(1948) 78 CLR 143
Collins v Urban [2014] NSWCATAP 17
Coulton v Holcombe [1986] HCA 33(1986) 162 CLR 1
Damberg v Damberg (2001) 52 NSWLR 492
Judgment (7 paragraphs)
[1]
reasons for decision
This is an appeal by a tenant (the appellant) from an order of the Tribunal terminating her tenancy, and associated orders, on the basis of the tenant's frequent non-payment of rent.
Unbeknownst to the landlord (the respondent to this appeal) and the Tribunal below, and without the tenant suggesting otherwise when appearing before the Tribunal, the termination notice relied upon by the landlord to obtain the termination order, tendered to and accepted by the Tribunal, had not in fact been given to the tenant prior to the commencement of the landlord's application in the Tribunal.
The fact that that particular notice (the "two-box notice") had not been given to the tenant was only discovered by the landlord on the morning of the hearing of this appeal. To the landlord's credit, this fact was drawn to our attention. A termination notice which both parties accepted had been given to the tenant was tendered on the appeal (the "one-box notice").
As explained later in these reasons, the contents of the one-box notice would not have allowed the Tribunal to have made a termination order.
The tenant indisputably owes a substantial sum to the landlord by way of unpaid rent. That sum is increasing due to the tenant's continued failure to pay the rent due. The tenant did not inform the Tribunal below that she had been given the one-box rather than two-box notice. Nor did she object to the tender of the two-box notice. No ground of appeal other than that relating to the notice has any merit.
Nevertheless, and regrettably in all of the circumstances, the appeal must be upheld. To do otherwise would be to allow a Tribunal decision to stand when all parties accept, and incontrovertible evidence establishes, that a statutory precondition for the exercise of the power to terminate the tenancy did not, in fact, exist.
[2]
Background
The landlord and tenant entered into a residential tenancy agreement expiring on 21 March 2018 in relation to premises at North Sydney.
The tenant said that due to the actions of others (not including and not connected with the landlord) the income of a company of which she was sole director and shareholder had declined. She relied on payments from that company to herself (presumably by way of salary or dividends) for her living expenses including rent. As a result, she said, she became unable to pay the full rent as when it became due.
By early March 2018 the tenant was 92 days in arrears of rent, the rent having been paid up to 27 December 2017. There is no appeal from that finding.
The landlord instructed her managing agent to send a termination notice to the tenant to end the tenancy at the end of its fixed term (being 21 March 2018) and to end the tenancy on the basis of the tenant's failure to pay rent.
The agent told the landlord that a notice of termination specifying those two grounds for termination was sent to the tenant on 21 February 2018.
The agent also provided the landlord with a copy of the notice of termination the agent said had been sent to the tenant. This pro-forma notice, the two-box notice, contained a cross in the check box relating to ending the tenancy at the end of the fixed term, and a cross in the check box relating to non-payment of rent.
The two-box notice was tendered without objection to the Tribunal. The tenant gave no evidence, nor made any submission, that the two-box notice had not been given to her. She gave no evidence, and made no submission, that she had been given a different notice (being the one-box notice).
In fact, as was later discovered, the tenant had in fact been given the one-box and not two-box notice by the managing agent.
The one-box notice the tenant received from the agent on 21 February 2018 was identical to the two-box notice save that it did not have a cross in the check box relating to termination for non-payment of rent. By identical we mean that the two-box notice appears to be an exact copy of the one-box notice, but with the extra cross in the check box relating to termination for non-payment of rent.
In the circumstances mentioned, and without fault, the Tribunal below was satisfied the two-box notice complied with the requirements of ss 82, 87 and 88 of the Residential Tenancies Act 2010 (NSW) (the "RT Act") and the tenant did not suggest otherwise at the time.
The Tribunal was satisfied that the tenant had frequently failed to pay rent owing for the premises pursuant to s 89(5) of the RT Act. There is no appeal from that finding and the tenant does not suggest the finding was other than accurate.
Having satisfied itself that the two-box notice had been given to the tenant, that that notice complied with the requirements of the RT Act, and that the tenant had frequently failed to pay rent owing for the premises, the Tribunal made a termination order pursuant to s 89(5) of the RT Act. The date of termination was specified to be 5 April 2018.
