Factual Background
15 The evidence before the Court consisted of three affidavits of Mr Garey, a lawyer employed by the Australian Government Solicitor, acting for the Secretary. Prior to the hearing on penalties, the Respondents filed written submissions which largely referred to alleged facts unsupported by evidence. At the hearing, Counsel for the Secretary indicated that the Secretary was content for the Court to accept the contents of the submissions without requiring the Respondents to put on admissible evidence, but that the Court should deal with the contents of the submissions as a matter of weight.
16 On 23 April 2020, the First Respondent was registered as an organisation with the Therapeutic Goods Administration (TGA), a part of the Department.
17 On 24 April 2020, the Third Respondent, by email, sought information from the TGA about making an application to register hand sanitiser. By email sent on 30 April 2020, the "OTC Medicines" branch of the TGA responded. The response commenced with the following:
The TGA is unable to provide you with specific regulatory advice. If you have no previous experience with registering a therapeutic good in Australia, it is highly recommended that you seek the services of an Australian regulatory affairs consultant. The TGA does not provide a list of consultants. There are several industry organisations who may be able to recommend suitable regulatory affairs consultants.
18 On or about 11 August 2020, the First Respondent imported into Australia 500,000 disposable medical face masks. At that time, the face masks were not included in the Register. The imported face masks were medical devices under the TG Act and were medical devices of a kind covered by the Exemption in force under s 41GS of the TG Act. The face masks did not comply with the condition in s 6 of the Exemption because they were not imported by the First Respondent under a contract between the First Respondent and the Department or another agency of the Commonwealth acting on behalf of the Department.
19 As the declarations made on 6 April 2022 declare, on or about 11 August 2020:
(1) the First Respondent contravened s 41MNC of the TG Act; and
(2) The Second and Third Respondents (being directors of the First Respondent) contravened s 42YC of the TG Act by aiding, abetting, counselling or procuring the First Respondent's contravention of s 41MNC of the TG Act.
20 On 12 August 2020, a senior officer from the Customs Group of the Australian Border Force (Customs) sent an email to the Department referring to the First Respondent's consignment comprising 500,000 disposable medical masks, and requesting the Department to "[p]lease assess and advise".
21 By email dated 14 August 2020, a compliance officer from the regulatory compliance section of the TGA responded to the Customs officer, stating that the TGA had "some concerns" about the consignment and its registration history, and requested a cargo examination of the shipment.
22 On or about 15 August 2020 (some five days after the masks had arrived in Australia), the Respondents applied to have the goods registered on the Register.
23 On or about 17 August 2020, the goods were included on the Register, with the First Respondent named as sponsor. At that point, the face masks could be lawfully imported, advertised and supplied by the First Respondent.
24 On 18 August 2020, the Medical Devices Surveillance Branch (MDSB) of the TGA emailed the Respondents, seeking information around the supply of face masks. On the same day the Third Respondent responded by email stating:
1. We currently have 500,000 medical disposable masks in Australia pending inspection and release. With TGA approval [sic].
2. We are anticipating shortages as many of our customers such as cleaning companies ,building [sic] companies and the private sector are screaming out for them. 80% of our masks have been sold with deposits taken And [sic] our clients are about to cancel orders. This is very bad for a small business like ours and we can't wait to this is over and deliver our masks. We have at least 100k at stake here and we are 14 days behind schedule. We are losing customers on a daily basis. It is hurting us financially and emotionally every day.
3. The only delivery we have is at Customs and waiting for release from last week. We are constantly on the phone with our agents and they advise us that they cant [sic] do anything but wait. We will not be bringing in any more medical masks in the future as I've had the most hurting and emotional experience we have encountered.
25 On 24 August 2020, a Customs officer sent to the TGA, by email, photographs of the face masks taken as a result of the physical inspection of the First Respondent's shipment.
26 It appears that at some point prior to 25 August 2020, the face masks were released by Customs and the First Respondent proceeded to supply them.
27 On 25 August 2020, the MDSB sent an email to the Second Respondent, attaching a letter entitled "Notice requiring information/documents and samples to be provided under section 41JA and subsection 41FN(2) of the Therapeutic Goods Act 1989". The notice required the Second Respondent to provide information and a reasonable number of face masks for laboratory investigation, as part of an urgent post-market review being undertaken by the TGA. The review was not specifically targeted at the Respondents but was undertaken in relation to all face masks on the Register because the TGA had received complaints and identified concerns about face masks. The information and samples were required to be provided by 10 September 2020.
28 On 8 September 2020, the Second Respondent provided a response which the TGA did not consider was complete.
29 On 28 October 2020, a further notice was sent by the TGA to the Second Respondent requiring the provision of information and samples.
30 On 23 December 2020, an infringement notice was given by the TGA to the First Respondent, with a due date of 25 January 2021 and specifying an amount payable of $13,320 (Infringement Notice). The Infringement Notice was given pursuant to s 42YK of the TG Act on the basis that a delegate of the Secretary reasonably believed that the First Respondent had contravened s 41MNC of the TG Act by importing 500,000 single-use surgical face masks on or about 11 August 2020 in breach of a condition of the Exemption. The Infringement Notice noted that the maximum penalty that a Court could impose on a body corporate for such a breach was $11.1 million but that if the penalty amount specified in the Infringement Notice was paid within the compliance period, the First Respondent may not be prosecuted in a court for the alleged contravention described in the Infringement Notice. The Infringement Notice stated that payment of the penalty amount was not an admission of guilt or liability.
