EVIDENCE CONCERNING GVF's ENGAGEMENT OF TOXFREE
24 GVF manufactured, or formulated, pesticides for sale to the agricultural industry. It operated from premises at Grass Valley, near Northam in Western Australia. The premises consisted of a factory and a separate administration building.
25 Karl Haslberger was GVF's factory manager. At about 4 am (Western Australian time) on Tuesday, 24 March 2009, Mr Haslberger became aware that the factory was on fire. The fire brigade was called and the fire was extinguished.
26 The fire and the spraying of water by the fire brigade resulted in chemical contamination of the site. A pond on the site became filled with contaminated liquid. The soil at the site became contaminated. There was also contamination of containers and other equipment.
27 At about 7 or 8 am on the morning of the fire, Mr Haslberger was told by Ken Raine of the Western Australian Department of Environment and Conservation (DEC) that it would be a good idea to have someone on stand-by to carry out a clean up and removal of contaminated liquid. Mr Haslberger then telephoned Betty Carr, who was employed by Gulmohar as personal secretary to Mr Heyn, and gave her some names of companies that could assist to clean up the contaminated liquid, including Toxfree.
28 Toxfree provides waste management and industrial services, including providing emergency response services in relation to chemical spills. Toxfree is certified by the relevant government department in Western Australia as an emergency responder to dangerous goods incidents. Toxfree had previously been engaged by GVF to dispose of waste materials in 2007.
29 The witnesses have differing recollections of the precise sequence of relevant conversations and the content of those conversations. That is unsurprising, given the passage of time. Many of the differences are unimportant and need not be resolved. Other differences are more significant and I will deal specifically with these.
30 Errol Beere, a Business Development Manager employed by Toxfree, spoke to Mr Haslberger by telephone on the morning of 24 March 2009. Mr Haslberger said that storage tanks which contained chemicals were about to overflow and could spill into the Avon River. Mr Beere said that Toxfree could not commence providing its emergency response services until GVF raised a purchase order confirming that it accepted Toxfree's terms. Mr Haslberger asked Mr Beere to liaise with Ms Carr to arrange a purchase order.
31 Mr Beere then spoke to Ms Carr by telephone. I accept Mr Beere's version of the discussion. Mr Beere told Ms Carr that Toxfree would require a purchase order before it could start providing its emergency response services. Ms Carr asked Mr Beere for an estimate of costs. Mr Beere had already spoken to Mr Raine of the DEC, and had been told that approximately 500 tonnes of contaminated soil and approximately 300 kilolitres of liquid waste would need to be removed from the site. Mr Beere informed Ms Carr of the estimated quantities and said that it was extremely difficult to give an estimate of costs without seeing the site. Ms Carr informed Mr Beere that she required a figure solely for the purpose of preparing a purchase order. Mr Beere said that it would be not less than $160,000, exclusive of GST, for Toxfree's emergency response services and he would provide her with a table of Toxfree's rates along with his estimate.
32 Mr Beere told Ms Carr that he could not provide an estimate with respect to disposal costs until an analysis of the waste had been performed and the full extent of the chemicals involved was known. Ms Carr told Mr Beere that she understood that the estimate did not include Toxfree's disposal rates and would confirm this on the purchase order.
33 Mr Beere then sent the following email to Ms Carr at 1.38 pm on 24 March 2009:
Hello Betty,
Please find attached our rates for Emergency Response callouts.
As discussed it is very difficult to pinpoint an estimated figure at this early stage. We will need to run sampling of both the contaminated water and contaminated soil before we can quote a rate for treatment and disposal.
The Department of Environment & Conservation representative onsite has said there could be up to 300 kilolitres of contaminated water and 500 tonnes of contaminated soil - he too has stressed that this is a rough estimation only.
Based on these figures though I can also give you a rough estimation of cost.
If we were to collect this amount of waste with the vehicles, equipment & personnel currently onsite then a rough estimation of this service/hire would be $160,000. Please note this does not include the treatment and disposal costs of the wastes mentioned.
As we progress on the job we will be able to provide a more accurate estimation of costs.
If you have any queries please either (sic) myself on 0419 870 077 or Toby Edmunds (Emergency Response Coordinator onsite) on 0428 927 827.
