Background
25 On 15 November 2007, UTL and Hi-Tech entered into a written agreement, entitled "Telecommunication Service Contract" (the Contract) for the supply by UTL of telecommunications switching services and facilities to Hi-Tech in order to facilitate the conduct of its international telecommunications traffic to UTL and to other destinations in Uganda.
26 The Contract was signed on behalf of UTL by its Managing Director, Mr Abdulbaset Elazzabi, and its Company Secretary/Legal Counsel, Donald Nyakairu. The signatories on behalf of Hi-Tech were Mr Amadu Yahaya, its Chief Executive Officer, and Mr James Dinh, its Secretary.
27 Articles 4, 5, 12, 14 and 15 of the Contract relevantly provided:
ARTICLE 4: OBLIGATIONS OF THE PARTIES
4.1 Hitech agrees to:
- Bear the cost of 50% (Fifty Percent) of the cost of internet bandwidth.
- Send via UTL a guaranteed minimum monthly volume of 2,000,000 minutes (send or pay) per month once the link is ready for service and following the Ramp Up Period.
- HITECH shall upon execution of the contract submit a StandBy and Irrevocable International Letter Of Credit as a Guarantee from an International Bank in the amount of USD 100,000. The bank guarantee shall be according to the terms outlined at schedule. (Annex 4)
- Reach the targeted ramp up volumes as per Annex 2.
- Provide to UTL the equipment to allow the commencement of the service.
- Pay all the costs due to the importation and the installation of the equipment.
- Ensure the training of the staff on the supplied equipment.
4.2 UTL agrees to:
- assist HITECH engineers to install the equipment, [and to provide certain operational guarantees to Hitech]
…
4.4 The equipment is and shall remain the property of HITECH but shall be transferred to UTL in case HITECH defaults on payment.
ARTICLE 5: BILLING AND PAYMENT
5.1 Billing:
On the 1st day of every month or nearest possible working day to the 1st of the month, UTL will generate an invoice based on the traffic generated by HITECH and on the current rates applied for the services provided according to the present contract. The said invoice will be established in function of the duration in minute of the routed calls according to the present contract. The invoice will include the traffic by destination, the tariff by destination and the total of the invoice. The calls durations will be captured in seconds. Total monthly durations per destination will be converted into minutes for invoicing purposes.
5.2 Payment
… The total amount due from HITECH under the present contract is payable to UTL in US$, in available funds, within fourteen (14) calendar days after the issuance of UTL invoice. In case of non-payment of the invoice by the due date, UTL reserves the right to call in the payment guarantee given to UTL and to stop service.
5.3 Invoices Adjustments
Requests for billing adjustments must be made within fourteen (14) days of the invoice. Any amount which is determined to be in error will be credited against the next invoice. Such request for adjustment shall not be cause for delay in payment of the UTL invoice. If any dispute or claim can't be resolved, then the matter goes to arbitration as per 14.2 below.
ARTICLE 12: NOTICE
12.1 All notices, requests or other communications according to the present contract must be in writing, addressed to the parties as follows:
FOR HITECH:
Physical Address: Suite 24, Level 11, 809 Pacific Highway, Chatswood, Sydney NSW 2067 Australia
Phone: +61 2 8484 8800
Fax: +61 2 8484 8811
E-mail-address: admin@hitech-telecom.com
…
12.2 The notices mailed by registered shall be conclusively deemed to have been received in a conclusive manner by the addressee on the 5 business day following the mailing of sending thereof. Those sent by fax or telex shall be conclusively deemed to have been received when the delivery confirmation is received by first class stamped mail. The party who wishes to modify the address to which their correspondence is sent may do so by providing the new address in writing to the other party.
ARTICLE 14: GOVERNING LAW ARBITRATION
14.1 The present contract is governed, interpreted and applied in accordance to the laws of the Republic of Uganda including all concerns of construction, validity and performance. In the case where an action or procedure occurs affecting the present contract, the party to take advantage of such an action agrees to cover the costs, legal or other.
14.2 Any lawsuit, disagreement, or complaint with regards to a disagreement, must be submitted to a compulsory arbitration.
ARTICLE 15: ENTIRE AGREEMENT
15.1 The present contract, as well as annex, destinations and tariffs, represent the entire agreement between the parties related to the business indicated in the present contract an [sic] replacing all the earlier concluded verbal and written agreements by both parties. The present contract can only be modified in writing by both parties.
15.2 The present contract may be signed in multiple copies, and each will be reputed to be an original.
28 The term of the Contract was one year from 15 November 2007. The Contract was renewable for a further year by agreement of the parties. The Contract could be terminated without cause upon the giving of three months' notice in writing.
