THE RELEVANT AGREEEMENTS
5 In establishing the trading account with the applicant, the following documents were executed by the respondents:
(1) a primary account owner information, primary account holder's financial information, and account ownership form;
(2) the arbitration agreement;
(3) a futures and exchange traded options customer agreement (Customer Agreement);
(4) a trustee certification of investment powers; and
(5) a managed account agreement, power of attorney, and third party controller statement.
6 The arbitration agreement provides, relevantly, that:
This Futures & Exchange-Traded Options Customer Agreement (the "Agreement") is entered into as of the date below between the undersigned Customer and the FCM Division of INTL FCStone Financial Inc., acting in its capacity as a futures commission merchant ("FCM"), (each referred to individually as a "Party" or collectively, the "Parties") to enable the Customer to establish a non-discretionary account, unless additional documents are executed relating to a discretionary account, for the purchase and sale of futures contracts, option contracts thereon, commodity futures, cash commodities forward contracts, currency conversions, on-exchange foreign currency-denominated financial instruments, cleared swaps and transactions related thereto ("Commodity Interests"). This Agreement shall be continuous and shall cover all of the Customer's accounts established at any time or closed and re-established from time to time, irrespective of any change at any time in FCM personnel or an assignment, reorganization, consolidation or merger of the FCM, and shall inure to the benefit of FCM and its successors and assigns, binding upon Customer and its estate, executors, administrators, legal representatives, successors and assigns.
7 Clauses 7 and 9 of the Customer Agreement state:
7. Indemnification. Customer agrees to Indemnify, defend and hold harmless FCM and its directors, officers, employees, and agents from and against any Losses (including reasonable attorney's fees) caused directly or indirectly by (a) Customer's failure, breach of, or failure to perform any provision of this Agreement or refusal to fully and timely comply with any provision of this Agreement or applicable law; (b) any actions of any Agent or third party selected by Customer which affect Customer's account; (c) Customer's failure to timely deliver any security, commodity, or other property previously sold by FCM on Customer's behalf, (d) any taxes imposed on FCM on any property held in Customer's account; or (e) any misstatement of Customer's representations and warranties contained in this Agreement or any other documentation delivered by Customer to FCM that is untrue or ceases to be true and correct as of the date of this Agreement and for any failure of any transaction executed with respect to Customer's account. Customer additionally agrees to pay promptly to FCM all reasonable attorney's fees incurred by FCM (i) in the enforcement of any of the provisions of this Agreement, or (ii) in any action, claim or demand filed by Customer arising out of this Agreement or any other Agreements between FCM and Customer.
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9. Debit Balances, Commissions and Other Costs. Customer agrees to pay, and authorizes FCM to debit its account for, (i) the amount of any trading loss, debit balance or deficiency in any of Customer's accounts; (ii) all FCM commissions and other charges in effect from time to time, (iii) all commissions, fees and other costs incurred in connection with Commodity Interests executed, carried and/or cleared by FCM, including but not limited to, introducing broker and floor brokerage, clearing, exchange and National Futures Association ("NFA") fees, (iv) all costs incurred by FCM in connection with taking and/or making deliveries, and (v) all regulatory, exchange and other self-regulatory fees, fines, penalties and charges, and any taxes incurred or imposed with respect to Commodity Interests or other transactions in or for Customer's accounts and any other service-related fees charged to Customer's account, including, but not limited to, wire transfer fees, statement fees and transaction fees. If Customer's account is transferred to another futures commission merchant, transfer commissions and/or service fees may be charged. Customer agrees that all demands for debits owing FCM shall be me with twenty-four (24) hours following either of (i) Customer's receipt of FCM's oral request for payment or (ii) FCM's delivery to Customer of FCM's written request for payment (except as payment may be modified with respect to wire and telephone requests for margin fund). If, after such 24-hour period the amount in Customer's account is not sufficient to pay outstanding fees and FCM deems it necessary to take collection action, Customer shall hold FCM harmless for all Losses incurred in connection with such collection and shall reimburse FCM for the debit and all costs incurred, including reasonable attorneys' fees, in connection with such collection actions. Customer agrees to pay interest on debits and deficiencies at an annual rate of 1% over the prime rate as published by the Wall Street Journal on the date such debit or fee was incurred.
8 By the trustee certification of investment powers document, Mr and Mrs Ambrose identified themselves as 'Authorised Individuals' for the purpose of giving instructions or orders to the applicant by cll 7 and 9, as the trustees:
… jointly and severally, personally, and as Trustees, indemnify and hold the FCM division of INTL FCStone Financial Inc. harmless from any liability for effecting transactions of the type specified above pursuant to instructions given by any of the Authorised individuals listed under Item Number 7 above.