Incompatibility between long term and short term accommodation;
103Mr Connelly maintained that the By-laws to the strata plan regulate the management and use of all lots relevant to be subject application. He identifies specific by-laws relating to Noise (By-law 4.02(a)), Behaviour of owners and occupiers (By-laws 4.02(b) and 4.03), Children playing on common property in building (By-laws 4.02(b) and (h)), Behaviour of invitees (By-law 5) as a means for addressing any unacceptable behaviour.
104Mr Ingham comes to the opposite conclusion. He states that there are certainly conflicting interests and attitudes of permanent residents and tourists and there are a number of issues that would annoy permanent residents created by tourists or people staying for a short time in the development. In his opinion, holidaymakers often create noise to the annoyance of permanent residents and are continually carrying luggage and other goods, such as surfboards, through the lobby areas and corridors. Additionally, there is conflict between use of corridors for cleaning trolleys and breakfast and dinner trays and luggage left in corridors and lobby areas.
105Additional evidence on this issue was provided for the applicant by residents of the Riverside Apartments and for the council by persons associated with the same apartments where there is a mix of short-term and long-term accommodation. Unsurprisingly, their evidence varied significantly with the applicant's witnesses not being aware of any significant conflict between short and long term occupiers of the building whereas the council's witnesses identified a number of events that supported the council's contention of incompatibility between the different occupiers of the building.
106While the affect of any conflict may be seen as subjective and different people may be differently affected by any conflict, I am not convinced that it is a matter that can be simply addressed through the By-laws to the strata plan. There was no evidence to suggest that there was the opportunity for the quick enforcement of the By-laws in instances where there was a need to rectify an event that was disturbing a resident or occupier of building. Any need for enforcement, in my view, would be significantly reduced if there was, at a minimum, the separation of long-term and short-term occupants on different floors of the building.
107In 187 Kent Pty Limited v Council of the City of Sydney [2007] NSWLEC 88, I addressed a similar situation where short and long-term residents were to occupy the same levels of the building. The comments in the following paragraphs are equally relevant in this case, and state:
29 I accept the council's position on compatibility between residential accommodation and serviced apartments. While both are residential in nature, the fact that they are separately defined in LEP 2005 would suggest that they have different characteristics. I agree that there is likely to be a difference in behaviour, living and activity patterns between short-term and long-term occupants. A conclusion that short-term occupants are likely to have less concern about maintaining of the amenity of the building than long-term occupants is a finding that can be reasonably made, in my opinion. That is not to say that all short-term occupants are likely to have less concern about maintaining the amenity of the building than long-term occupants but only that there is likely to be a greater proportion who use the building differently through their behaviour and activities in and around the building
30 The greater frequency of short-term occupants in and out of the building is potentially disruptive for long-term occupants, particularly at times such as early in the morning or late at night. These movements may not always create excessive noise but may occur at a time when long-term occupants reasonably expect not to be disturbed. These disturbances could relate to matters such as doors closing, noise from adjoining apartments and general conversation in common areas. While there may be measures, such as door closers to minimise potential noise impact, it would be unlikely that all sources of noise could be removed.
31 In general terms, long-term occupants would generally have a greater expectation and promote a more quiet and peaceful amenity than short-term occupants, as they would regard their apartment as a home compared to a temporary place to reside for short-term occupants. Long-term occupants are also likely to be less tolerant of disturbances and likely to be more concerned with activities that may potentially cause damage to the building, as they would have a greater feeling of ownership and ultimately be responsible through the Owners Corporation for repairs. While Mr Crane states that there is no evidence to support such a finding, I am satisfied that by simply adopting a common sense approach, the council's conclusion of incompatibility between the two uses can be supported.
108In my view, the applicant's evidence did not provide any basis for me to come to a different conclusion than I reached in 187 Kent Pty Limited, in that there is a fundamental incompatibility between short term and long term accommodation, particularly when they share a common level of a building.