DOWSETT J:
44 I have had the opportunity of reading the separate reasons prepared by Wilcox J and Marshall J in this matter. Unfortunately I find myself in disagreement with the orders proposed and with their Honours' reasons. I am, however, able to adopt those parts of the judgment prepared by Marshall J which set out the nature of the present application.
45 To resolve this matter, it is necessary to identify two factual matters, namely:-
· The nature of the duties undertaken by the appellant in the course of her employment with the respondent; and
· The nature of the business conducted by the respondent.
46 At first instance, the magistrate found that the appellant was employed in a managerial role, firstly as Factory Manager and then as Product Development Manager. As to the employer's business, the only finding was that the respondent did not manufacture trousers as had Carters, a company which previously employed the appellant. These rather sparse findings of fact necessitate my having regard to the evidence which appears to have been generally undisputed. In her curriculum vitae, the appellant described her duties as Product Development Manager (a position which she occupied from 1993 until her termination on 2 July 1997) as:-
Responsibilities included effective management of the introduction of all new products and the change in any existing products.
Other duties included planning and directing the manufacturing operation, including financial management, scheduling of product, production maintenance, quality control, compensation, rehabilitation and safety. In addition, I organised and managed General Sewing Data. Assembly instructions and specifications to ensure cost effective and quality assured production.
In carrying out this role, I was selected to introduce all new products, eg Just In Time
47 She described her achievements in this role as including:-
· Designed and implemented a quality control system by introducing specifications which were non existent, therefore eliminating waste.
· Increased productivity and reduced costs by motivating and training staff to work according to the General Sewing Data system.
· Created and maintained a team environment by introducing a sense of ownership and belonging.
· Introduced 'Just In Time' systems in a stand up line to perform at 110% unsupervised.
· Maintained good customer relationships with outside contracts, always meeting deadlines.
· Co-ordinated a number of team building seminars successfully for both managers and staff in both Melbourne and Brisbane.
48 She also provided the following particulars as to her responsibilities as Factory Manager between 1988 and 1993:-
Duties:
My responsibilities included supervision of 90 machinists and three supervisors. I did all the hiring and firing and training.
Other duties, were purchase of all trims, maintaining budget, production scheduling, liaison with contractors and clients and quality auditing in-house.
Achievements in this role include:-
Initiated and planned the first manufacturing plant for Can't Team 'Em to be productive within the first three months.
Successfully improved methods to reduce compensation and increase productivity.
Maintained control of all procedures in our Quality Manual to ensure continual accreditation.
Maintained a happy staff environment to control staff turnover.
Successfully met all deadlines in a good quality standard.
Ensured all required trims were readily available at all times to avoid any loss in production.
49 The respondent's job descriptions for these positions were also in evidence. The Product Development Manager worked under the supervision of the Operations Manager and, when requested, was to deputise for that person in all manufacturing areas. Her duties included:-
· Develop and maintain GSD (General Sewing Data) time studies for all garments.
· Develop and maintain Shirt Specification on all shirts.
· Process all requests for New Style form NSR to final pattern - GSD, Costing and completed Samples through to Production, ensuring all steps are completed within timeframe requested.
· Provide complete technical specifications on all products (including fit and tolerance, garment constructions, packaging and presentation) to the requirements of contracts and special customer orders.
· Ensure production samples are available and current prior to the production of any customer orders.
· Develop production specifications for all garments with due regard to ease of construction by factory personnel and achievement of customer specifications.
· Liaise with Operations Manager, Factory Manager, or Cutting Supervisor and Mechanics to achieve Quality Improvements in garments design, construction, equipment utilisation and work methods.
· Liaise with Quality Assurance Manager on potential or identified quality problems and take appropriate steps, following up to ensure that action has in fact averted or solved the problem.
· Regularly appraise production methods and machinery availability to ensure efficiency is maximised.
· Develop and maintain method analyses to include inspection points and all quality requirements for use in operator training.
50 At the time that the appellant was appointed to the position, the incumbent was expected to have practical experience in a wide range of sewing operations associated with complete garment construction, with at least two years' experience at a supervisory level. The incumbent was also to have personnel management skills and should have completed courses related to the clothing industry, including:-
· Train the Trainers course; and
· Basic Sewing Mechanics course.