34 Mr Beere's email attached a document addressed to Ms Carr with the heading "Emergency Response Rates - Grass Valley Formulators Fire". The document said:
35 Ms Carr faxed a purchase order to Mr Beere. Ms Carr was in Victoria. The fax marking on the purchase order shows a time of "16:17". I infer that the fax was sent at 4.17 pm Victorian time, or 2.17 pm Western Australian time. That timing seems to fit with Mr Beere's earlier email which was sent to Ms Carr at 1.38 pm Western Australian time. The purchase order reads as follows:
36 Ms Carr says that she received the information for her wording of the "Remarks" section from the Toxfree representative she spoke to (Mr Beere) and obtained approval for the wording from Mr Haslberger.
37 Mr Beere says that the purchase order did not accurately reflect the conversation he had with Ms Carr because his estimate of $160,000 was exclusive of treatment or disposal costs. Despite this, he did not then draw that matter to Ms Carr's attention. It may also be noted that the purchase order referred only to the removal of contaminated water, and not to the removal of contaminated soil or equipment.
38 Gerrard Styles was employed by Toxfree as its General Manager, Operations. On 24 March 2009, Mr Styles sent an email to Ms Carr at 3.37 pm Western Australian time:
Hi Betty
Thanks for forwarding your PO for the work to Errol and myself. Lynda has forwarded the credit application forms, so we look forward to their return.
I would like to confirm a few details for clarity, to avoid any confusion following the clean up operation.
• Toxfree will only deal direct with Grass Valley Formulators and their nominated holding companies/subsidiaries. Toxfree will not deal direct with Grass Valley Formulators Insurance company with regard to the Northam Incident. The order number is a contract between Grass Valley Formulators and Toxfree Solutions.
• Toxfree will determine the method of disposal for all arisings it collects from the Northam incident, and disposes of the material as quickly as possible to avoid hold up on its current operation.
• Toxfree has issued a quotation for estimated rates on quotation 8307-09 KW, issued to yourself today 24/03/09.
If you have any questions, please do not hesitate to contact me on the numbers below.
39 Mr Styles appears to have assumed that the contract encompassed disposal of the waste.
40 Tobias Edmunds was employed as an Emergency Response Manager by Toxfree. Mr Edmunds had received a phone call from Mr Raine of the DEC suggesting that Toxfree deploy staff and emergency response equipment to GVF's site as he was concerned that waste could leak into the Avon River. Mr Edmunds says he arrived at the site at about 10 am on 24 March 2009 and liaised with Mr Haslberger. Mr Edmunds says that the purpose of his discussion with Mr Haslberger was to explain the emergency response services that Toxfree would be providing and the schedule of rates. They did not discuss disposal of the waste. Mr Edmunds says that Toxfree began providing its emergency response services immediately after that discussion, which suggests that the work started not long after 10 am. However, Mr Edmunds also says that Toxfree deployed its emergency response unit to GVF's site upon receipt of the purchase order. Mr Edmunds seems to be mistaken as to the time the work was commenced. It appears that Toxfree had deployed its staff and equipment to the site in anticipation of the purchase order being provided, but the purchase order was not provided until 2.17 pm. The work must have commenced sometime after that.
41 On the afternoon of 24 March, Mr Haslberger was handed documents headed "Environmental Field Notice" and "Pollution Response Unit Clean Up/Recovery Scope of Work" by Mr Raine of the DEC. Mr Edmunds was present when Mr Haslberger was given those documents. Earlier, Mr Raine had walked Mr Haslberger and Mr Edmunds through the site to point out what needed to be done in terms of the clean up and containment of waste. Mr Haslberger says that Toxfree "was left to continue with the clean up", and "took over the clean up", at about 4 pm. Mr Haslberger's evidence suggests that the documents must have been handed to him shortly before that time.
42 The Environmental Field Notice stated:
43 The "Pollution Response Unit Clean Up/Recovery Scope of Work" document stated:
44 Mr Edmunds deposes that the job for GVF involved two defined stages: the emergency stage which commenced when the environmental field notice was issued and which finished once the site was cleared of all contaminated materials and the post-emergency stage, which covered the transport, storage and ultimate disposal of the contaminated material.
45 Mr Edmunds states that Toxfree's emergency response services involved containing and collecting all of the contaminated material from the premises in accordance with the Environmental Field Notice from 24 March to 1 April 2009. It appears that the work on the first day consisted principally of securing leaking tanks and pumping the contaminated liquid from the pond into tanker trucks and transporting the liquid to Toxfree's sites at Kwinana.