29 In cl 12, one of three named employees of Hi-Tech was nominated as the person to whom particular types of enquiries should be directed. For example, billing enquiries and enquiries about invoices addressed to Hi-Tech were to be directed to Cindy Liang and billing disputes were to be directed to Cengiz Mehmedali.
30 Annexure 5 to the Contract contained a list of what is there described as "Contact points and Escalation list". The list comprises the names and contact details for various employees of UTL and Hi-Tech under particular headings dealing with particular subject matters. Annexure 5 was not referred to in the body of the Contract. Hi-Tech did not attribute any significance to Annexure 5 insofar as UTL's arbitration claims are concerned.
31 Following the execution of the Contract, UTL provided telecommunications switching services to Hi-Tech for the months of December 2007, January 2008 and February 2008.
32 Hi-Tech failed to provide the irrevocable bank guarantee required under Clause 4.1 of the Contract. Although it asserts that it sent a guarantee to UTL, it concedes that UTL never received it. It now admits that it never provided that guarantee.
33 On 3 January 2008, UTL sent an invoice for the month of December 2007 in the amount of USD3,621.29. On 1 February 2008, UTL sent an invoice for the month of January 2008 in the amount of USD30,803.15. Another invoice in the amount of USD110,141.50 was sent on 3 March 2008.
34 The only payment which Hi-Tech made against these invoices was USD3,621.29 in respect of the December 2007 invoice.
35 On 20 February 2008, Mr Rubona, UTL's Manager of International Business, informed Hi-Tech's CEO, Mr Yahaya, that UTL would suspend the provision of its services to Hi-Tech until Hi-Tech met its contractual obligations under the Contract. The alleged breaches at that point in time were the failure to provide the bank guarantee and the non-payment of the 1 February 2008 invoice.
36 On 27 March 2008, Mr Yahaya sent an email to Mr Rubona with a copy to other members of UTL's staff - namely, Mr Donald Nyakairu, Mr Hans Paulsen and Mr James Wanjogu - seeking to arrange a meeting for the purpose of discussing UTL's suspension of its services to Hi-Tech. No such meeting ever took place.
37 On 27 August 2008, UTL's legal representatives, Barugahare & Co Advocates, sent a letter dated that day to Mr Yahaya. That letter was sent by registered mail to Hi-Tech at Suite 24, Level 11, 809-811 Pacific Highway, Chatswood, Sydney, NSW 2067, Australia (the Chatswood address). It was also emailed to Mr Yahaya, to Charles Osei, an employee of Hi-Tech and to Jocelyn Sinha, an employee of Hi-Tech. No "failure to deliver" notification was received by Barugahare & Co in respect of those emails. The letter was headed "Notice of Intention to Sue - Uganda Telecom Debt of US$140,944.45". In that letter, Barugahare & Co demanded the immediate payment of USD140,944.45 as well as USD14,094 in debt recovery fees and stated UTL's intention to sue in the High Court of Uganda and/or in the Supreme Court of New South Wales if full payment of the above two sums (totalling USD155,038) was not effected within seven days of the date of receipt of the letter. The amount claimed was the total of the amounts claimed in the February 2008 and March 2008 invoices.
38 Hi-Tech never responded to the letter of 27 August 2008 nor was the letter returned to Barugahare & Co undelivered. Barugahare & Co never received any indication from the postal service in Uganda or from Australia Post that the letter had not been delivered.
39 On 19 November 2008, Barugahare & Co Advocates sent a further letter to Hi-Tech. That letter was delivered to the Chatswood address on 25 November 2008 by DHL International Pty Ltd (DHL), a courier company. That letter was in the following terms:
19th November 2008
BCAC/UTL/147/08
The Chief Executive Officer
Hitech Telecom Pty Ltd
Suite 24, Level 11
809-811 Pacific Highway
Chatswood
Sydney
New South Wales 2067
AUSTRALIA
Attention: Amadu Yahaya,
Dear Sir,
Appointment of an Arbitrator - Uganda Telecom Ltd Debt of US$ 140,944.45
Reference is made to our letter dated 27th August 2008 regarding the above matter.
We continue to act for and on behalf of Uganda Telecom Ltd and we note that no response has been received by us in respect of our letter.
In accordance with Article 14 of the agreement between Uganda Telecom Ltd and Hitech Telecom Pty Ltd dated 15th November 2007, we hereby propose that a sole arbitrator be appointed to adjudicate in the dispute.
We propose the appointment of Hon Justice Alfred Karokora as the sole arbitrator. Hon Justice Alfred Karokora is a retired Judge of the Supreme Court of Uganda, with many years of experience in Uganda's Judiciary and is highly regarded.
Please note that given that Article 14 of the Agreement stipulates that the governing law is the law of Uganda, the arbitrator must be conversant with the laws of Uganda.