51 It was also desirable that the incumbent hold a "GSD Certificate". "GSD" is the abbreviated form of General Sewing Data. The actual meaning of this expression is unclear.
52 The duty statement for the appellant's position as Factory Manager provided that she should:-
· Direct the factory to achieve budgets in respect of volumes, costs and overhead expenses.
· Control productivity by constantly monitoring labour performance.
· Implement and maintain Quality System and ensure that all work is carried out in conformance with Australian Standard AS3902.
· Regularly appraise production methods and machinery availability to ensure efficiency is maximised.
· Ensure adequate supervision of all activities within the factory.
· Hire and fire staff, where and when necessary.
· Ensure all factory personnel are adequately trained in both Quality requirements and multi-skilling to meet demands upon the factory.
· Control receipt, storage and issue of all raw materials and accessories, including the relevant procedures and product specifications.
· Ensure adequate maintenance by mechanics of plant and equipment.
· Liaise with Quality Officer on potential for identified quality problems and take appropriate steps, following up to ensure action has in fact averted or solved the problem.
· Facilitate the commitment and effort of all factory employees toward on-going quality and productivity improvement.
· Provide complete technical specifications on all products (including, fit and tolerance, garment construction, packaging and presentation) to the requirements of contracts and special customer orders.
· Develop production specifications on all garments with due regard to ease of construction by factory personnel and achievement of customer specifications.
· Develop and maintain method analyses to include inspection points and all quality requirements for use in operator training.
· Ensure production samples are available and current prior to the production of any customer order.
· Liaise with Operations Manager and Factory Supervisors to achieve Quality Improvements in garment design and construction, equipment utilisation, and work methods.
· Identify and implement strategies for improved resource utilisation on all products.
· To release conforming product from the factory to warehouse.
· To develop, approve, authorise, maintain and revise specifications, checklists, records and forms.
· Apply solutions where quality problems occur and ensure corrective action is taken.
· Ensure that at all times proper housekeeping practices are adopted and applied and that the workplace conforms with all minimum standards required by regulation.
· Develop and maintain employee moral (sic) and motivation levels.
· Develop and maintain GSD time studies for all garments.
· Develop and maintain shirt specification sheets on all shirts.
53 These duties appear to include many of those subsequently undertaken by the Product Development Manager. It seems that when the appellant was appointed to the latter position, she undertook part of the work previously performed by her as Factory Manager whilst another person undertook the balance.
54 The appellant was first employed by the respondent to train staff who were hired to make shirts. Subsequently, she was employed in supervisory roles. She received four weeks' annual leave, sick leave, and a travelling allowance. She was not required to "clock on" or "clock off", and was paid overtime. During cross-examination, she said that she was initially retained to perform planning duties and then became a supervisor. I am not entirely sure if this is consistent with her earlier evidence as to her training role, but it probably does not matter much. She described her supervisory functions as:- "keeping the factory floor in work and keeping the flow running." Her salary was reviewed annually on the basis of an annual assessment of her performance. She said that she became Factory Manager after about two years with the respondent. She was asked:-
"Now, did anything significantly change in your job after two years?
She replied:-
"Other than having more supervisors under me and more staff."
55 She was responsible for engaging and dismissing employees. The appellant was responsible to a Mr Bill Moore.
56 Mr Winlaw was the Queensland General Manager of the respondent in the 1980s and early 1990s. He said that when the respondent engaged the appellant, it had not previously been engaged in manufacturing clothing, but had been a distributor of items made under contract. For this reason, the appellant was employed as "someone to run the factory - to get it up and running - up to speed as quickly as possible". It appears that the respondent acquired assets from Carters, a company for whom the appellant had been working and heard of her and her ability in the course of that acquisition. Immediately after her appointment, the appellant spent some time being trained in shirt production. Her previous experience had been in the manufacture of trousers. Mr Winlaw said that this was "an induction process", as the factory was to manufacture shirts.
