REASONS FOR JUDGMENT
1 The applicants are a solicitor ("Ms Shand") and her client ("Mr Porter"). On Thursday 20 August 2009 a delegate of the first respondent ("APRA") signed a notice on its behalf which required Ms Shand to produce certain books in her possession "relating to the affairs of Australian Family Assurance Ltd" and which included a detailed specification of various categories of "books". The notice called for production at APRA's offices which are situated at level 26, 400 George Street, Sydney and to do so by 4.00pm on Friday 4 September 2009. APRA sought to serve the notice on the same day it was issued - Thursday 20 August 2009 - but Ms Shand was neither available that day nor the next. In the event APRA served the notice upon her the following Monday, 24 August 2009. On 27 August 2009 a delegate of APRA issued, and there was served, a related notice to Ms Shand's client, Mr Porter.
2 Despite the dual issuance of notices, on 3 September 2009 Mr Porter and Ms Shand commenced these proceedings seeking orders only to set aside the notice issued to Ms Shand. Pending this determination, the time for compliance with the notice has apparently been extended.
3 Despite the breadth of the notice issued to Ms Shand, the ambit of the present dispute is relatively narrow and, in substance, concerns APRA's entitlement to access a hard drive presently stored within a safe in Ms Shand's office. That hard drive is a specially formatted image of the hard drive of Mr Porter's own laptop computer. How an image of Mr Porter's laptop computer's hard drive came to be in Ms Shand's safe requires a slight digression.
4 Mr Porter is a director of Australian Family Assurance Ltd ("Austfam")and has been its managing director since 1989. A number of years ago Austfam ceased to write any new business and thereafter dealt only with claims arising from policies which had already been written, a state of affairs usually described as being in run-off. The reasons for this are no longer material. Prior to going into run-off Austfam had, in 2000, entered into an arrangement with another insurer, Trans Pacific Insurance Corporation ("TPIC"), pursuant to which TPIC had agreed to indemnify Austfam for its liabilities on a certain class of policies written between the years 1995 and 1999.
5 In June of 2009, TPIC went into liquidation which left Austfam potentially with an exposure to its policy holders in the period 1995 to 1999 to the extent that TPIC lacked the funds to honour its indemnity to Austfam.
6 APRA is responsible for the supervision of insurers such as Austfam. On 3 July 2009, it successfully applied to this Court for an order placing Austfam under judicial management and a judicial manager was appointed on the same day. The effect of the orders which were made was to divest all management functions from those formerly controlling Austfam and invest those functions immediately in the judicial manager: s 62T Insurance Act 1973 (Cth) ("the Act").
7 The judicial manager acted swiftly to give effect to that mandate. During the afternoon of Friday 3 July 2009, immediately following his appointment, four of his staff attended Austfam's offices in Sydney. One of those staff requested access to Mr Porter's laptop so that an image might be taken off its contents, including the contents of its hard drive. At that point it would appear that Mr Porter summoned his solicitor, Ms Shand, who then also attended Ausfam's offices. Mr Porter's concern was that the laptop and its hard drive contained information which was not relevant to the affairs of Austfam and other information which might have been the subject of a proper claim for legal professional privilege.
8 Ms Shand and the judicial manager's representatives then sought to negotiate an arrangement which would both provide the machinery whereby access might be had to the hard drive and yet also to ensure that confidentiality and privilege were appropriately maintained. This could not be done in the time remaining on Friday afternoon.
9 Ms Shand had suggested, and the judicial manager's staff had agreed, that the hard drive would be removed from Mr Porter's computer and kept in their safe-keeping over the ensuing weekend during which time a further attempt to negotiate an appropriate access protocol would be pursued.
10 Those negotiations were not successful. It was then decided that Mr Porter's laptop's hard drive would be imaged, the imaged copy given to Ms Shand for safe keeping, the laptop returned to Mr Porter and that the issues surrounding access would be resolved at some later time if, and when, the judicial manager decided that he needed access to its contents.
11 Accordingly, on the morning of Tuesday 7 July 2009, the judicial manager's staff reinstalled the hard drive back into Mr Porter's laptop and then copied an image of that hard drive onto a 1.5 TB Seagate hard disk. The laptop was returned to Mr Porter and the Seagate drive was then handed to Ms Shand who, on the following day, provided the judicial manager with a receipt and the following undertaking:
I undertake to place this article in safekeeping to be available upon request by mutual agreement.
12 Since that time Ms Shand has kept the Seagate drive within a safe in her firm's offices where it rests even now. Two days later, on Thursday 9 July 2009, officers of APRA met with the judicial manager's staff to discuss the situation. APRA was informed that Mr Porter's laptop's hard drive had been forensically imaged and a copy kept inside Ms Shand's safe. It appears that there were some further meetings between APRA and the judicial manager but the evidence does not disclose any further discussion about the Seagate drive itself. Ms Shand says, and I accept, that there were no further negotiations with the judicial manager as to the terms upon which the Seagate drive might ultimately be accessed.
