Tang v Northern Sydney Local Health District

The President of ADB's reasons for declining complaint

1. The Anti-Discrimination Board declined the complaint on 19 August 2019 as the President considered the complaint was lacking in substance. The reasons for the decision are set out at p 92 of the President's Report. "The reasons for my decision are: • The complainant has not provided any information to establish any connection between his complaint of race discrimination in 2010 and his current allegations of victimisation. • The complainant has therefore failed to establish a breach of section 50 (1) of the Act. On the basis of the information provided to the Board by the complainant and the Respondent, I consider that the allegation of disability discrimination in employment and victimisation is lacking in substance for the above reasons."

Factual basis of complaint

1. The factual basis of the complaint is set out in a letter to the Anti-Discrimination Board from the Applicant received on 5 March 2019.
2. In summary Mr Tang stated that he had previously made a complaint to the Anti-Discrimination Board about his treatment at work in 2010.
3. From 2017 - to March 2019 he alleged that he had been subjected to victimisation by the Respondent in four respects: 1. He had been subjected to verbal abuse by nurse Maria on 4 June 2018. 2. He had been required to attend a meeting with his managers, when he was told that a complaint against him had been made by the nurses on his ward. 3. In January 2019 the armrests of his chair were slashed; and 4. The Respondent failed to accept his allegations of victimisation after they were raised with the chief executive officer.

Mr Tang's request for grant of leave to proceed.

1. At the hearing Mr Tang told the Tribunal that he wished to be granted leave as the ADB did not have certain evidence to support his complaint. If leave for the complaint to proceed were granted, he would ask the Tribunal to request information from the Respondent's IT department. This would show the user IDs of those who had accessed his HR file from 15 June 2017 to 1 July 2019. It was critical and crucial to his complaint for him to be able to prove that someone had had access to his previous files relating to his first complaint to the ADB. He had not previously understood the scope of victimisation. He said that there had been no follow up after his previous complaint in 2010 from his employer about the bullying of him.
2. Mr Tang's wife Mrs Chan said that they felt that someone would have access to the information about her husband's previous complaint. There was gossip going round and people knew of his past. They did not want to involve other staff as the Department of Health is a small world. However, they cannot do the investigation of the complaint on their own. Mrs Chan said she was not sure what prompted the treatment of her husband but "it makes you wonder." There were inconsistencies between the reports from each of the witnesses relating to the investigation of Mr Tang's alleged shouting at the Nurse Unit Manager. It seems that any time her husband complains - he is always in the wrong.
3. Mr Tang said the things that he had to say were only useful once there is a legal proceeding on foot. Then there would be concrete evidence and details. Mr Tang said that he would not go to the Respondent's Workforce area to seek help as he does not trust that this area would assist him. The reports about him were biased. He does not approach the Human Resources area because he does not think that they treat him fairly. He was happy to admit when he had made an error. He had worked at Westmead hospital successfully for 16 years without difficulty. However, it was after a restructure at Royal North Shore Hospital that things have changed in his treatment by the Respondent over the last three years.

Respondent's response

1. In response to the complaint the Respondent had told the President of the ADB that it denied that Mr Tang had been victimised as a consequence of his complaint in 2010. The present victimisation complaint related only to events occurring since 2017. The nursing unit management team were all different employees to those employed at the time of Mr Tang's complaint in 2010. The problem was that Mr Tang had been in conflict with some of his colleagues. It appeared that he did not engage cooperatively in attempts to understand or resolve conflict situations. The incident in relation to nurse Maria was an example of an incident where matters between staff had escalated unnecessarily. The incident had been investigated and Mr Tang had been found to have engaged in behaviour which was not in keeping with the New South Wales Health Code of Conduct. Mr Tang had been unwilling to discuss the matter in a temperate fashion in a meeting with his managers. The chair that Mr Tang alleged had been slashed, is a chair that is used by a number of hospital employees - not solely Mr Tang. There are several shifts each day during which the chair is used. Further the Respondent had looked at the chair and had concluded that the chair had not in fact been slashed but rather that it had been subject to wear and tear. Mr Tang had been provided with the formal disciplinary warning after he had raised his voice and refused to complete a task requested of him by a colleague. Mr Tang had declined all invitations to attend a meeting with the Respondent to resolve the issues referred to in the warning.
2. The Respondent denied that the Chief Executive Officer had failed to review Mr Tang's complaint. Management asked to have a discussion with Mr Tang in early 2019 and again in May 2019. However, Mr Tang had declined to attend meetings to discuss his complaints. It appeared to the Respondent that Mr Tang disagrees with all levels of management and views matters only through his own eyes. Mr Tang regularly escalates matters which makes it difficult to engage with him and discuss them. There were complaints from other staff concerning Mr Tang. Mr Tang complains when he is asked to do things. There was an email from Mr Culkin setting out that things were not being done. Accordingly, these complaints against Mr Tang were not deliberate acts of victimisation but rather day to day workplace episodes.
3. The Respondent contended that it was not fair and just to grant Mr Tang leave to proceed with his complaints as the Respondent had attempted to investigate matters as Mr Tang raised them. There was no evidence that the matters of conflict that Mr Tang raised were the result of his complaint in 2010. Rather they were matters arising out of day to day workplace needs. The President of the ADB had declined the complaint because it was lacking in substance and no substance had been demonstrated by Mr Tang.