57 Mr Cuffell is the current Queensland General Manager of the respondent. He became Managing Director in March 1989. From that time the appellant was part of the "management team". He was asked about the structure "below Mrs Spalding" and said that there were line supervisors. The factory was divided into various "lines", including "polycotton" and "drill". In 1992 the respondent merged with a Melbourne company called Jones Workwear. The Jones product mix was different from that previously undertaken by the respondent, including a large number of different types of shirt. The appellant was thereafter involved in providing "stays and specifications and that sort of information" about the new products. This seems to have involved her working at more than one factory or other workplace.
58 After she became Product Development Manager:-
Rather than have a hundred machinists or factory people under her, she had the authority - not so much over the factory, but to introduce the new products into the line for trial and measuring and time studies, etc, as well as overseeing the cutting room and - they weren't as efficient as we would have liked and Angie - to pull that team together and get up to the efficiencies we expected.
59 The appellant became redundant when the respondent ceased developing a substantial flow of new products. Mr Cuffell considered that she had been in charge of the whole factory. As to her responsibility for engaging and dismissing staff, he said that she was actively involved in the process but may not have had ultimate authority in this respect.
60 Finally, evidence was given by William Harry Moore who was the Operations Manager of the respondent. He said that initially, the appellant's duties as Factory Manager were to engage and dismiss "all staff on the floor, to run the floor on a day-to-day basis and to evaluate in time studies any new construction that was required". He said that in 1995, the respondent increased staff levels and started many new designs and styles. At this stage, the Factory Manager's job was split into two with the appellant becoming Product Development Manager. Her duties included updating all time studies, re-evaluating methods and expanding "our administrative role". She was also responsible for building up morale at the Moorooka plant and developing specifications for the various styles of shirt. When she was Factory Manager, the appellant was supervising about 80 employees and was responsible for engaging and dismissing staff. The Factory Manager retained that responsibility after the appellant became Product Development Manager. In cross-examination Mr Moore said that if the appellant were to hire staff, she would have to go through "a justification procedure of why she'd hired". Similarly "If it was firing, the same would apply, she would put forward the case of why it had to happen and as long as it had gone through the warning procedures, then the firing would go ahead." He said that she might demonstrate a machine function to an operator in connection with a new product.
61 From this summary of the evidence it appears that the respondent was engaged primarily, or even exclusively in shirt-making and that the appellant's duties were of a managerial kind, initially involving a substantial degree of supervision, and subsequently, product development. She was not a low level supervisor, but rather a "middle manager".
62 The present question is whether or not the respondent was bound to observe the Yakka Pty Ltd Redundancy Agreement dated December 1994 in connection with the appellant's dismissal on 2 July 1997. It is common ground that it was so bound if, at the relevant time, it was bound by the terms of the Clothing Trades Award 1982 in so far as concerns its contract of employment with the appellant.
63 Paragraph 5(a) of that award provides:-
This award shall be binding upon the employers named in the Schedules "A" and "B" hereto, and upon the members of the organisations of employers named in Schedule "C" hereto, in respect of each and every person employed by them in the clothing industry whether members of the Clothing and Allied Trades Union of Australia or not, and upon the said union and the members thereof."
64 The word "employed" might well encompass the appellant's relationship with the respondent, but there is a more limited sense in which the word may be used. The Oxford English Dictionary (2nd ed) Vol V suggests that it may also describe "the wage-earning class", giving the example "Attachment to the class of the employed, rather than of the employers." The term "wage" may describe a payment for services to any employee, but there is also a more restricted meaning which is found in the Shorter Oxford Dictionary Vol 2, namely "a fixed regular payment, usually daily or weekly, by an employer to an unskilled or manual worker", to be compared to the use of the word "salary" which is defined as "payment made for professional or non-manual work".
65 One hears frequently during industrial disputes of the stance taken by "management", which appears generally to mean the stance taken by managerial staff who, one would infer, are probably, themselves, employees. Their stance is, of course, taken on behalf of the employer. No doubt, in the course of industrial disputes, there is a need to distinguish between those who are demanding improvements in their conditions and those who are responding on behalf of the employer. It is, I believe, a matter of course in industrial undertakings to distinguish between wage earners, or employees on the one hand and "staff", or "salaried staff" on the other. Of course, from a legal point of view, all of these people are employees. My point is simply that in some contexts the word "employee" may have a narrower meaning which excludes "managerial" or "salaried" employees. The word "employed" may possibly also have this variation in meaning. The respondent submits that the word is used in that narrower sense in the present context.
