relevant Legislation
13 Section 107 of the Fair Trading Act 1999 (Vic) ("FTA") provides:
107 What is a consumer and trader dispute?
(1) In this Part a consumer and trader dispute is a dispute or claim arising between a purchaser or possible purchaser of goods or services and a supplier or possible supplier of goods or services in relation to a supply or possible supply of goods or services.
(2) For the purposes of subsection (1), a dispute or claim includes any dispute or claim in negligence, nuisance or trespass that relates to the supply or possible supply of goods or services but (except as provided in subsection (3)) does not include a dispute or claim related to a personal injury.
(3) For the purposes of subsection (1), a dispute or claim includes a claim related to personal injury if -
(a) the claim is for an amount not exceeding $10 000; and
(b) the claim relates to a supply or possible supply of goods or services; and
(c) the supply or possible supply of goods or services is the subject of a related consumer and trader dispute.
14 Section 108 of the FTA provides:
108 Settlement of consumer and trader disputes or small claims
(1) The Tribunal may hear and determine a consumer and trader dispute.
(2) The Tribunal may do one or more of the following in relation to a consumer and trader dispute -
(a) refer a dispute to a mediator appointed by the Tribunal;
(b) order the payment of a sum of money -
(i) found to be owing by one party to another party;
(ii) by way of damages (including exemplary damages and damages in the nature of interest);
(iii) by way of restitution;
(c) vary any term of a contract;
(d) declare that a term of a contract is, or is not, void;
(e) order the refund of any money paid under a contract or under a void contract;
(f) make an order in the nature of an order for specific performance of a contract;
(g) order rescission of a contract;
(h) order rectification of a contract;
(i) declare that a debt is, or is not, owing;
(j) order a party to do or refrain from doing something.
(3) In awarding damages in the nature of interest, the Tribunal may base the amount awarded on the interest rate fixed from time to time under section 2 of the Penalty Interest Rates Act 1983 or on any lesser rate it thinks appropriate.
15 Section 3 of the FTA defines Tribunal as:
…the Victorian Civil and Administrative Tribunal established by the Victorian Civil and Administrative Tribunal Act 1998.
16 Section 109 of the FTA specifies powers of the Tribunal additional to those in s 108:
109 Additional powers of Tribunal
(1) In addition to its powers under section 108, the Tribunal, in determining a consumer dispute or a trader-trader dispute, may make any order it considers fair including declaring void any unjust term of a contract or otherwise varying a contract to avoid injustice.
(2) In determining whether a term of a contract is unjust under subsection (1), the Tribunal may have regard to -
(a) the intelligibility of the contract generally, and of the term in particular;
(b) the extent to which the term, and its legal and practical effect, were accurately explained to the relevant party before the term was agreed to and the extent to which the relevant party understood the term and its effect;
(c) the relative bargaining power of the parties to the contract;
(d) the consequences to the parties to the contract if the term is complied with or not complied with and the relative hardship of those consequences to each party;
(e) whether or not it was reasonably practicable for the relevant party to reject, or negotiate for a change in, the term before it was agreed to;
(f) the relationship of the term to the other terms of the contract;
(g) whether the relevant party obtained independent legal or other expert advice before agreeing to the term;
(h) whether unfair pressure, undue influence or unfair tactics were used to obtain the relevant party's consent to the contract or the term;
(i) whether at the time the term was agreed to the relevant party knew, or could probably have found out by asking, that the term would cause any other relevant party hardship;
(j) the conduct of the parties to the contract after the term was agreed to;
(k) whether the term is usually found in contracts of that kind;
(l) the justification for the term;
(m) whether the term is unconscionable, harsh or oppressive;
(n) any other factor the Tribunal thinks is relevant.
(3) Despite anything to the contrary in this section, in determining whether a term of a contract is unjust, the Tribunal is not to have regard to any injustice arising from circumstances that were not reasonably foreseeable when the term was agreed to.
(4) In this section -
consumer dispute means a dispute relating to the supply or possible supply of goods or services of a kind ordinarily used for personal household or domestic purposes but does not include a dispute relating to the supply or possible supply of goods if the supply or the possible supply of the goods is for the purpose of re-supply, in trade or commerce, or for the purpose of using the goods up or transforming the goods in trade or commerce;
trader-trader dispute means a dispute between a purchaser or possible purchaser and a supplier or possible supplier in relation to the supply or possible supply of goods or services in trade or commerce which involves -
(a) a claim for payment of money in an amount not exceeding $10 000; or
(b) a claim for performance of work of a value not exceeding $10 000.
