the decisions of the trustee and the Authority
9 To understand the Trustee's decision that the deceased's death benefit should be payable to his estate rather than to the appellant, it is necessary to describe certain aspects of the deceased's personal circumstances. It appears to be uncontroversial that the deceased's health had been declining from around 2015, with the level of care and assistance he required increasing from early 2017. He was admitted to hospital in June 2017 and died, aged 62, on 11 July 2017.
10 The deceased had never been married, and he did not have any children. He had, however, previously been in two long term de-facto relationships. The first of these was with the mother of the third respondent. Although the third respondent is not the biological child of the deceased, he apparently viewed the deceased as his father and prior to his death held the deceased's medical and financial powers of attorney. The deceased's other long term relationship was with a Ms Alison Betts. She, like the third respondent, was also a beneficiary of the deceased's residuary estate under his will.
11 The primary judge recorded (at [9]) the appellant's position that she had known the deceased since late 2007, visiting him often from about 2012 and moving in to care for him in about mid-2014. The appellant maintained that as the deceased's health declined, she cared for him and tended to his everyday needs. Although the appellant retained her own residence, which was government provided public housing that had been difficult to acquire, it was her position that she was living with the deceased as his spouse and in an interdependency relationship with him within the meaning of the SIS Act when he died.
12 It would seem that in or around February 2015 the deceased transferred his superannuation benefits into an account managed by the Trustee. Each of his annual member statements, which were sent to him by the Trustee at the conclusion of relevant financial years, recorded a nomination by the deceased of his estate as the sole beneficiary of his death benefit.
13 On 17 May 2017 the deceased made his final will. Under the terms of that will his residuary estate fell to be distributed in equal shares to the appellant, the deceased's former partner Ms Betts, and the third respondent. Although the deceased had made a nomination for his estate to be the sole beneficiary of his death benefit, it was common ground that there was no binding death benefit nomination in respect of the deceased's superannuation benefit held by the Trustee.
14 In these circumstances it was necessary for the Trustee to have regard to the terms of the Trust Deed. As the primary judge recorded (at [19]), in this instance cl 6.3(e)(v) of Sch 2 of the Trust Deed stipulated the manner in which benefits were to be paid on a member's death. Specifically, that clause provided that the Trustee must pay the death benefit to one or more of the deceased member's dependants, and/or his legal personal representative or such other person permitted by superannuation law, in its absolute discretion. The same clause also expressly stated that the Trustee may take into account any non-binding nomination made by the deceased, although clearly it was not bound by such a nomination. As the primary judge correctly noted, both of these aspects of the Trust Deed are consonant with the requirements of the SIS Act: see, especially, reg 6.22(2) of the Superannuation Industry (Supervision) Regulations 1994 (Cth) (SIS Regulations).
15 Having regard to the terms of the Trust Deed, the Trustee initially resolved to pay the deceased's superannuation death benefit to the appellant on the basis that she was his de-facto spouse. However, following an objection made by the third respondent to the effect that the appellant was not a dependant of the deceased, the Trustee instead resolved to pay the death benefit to the estate. There were two further objections by the appellant, but on 30 April 2019 the Trustee affirmed its earlier decision to distribute 100 per cent of the deceased's superannuation death benefit to his estate rather than to the appellant. The result of this was for the appellant to become entitled to approximately 33 per cent of the deceased's superannuation death benefit by reason of the operation of his will, rather than the entire 100 per cent of the benefit.
16 The Trustee's fourth and final decision was made on the following grounds:
(a) it did not accept that the appellant was a "dependant" of the deceased as she was not a "de facto spouse" or in an "interdependency relationship" with the deceased within the meaning of s 10 and s 10A of the SIS Act and reg 1.04AAAA of the SIS Regulations;
(b) on 30 June 2016 the deceased had re-confirmed his discretionary non-binding nomination for 100 per cent of the death benefit to be paid to his estate; and
(c) the deceased's final will expressed a testamentary intention that his estate be divided equally between the appellant, Ms Betts, and the third respondent.
17 Pursuant to s 1053 of the Corporations Act the appellant sought review of the Trustee's decision by the Authority.
18 It is important to recognise that the Authority's role under the legislative scheme in the Corporations Act is to consider whether the Trustee's decision was fair and reasonable in all the circumstances having regard to the interests of both the applicant for review and of any other person joined as a party to the complaint: s 1055(3) and s 1056A of Corporations Act.
19 The Authority's powers are, relevantly, prescribed in Div 3 of Pt 7.10A of the Corporations Act. Section 1055 is in the following terms:
Making a determination
(1) In making a determination of a superannuation complaint, AFCA has, subject to this section, all the powers, obligations and discretions that are conferred on the trustee, insurer, RSA provider or other person who:
(a) made a decision to which the complaint relates; or
(b) engaged in conduct (including any act, omission or representation) to which the complaint relates.
Affirming decisions or conduct
(2) AFCA must affirm a decision or conduct (except a decision relating to the payment of a death benefit) if AFCA is satisfied that:
(a) the decision, in its operation in relation to the complainant; or
(b) the conduct;
was fair and reasonable in all the circumstances.