66 The proviso to par 5(a) of the award demonstrates that it was not intended to have as wide a meaning as appears at first reading. The proviso excludes employees of the Government Clothing Factory Branch of the Government Stores Department of New South Wales. Clause 6 also excludes certain persons who would otherwise have been included within the ambit of operation of par 5(a). However these exclusions are express. It is the respondent's submission that on the proper reading of the award as a whole, there are other compelling reasons for giving the expression "employed by them in the clothing industry" a narrower meaning than might otherwise appear to be appropriate.
67 The award prescribed various conditions of employment and in particular, cl 7 prescribed rates of pay for what appears to have been an exhaustive list of relevant employees. Paragraph 7(a) provides:-
The rates of pay in this Award have been broad-banded as an interim step towards the introduction of a new skills based classification structure.
68 The words The rates of pay in this Award suggest that all rates payable pursuant to the award were to be found in what followed. This implies that any person for whom there was no appropriate pay rate was not a person employed in the clothing industry for the purposes of par 5(a). This conclusion is supported by the provisions of par 7(e) which provided for increased payments in certain circumstances. Those provisions assumed that all relevant employees would have pay entitlements pursuant to pars 7(a) and (b). Sub-paragraph 7(b)(i) created "Wage Bands" 1A, 1B, 2A, 2B, 3A, 3B, 4 and 5. Sub-paragraph 7(b)(ii) identified various classifications of work in thirteen "Groups" as follows:-
· Group A - Order Tailoring for Males;
· Group B - Order Tailoring for Females;
· Group C - Readymade Clothing for Males;
· Group D - Order Dressmaking;
· Group E - Readymade Dressmaking and Readymade Tailoring for Females;
· Group F - Underclothing;
· Group G - Whitework;
· Group H - Collars, Shirts, Ties, Scarves and Pyjamas;
· Group I - Industrial Clothing;
· Group J - Headwear;
· Group K - Umbrellas;
· Group L - Fur trading; and
· Group M - Artificial Flowers and Brushed Silk Emblems.
69 Because the respondent was primarily engaged in shirt manufacture, this case has focused upon Group H. It provided that:-
The weekly wage for every description of work done in connection with the making, and/or altering, and/or repairing, and/or adorning, and or work incidental thereto of collars, ties, scarves, cuffs, shirts, shirt fronts, pyjamas for males, singlets or underpants (except knitted goods) shall be as follows:
110 Cutter, marking in and/or cutting out. 4
111 Die cutter in cutting room. 4
112 Head of a table or bench of machines, in charge of
four or more persons above machinist rate. $8.45
113 Machinist and or table-hand and or adornment worker. 2A
114 Presser and or ironer operating Hoffman type press or
hand iron more than 3.63 kgs (8 lbs) in weight
(not counter-balanced). 3A
115 Presser and or ironer - other. 2A
116 Fuser. 2A
117 Examiner examining for faults in construction. 2A
118 Transport operator, ie employee operating console. 2A
119 All others not herein classified. 1A
70 The right-hand column gives the relevant Wage Band number, with the exception of item 112, which provides for an additional cash payment. This appears to be a loading for responsibility as head of table or bench. As I understand it, the appellant does not suggest that she would have fallen into any of these categories with the possible exception of "All others not herein classified", which was placed in Wage Band 1A, the lowest-paid band. There were no positions in the Group falling within Wage Band 5, it being apparently reserved for the most highly skilled employees in the industry, specifically cutters in Groups A, B, D and L.
71 The category "All others not herein classified" was inappropriate for the appellant. It seems most unlikely that a highly skilled and experienced supervisor was to be so classified. In any event, she could only fit within that description if she could be accurately described as performing "… work done in connection with the making and/or altering, and/or repairing, and/or adorning, and/or work incidental thereto of … shirts". In one sense, she was so working, but when one considers the other categories of employee in this Group, one sees that they were all performing physical work (with varying degrees of skill) in connection with the making of shirts. To the extent that the appellant was involved in the manufacture of shirts, she was performing at a supervisory level or in developing systems for the manufacture of new products. She was not, in any relevant sense, employed to manufacture shirts by use of physical skills. For this reason, and because it seems quite unlikely that a supervisor would be placed in the lowest of all Wage Bands, I conclude that reading cl 5 with cl 7, a person performing the functions performed by the appellant was not a person employed in the clothing industry whilst the cl 7 wage structure was in operation.
