of Messrs McCall and Ferguson on 11 April 2005. It sought production of the following:
1. All documents in respect of the installation of isolation valves in and around the Kogarah Shopping Centre dated 1 January 1992 to 4 December 1995.