The Tribunal found that the rent outstanding at the date of the hearing (29 March 2018) was $10,974.68 and ordered the tenant to pay that amount to the landlord together with an occupation fee of $119.29 per day from 6 April 2018 until vacant possession was given. The Tribunal directed the Rental Bond Board to pay the whole of the bond together with any interest accruing thereon to the landlord.
The Tribunal did not order the tenancy to be terminated upon the other ground referred to in the two-box notice, namely at the end of its fixed term pursuant to s 84 of the RT Act. It was correct in doing so. There was no dispute that the two-box notice (and the one-box notice which was identical in this respect) did not comply with s 84(2) of the RT Act in that it (they) did not specify a termination date that was not earlier than 30 days after the day on which the notice was given.
The notice was served on 21 February 2018. It specified the termination date as 21 March 2018. This termination date was earlier than 30 days after the day on which the notice was given. Accordingly, the notice did not meet the requirements of s 84(2) of the RT Act and any application by the landlord to terminate the tenancy on that ground would necessarily fail.
[3]
The Appeal
The tenant appealed the decision of the Tribunal.
She sought and obtained a stay of execution of the orders of the Tribunal pending the hearing of her appeal. That stay was conditional upon the tenant paying certain monies to the landlord. The tenant failed to meet those conditions. The question of whether the stay should be dissolved was reserved for determination at the hearing of this appeal.
The tenant appealed on a number of grounds. Save for the erroneous notice issue, none alleged an error of law or had any substance. In light of what we say below, and our conclusion that the appeal must be allowed, we need not discuss them further.
The erroneous notice issue arose as follows. In the tenant's appeal submissions lodged and served on Friday, 25 May 2018 (which were directed to have been lodged and served by 16 May 2018), one clear working day before the date for hearing of this appeal, the tenant submitted that the notice of termination she received from the agent on 21 February 2018 did not have a cross in the check box relating to termination for non-payment of rent.
Upon receipt of the tenant's submissions the landlord made enquiries of the agent. The agent replied to the landlord by email sent on the morning of the appeal. In that email the agent informed the landlord, for the first time, that the agent had made a mistake. In short, the agent said that the notice of termination actually sent to the tenant on 21 February 2018 was as the tenant asserted in her submissions, namely the one-box and not the two-box notice.
We received into evidence that email from the managing agent, and the email from the managing agent sent to the tenant on 21 February 2018 together with its attachment (being the one-box notice).
The One-Box Notice and the Residential Tenancies Act
Section 81(1) of the RT Act says:
81 Circumstances of termination of residential tenancies
Termination only as set out in Act
A residential tenancy agreement terminates only in the circumstances set out in this Act.
As is clear from the terms of that section, the only circumstances in which a residential tenancy agreement may be terminated are those provided for in the RT Act.
In circumstances such as these the RT Act says that a landlord must give a tenant a notice of termination if the landlord wishes to terminate the tenancy. Section 82(1) of the RT Act says:
82 Termination notices
(1) A termination notice must set out the following matters:
(a) the residential premises concerned,
(b) the day on which the residential tenancy agreement is terminated and by which vacant possession of the premises is to be given,
(c) if the notice is not given under section 84, 85, 96 or 97, the ground for the notice,
(d) any other matters prescribed by the regulations.
In the present case, the termination notice complied with s 82(1)(a) and (b). Section 82(1)(d) is irrelevant because there were no matters prescribed by the regulations which were required to be set out in the notice.
However, s 82(1)(c) was not complied with. The notice was given under s 87 (and not ss 84, 85, 96 or 97). Accordingly, s 82(1)(c) of the RT Act required the notice to set out the ground for the notice (in this case, non-payment of rent). It did not do so.
Section 88 of the RT Act sets out various requirements for a termination notice where the breach alleged solely arises from the failure to pay rent. The section defines such a notice as a "non-payment termination notice".
Section 89 of the RT Act, relied upon below for making the termination order, says:
89 Repayment of rent owing following issue of non-payment termination notice
(1) This section applies if a landlord gives a tenant a non-payment termination notice.