31 The Infringement Notice penalty amount was not paid.
32 By a further letter dated 23 December 2020, entitled "Advertising and Supply of Unregistered Therapeutic Goods", the TGA wrote to the First Respondent. In that letter, the TGA said:
(1) The importation of 500,000 single use surgical face masks by the First Respondent in August 2020 contravened the Condition of the Exemption.
(2) These single use surgical face masks had subsequently been included in the Register, with the First Respondent listed as the sponsor, and so could now be lawfully imported, advertised and supplied.
(3) The First Respondent was advertising and supplying other therapeutic goods on its website, and the TGA's records indicated that neither the First nor Second Respondent had registered a number of these products in the Register. Particular concern was expressed about certain alcohol-based hand sanitisers.
(4) The TGA also expressed concern about representations on the First Respondent's website in relation to sanitising services that purported to be "TGA approved". The TGA requested that this statement be immediately removed.
33 The letter went on to state:
What you need to do
You are required to provide further information regarding the practices of your company, including:
• If your company believes it should be exempt from the registration process, information on why this is believed to be the case
• Details of the supply process from the initial order and how it is received, through to delivery of the end product for administration
• Any other information that you feel may be relevant to assist us in making a decision regarding if your products should be included on the ARTG or exempt from regulation by the TGA.
You are also required to immediately cease all importation, advertising and supply of these products, together with any other unregistered or unlisted product not exempted from this requirement.
34 The TGA was satisfied that the First Respondent's website was brought into compliance with the TG Act following receipt of this letter.
35 On 6 January 2021, the TGA sent a reminder email to the Second Respondent in relation to the 25 August 2020 information request concerning the face masks.
36 On 28 January 2021, a delegate of the TGA decided to cancel the relevant face mask entry on the Register with effect from 1 March 2021.
37 On 29 January 2021, a representative from the TGA emailed the Third Respondent setting out the information the TGA was missing in relation to the face masks, including supply/distribution numbers broken down by state and the manufacturer's Australian Declaration of Conformity. The email stated that if the documentation was provided by close of business on 5 February 2021, the TGA would be able to assess the information prior to the effective cancellation date.
38 On 5 February 2021, the Third Respondent replied to the TGA email of 29 January 2021. The email stated:
1) We have only sold the above said disposable masks to Melbourne and Sydney.
2) The amounts in Sydney was [sic] only 3,000 individual masks in boxes of 50. In Melbourne we have sold 300,000 individual masks in Boxes of 50
3) Please also be advised that we have also donated approx. 110,000 individual masks to several charities that are involve [sic] with Vulnerable Girls on the streets.
4) Please see attached in my email coming soon the Declaration of conformity.
39 It appears that the relevant face mask entry was subsequently cancelled. No further details about the supply and distribution of face masks was before the Court.
40 On 22 September 2021, the Secretary commenced this proceeding against the Respondents in relation to the contraventions described in para [1] of these reasons, seeking declarations, injunctive relief and pecuniary penalties.
41 It appears that prior to February 2022, the Respondents did not engage legal representation in relation to this proceeding. Since the commencement of the proceeding, the Respondents have frequently failed to comply with provisions of the Federal Court Rules 2011 (Cth) and the programming orders of the Court, and failed to engage with the Secretary.
42 Having consented to an order to file and serve a Concise Response to the Secretary's Concise Statement by 17 December 2021, the Respondents failed to do so and sought no extension. The Respondents did not respond to correspondence from the Secretary's legal representative sent in December 2021 and January 2022 in relation to the Concise Response.
43 On 7 February 2022, the Respondents consented to orders requiring them to file a Concise Response within 2 weeks, failing which the Secretary would have leave to file an application for default judgment. On that same date, the Second and Third Respondents informed the Secretary's legal representative that a solicitor had been instructed to act on the Respondents' behalf.
44 On 8 March 2022, in response to a request from the Respondents' legal representative, the Secretary agreed to allow the Respondents until close of business on 15 March 2022 to file their Concise Response, failing which the Secretary would file its application for default judgment. No Concise Response was filed or served as ordered.
45 By interlocutory application dated 16 March 2022, the Secretary made an application for default judgment against the Respondents. On 6 April 2022, at the hearing in respect of that application, the Respondents consented to the declarations and injunctive orders set out at paras [1]-[2] above. The issue of pecuniary penalty was set down for hearing on 2 June 2022.
46 By correspondence dated 12 May 2022, the Secretary informed the Respondents of the quantum of pecuniary penalty that it would be seeking and requested that the Respondents notify the Secretary by 19 May 2022 of any reason why the Respondents might contend that the penalties sought would not be appropriate. The Respondents did not respond to that correspondence.
47 In their submissions to the Court in respect of this penalty hearing, the Respondents conveyed that their experiences had been painful and had caused great damage not only to what they described as their "new business" but also to the personal lives of the Second and Third Respondents. The Court accepts that the Second and Third Respondents were confused about their obligations under the TG Act and became overwhelmed by their situation. They feel embarrassment and shame. The Court also accepts that the contraventions arose as a result of the inexperience of the Respondents rather than a deliberate attempt to circumvent the requirements of the Exemption.