13 In the meantime, however, APRA conceived a desire to have the Seagate drive for itself. On Wednesday 5 August 2009, a notice was served upon Ms Shand requiring her to produce it to APRA later the very same day. Proceedings in this Court rapidly followed which ultimately resulted in an order setting aside that notice. Whilst those proceedings were pending, APRA issued another notice to Ms Shand who in response, with Mr Porter, commenced these proceedings on 3 September 2009 to similarly set aside that notice.
14 One of the potential difficulties afflicting the earlier notice of 5 August 2009 was that it sought production merely of the Seagate drive itself which may have contained material which was either extraneous to the affairs of Austfam or potentially privileged. The second set of notices sought to remedy that deficiency. To understand the nature of that remedy it is necessary first to grasp the power upon which APRA relied. It is to be found in s 55 of the Act which provides (relevantly):
Powers of APRA or inspector
(1) APRA or the inspector may, by notice in writing given to a person who is a prescribed person in relation to a body corporate that is a general insurer, authorised NOHC or the subsidiary of a general insurer or authorised NOHC or in relation to a body corporate that is associated with that body corporate, require that person:
(a) to produce to APRA or the inspector all or any of the books relating to the affairs of the body corporate that are in the custody or under the control of that person;
….
15 It will be seen that the provision operates by reference to "books" an expression defined in s 3 to include:
… any register or other record of information or any accounts or accounting records, however compiled, recorded or stored, and also includes any document.
16 The word "document" is defined in s 25 of the Acts Interpretation Act 1901 (Cth)to include any material from which images or writings are capable of being reproduced and the word "record" is defined to include information stored or recorded by means of a computer. It follows that each of the files located on the Seagate drive is a "book" to which s 55(1)(a) may extend.
17 The second set of notices therefore called upon Ms Shand and Mr Porter to produce not the Seagate drive itself but instead the "books" set out in the schedule to the notice. That schedule provided in part as follows:
All books relating to the affairs of Australian Family Assurance Limited ABN 78 003 044 862 (the body corporate) stored on the forensic image made on or about 7 July 2009 of a computer located at the premises at Level 3, 19-31 Pitt Street, Sydney including but not limited to the following books:
...
(emphasis added)
18 There then followed 10 paragraphs which, in various ways, sought to give form to the general request of the opening words.
19 It may be said at once that the new notices did not suffer from the vice of seeking the extraneous. However, two new difficulties have emerged which bear, in part, on the issues at hand. First, Ms Shand is not an officer of Austfam and never has been; she is concerned that she will not be able to differentiate those records on the Seagate drive which relate to the affairs of Austfam from those which do not. Secondly, the Seagate drive is recorded in a format which does not permit non-technical users, such as Ms Shand, to access it. It is those matters, which may be described as being of an administrative nature, which provide the impetus for the present application.
20 It is then useful to say something of the issues which have arisen between the parties. They may be conveniently grouped as follows:
(a) The investigation issue. APRA's power to issue a notice under s 55(1) of the Act is, at least in the present circumstances, available only if it has on foot a formal investigation into the affairs of Austfam. Such an investigation could only take place if APRA had first served upon Austfam a notice requiring it to show cause why such an investigation should not be commenced: s 52(1C) There was no dispute that such a notice dated 20 August 2009 existed. However, the evidence showed that the notice was served upon the judicial manager rather than at Austfam's registered address. Mr Porter and Ms Shand submitted that the notice had not been served as required so that there was on foot no investigation and, therefore, no power to issue the notices to Mr Porter and Ms Shand.
(b) The improper purpose issue. Mr Porter and Ms Shand submitted that an examination of the evidence showed that the real reason that the notice had been issued was to assist the judicial manager in obtaining access to Austfam's documentation. Whilst the power in s 55 is broad it was to be seen as a power to facilitate APRA's own investigations. The purpose of assisting the judicial manager was alien to that power and its existence, so it was submitted, rendered the exercise of the power invalid.
(c) The custody and control issue. The power in s 55 does not require production of books which are not in the custody or under the control of the recipient. Ms Shand accepted that she had custody and control of the Seagate drive; however, because she did not have the technical skills to access that drive she denied that she had custody or control of any of the books constituted by files which were present on it.
(d) The reasonableness issue. Mr Porter submitted that it must or should have been clear to APRA that Ms Shand knew nothing about the affairs of Austfam. It was unreasonable, in the circumstances, to issue a notice to her which required her to assess the relevance of the material about which, ex hypothesi, she was ignorant. The same point was reinforced by APRA's knowledge that she could not access the Seagate drive without specialist assistance.
(e) The burden issue. Ms Shand submitted that in exercising the power under s 55 APRA was bound to consider the burden that the service of a notice would potentially place upon her. She contended that APRA had failed to take into account that burden so that its exercise of power was vitiated.
(f) The breadth issue. Both Ms Shand and Mr Porter pointed to the breadth of some of the paragraphs of the notice which were couched in general terms such as "all books concerning …" and which were said to be impermissibly wide. Further, because Ms Shand was not an officer of Austfam, such a notice did not, with any clarity, inform her of what it was that she was obliged to do.
(g) The relevant consideration issue. Ms Shand submitted that APRA had failed to take into account the fact that the judicial manager was presently negotiating an access regime with Mr Porter and Ms Shand. That consideration was said to be a mandatory one failure to comply with which rendered the decision invalid.
21 It is convenient to deal with these issues in turn.