Relevant authorities
29 The question of what is required for a notification to comply with s 66(2)(d) of the Act has been the subject of a number of decisions which bear upon the resolution of the appellant's ground of appeal.
30 In DFQ17 v Minister for Immigration and Border Protection (2019) 270 FCR 492 two questions arose, only one of which is presently relevant, namely the meaning of the word "state" in s 66(2)(d)(ii) of the Act. At [18] Perram J (with whom Rares and Farrell JJ agreed) articulated the question in the following way:
… what does the word "state" mean in s 66(2)(d)(ii) and does a letter sent by a delegate of the Minister "state" the time in which an application for review of the delegate's decision may be lodged with the Administrative Appeals Tribunal ("the Tribunal") in circumstances where:
• On the second page of the letter under the heading "Review Regime" it says:
An application for merits review of this refusal decision must be given to the AAT within the prescribed timeframe. This timeframe commences on the day on which you are taken to have been notified of the decision, and ends at the end of 28 days.
• On the third page of the letter under the heading "Financial or case worker assistance" it says this:
As this letter was mailed to an Australian address from within Australia, you are taken to have received it seven working days after the date of this letter. A working day does not include weekends or public holidays in the Australian state or territory where this letter was posted.
31 In DFQ17 the letter in question notifying the appellant of the refusal decision was sent by prepaid post to an address in Australia such that by operation of s 494C(4) the appellant was taken to have received it seven working days after the date of the letter. At [46] of DFQ17 Perram J identified three steps in the appellant's argument. Only the first and second needed to be addressed. They were: (1) s 66(2)(d)(ii) requires that a notification of a refusal decision must state the time in which the application for review may be made; and (2) the factual contention that the letter in question was so obscure that it could not be said to state that time.
32 In addressing those steps Perram J observed (at [48]) that it was necessary to start with the meaning to be given to the word "state" in s 66(2) of the Act. His Honour relevantly continued at [48]-[52]:
48 … The legislative context of the word "state" in s 66 was considered by Allsop J in Zhan. In that case Allsop J was concerned with s 66(2)(d)(iv) which required the notification to "state … where the application for review can be made". The letter in Zhan relevantly said:
…
49 The question in Zhan was whether the letter sufficiently stated where the review application could be made when it did not provide any address for the Tribunal. There was evidence which suggested that it had been intended to include an information pamphlet with the letter but that this had gone astray. At [64]-[66] Allsop J said:
50 He concluded that the letter did not "state" where the review application could be lodged. As his Honour pointed out at [66] the asperity with which the time limits in the Act operate rather suggest that the kind of information to be conveyed in s 66(2) is complete information.
51 It has been said that "the evident purpose of the provisions of s 66(2) … is to ensure that the legislative scheme in relation to rights of review of decisions operates fairly" (Chan at [45] per Gray J). In a sense, that observation mirrors Allsop J's concern that s 66(2) is to be interpreted so that what is conveyed by the notification is complete information.
52 Neither decision quite answers the question which this case presents. Carefully read by a person skilled in reading Commonwealth regulations, the letter does disclose the information that the review application had to be made by Tuesday 13 March 2017. Both Zhan and Chan were cases, in contrast, where the information was not contained within the letter at all. They do establish, however, that the context in which word "state" appears in s 66(2) suggests that it requires the provision of complete information so as to allow a fair, if strict, chance of engaging the review process.
33 After referring to the dictionary definitions of the word "state" his Honour held at [57]-[58] that:
57 Regardless of which of these three definitions most comfortably fits the language of s 66(2), they all have a flavour of precision, formality or definitiveness. Those meanings are consonant, so it seems to me, with the observations made by Allsop J in Zhan as to how the scheme of the Act operates in relation to time limits. The regime creates a strict review system but requires certain critical information to be provided to an applicant. That scheme would be undermined were the information provided under s 66(2) either less than complete or less than clear.
58 I conclude that when s 66(2) uses the word "state" it means that the notification must set out the information in each of the subsections in a way which is not only complete (as Zhan holds) but clear as well. This required the letter of 3 February 2017 annexed below clearly to convey to the appellant that the period in which she could seek review ended on 13 March 2017.
34 In BMY18 v Minister for Home Affairs (2019) 271 FCR 517 a Full Court of this Court (Reeves, Perram and Charlesworth JJ) considered two appeals. It is the appeal brought by BMY18 as appellant that is relevant to the issue in this appeal. Among other things, the appellant contended that the notification he received of the delegate's decision did not "state … the time in which the application for review may be made" as was required by s 66(2)(d)(ii) of the Act. The appellant submitted that the notification was in the same terms as that in DFQ17 where the Full Court had held that to be the case. The appeal was allowed on this basis: see BMY18 at [25]-[26].
35 As is the case here, and in contrast to the position in DFQ17, in BMY18 the notification letter was sent by email. After referring to DFQ17, at [32]-[37] the Full Court relevantly said:
32 Was the notification in this case "clear"? As in DFQ17 the time when the notification was taken to have been received was located on p 3 under the heading "Financial or case worker assistance" and not under the section dealing with the right to apply for a review. As in DFQ17 the calendar date of sending or transmission was located on a different page to either the section headed "Review Rights" or the section headed "Financial or case worker assistance". In DFQ17 the critical date was the date on the letter (since it was sent by post) which was located on p 1. In this case, the critical date was the date of the email (since the notification was transmitted as an attachment to an email). The date of the email was necessarily located outside the letter which it attached and hence even further from the section headed "Review Rights". In this case, there was no difference between the date of the email and the date of the letter (which would generate it owns problems were it to occur).