(2) The Tribunal must not make a termination order on the ground set out in the notice if the tenant pays all the rent owing or enters into, and fully complies with, a repayment plan agreed with the landlord.
(3) A termination of the residential tenancy agreement solely on the ground of non-payment of rent, and any warrant for possession issued as a result of any order for possession, cease to have effect if the tenant pays all the rent owing or enters into, and fully complies with, a repayment plan agreed with the landlord and the tenant has not vacated the residential premises.
(4) If a tenant repays all the rent owing or enters into, and fully complies with, a repayment plan agreed with the landlord, the landlord must notify:
(a) the Tribunal, if the landlord has applied to the Tribunal for a termination order on the ground of non-payment of rent and the application has not been finally dealt with, or
(b) the Sheriff, if a termination order has been made and a warrant for possession of the residential premises has been issued but has not been enforced by the Sheriff.
Maximum penalty: 20 penalty units.
(5) The Tribunal may, on application by a landlord, make a termination order despite subsection (2) or (3) if it is satisfied that the tenant has frequently failed to pay rent owing for the residential premises on or before the day set out in the residential tenancy agreement.
(6) If the Tribunal makes a termination order as referred to in subsection (5), a warrant for possession may be issued as a result of that order, even if the tenant has paid all rent owing or complied with a repayment plan.
As sub-section (1) of s 89 says, the section only applies if a non-payment termination notice had been given. As the termination notice (the one-box notice) given to the tenant in this case did not comply with s 82(1)(c), it was not a non-payment termination notice. Therefore, s 89(5) could not be used to make a termination order.
The result is that the Tribunal arrived at its decision on an indisputably incorrect fact, namely, that the tenant had received a notice of termination specifying one ground for termination as being non-payment of rent when, in fact, the notice the tenant received had not specified that ground.
In substance, and because this was an appeal from a decision made in the Consumer and Commercial Division of the Tribunal, the tenant was seeking leave to appeal on a ground other than a question of law pursuant to cl 12 of Schedule 4 of the Civil and Administrative Tribunal Act 2013 No. 2 (NSW) (the "NCAT Act").
[4]
Decision
It is arguable that the tenant is not required to seek leave to appeal as it may be the problem presented does raise a "question" of law [as specified in s 80(2)(b) of the NCAT Act], rather than an "error" of law. In the present case it is difficult to see how the Tribunal fell into any error of law when it decided the case on the uncontested evidence presented to it.
However, the tenant also seeks leave to appeal on a ground other than a question of law. As we have decided to grant that leave, the point previously mentioned need not be explored.
Clause 12(1) of Schedule 4 of the NCAT Act says:
12 Limitations on internal appeals against Division decisions
(1) An Appeal Panel may grant leave under section 80 (2) (b) of this Act for an internal appeal against a Division decision only if the Appeal Panel is satisfied the appellant may have suffered a substantial miscarriage of justice because:
(a) the decision of the Tribunal under appeal was not fair and equitable, or
(b) the decision of the Tribunal under appeal was against the weight of evidence, or
(c) significant new evidence has arisen (being evidence that was not reasonably available at the time the proceedings under appeal were being dealt with).
In Collins v Urban [2014] NSWCATAP 17 the Appeal Panel said that to enliven an Appeal Panel's discretion to grant leave to appeal on a ground other than a question of law under cl 12, an Appeal Panel was first required to be satisfied that an appellant may have suffered a substantial miscarriage of justice because one or more of sub-clauses (1)(a) - (c) applied. If so satisfied, an Appeal Panel would then consider whether it should exercise its discretion to grant the leave sought.
In this case sub-clauses (1)(b) and (c) do not apply because the one-box notice received on the appeal was not before the Tribunal (and so the decision could not have been against the weight of evidence) and was reasonably available at the time of the proceedings before the Tribunal. Thus, the tenant relies on sub-clause (1)(a).
There has not been extensive consideration of what the words "not fair or equitable" mean in sub-clause (1)(a) of cl 12. In Collins at [77] the Appeal Panel said that, without being exhaustive, that sub-clause included circumstances where there had been a denial of procedural fairness.