If you do not respond within seven (7) days from the date of this letter, we shall proceed to apply to the Centre for Arbitration and Dispute Resolution for the appointment of an arbitrator pursuant to Section 11 of the Arbitration and Conciliation Act (Cap 4-Laws of Uganda).
40 Hi-Tech did not respond to the letter of 19 November 2008.
41 On 19 December 2008, UTL lodged with CADER an application for the appointment of an arbitrator in relation to its dispute with Hi-Tech. That application was made in accordance with the relevant Ugandan statutory provisions (the Arbitration and Conciliation Act Cap 4 Laws of Uganda, 2000 Revised Edition) (the UAA). Under the UAA, if the parties have an arbitration agreement, then the agreed arbitration may be conducted by CADER. CADER is established under Pt VI, s 67 of the UAA.
42 On 23 December 2008, Barugahare & Co received a Chamber Summons issued by CADER for service upon Hi-Tech. After consulting a company search extract obtained from the Australian Securities and Investments Commission (ASIC) to determine the appropriate mailing address, Barugahare & Co served Application CAD/ARB/No 23 of 2008 on Hi-Tech's registered address (as recorded in the ASIC company extract) by registered post on the same day (23 December 2008). The registered address of Hi-Tech to which the Chamber Summons was sent was the Chatswood address. An affidavit of service was sworn by Mr Namanya of Barugahare & Co on 9 January 2009 proving service of Application No 23 of 2008 for the purposes of CADER's consideration of the Chamber Summons.
43 The application for appointment of an arbitrator was heard by the Executive Director of CADER, Mr Jimmy Muyanja, on 12 January 2009. There was no appearance either by or on behalf of Hi-Tech at that hearing. UTL was represented at that hearing. Mr Muyanja delivered a Ruling on that application on 16 January 2009 in which he found that:
(i) He was satisfied with the affidavit of service sworn by Mr Namanya of Barugahare & Co evidencing service of the Chamber Summons on Hi-Tech;
(ii) Hi-Tech's inaction reflected a refusal on its part to participate in the formation of the arbitral tribunal; and
(iii) UTL's application for the appointment of an arbitrator should be granted and Mr Robert Kafuko Ntuyo should be appointed as sole arbitrator.
44 On 20 January 2009, Barugahare & Co notified Mr Ntuyo of his appointment as the sole arbitrator of the dispute between UTL and Hi-Tech and enclosed a copy of CADER's Ruling dated 16 January 2009. A copy of that material was also sent to Hi-Tech by registered mail to the Chatswood address.
45 On 3 February 2009, a Summons was issued by Mr Ntuyo, requiring the parties to appear before him as arbitrator on 18 February 2009 at the Commercial Court premises in Kampala. On 4 February 2009, service of the Summons, Parties' Undertaking and Arbitrator's Declaration of Acceptance and Statement of Impartiality was effected on the legal representatives of UTL. Service was effected on Hi-Tech on 5 February 2009 by sending those documents by registered post to Hi-Tech at the Chatswood address. Service in this manner was subsequently proven before the arbitrator by an affidavit sworn by his legal assistant, Kateregga Ronald.
46 On 18 February 2009, a preliminary meeting in the arbitration was held before the arbitrator at the offices of CADER in Kampala. Hi-Tech did not appear at this meeting. For this reason, the arbitrator ordered that the hearing commence and be conducted on an ex parte basis. A program for the arbitration was discussed and agreed at this time. The arbitrator did not embark upon the substantive hearing on that day.
47 On 20 February 2009, a Party Undertaking incorporating procedural directions for the conduct of the arbitration and an arbitration timetable was signed by the arbitrator and the legal representatives of UTL. This document formalised the arrangements which had been agreed at the preliminary meeting held on 18 February 2009. It was not sent to Hi-Tech nor was it signed either by or on behalf of Hi-Tech.
48 On 20 February 2009, Barugahare & Co, acting as UTL's legal representative in the arbitration, filed UTL's Statement of Claim and Witness Statements in the arbitration with CADER in accordance with the timetable contained in the Undertaking. The Statement of Claim and Witness Statements filed by UTL in the arbitration were sent by registered post to Hi-Tech at the Chatswood address at 11.22 am on 26 February 2009.
49 Hi-Tech did not file any Defence in the arbitration nor did it file any evidence. Hi-Tech took no part in the arbitration.
50 On 13 March 2009, the arbitrator ordered that the arbitration proceed under s 25(b) and s 25(c) of the UAA. He fixed 18 March 2009 for the hearing. Section 25(b) and s 25(c) permit an arbitrator in Uganda to continue with an arbitration and to make an award on the evidence before him if any party fails to appear at the hearing or fails to produce documentary evidence before him. In that event, the arbitrator must still be satisfied that he should make an award and of the basis for it. The failure of a party to appear at the hearing is not, of itself, to be treated as an admission of the claimant's allegations.