46 Mr Vaughan was in Queensland. He received a call on the morning of 24 March 2009 from Mr Haslberger telling him that GVF's factory was on fire. Mr Vaughan arrived at the site that evening. He observed that by about 10.30 pm, about half the water had been removed from the pond and it appeared to him that there was no longer any risk of contaminated liquid flowing into the environment.
47 Mr Vaughan attended the GVF site each day until 31 March. He says that as a result of the fire there was no power to the site and no telephone or fax lines working. He says he had no access to any emails until he returned to Queensland on 1 April 2009.
48 Mr Styles says he telephoned Ms Carr on the day after the fire, Wednesday, 25 March 2009, to inform her that the value of the purchase order had almost been reached. He says he told Ms Carr that she should inform Mr Vaughan of this so that Mr Vaughan could advise Toxfree what he wanted Toxfree to do going forward. He says that Ms Carr responded with words to the effect that GVF would require Toxfree's rates concerning the continuation of the services to determine the cost going forward. Mr Styles says Ms Carr also said that GVF would continue with the initial purchase order and she would consult Mr Vaughan. Mr Styles says that Ms Carr did not request that Toxfree cease providing the emergency response services.
49 Mr Styles states that Mr Vaughan had asked him if GVF could store the waste at Toxfree's facility until GVF had determined if the liquid waste could be salvaged. He states that because of this request, he introduced a storage fee as Toxfree could not use its facilities for other clients while GVF's wastes were stored. Mr Styles says that Toxfree stored the waste at its Kwinana and Port Headland facilities awaiting the results of analysis of the waste and further instructions from GVF. Mr Vaughan denies that he spoke to Mr Styles until 27 March 2009.
50 Mr Styles followed up his discussion with Ms Carr with an email to her, copied to Mr Vaughan, in the following terms:
Hi Betty
Further to our telephone conversation, I can confirm we are close to the original estimated PO of $ 160,000 + GST.
On your instruction we will continue to use the same PO (0557) and provide you with cost and operational updates.
We are currently freighting the liquid material to our Kwinana Operation, and will be charging storage at $0.0261 per litre, per day, until a decision is made of the fate of the material.
Additional charges to quote 8307-09KW will be made up as follows, please note this is purely an operational estimate at this stage.
• Additional PPE (Personal Protective Equipment) required for the ongoing operation EST only $ 300.00 per person (est. 8 personnel)per day
• Accomodation (sic), meals for all the team (est. 2 nights total) EST only $ 250 per person
• Lab analysis for disposal assessment - Est only $ 400.00
• Out of hours opening (including labour) for treatment plant opening, and transfer of existing products to make space. EST only $ 5480.00
• Decontamination of all plant and equipment post job, and disposal of all residues TBA
• Controlled Waste bulk liquid transfer of material transport (pocket road train configuration) to Kwinana ex. Northam EST $ 520.00 / hr
If you have any questions, please do not hesitate to contact myself on the numbers below. Please acknowledge your receipt of these charges.
51 GVF did not provide acknowledgement of the receipt of the new charges, despite the email seeking such acknowledgement.
52 It appears that Mr Styles had another conversation with Ms Carr later on 25 March 2009. He sent an email to various people within Toxfree referring to that conversation. That email reads:
Hi all
Just a brief update, spoke with Betty from Gulmohar (Grass Valley Formulators), they had received my email this morning detailing the extra charges for storage PPE etc. She had forwarded on to both directors and the Insurance Company. All parties want to proceed on the open PO (0557), and no comments have come back.
I will update you when more information becomes available.
53 Ms Carr disputes Mr Styles' assertion that she said GVF would continue with the original purchase order. She says that Mr Styles said that Toxfree was close to the original estimate of $160,000 and would require a further purchase order for the additional work that was required. Ms Carr says she did not have the authority to authorise another purchase order, but said that Mr Styles should email her the details and she would forward the information to Mr Heyn and Mr Haslberger. She also denies that she agreed that the purchase order was to be an "open" purchase order. Ms Carr says that she understood the email to her of 25 March to mean that upon receiving GVF's further instruction, Toxfree would use the same purchase order to provide any further work. She says her only role was to relay information between Toxfree and the directors of GVF. Mr Heyn was in Europe at that time, but she was in touch with him by email. Ms Carr forwarded Mr Styles' email of 25 March to Mr Heyn shortly after she received it.