Doubtless the words convey a broad meaning, and it is doubtful whether any definition would be possible given the large and varied number of circumstances that may arise, and which may be considered "not fair or equitable".
In this case, in considering whether the decision below was not fair or equitable, we have been assisted by those appellate authorities that considered the questions of the raising of new matters on appeal and whether a new trial ought to be ordered (which, in substance, will be the practical result of upholding this appeal, albeit, we anticipate, based on a new termination notice) in circumstances where the decision maker below proceeded on a false or incorrect basis, even where that occurred due to a concession or admission by the appealing party.
We have not decided whether the present issue is a jurisdictional one given that that point is problematical, has not been argued by the parties, and we have not been assisted by submissions on the point. That is not a criticism of the parties, who were unrepresented and are not legally trained, but simply states the fact.
It may be that because the appropriate notice had not been given to the tenant the Tribunal lacked jurisdiction to make the orders it did. However, it may be that the Tribunal did have the jurisdiction to make the orders it did, but it was an error within jurisdiction to do so given the problem with the Notice served.
In Navazi v New South Wales Land and Housing Corporation [2015] NSWCA 308 Sackville AJA, with whom Leeming JA and Adamson J agreed, said at [55]:
"The distinction between jurisdictional error and an error within jurisdiction is notoriously difficult to identify with clarity and may be 'chimerical'."
Sackville JA then referred to s 113 of the RTA Act which empowers the Tribunal to make a termination order even though there is a defect in the relevant termination notice, if it thinks it appropriate to do so and if it is satisfied that the tenant has not suffered any disadvantage because of the defect.
At [56] Sackville JA then said:
"When these provisions are read together, the Tribunal's power to make a termination order is conditional upon a termination notice being served, but not a termination notice free from all defects."
What is a "defect" for the purposes of s 113 has not been, on our researches, extensively considered. It was not argued on this appeal. It may be that the omission to tick the relevant box on the notice was a "defect" for the purposes of s 113, but it may not.
The issue identified by Sackville JA in Navazi was to the effect that if the notice in that case contained a defect which fell within s 113 of the RT Act the error by the Tribunal was more likely to be an error within jurisdiction. If s 113 did not apply, then more likely the error was a jurisdictional one.
As we have decided that the tenant succeeds on this appeal on another point, and as the jurisdictional point, together with the question which might arise under s 113 was not argued before us, we are not inclined to decide whether or not the Tribunal lacked jurisdiction to make the orders it did.
The point on which the tenant succeeds on this appeal, in our opinion, is as follows.
The general rule is that a party is bound by the way he, she or it conducts the proceedings, and is generally disallowed from raising new matters on appeal - see generally Coulton v Holcombe [1986] HCA 33; (1986) 162 CLR 1. In this case the tenant seeks to raise an issue she did not raise below.
That general rule is intended to serve a broadly stated public interest in the due administration of justice, namely:
" .. the finality of litigation; the difficulty of inducing an appeal court to consider new facts; the undesirability of encouraging tactical decisions not to present an issue at first instance: keeping it in reserve for appeal; and the need for vigilance to avoid injustice to a party having to meet new facts and new issues of law for the first time at the appeal court."
However, the authorities recognise a degree of permissive flexibility in the application of the general principles.
One area in which this permissive flexibility exists is where a decision maker is dealing with the rights of parties on a false or incorrect basis.
In Damberg v Damberg (2001) 52 NSWLR 492; [2001] NSWCA 87 the parties agreed between themselves, and so informed the Court, that it could be assumed that German law was the same as Australian law in relation to capital gains tax. Heydon JA (as his Honour then was), with whom Spigelman CJ and Sheller JA agreed, said at [148]:
The problem of when a civil court can or must refuse to be bound by a failure of parties to prove relevant foreign law and a consensus between them that the lex fori applies is one part of a wider problem. The wider problem is the extent to which the parties, by their conduct of proceedings, can prevent the court from deciding a case in accordance with the law or the facts.