33 …
34 In contrast, where a notification is sent by email, the time to apply for a review is a 28 day period commencing on the day the email is sent; that is to say, the review must be lodged before the end of the 27th day after the email was sent. …
35 Consequently, DFQ17 does not directly control this case. Be that as it may, the placing of the information as to when the notification is taken to have been received on p 3 under the incorrect heading "Financial or case worker assistance" and away from the pertinent section on p 2 headed "Review Rights" means that the letter was confusing and misleading. Consequently, it does not state clearly the matter required by s 66(2)(d)(ii).
36 There are some footnotes to this conclusion. The fact that a notification is sent by email is not in itself sufficient to distinguish a case from DFQ17. There may be cases where the notification was sent by email where the statement as to when it is taken to have been received will be sufficient. The decision of Nicholas J in Ali was one such case. In that case, the notification was sent by email but the statement that it was taken to have been received on the day it was transmitted was correctly located under the heading "Lodging an Application for Review" where it was sensibly located. But Ali does not stand for the broader proposition that simply because the notification was sent by email that DFQ17 does not apply. No doubt, sending the notification by email reduces the double counting problem, but the question still remains: is the notification clear? …
37 On the other hand, where the information as to when the notification is correctly located under a sensible heading having a connection with the exercise of review rights it is likely that the notification will be clear in the requisite sense, as Ali holds. Although what the regulation requires by way of time limits is very poorly drafted, we would not hold that an accurate statement of what the regulations require is unclear just because the regulation itself is. Nor would we hold that the obligation can only be discharged by nominating an actual date although this would certainly be a far better outcome for all concerned. But we would emphasise that clarity is not demonstrated just because the reader can put all the pieces together and arrive at the correct answer. Another way of putting this is the standard of clarity is not achieved merely because the letter is formally correct: a document may be correct without being clear, as anyone who reads the output of ultimate appellate courts will attest. …
36 In Singh v Minister for Immigration and Border Protection [2020] FCAFC 31 a Full Court of this Court (Flick, Bromwich and Thawley JJ) considered whether there had been valid notification of the delegate's decision because of an alleged failure to state the time in which the application for review may be made. Once again notification of the delegate's decision was sent by email. At [10], after referring to DFQ17 and BMY18, Thawley J (with whom Flick and Bromwich JJ agreed) said:
It is important not to depart from the words of the section and replace them with judicial words of explanation. The requirement in s 66(2)(d)(ii) is to "state … the time in which the application for review may be made". Whether or not a notification meets this requirement is a question of fact. Examining whether the notification is clear, or complete, or capable of being understood by a person exercising reasonable care in the circumstances, are unobjectionable as tools for determining whether the statutory requirement has been met, but should not be allowed to replace the statutory text - see: Baini v The Queen (2012) 246 CLR 469.
37 At [11] his Honour set out the relevant parts of the notification letter before finding (at [12]) that the passages extracted made clear the time in which an application for review may be made and (at [13]) that "[e]ven if the word 'state' in s 66(2)(d)(ii) is to be read as 'state clearly' as this Court held in DFQ17 and BMY18, the standard of clarity was met in this case".
38 At [17] Thawley J considered a submission that confusion was caused by the fact that the date the notification was received had to be determined by reference to the email which was "external" to the notification. His Honour noted that the notification letter was dated 6 September 2016 and that the email attaching it was transmitted on the same day and found that no confusion could reasonably have been caused by the fact that the notification was communicated by email on the same date.
39 The final decision in the series to which I was taken is Minister for Immigration and Border Protection v EFX17 (2021) 271 CLR 112 which concerned a notice given under s 501CA(3) of the Act. Relevantly, where the Minister makes a decision to cancel a person's visa under s 501(3A) of the Act, the Minister must, as soon as practicable after making the decision, give the person a notice under s 501CA(3) of the Act. Among other things the notice must "invite the person to make representations to the Minister, within the period and in the manner ascertained in accordance with the regulations, about revocation of the original decision". The letter in question and its method of delivery to the respondent are described at [5]-[7] of EFX17.
40 Among other things the letter stated that the representations which the respondent was invited to make "must be made in accordance with the instructions outlined below" which included a section entitled "Time-frame to make representations about revocation". In that part the letter explained that representations had to be made within the prescribed timeframe which was "within 28 days after you are taken to have received this notice". The letter also stated that "[a]s this notice was transmitted to you by email, you are taken to have received it at the end of the day it was transmitted". The letter and its enclosures were emailed to the Brisbane Correctional Centre on 3 January 2017 but were only handed to the respondent on 4 January 2017.
41 The respondent relied on a notice of contention by which he sought to uphold the decision of a Full Court of this Court on the ground that s 501CA(3) of the Act required the Minister to invite him to make representations "within the period and in the manner ascertained in accordance with the regulations" and that the letter did not do so.
42 At [41] the High Court (Kiefel CJ, Gageler, Keane, Edelman and Steward JJ) accepted the Minister's submission that s 501CA(3)(b) did not require the Minister to specify the date by which representations must be made and that the date by which they must be made may be left to the respondent to determine. However, their Honours continued relevantly stating (at [41]):
… But the words of s 501CA(3)(b) which require the Minister to invite a person to make representations "within the period and in the manner ascertained in accordance with the regulations" also require that there be sufficient information on the face of the invitation to permit the person to determine this period correctly. This conclusion is further supported by the condition upon the Minister's power to revoke the cancellation decision that representations be made within the prescribed time limit. …
43 At [42] the Court concluded that the notice of contention should be upheld saying:
For these reasons, an invitation to make representations "within the period … ascertained in accordance with the regulations" must crystallise the period either expressly or by reference to correct objective facts from which the period can be ascertained on the face of the invitation such as "28 days from the day that you are handed this document". The invitation in the letter from the delegate of the Minister did not do so. …