The events after the Licence Agreement
67 It is not altogether clear when the plaintiff commenced operating the hair removal businesses at the David Jones' outlets, but as at the date of the Licence Agreement it was doing so. As early as 19 December 2005 Mr Major had described BBCo as "Trading as Karpati Hair Removal Clinics".
68 Sixteen Luminex machines which had been ordered from Smartech by the plaintiff were installed in David Jones' stores. According to Mr Major related entities borrowed from various finance companies to acquire them for the benefit of the plaintiff.
69 By the end of March 2006 Mr Major was considering acquiring the entire beauty salon business of KPL.
70 On 31 March 2006 he sent a memorandum to Mr Hammer which referred to the "current agreement between KHB and DJ's".
71 On 5 April 2006 Mr Major wrote to Mr Hammer concerning the proposal that the plaintiff acquire a hundred per cent interest in the business operations. The letter referred to a conversation between them in which Mr Hammer had suggested that the plaintiff's offer be amended "in the following key ways":
"1. That any business and/or due diligence period be undertaken in a more timely manner. You stated that you would be willing to assist this process by providing BBCo with indemnification against any losses or damage suffered by the company and/or its Directors, officers and employees for any past actions and transgressions by KH&B and/or its current and previous shareholders and directors from any source from the date of the transfer of responsibility to BBCo of KH&B.
2. That instead of a $500,000 performance bond, BBCo agree to provide an immediate $500,000 in funding to KH&B, either as cash injection in return for a 49% equity interest in KH&B, or a purchase of shares from the existing KH&B share holders (Eva Karpati and David Hammer), with them providing the cash injection of $500,000 directly into KH&B to be used for funding KH&B only business activities and operations;
3. That the current shareholders in KH&B would agree to transfer their remaining equity (51%) to BBCo for $1 when the commercial lien (currently $1,500.00) held by KH&B's Bank of certain assets had been reduced down to the sum of $500,000 by the payment of various services and other payments as set out in our previous letter dated 3 4 2006.
4. That the current Directors of KH&B would seek to offer additional financial support to BBCO (sic) while it was operating KH&B by providing other financial relief through other complementary businesses, sources and channels, including such options as providing retail beauty products at a lower cost price or on a more flexible trading basis. This could be done with GMCollin beauty products provided a regular (weekly) base payment model with quarterly financial reconciliations and adjustments."
72 Mr Major wrote a second letter dated 5 April 2006 to Mr Hammer in which he said, amongst others, the following:
" Re Letter of Interest to acquire the business interests of Karpati Hair & Beaute
In the letter I forwarded to you on this matter yesterday afternoon, I mentioned that we would like some financial and other operational information to assist our advisors complete a limited due diligence process. In that letter, I undertook to forward to (sic) a brief list of our information based (sic) and other requirements.
I am pleased to do that. As stated, our advisors would like to see the following information. We will be happy to receive it in hard copy, softcopy via email or during a face-to-face meeting with key KH&B finance and/or accounting staff.
We would like to see or have access to the following information:
1. Documents on which the company was established and its ACN
2. All returns lodged by the company since its formation(BAS, PAYG AND ASICO)
3. A copy of all current back statements
4. A copy of all current corporate Balance Sheet/Profit and Loss statement
5. Specific information on the contents and background to the Trade Debtors Control a/c
6. A complete list of the current A/P and A/R accounts
7. A full and current statement of account for all the Company's current indebtedness to its Bank and other lenders
8. A copy of instruments entered into by the company with its lenders and other suppliers
9. A sample of all key employee contracts and agreements
10. A copy of all committed future expenses 9advertising etc.)(sic)
11. A copy of all agreements and contracts entered into regarding the Head Office space at Waterloo
12. Any commitments being carried by KH&B#2 as a result of the liquidation of KH&B#1. (emphasis added)
13. The current status of the staff superannuation fund and/or other statutory obligations of the company to the Government and its employees."
73 By April 2006 there was tension between Mr Hammer's interests and Mr Major's interests because, according to Mr Major, "KHB" had failed to meet invoices for what the plaintiff had claimed were its share of revenue from David Jones.
74 The plaintiff in turn did not pay money which it owed Smartech for shot cards.
75 The plaintiff complained that the David Jones generated hair removal weekly income was not coming through as per the terms of the Licence Agreement.
76 According to Mr Hammer KPL was trading at a loss and many of the individual David Jones beauty salons were not profitable. They sought David Jones' agreement in July and August to close certain of the salons after Christmas 2006.
77 On 19 August 2006 a conversation between Mr Hammer and Mr Major to the following effect took place:
"Mr Hammer: You're using my people and my machines and I am taking the business back. You are not meeting your advertising budgets so you are in breach.