17 Section 111 of the FTA provides:
111 Exclusion of other jurisdiction
(1) Once an application has been made to the Tribunal in accordance with the Victorian Civil and Administrative Tribunal Act 1998 in respect of a consumer and trader dispute or in respect of any other matter in respect of which the Tribunal has jurisdiction under this Act, the issues in dispute are not justiciable at any time by a court unless -
(a) the proceeding in that court was commenced before the application to the Tribunal was made and that proceeding is still pending; or
(b) the application to the Tribunal is withdrawn or struck out for want of jurisdiction; or
(c) the Tribunal refers the proceeding to that court under section 77 of the Victorian Civil and Administrative Tribunal Act 1998.
(2) Subsection (1) applies to all the issues in dispute, whether as shown in the application or emerging in the course of the proceeding in the Tribunal.
18 Section 112 of the FTA provides:
112 More appropriate forum
(1) This section applies if a person -
(a) commences proceedings in a court; and
(b) the proceedings arise wholly or predominantly from a consumer and trader dispute or are other proceedings in respect of which the Tribunal has jurisdiction under this Act.
(2) The court must stay the proceedings if -
(a) the proceedings could be heard by the Tribunal under this Act; and
(b) the court is satisfied that the proceedings would be more appropriately dealt with by the Tribunal.
(3) In determining whether proceedings would be more appropriately dealt with by the Tribunal, the court must consider -
(a) whether, having regard to the likely costs and duration of the proceedings and any other matters the court considers relevant, a party is reasonably likely to gain a material advantage if the proceedings are determined by the Tribunal; and
(b) whether that advantage is outweighed by a material disadvantage that would be reasonably likely to be suffered by another party if the proceedings were determined by the Tribunal.
(4) If proceedings are stayed under this section, any party to the proceedings may apply to the Tribunal for an order with respect to the dispute or matter on which the proceedings were based.
(5) If a person applies to the Tribunal under subsection (4) the Tribunal must notify the court and on such notification the court must dismiss the proceedings.
(6) Subsection (5) does not apply if the Tribunal refers the matter to the court under section 77(3) of the Victorian Civil and Administrative Tribunal Act 1998.
19 Section 160E of the FTA provides:
160E References to courts and the Tribunal
(1) Subject to subsections (2), (3) and (4) and section 160F and 160G, in the Australian Consumer Law (Victoria), court means -
(a) the Supreme Court;
(b) the County Court;
(c) the Magistrates' Court;
(d) the Tribunal.
(2) In sections 218, 224, 246 and 247 of the Australian Consumer Law (Victoria), court does not include the Tribunal.
(3) In respect of section 232 of the Australian Consumer Law (Victoria) -
(a) the Tribunal may not issue an order under that section, except for the purposes of subsection (3);
(b) only the Supreme Court may issue an order of the kind described in subsection (5).
(4) In section 250 of the Australian Consumer Law (Victoria), court does not include the Magistrates' Court.
20 Section 160F of the FTA provides:
160F Jurisdiction of courts and the Tribunal
Subject to section 160E, the Tribunal or any court of competent jurisdiction may hear and determine a cause of action arising under any provision of the Australian Consumer Law (Victoria).
21 Section 3 of the Wrongs (Public Contracts) Act 1981 (Vic) ("Wrongs (Public Contracts) Act") provides:
3 Rights to damages for breach of contract
(1) Where the Crown or a relevant responsible body suffers loss or damage as a result of a breach of contract of employment by employees of a person who is engaged in carrying out a contract to which this Act applies with the relevant responsible body and that breach of contract has been induced or is deemed to have been induced by an organization or an officer of an organization the Crown or the relevant responsible body may recover from the organization and any officer of the organization which or who induced or is deemed to have induced the breach of contract the amount of the loss or damage suffered by the Crown or the relevant responsible body as a result of that breach of contract by action against the organization and any officers of the organization who induced or who are deemed to have induced the breach of contract.
(2) An organization and any officers of the organization against whom action may be taken pursuant to subsection (1) shall be jointly and severally liable for the loss or damage.
(3) An organization shall be deemed to have induced a breach of contract for the purposes of subsection (1) if the organization or any officer of the organization has by any act or omission induced or attempted to induce the breach of contract, or has made any threat or exhortation or exerted or attempted to exert any influence that might be likely to encourage an employee to breach a contract of employment.
22 Section 2 of the Wrongs (Public Contracts) Act defines "relevant responsible body in relation to a contract to which this Act applies" as:
…the Minister or public statutory body which is declared by the Governor in Council to be responsible for the major public works for or in relation to which the contract is made.