51 On 29 April 2009, the arbitrator delivered the Award. It was in favour of UTL. He awarded UTL USD433,695 for general damages reflecting nine unbilled months under the Contract, USD140,944.65 in special damages (being the unpaid charges due under the Contract for January and February 2008), interest at the rate of 8% on the amount of the general damages (ie 8% on USD433,695) and interest at the rate of 24% on the amount of the special damages (ie 24% on USD144,944.65) and costs.
52 On 11 May 2009, Mr Ntuyo issued a taxation certificate certifying that UTL's bill of costs had been taxed and allowed at UGX48,709,922.
53 By letter dated 17 June 2009, Barugahare & Co wrote to Mr Yahaya to inform him that the arbitration had been conducted and concluded ex parte and that an award had been delivered on 29 April 2009 in favour of UTL. The letter, which was sent by registered post and also by DHL courier to Hi-Tech at the Chatswood address, enclosed copies of the Award and the taxation certificate dated 11 May 2009. In that letter, Barugahare & Co demanded payment of the sums due to UTL pursuant to the Award. The total amount claimed was USD597,138.45 plus interest.
54 In the letter dated 17 June 2009, Barugahare & Co said:
We note that you were served with the relevant pleadings but chose not to participate in the arbitration proceedings.
55 On 28 July 2009, the Award was registered at the Commercial Division of the High Court of Uganda, in accordance with the UAA and a decree was taken out for the purposes of execution. That decree is in the following terms:
THE REPUBLIC OF UGANDA
IN THE HIGH COURT OF UGANDA AT KAMPALA
COMMERCIAL DIVISION
ARBITRATION CAUSE NO. 3 OF 2009
UGANDA TELECOM LTD CLAIMANT
VERSUSHITECH TELECOM PTY LTD RESPONDENTDECREE
Upon perusing the Arbitral Award delivered on the 29th April 2009 by Mr. Kafuko- Ntuyo Robert, Arbitrator and delivered in the presence of Mr. Alunga Patrick counsel for the Claimant and the Taxation Certificate in the matter dated 11th May 2009;
It is hereby Ordered and Decreed that:
(a) The Claimant is awarded the sum of USD 140,944.65 (United States Dollars One Hundred and Forty Thousand Nine Hundred Forty Four and Sixty Five Cents) as Special Damages;
(b) The Claimant is awarded the sum of USD 433,695 (United States Dollars Four Hundred Thirty Three Thousand Six Hundred Ninety Five) as General Damages;
(c) The Claimant is awarded Interest on Special Damages at the rate of 24% p.a from the date of each respective unpaid invoice raised till payment in full;
(d) The Claimant is awarded Interest on General Damages at the rate of 8% p.a from the date of delivery of the award till payment in full; and
(e) The Claimant is awarded Costs of the Award taxed and allowed at Ushs. 48,709,922 (Uganda Shillings Forty Eight Million Seven Hundred and Nine Thousand Nine Hundred and Twenty Two).
56 The Award satisfies the definition of arbitral award in s 2(1)(d) of the UAA. Under that Act, such an award shall be recognised in Uganda as binding and, upon application in writing to the High Court in Uganda, shall be enforced (s 35(1)). Where the time for setting aside an arbitral award has expired and no application to set aside that award has been made, the award shall be enforced in the same manner as if it were a decree of the Court.
57 The Award has been recognised by the High Court of Uganda and may be enforced as such.
58 In the present case, UTL invokes the Act and seeks to enforce the Award as a foreign award under the Act. It does not seek to enforce in this Court the decree made by the High Court of Uganda.
59 On 25 September 2009, Curwoods Lawyers, on the instructions of Barugahare & Co, sent a letter of demand to Hi-Tech at the Chatswood address requiring payment of the sum of USD793,715.84 in accordance with the amounts awarded by the arbitrator on 29 April 2009.
60 Hi-Tech has not paid the amounts owed by it under the Award. It now admits this. Until it filed its Cross-Claim in this proceeding, it had not sought to offset any debt or claim against the amounts awarded against it in the Award.
61 On 24 February 2010, Curwoods Lawyers filed an Application in this Court on behalf of UTL. In that Application, UTL claimed an order granting leave to UTL to register the Award as a final judgment of the Commonwealth of Australia pursuant to s 8 of the Act, a declaration that Hi-Tech comply with the Award and a declaration that the Award is enforceable. In the alternative, it claimed equitable or common law compensation as well as interest and costs.