Mr Major: That is unfair as those are the terms of our agreement and we are only short of cash because you owe us more than $100,000 in unpaid David Jones sales revenue. We have not paid Smartech because they have agreed to wait for payment until KHB pays their unpaid invoices but we are still ahead of the requirements for all our contractual commitments to KHB."
78 During the latter half of 2006 Mr Major continued to negotiate with Mr Hammer for the purchase by the plaintiff of the entire beauty salon business.
79 On 10 November 2006 Mr Fitzjohn emailed to Mr Hammer and Mr Major a draft Deed of Agreement between KPL and the plaintiff described as Agreement to Manage, Licence and Acquire. The recitals to that draft include the following:
"2. AND WHEREAS KPL has entered a concessional license agreement with David Jones Limited (hereinafter referred to as 'DJ's") to conduct the hairdressing and beauty salons utilising space provided by DJ's in each of its relevant retail stores hereinafter described.
…
4. AND WHEREAS BBCo has agreed to enter into a commercial arrangement with KPL whereby KPL licenses BBCo to use the KPL brand, name and image in all of its Hair & Beauty related business activities within the DJs retail stores and in other places subject strictly to the terms of this Agreement."
80 On 30 November 2006 Mr Major wrote to Mr Hammer referring to a meeting on Wednesday 29 November during which Mr Hammer had been informed that the provisional offer "made to the Directors of KHB to acquire the business and operational assets of your company several weeks ago…" was withdrawn. The letter was addressed to "Mr David Hammer Director Karpati Pty Ltd".
81 In the letter Mr Major set out the rationale behind withdrawal of the conditional offer.
82 On 1 December 2006 Mr Major wrote a further letter to Mr Hammer addressed in the same way presenting a further proposal "to KHB for its consideration".
83 On 1 February 2007 voluntary administrators were appointed to KPL and it went into liquidation on 28 February 2007.
THE ACT
The relevant sections
84 Section 42(1) of the Act (which is in Part 5) provides as follows:
(1) A person shall not, in trade or commerce, engage in conduct that is misleading or deceptive or likely to mislead or deceive.
85 Section 68(1) of the Act (which is in Part 6) provides as follows:
(1) A person who suffers loss and damage by conduct of another person that is in contravention of a provision of Part…5 (section 43 excepted)…may recover the amount of the loss or damage by action against the other person or against any person involved in the contravention.
86 Section 61 of the Act provides as follows:
A reference in this Part to a person involved in a contravention of a provision of the Act shall be read as a reference to a person who:
(a) has aided, abetted, counselled or procured the contravention,
(b) has induced, whether by threats or promises or otherwise, the contravention,
(c) has been in any way, directly or indirectly, knowingly concerned in, or party to, the contravention, or
(d) has conspired with others to effect the contravention.
The legal principles pertinent to the application of the Act
87 The following precepts are now well established with respect to the sections of the Act earlier referred to:
a conduct is misleading or deceptive within section 42(1) of the Act if it induces or is capable of inducing error:
b whether conduct is misleading or deceptive is a question of fact;
c where the conduct consists of a misrepresentation (which is often but not always the case), it is not misleading unless the person to whom the representation is directed labours under some error;
d intention to mislead is not necessary;
e in order to be "knowingly concerned" in a contravention a person must have knowledge of the essential facts constituting the contravention;
f "knowingly" means actual and not constructive knowledge;
g in order to recover damage the plaintiff must prove that loss of damage suffered was "by" conduct in breach of the Act. This means that the loss must be caused by the conduct complained of whether that is the case, is to be determined by approaching the matter in a common sense and practical way;
h the conduct complained of need not be the only cause of the plaintiff's loss or damage;
i the plaintiff bears the onus of proving its loss;
j where a purchase of business is induced by a representation, it is not enough to show, in order to recover losses subsequent to purchase, that the transaction of purchase was induced by the representation and that the losses would not have occurred but for the transaction. What has to be shown is that the loss flows directly from the inducement.
See: Parkdale Custom Built Furniture Pty Ltd v Puxu Pty Ltd (1982) 149 CLR 191; Taco Co of Australia Inc v Taco Bell Pty Ltd (1982) 2 TPR 48; Yorke v Lucas (1985) 158 CLR 661; Wardley Australia Ltd v Western Australia (1992) 175 CLR 514; I & L Securities Pty Ltd v HTW Valuers (Brisbane) Pty Ltd (2002) 210 CLR 109; Anema E Core Pty Ltd v Aromas Pty Ltd [1999] FCA 904.