(3) AFCA must affirm a decision relating to the payment of a death benefit if AFCA is satisfied that the decision, in its operation in relation to:
(a) the complainant; and
(b) any other person joined under subsection 1056A(3) as a party to the complaint;
was fair and reasonable in all the circumstances.
Varying etc. decisions or conduct
(4) If AFCA is satisfied that:
(a) a decision (except a decision relating to the payment of a death benefit), in its operation in relation to the complainant; or
(b) conduct;
is unfair of unreasonable, or both, AFCA may take any one or more of the actions mentioned in subsection (6), but only for the purpose of placing the complainant, as nearly as practicable, in such a position that the unfairness, unreasonableness, or both, no longer exists.
(5) If AFCA is satisfied that a decision relating to the payment of a death benefit, in its operation in relation to:
(a) the complainant; and
(b) any other person joined under subsection 1056A(3) as a party to the complaint;
is unfair or unreasonable, or both, AFCA may take any one or more of the actions mentioned in subsection (6), but only for the purpose of placing the complainant (and any other person so joined as a party), as nearly as practicable, in such a position that the unfairness, unreasonableness, or both, no longer exists.
(6) AFCA may, under subsection (4) or (5), do any of the following:
(a) vary the decision;
(b) set aside the decision and:
(i) substitute a decision for the decision so set aside; or
(ii) remit the decision to the person who made it for reconsideration in accordance with any directions or recommendations of AFCA;
(c) if the complainant was unfairly or unreasonably admitted into a life policy fund:
(i) require a party to the complaint to repay all money, or particular money, received under the life policy to which the complaint relates; or
(ii) set aside the whole or part of the terms or conditions of the life policy in their application to the complainant; or
(iii) vary the governing rules of the life policy fund in their application to the complainant; or
(iv) cancel the complainant's membership of the life policy fund or of any sub-plan of the fund;
(d) if the complainant was unfairly or unreasonably sold an annuity policy, contract of insurance or RSA:
(i) require a party to the complaint to repay all money, or particular money, received under the annuity policy, contract or RSA; or
(ii) set aside the whole or part of the terms or conditions of the annuity policy, contract or RSA in their application to the complainant; or
(iii) vary the terms or conditions of the annuity policy, contract or RSA in their application to the complainant.
Limitations on determinations
(7) AFCA must not make a determination of a superannuation complaint that would be contrary to:
(a) law; or
(b) subject to paragraph (6)(c), the governing rules of a regulated superannuation fund or an approved deposit fund to which the complaint relates; or
(c) subject to paragraph (6)(d), the terms and conditions of an annuity policy, contract of insurance or RSA to which the complaint relates.
20 In QSuper Board v Australian Financial Complaints Authority Ltd (2020) 276 FCR 97 (Moshinsky, Bromwich and Derrington JJ) the Full Court considered the nature of the review function conferred on the Authority by s 1055 of the Corporations Act at 113 [64]-[65]:
The powers conferred by CA s 1055 permit AFCA to set aside or vary a decision made by a trustee in relation to a fund member even where the decision was authorised by the trust deed and any regulating statute. The determining factor is not the lawfulness of the decision, but its fairness or reasonableness "in its operation in relation to the complainant". Such a power is more aptly applied in relation to discretionary powers which, by their nature, confer wide decisional freedom on the repository such that a broad range of decisions might legitimately be made from a single set of facts. In any event, under the scheme where a complainant is aggrieved by a trustee's decision, AFCA can consider the relevant circumstances and exercise the power or discretion of the trustee afresh so as to correct any perceived unfairness or unreasonableness arising from the original decision's operation.
Despite the width of AFCA's remedial powers, subs (7) requires that it exercise the powers of the trustee or other authorised person within legal confines. It is not entitled to make a decision which is contrary to the terms of the trust or beyond the limits of any relevant statutory regulation. For instance, AFCA could not, standing in the shoes of a trustee, exercise a power in a manner which breached the trustee duty to observe the terms of the trust.
(Emphasis added)
21 In the present case the Authority affirmed the Trustee's decision, summarising the issues and its key findings in its determination dated 13 August 2020 as follows:
Was the complainant a dependant of the deceased member at the date of the deceased member's death?
The weight of the objective evidence does not support that the complainant and the deceased member were living together on a genuine domestic basis as a couple at the date of the deceased member's death. There has also been insufficient information provided to demonstrate that the complainant was in an interdependency relationship with the deceased member, or that she was financially dependent upon the deceased member.
Is the decision of the trustee fair and reasonable?
The trustee's decision to pay the death benefit to the estate as it was not satisfied that the complainant was a dependant of the deceased member, was fair and reasonable in its operation in relation to the complainant and joined party, in all the circumstances.
22 The Authority went on, under separate sub-headings, to consider whether the appellant was a dependant of the deceased at the date of his death, whether she was the deceased's de-facto spouse, whether she was in an interdependency relationship with the deceased, and whether the decision of the Trustee was fair and reasonable. It will be necessary to return to the Authority's consideration of these matters.