54 On 27 March 2009, Mr Styles and Mr Vaughan had a telephone conversation. Mr Styles says he told Mr Vaughan of the quantities of liquid and solid waste that had been removed from the site and the amounts that remained to be removed in the coming days. Mr Vaughan said that he would discuss this with Mr Heyn and they would review the figures. Mr Styles states that Mr Vaughan did not instruct him to not proceed with the work order or to cease doing work. He says that he explained to Mr Vaughan that the waste needed to go to Port Headland as this was where the liquid waste was to be disposed if it could not be salvaged. Toxfree's Port Headland facility had the only industrial waste incinerator in Western Australia and was licensed for chemical incineration by the DEC. Mr Styles says Mr Vaughan told him that GVF would assess whether there were any other options available to it, but Mr Styles said there were no other options as there was no other licensed facility in Western Australia to store the waste.
55 Mr Styles sent Mr Vaughan a fax on 27 March. The fax states:
Further to our conversation today, I can confirm the following estimates of literage of pesticide contaminated material moved as of this evening;
• 250,000 litres (liquid, which will be transferred to Toxfree Solutions High Temperature facility in Port Hedland)
• Approx. 70 tonnes of pesticide contaminated soil which will be processed through TOxfree (sic) Solutions thermal desorption unit in Kwinana
After discussing with site there are an additional 60,000 litres to be transported from site tomorrow (liquid) and an additional 200 tonnes of contaminated soil.
Indications from site are that there is a certain amount of packaged waste in IBC's to be pumped out and disposed of, and additional contaminated material for disposal.
As discussed, I will forward a copy of this email (faxed to Northam) to the DEC at your request.
After evaluation from both treatment plants, processing of the material will be at the following rates excluding GST and associated costs on the quote issued by Errol Beere
• Disposal only - Liquid (persicide(sic)/pesticide contaminated washwater (sic)- $ 3.14 per litre (Blending to Incineration specification and Incineration)
• Disposal only - pesticide contaminated soil - $ 1.62 per kg (thermal Desorption)
Work is being carried out against your original order (0557)
56 Mr Vaughan denies that Mr Styles had said during the conversation earlier that day that the waste would have to be disposed of by high temperature incineration or that the waste was being transported to Port Headland. Mr Vaughan says that Mr Styles said that the costs to date, including disposal, were in the vicinity of $1.6 million. Mr Vaughan says he requested an urgent meeting to discuss what Toxfree had done and how it had arrived at the figure. Mr Vaughan denies that he had agreed that Toxfree could carry out further work against GVF's purchase order.
57 Mr Styles states that by 27 March 2009, the initial containment work had been completed in that Toxfree had averted the waste spilling in the Avon River and off-site, but there were still a number of issues listed in the DEC's "Pollution Response Unit Clean Up/Recovery Scope of Work" document. He states that Toxfree had a skeleton staff on-site on 28 and 29 March 2009. Toxfree's equipment was also on-site, and was charged to GVF.
58 Mr Edmunds recalls that on about 27 March 2009, Mr Vaughan asked him if Toxfree would store the following wastes at its storage facilities in Kwinana and Port Headland: 100,000 litres of liquids at Kwinana; 200,000 litres of liquids at Port Headland; and 200 tonnes of contaminated soil at Kwinana. Mr Edmunds understood that the split was based on Mr Styles' fax of 27 March 2009. Mr Edmunds states that while he was on-site, Mr Vaughan instructed Toxfree to dispose of approximately 127 tonnes of contaminated soil removed from the GVF site. Mr Vaughan denies having such a discussion with Mr Edmunds. Mr Edmunds states that the solid waste that was held at Kwinana was disposed of within several months of Toxfree completing its services (ie by mid 2014).
59 On 30 March 2009, Mr Edmunds and Mr Styles met with Mr Vaughan and Mr Haslberger. Mr Styles said that the costs to date for the services were approximately $1.5 million for the emergency response services and the disposal costs. Mr Styles says that at the time of the meeting the most pressing issue still to be addressed was the disposal of the waste. He says that Mr Vaughan said he wanted Toxfree to provide him with the sequence of events for use by GVF's insurer, QBE Insurance (Australia) Ltd (QBE). Mr Vaughan also said that Toxfree's invoices would be covered by GVF's insurance policy with QBE. Mr Vaughan discussed engaging an expert, Bruce Heath, and said that Mr Heath would analyse the waste to assess what options other than disposal of the waste might be available to GVF. Mr Styles said that was fine, but Toxfree was a waste disposal company and not a storage company and that storage rates would apply.