The "wider problem" referred to by Heydon JA arises on this appeal, although not quite in the way described in his Honour's last sentence. That is, in this case, it was the landlord that tendered the two-box notice and who provided evidence that that was the notice which had been given to the tenant. We accept that the landlord did so unknowingly and is personally blameless in this regard. Nevertheless, it was she rather than the tenant that provided the Tribunal with an incorrect basis for the making the termination order. The fault of the tenant, who is not legally qualified and was representing herself, was to fail to observe that the notice tendered, although identical in every other respect to the one she had in fact been given by the managing agent, had an extra cross, being that in the check box relating to non-payment of rent.
The point of distinction with the passage we have quoted from Damberg is that the parties in this case did not come to an agreement on a fact which was incorrect. Nor did the appellant expressly concede a point as is sometimes done by counsel representing a party at a hearing. Rather, the landlord led some (incorrect) evidence and the unrepresented tenant did not realise at the time that there was an extra cross on that document which did not appear on the otherwise identical document actually given to her.
At [160] Heydon JA went on to say:
In short, the courts are averse to pronouncing judgments on hypotheses which are not correct. ... On the other hand, the courts will act on admissions of or agreements about matters of fact where there is no reason to doubt their correctness. But they are reluctant to do so where there is reason to question the correctness of the facts admitted or agreed.
Heydon JA, with whom Sheller JA and McClellan J agreed, returned to this subject in Symes v The Proprietors Strata Plan No 31731 [2003] NSWCA 7. At [45] his Honour said:
It is true that there are cases where the courts are averse to pronouncing judgments on incorrect factual hypotheses, because to do so amounts to the giving of advisory opinions and to encouraging collusive litigation: see the cases discussed in Damberg v Damberg (2001) 52 NSWLR 492 at [148]-[160]. However, these perils do not exist here. It has not been demonstrated that the hypothesis that No 3 wall was common property is plainly incorrect. There is some evidence that it was incorrect; on this appeal evidence strongly pointing in the contrary direction has been filed. Courts commonly act on admissions in relation to matters of fact which might be disputed if the parties desired to do so, but which they have chosen to arrive at a compromise about.
[Our emphasis]
In the present case it is common ground, and all of the evidence supports that common ground, that the tenant was given the one-box and not two-box notice. The tenant has provided a copy of the notice she received and the email from the managing agent to which it was attached. The landlord provided the email she received from the managing agent on the day of the appeal stating, in substance, that they had sent the tenant the one-box and not two-box notice.
Even in cases where points were expressly conceded at trial, or points inconsistent with arguments put below are sought to be raised on appeal for the first time, the circumstances of the case may mean that the general prohibition against raising new matters on appeal may be relaxed.
The basal proposition appears in the following passage found in the judgment of McColl JA, with whom Campbell and Bell JJA agreed, in Mallik v McGeown [2008] NSWCA 230 at [65]:
"The Court's jurisdiction to order a new trial "depends on the demands of justice": Calin (at 39). The Court has to balance the justice of the appellant having the opportunity of relitigating her claim according to law and the fact that "it may be unjust 'to set aside a verdict for a reason which but for the default of the party moving would never have existed' ": Burchett v Kane (at 273) per Samuels JA citing Burston v Melbourne and Metropolitan Tramways Board [1948] HCA 36; (1948) 78 CLR 143 (at 167); see also Burchett v Kane (at 277 - 278) per Mahoney JA."
The passage from Burston v Melbourne and Metropolitan Tramways Board [1948] HCA 36; (1948) 78 CLR 143 cited by Samuels JA in Burchett v Kane referred to in the quote above was from the judgment of Dixon J. At p.167 in Burston Dixon J said:
But I perhaps should add that the question whether the failure of counsel to raise a contention at the trial precludes an application for a new trial is not in my opinion to be determined as an abstract proposition of law. The court's jurisdiction to order a new trial depends upon the demands of justice. Often it would be unjust to set aside a verdict for a reason which but for the default of the party moving would never have existed. What is done and omitted at the trial is an important consideration to be weighed in deter¬mining a new trial application, but in the absence of a specific enactment or rule, it affects the exercise of discretion but does not amount always to a positive bar. There is not a rigid rule of law or practice.