72 With regard to the cases cited by Marshall J, I point out, with all respect to his Honour, that they appear to have involved employees whose duties were such that they could appropriately be included in "all others" clauses in the relevant awards.
73 From the early 1990s, although cl 7 remained in the award, it operated in conjunction with cl 7A. In order to understand cl 7A it is necessary to understand certain changes effected in the industry wage structure. As I have already demonstrated, that structure was previously based on a system of Wage Bands, with 1A at the bottom and 5 at the top. Clause 7A provided instead for four "classification skill levels" and provided criteria for inclusion in each. The appellant submits that some of these criteria reflected elements of supervision. It is true that there were references to co‑ordination, quality control and instruction, but it is quite clear that the criteria for each of these skill levels described a person employed in physical labour. The appellant's job description would not have fitted fairly into the criteria for any of the four skill levels.
74 There was no skill level 5 although the table of skill levels showed a classification bearing the number 5. The footnote made it clear that this was a "Wage Band", apparently a reference to the structure prescribed by cl 7. Thus cl 7A prescribed four skill levels and also retained Wage Band 5. It prescribed no criteria for entry to Wage Band 5. This raises questions as to its intended use. Some light is thrown upon this by reference to Schedule G to the award which prescribed "Translation Procedures", apparently for the transition from the "old" wage structure (cl 7) to the "new" (cl 7A). The Schedule appears to have been prepared for purposes beyond those of the present award because it identified seven skill levels rather than four. The criteria identified for skill levels 1 - 4 were, however, similar to, although not identical with those prescribed in cl 7A.
75 Schedule G prescribed the process for identifying the appropriate skill level for each employee. Step 5 of that process provided for a committee to perform this task. Each worker was to be allocated a minimum skill level by reference to his or her current Wage Band. A table established comparability between Wage Bands and skill levels. The committee was then to consider whether the worker's demonstrated skills justified a higher skill level. Allocation to a higher skill level was dependent upon the employee meeting the criteria prescribed for that higher level. It follows that nobody could have been assigned to a skill level higher than skill level 4 as a result of this process because no criteria were prescribed for any higher level. However the table to which I have referred showed that persons previously in Wage Band 5 were to remain there. To my mind, this indicates clearly that the only persons who were to be assigned to Wage Band 5 were those who were already in that Wage Band pursuant to cl 7. As I have noted previously, those in Wage Band 5 appear to have been the most highly skilled workers. There may have been any number of reasons for continuing the old Wage Band structure to accommodate them. They undoubtedly would have enjoyed higher status within the operation which they would have been reluctant to forego. There may have been peculiar difficulties in dealing with them, leading to a decision to do so at a later stage. Perhaps Wage Band 5 was to be phased out and not replaced by an equivalent skill level. For whatever reason, it is quite clear that the only persons to be included in Wage Band 5 pursuant to cl 7A were those so included pursuant to cl 7.
76 As with cl 7, cl 7A seems to have been designed to list exhaustively all persons subject to the award. As the appellant did not sensibly fit into the criteria for any of the skill levels, and as she could not be placed in Wage Band 5, it seems that the award was not intended to apply to her employment.
77 It would, in any event, have been a curious result if the wage restructuring exercise effected by the adoption of cl 7A were to result in an extension of the operation of the award. In the absence of express words to that effect, I would be reluctant to reach such a conclusion. However the problem does not arise because the structure prescribed by cl 7A was as inconsistent with its application to the appellant as was that prescribed by cl 7. The award must be read as a whole. The wage structures prescribed by cll 7 and 7A, were intended to be exhaustive in prescribing wage rates for persons whose employment was governed by the award. It follows that the appellant's terms of employment were not governed by the award. For those reasons, I would dismiss the appeal.
I certify that the preceding thirty-four (34) numbered paragraphs are a true copy of the Reasons for Judgment herein of the Honourable Justice Dowsett.