60 Mr Vaughan says that during that meeting Mr Styles said Toxfree would be issuing invoices which would detail how the costs were broken up. Mr Vaughan says he said he would not be able to receive the invoices because he had no email access. He said he could not understand how Toxfree could get to $1.6 million for the job. Mr Styles also said that now that the emergency was over, Toxfree would be going back to its regular rates.
61 On 31 March 2009, Mr Styles sent an email to Mr Vaughan, copied to Ms Carr, in the following terms:
Thanks for the courtesy extended to myself and Toby during our visit yesterday to discuss the progress with the clean up of the site following the fire last week. Please find a summary of the points raised, outcomes and actions going forward.
• The conditions of the Environmental Field Notice (EFN) issued by the Dept, of Environment and Conservation (DEC) will be completed by today (Tuesday) - conditions 2 & 3 are complete.
• The remainder of the contaminated soil will be removed by today to avoid any recontamination with rain filling up the containment dam. This will be verified by an Environmental Consultant (sampling today, results as soon as possible, by 3rd party laboratory), and further works (if any) will be identified.
• Copies of all non commercial documentation will be provided to DEC on Grass Valley Formulators request.
Insurances and financial liability
• Toxfree will provide a Sequence Of Events (SOE) to Grass Valley Formulators and DEC for Insurance and audit purposes
• Estimated total costs to date, attributable to Grass Valley Formulators are approximately $ 1,500,000 as of Monday 30th March. This includes labour, equipment and disposal costs.
• Samples of liquid will be made available to Grass Valley Formulators and their Insurance Company (QBE Insurance).
• The majority of the cost is the disposal of pesticide liquid residues currently approx. 100,000 L at Toxfree Solutions (Kwinana), the remainder approx. 200,000 L is at Toxfree Solutions Port Hedland Operation (OEC), where it was transferred due to capacity constraints at Toxfree (Kwinana). All liquid residues will be disposed of via High Temperature Incineration following blending.
• Contaminated Soil is currently stored at Toxfree (Kwinana) where it will be treated by thermal desorption.
• Total Invoice Value for the Emergency Response Component value for the work once complete will be in the region of $ 1,600,000
• Financial surety will be attained by submitting invoices as soon as possible, and detailing transport & labour components.
• Toxfree's terms are standard 30 days
• In terms of cash flow, Toxfree will need prompt payment due to paying its labour up front for Emergency Response Work and disposal processing.
Other
• Toxfree to provide an up to date quote of all aspects top the cleanup aspect (non ER) of the operation
• All personnel included in the above email to be cc.d in all documentation
If you have any questions, please do not hesitate to contact myself or Toby
62 Mr Vaughan says that to the best of his recollection there was no discussion at the meeting on 30 March 2009 about transportation of waste to Port Hedland or Kwinana. He says he first became aware that waste had been transported to Port Hedland when he got email access on 2 April 2009. Ms Carr forwarded the email of 31 March 2009 to Mr Heyn.
63 On 31 March 2009, Toxfree provided invoice # 2318 to GVF. The invoice contained the heading "Description". Under that heading, appeared the words:
Collection and disposal of pesticide contaminated water using Vehicles, equipment and Personnel at Grass Valley Site (Northam) as directed by the Department of Environment and Conservation on 24/03/09.
64 The invoice then set out a number of items of work for 24, 25, 26, 27, 28 and 29 March 2009. The invoice listed items of equipment or personnel, the number of hours charged for each item and the rate per hour. The rates were in accordance with Toxfree's emergency response rates provided to Ms Carr on 24 March 2009. The invoice contained totals for each item for each day.
65 Although the invoice stated that it was for collection and disposal of pesticide contaminated water, this was wrong in two respects. Firstly, the invoice was in respect of the collection and removal of both solid waste and contaminated water. Second, the invoice was for collection and removal of waste, but not for its "disposal" (in the sense of its destruction).
