Facts
29 The facts are as follows. The appellant lodged his application on 19 August 2008 and he was interviewed by the delegate on 9 October 2008. The appellant provided a statement to the delegate two pages in length and tightly spaced. Important matters which the statement did not include were as follows:
(a) he did not suggest that he was being persecuted by a political party called Bharatiya Janatha Party (BJP) because he was a Christian;
(b) he did not suggest he had a political affiliation with the Students' Federation of India (the SFI), the Democratic Youth Federation of India (the DYFI), the Youth Wing of the Communist Party or the CPI-M, that is, the Communist Party of India - Marxist. Indeed, he suggested that he was not a member of the SFI or the DYFI but, was instead being persecuted by those parties;
(c) he made no allegation that he was being persecuted by reason of his membership of the Kerala Catholic Youth Movement (KCYM); and
(d) he did not suggest that he was being persecuted by the BJP by reason of the political association with the SFI, DYFI or CPI-M no doubt because he did not claim to be associated with them.
30 I make the point of what the appellant's statement did not say to contrast it with what the delegate summarised it as saying. I record that I am indebted to Ms Sirtes, who appeared for the Minister, for very properly bringing what the delegate did say to my attention. The delegate put the matter this way:
Claims
The applicant fears he will be persecuted by the BJP authorities because of [sic] he is a Christian and because of his political affiliation with the CPI-M and the KCYM in India.
31 This suggests that the delegate understood the appellant to be claiming persecution by reason of his membership of his CPI-M and KCYM whereas, in fact, he seemed to be claiming no such thing.
32 One does not need to search very far to uncover the source of this serious misconception. The delegate was good enough to set out in full the statement of the appellant in his reasons and to quote from it, as he put it, "verbatim". The difficulty is that the statement set out is not the appellant's statement at all but rather the statement of another young man of about the same age, also from Kerala, also Catholic and who was also in this country for World Youth Day 2008. That statement suggests that that other person was being persecuted by the BJP because of his membership of the CPI-M and KCYM.
33 It appears, therefore, that the claim which the delegate understood himself to be examining was not the appellant's claim but someone else's. There are some things which may be said against that conclusion. First, the delegate did, at least, get the name of the appellant correct on the front page of his reasons for decision, together with other sundry matters such as his passport number which is, I suppose, encouraging in some ways. Secondly, the delegate correctly identified the location of the appellant's statement in the Departmental file and his claim in the broadest of terms as follows:
The applicant's statement of claims is held at folios 18-19 of departmental file CLF 2008/121862. The applicant is a 20 year old single male born in Kerala, India. The applicant resides in Kerala, India, since birth. He departed for Australia, to attend World Youth Day, on 9 July 2008.
When the applicant applied to the Australian High Commission in New Delhi, he lodged supporting documentation stating that he was part of the Catholic Bishops Conference of India (CBCI) contingency member who was travelling to Australia as a pilgrim (confirmed through Egeria Admin Website).
The applicant claims to be seeking protection in Australia so that he does not have to return to India. He claims that he does not wish to live in India any further as he cannot live in peace and practice his Christian religion.
34 Thirdly, he correctly identified a concern of the appellant that he would be attacked by the SFI and DYFI (although he did this on the very same page as concluding that he was a member of the CPI-M, the parent body of the DYFI). Fourthly, it is plain that the delegate did interview the appellant and did ask him questions about his statement.
35 None of these matters, however, is able to dispel my distinct impression that the delegate did not act on the correct statement. My reasons for this are as follows. Whilst it is true that the delegate did get the name of the appellant correct together with other sundry information concerning him, it is apparent that this information came from the appellant's application form - no doubt situated on the Departmental file - for these matters do not appear in his statement. The general description of the claim is also evidently drawn from Departmental information. Significantly, all of these matters are set out in that part of the delegate's decision appearing before the setting out of the incorrect statement. It is after the statement that matters go awry.
36 I accept that the third and fourth matters show that the delegate must have turned his mind, at least in some respects, to the appellant. But aspects of that are troubling too. For example the delegate said in the course of setting out why he disbelieved the appellant:
There were numerous discrepancies between the applicant's statement of claims and his interview responses.
37 It would hardly be surprising that there were discrepancies between the appellant's evidence at the interview and the statement if, as appears to have been the case, the statement the delegate was looking at was not the appellant's.
38 Ordinarily, it might be possible to determine from the balance of the reasons of a delegate what the actual process of reasoning was and, more importantly, whether the insertion of the incorrect statement was merely an editorial error - perhaps an errant cut and paste - rather than something going to the root of the reasoning process. However, unfortunately this is not possible. Apart from very generalised statements about his disbelief of the appellant there is little in the way of forensic substance to the balance of the delegate's reasons. The impression that there has been carried out a mechanical process of cutting and pasting devoid of cognitive activity is not in any way dispelled by observing that at least two paragraphs of the reasons have clearly been copied from each other (cf. under the heading "Reasons" and the heading "Fear of Hindu and Muslin Extremists").
39 In those circumstances, the less than satisfactory nature of the delegate's reasons do not permit me to be able to draw the inference one might ordinarily be able to draw that the wrong statement was not actually used in the process of reasoning. My impression is that the reasons of the delegate bespeak a desire to dispose of the appellant's application by the route involving the least amount of effort on the delegate's part. I draw that conclusion not only from the poor standard of its drafting, the inattention to significant details such as inserting the wrong statement but also from portions of the reasons which are, in the formal sense, incredible. For example, the delegate said this:
The applicant confirmed at interview that he does not live at 3/6 Mard Street Granville, NSW, 2142, as stated at question 15 on the Form C, Application for a Protection (Class XA) Visa form. He stated that he actually lives at 24 Gibbons Street Auburn.
The providing of such false and misleading documentation, in relation to his application for a Protection Visa, draws the applicant's credibility and honesty into question.
40 I regard that as a fanciful statement signifying a desire to shirk the hard work of actually deciding applications by analysis of their merits. I do not mean by this to suggest that the appellant's claim is necessarily a good one; parts of his account are certainly piquant and some degree of balanced scepticism is plainly called for. But the determination of such applications by olfactory instinct is not what the law requires. Section 65 obliges the Minister to consider the application and this, in turn, calls on those public officials who do this difficult work, to grapple with each application and, if - as is often likely - it is to be refused to do so by proper reasons and not by the reflexive resort to the easy comforts of credit-based fact finding.
41 The point to be made is that delegates and the Tribunal must do the job consigned by law to them with an appropriate degree of diligence.
42 In all of those circumstances, I conclude that the delegate relied upon the wrong statement in determining to refuse the appellant's application.