[The worker] told the Panel that she was employed to work 19 hours per week on a variable roster basis, including weekends, but she said that she routinely 'took on extra shifts', often working up to 30 hours per week.
The worker told the Panel that in about late 2011 she began to experience gradually increasing pain in both her shoulders, right worse than left. She said that she eventually consulted her general practitioner on 14 January 2012, and she told the Panel that she was investigated with Xrays and ultrasound scans, that she was prescribed analgesia and the anti-inflammatory agent Celebrex, that she was referred to physiotherapy, and that she was provided with a Certificate of Capacity for restricted duties. She told the Panel however that at that time suitable duties were not made available to her, and ... she was told by her employer to stay at home.
The worker told the Panel that she received further treatment with ultrasound-guided cortisone injections, which were administered to her right shoulder on 2 February 2012 and to her left shoulder on 9 February 2012. She described good response to both injections, and she said that for about 6-8 weeks the pain in both her shoulders improved by approximately 80%.
The worker told the Panel that on 26 March 2012 she commenced a graduated return to work in restricted duties, starting initially with 3 hours per day on 3 days per week. She told the Panel that her duties were limited to setting tables, filling water jugs and baking cakes, but she said that by this time the effect of the cortisone injections was 'starting to wear off'. She told the Panel that due to increasing pain in both her shoulders she struggled to cope with her restricted duties, and she said that on 18 April 2012 she was certified unfit for work. She told the Panel that she has not returned to any form of employment since that time.
The worker told the Panel that on 3 April 2012 she underwent a second ultrasound-guided cortisone injection to her right shoulder. She told the Panel that the injection was again beneficial, but she said that on this occasion her pain improved by only about 70% and the improvement lasted for only about six weeks.
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She told the Panel that on 24 December 2012 she also received treatment with two further cortisone injections, one to each shoulder, which were administered by the rehabilitation specialist in his rooms. She told the Panel that once again there was some benefit from this treatment, but she said that on this occasion her pain improved by only about 50%, and only for two weeks.
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The worker currently complains of constant pain of variable severity affecting the whole of both shoulders, including the posterior shoulder girdle and the right and left lateral aspects of the neck, which is most severe in the mornings and at night, and which improves a little during the day, usually between the hours of noon and 4 pm. She said that her right shoulder is worse than her left, and she described intermittent associated radiation of pain from her right shoulder into the anterior aspect of her upper limb, as far as the right index and middle fingers. She told the Panel that her right index and middle fingers feel numb, but she said that she does not drop things with either of her hands.
She told the Panel that she has no radiation of pain into her left upper limb.
The worker told the Panel that her range of movement of both shoulders is limited by pain, and she said that she cannot lie on her right side without discomfort. She told the Panel that she is woken up by pain if she rolls over onto either her right side or her left side during sleep, and she said that on average she will only sleep for about two hours at a time. She told the Panel that as a result she often requires 'nana naps' during the day.
The worker told the Panel that she also suffers from frequent frontal headaches, which she described as being 'behind the eyes'. She told the Panel that the headaches develop during the day on at least two days each week.
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The worker told the Panel that she continues to require narcotic analgesia and said that she currently takes Targin, 20mg twice a day, and Nurofen Plus, 2 tables twice a day. She said that she also takes Lyrica (a neuropathic pain modifying agent) 75mg in the morning and 150mg at night, and she told the Panel that she applies a hot water bottle to both her shoulders for additional pain relief.
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The Panel confirmed with the worker her history of a previous right shoulder problem involving a supraspinatus tear demonstrated on ultrasound in May 2009, a thoracic haematoma, which she sustained when she was assaulted in March 2011 at which time her right arm was also forcibly twisted behind her back, a fracture of the L1 vertebra in December 2008, and depressive illness, for which she was prescribed the anti-depressant Cymbalta in August 2011. The worker told the Panel that she did not require treatment, and that she did not lose time from work, as a result of her 2009 right shoulder problem, and she said that she made a full recovery. She told the Panel that she did not sustain a further injury to her right shoulder during the assault incident in March 2011.