The Plaintiff said that following commencement of her employment in December 2006, she experienced the onset of right wrist and hand symptoms which she said she thought had started in approximately February/March 2007. She said that initially she suffered pain which she described as being in the volar and dorsal aspects of the right wrist when using the right hand and wrist at work. She said that shortly after the commencement of the right wrist symptoms, she also suffered numbness and tingling, which she specifically described as in the volar aspect of the right hand and the distal dorsal aspects of the right thumb, the index, the middle and the ring fingers, but not involving the little finger. She said that the sensory symptoms initially began shortly after the wrist pain symptoms, while she was using her right wrist and hand at work.
The Plaintiff said that by mid-2007, the symptoms had progressed and were present at work and when she was home and were occurring both day and night and disturbed her sleep. She said that over the weekend when away from the work there was some decrease of the symptoms. She said that up to mid-2007, when she would arrive at work in the morning, there would be some soreness around the right wrist, but by the time she reached the second house involved in her work duties, at approximately 10:30 to 11:00 am, the symptoms in the right wrist and hand would have become more severe, with more pain and with the development of the sensory symptoms.
The Plaintiff confirmed to the panel that she had undergone investigation with nerve conduction studies of the bilateral forearms, wrists and hands, on 2 March 2007, and the panel noted that the studies were reported as showing 'electrophysiological evidence of right carpal tunnel syndrome'.
The panel assessed the nerve conduction study report and noted that the results of the studies did not indicate compromise of the left median nerve conduction function.
The Plaintiff said that one of her local medical practitioners initially treated the right side 'carpal tunnel syndrome' with a cortisone injection, after mid-2007, which she said provided total relief of the symptoms for five to six months towards the end of 2007. She said that she continued working, however the symptoms returned and so she attended the local medical practitioner where she had a further cortisone injection into the right wrist/carpal tunnel region. She said that again the symptoms resolved.
She told the panel that she had a total of three to four injections spaced approximately six months apart. She said that in early 2010 the local medical practitioner recommended that there should be no further injections, and that she should undergo a right carpal tunnel operation.
On specific questioning by the panel concerning the left wrist and hand, the Plaintiff said that she had some pain around the left wrist and the dorsum of the left hand in 2007 when doing vacuuming and the like, but there was no left hand, thumb or finger 'numbness'. She said that after approximately seven months, the left side 'did not hurt any more'.
The Plaintiff told the panel that in July 2010 the symptoms in her right hand and right arm worsened and she ceased work. She said that at that time she was also experiencing pain spreading up her right arm to her right shoulder.
The Plaintiff said that she was referred to a plastic surgeon in possibly 2010 who recommended that she should have a right carpal tunnel operation. The Plaintiff told the panel that following the rejection of the claim by the Authorised Insurer she was referred to a public hospital and in April 2010 she underwent a right carpal tunnel operation.
The panel noted that the Plaintiff had undergone a right carpal tunnel decompression operation on 17 April 2012, through Western Health. The Plaintiff said that the numbness and pain in the right thumb and fingers has resolved subsequent to the operation, but she still has some pain around the right wrist, both with movement and at rest.
The Plaintiff told the panel that there has been no specific traumatic injury episode to the right or the left forearms, wrists or hands, during the employment period from December 2006 to when she ceased work in July 2010.