Merit of the complaint

1. When assessing the merits of the complaint the legislative provisions must be examined. The allegation is that the Respondent breached section 50 of the Anti-Discrimination Act. Those provisions are set out below.

Section 50 VICTIMISATION (1) It is unlawful for a person ("the discriminator" ) to subject another person ("the person victimised" ) to any detriment in any circumstances on the ground that the person victimised has: (a) brought proceedings against the discriminator or any other person under this Act, (b) given evidence or information in connection with proceedings brought by any person against the discriminator or any other person under this Act, (c) alleged that the discriminator or any other person has committed an act which, whether or not the allegation so states, would amount to a contravention of this Act, or (d) otherwise done anything under or by reference to this Act in relation to the discriminator or any other person, or by reason that the discriminator knows that the person victimised intends to do any of those things, or suspects that the person victimised has done, or intends to do, any of them. (2) Subsection (1) does not apply to the subjecting of a person to a detriment by reason of an allegation made by the person if the allegation was false and not made in good faith.

1. In summary, to prove victimisation Mr Tang would have to prove that: 1. he did one or more of the things listed in (a) - (d): (the trigger); 2. the Respondent subjected him to a detriment; and 3. the detriment was on the ground that Mr Tang did one of the things listed in (a) - (d): (causation) (see Carroll v Department of Family and Community Services [2015] NSWCATAD 82 at [24]).

Trigger

1. There is no dispute that Mr Tang made a complaint to the ADB concerning his employment by the Respondent in 2010. This would likely amount to alleging a contravention of the AD Act, or bringing proceedings under the ADA, that would constitute a "trigger" for the purposes of s 50(1)

Detriment

1. Mr Tang has complained of detriments including being subjected to verbal abuse by nurse Maria on 4 June 2018; being required to attend a meeting with his managers in relation to a complaint made by the nurses on his ward about him; the alleged slashing of the armrests of his chair and the Respondent failing to accept the allegations of victimisation. The Tribunal is required to accept Mr Tang's complaint at its highest, hypothetically assuming that these allegations of detriment are factually correct for the purpose of assessing this leave application.

Causation

1. If Mr Tang were to show that he was subject to detriment he must then show that the detriment arose because of, or that it could be attributed to his making of a complaint in 2010. At the hearing Mr Tang told the Tribunal that he was seeking leave for the complaint to proceed because the ADB may not have certain evidence to support his complaint. If he were permitted leave, he would use the Tribunal's processes to attempt to obtain evidence of access made to his HR file relating to his complaint in 2010. He said it was critical and crucial to prove that someone had access to his file for him to demonstrate his complaint. Mrs Chan had told the Tribunal that she and her husband felt that somebody would have had access to Mr Tang's files relating to the 2010 complaint to the ADB when the investigation report into the more recent complaints against Mr Tang was written. Mrs Chan also said that she was not sure about the conclusions about the investigation, but it made her wonder about why these things were happening. Mr Tang told the Tribunal that the things he had to say were only useful once the matter became a legal proceeding and there was concrete evidence and details.
2. Mr Tang has not produced evidence of any connection between his complaints to the ADB in 2010 (causation element) and his more recent complaints of detriment in his treatment by the Respondent. His submissions to the Tribunal essentially conceded that he did not have this evidence at present and that he would attempt to obtain it through the procedural facilities of the Tribunal.
3. The Tribunal takes the complaint before it at its highest. There was no evidence in the complaint referred to the Tribunal by the President of the ADB of a causal connection between Mr Tang's complaint to the ADB in 2010 and any detriment he may have experienced since that time.
4. In these circumstances the Tribunal cannot be satisfied that there is evidence of causation required for Mr Tang to make out his complaint of victimisation.
5. The President of the ADB has declined the complaint as lacking in substance. The Tribunal concludes that it is not fair and just for the complaints of victimisation to proceed because it is highly unlikely to succeed if they go to a hearing.
6. In these circumstances the Tribunal considers that it is not fair and just to allow Mr Tang to proceed with his complaint of victimisation.

Orders

1. The Tribunal orders: 1. Leave for the complaint of victimisation to proceed is refused under s 96(1) of the Anti-Discrimination Act 1977.

I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales. Registrar DISCLAIMER - Every effort has been made to comply with suppression orders or statutory provisions prohibiting publication that may apply to this judgment or decision. The onus remains on any person using material in the judgment or decision to ensure that the intended use of that material does not breach any such order or provision. Further enquiries may be directed to the Registry of the Court or Tribunal in which it was generated. Decision last updated: 29 November 2019