[Our emphasis]
Deane J, picking up Dixon J's statement quoted above, summarised the principles in Coulton v Holcombe [1986] HCA 33; (1986) 162 CLR 1 as follows (references omitted):
The traditional requirement that the power to receive further evidence on an appeal by way of rehearing be exercised "on special grounds" does not preclude the power from being properly described and treated as a "full discretionary" one: ... It must, of course, be exercised with due regard to the considerations which make it generally undesirable that the admission of further evidence be permitted at the appellate stage and to the requirement that there exist "special grounds" which must, at the least, be sufficiently cogent to outweigh the weight to be given to those considerations in the circumstances of the case. As has been seen, the members of the Court of Appeal identified and stressed the importance of those considerations. At the same time, however, their Honours were properly conscious of the impossibility of laying down a priori what will be a sufficiently special ground to justify the reception of further evidence ... or what circumstances will warrant permitting amendment of a notice of appeal to raise a new point at the appellate stage. Rigid judge-made rules should not be permitted to override the effect of a statutory conferral of general discretionary powers: ... In a case where there are countervailing considerations or special grounds favouring the exercise of such a full statutory discretion in a way which will allow the amendment of a notice of appeal to raise a new point or the receipt of further evidence, the question whether the discretion should be so exercised "is largely a matter of degree, and there is no precise formula which gives a ready answer": ... Where, notwithstanding the general undesirability of admitting further evidence on appeal because there ought to be finality in litigation, the scales are finely balanced, the guiding principle must be the search for justice in the particular circumstances of the individual case: see Burston v Melbourne and Metropolitan Tramways Board (1948) 78 CLR 143 at 167.
[Our emphasis]
In our opinion, the justice in this particular case is to set aside the decision of the Tribunal below as it was, in the circumstances described, based on an incorrect fact, notwithstanding the failure of the tenant to raise this issue below. As we have mentioned, it was the landlord (albeit unknowingly and as a result of incorrect information supplied by another) that placed the incorrect material before the Tribunal.
It would not be appropriate, in our view, to allow a Tribunal decision to stand when the parties agree, and the evidence incontrovertibly establishes, that the Tribunal decision was based on an incorrect central fact, a fact which was a precondition to the exercise of the statutory power to terminate a residential tenancy. It would not be just, in our opinion, that the tenancy be terminated in circumstances where a condition laid down by Parliament as being an essential precondition to the exercise of the power to terminate a tenancy was not met.
In those circumstances, in our opinion, the decision of the Tribunal was not fair and equitable within the meaning of that term in cl 12(1)(a) of Schedule 4 of the NCAT Act.
We are satisfied, per Collins, that the tenant has suffered a substantial injustice as a result, namely the making of an order terminating her tenancy when, had the correct facts been given by the landlord's managing agent to the landlord prior to the hearing below, that order would not have been made.
Having been satisfied of those matters, we are satisfied (for the reasons already given) that it would be appropriate to exercise our discretion to grant leave to the tenant to appeal on a ground other than a question of law because the injustice is clear (see Collins at [84]).
Having granted that leave, and admitted the evidence referred to, the appeal must succeed for the reasons given at [28] - [36] above.
[5]
Orders
We make the following orders:
1. Grant leave to the appellant to appeal on a ground other than a question of law.
2. Appeal allowed.
3. The orders of the Tribunal made on 29 March 2018 are set aside.
4. In lieu thereof, order the respondent's application be dismissed.
5. The stay order made on 24 April 2018, and any other stay order, is dissolved forthwith.
[6]
I hereby certify that this is a true and accurate record of the reasons for decision of the New South Wales Civil and Administrative Tribunal.
Principal Registrar
[7]
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
Registrar
DISCLAIMER - Every effort has been made to comply with suppression orders or statutory provisions prohibiting publication that may apply to this judgment or decision. The onus remains on any person using material in the judgment or decision to ensure that the intended use of that material does not breach any such order or provision. Further enquiries may be directed to the Registry of the Court or Tribunal in which it was generated.
Decision last updated: 09 July 2018