66 The total amount of the invoice was $275,279.40 (incl GST). This exceeded the estimate of $160,000 (plus GST) by $99,279.40. Mr Beere states that the excess was accounted for by his underestimation of the time it would take for trucks to travel to and from Toxfree's site at Kwinana. He says that additional time was required because GVF's site only allowed one truck to enter or leave the site at a time, because a detour had to be taken to access a weighbridge which added an extra 30 minutes to each round trip and because it took longer to unload the waste at Toxfree's Kwinana depot than it had estimated. There were also additional amounts for items which were first noted in Mr Styles' email of 25 March 2009.
67 Toxfree sent a second invoice (# 2340) to GVF also dated 31 March 2009. Under the heading "Description", the invoice referred to "Grass Valley Formulators Pesticide Spill. Disposal of". The invoice included items for disposal of pesticide solutions and "wash waters" at $3.14 per litre, disposal of contaminated soil at $1,620 per tonne and transport costs from Kwinana to Port Headland by road train. The total of the invoice was $1,592,910.23.
68 Mr Edmunds states that by 1 April 2009, the emergency response services had been provided and emergency response rates no longer applied as the contaminated material had been removed and the premises no longer presented a pollution or combustion risk. He says that after 1 April 2009, Toxfree continued to provide services to GVF related to the DEC requirement that GVF provide a "section 72" closeout report. This was part of the work set out in the Pollution Response document. Preparation of that report required analysis of samples of liquid and soil removed from GVF's site.
69 On 2 April 2009, Mr Edmunds provided a quotation for analysis of the material collected from the GVF site and a report. The amount quoted for analysis was $39,988 and the amount for the report was $950. Toxfree indicated that it would need a purchase order. On 9 April 2009, GVF provided a purchase order for these services.
70 On 2 April 2009, Mr Vaughan sent an email to Mr Edmunds stating:
Hi Toby, Sorry I have not been in touch since our meeting, I have had to return to Qld early yesterday to attend a family emergency. At this stage I will be remaining in Qld in the short term.
Thanks to both you and Ged on Monday for you (sic) time. As I mentioned to you both then, both Company Directors and our Insurers are seeking clarification on quite a number of issues. I am still awaiting your clarification of costs with our first and main issue being the vast difference between your original quote of $160,000 to remove the approx 300k Literage of contaminated water in question as well as 500 tonnes soil. The estimates of quantities to be removed that were given for you to quote on were surprisingly accurate (in particular the liquids) at the time. I do not believe the contaminated soil was anywhere near 500 tonnes, however we have not yet been advised final quantities. The second main issue as we discussed is the cost of disposal. I understand that you have been requested to supply a copy of analysis results by Bruce Heath of Chemical Consulting Services. I also understand to date he has not received analysis results. Can you please forward as soon as possible so that we can progress this matter forward.
71 In Mr Vaughan's email, he disputed both invoices that Toxfree had sent. By then, GVF had retained Mr Heath of Chemical Consulting Services Pty Ltd to help and advise with regard to Toxfree's fees and work.
72 On 4 April 2009, Mr Styles wrote to Mr Vaughan as follows:
Hi Geoff
Toby has forwarded me a copy of your request for clarification following our meeting last week, I hope your family emergency has been resolved.
Please find the following information for yourself and Insurance company;
• Costing, this has been provided out in the split quotes Toby has issued, as detailed as possible covering equipment, labour, tank rental and waste disposal.
• The PO issued (0557) on the 24th was a rough estimate (as detailed in the remarks section) primarily to cover Emergency Response, Equipment and labour, this PO was issued prior to determination of what disposal route the material had to be processed by.
• Liquid estimates are reasonably accurate (I think there is approx 350 k of washings/product etc.) and soils in the vicinity of 200 te(sic), final quantities will be advised.
• The majority of the bulk liquids are at our Port Hedland facility awaiting disposal via incineration. The contaminated soils and packaging remain at our Kwinana operation for thermal desorption.
• I have discussed with Bruce Heath of Chemical Consulting Services, and analysis is being provided as quickly as possible, I have advised Bruce verbally our storage tanks and transport are for waste products.
I hope this answers your queries to date, myself, Toby and Steve Gostlow (MD) are in Melbourne (Mt. Waverley) on Monday and Tuesday. If you require us to meet at your Ricketts Road office, we would be happy to do so.
Please do not hesitate to contact me if you have any questions
73 Mr Vaughan responded by email on 6 April 2009 saying:
In regards to disposal we have requested that liquid and solid waste be held for the time being until independent party (Chemical Consulting Services) can have a look at the analysis from which you determined your disposal costs. You have mentioned that you were arranging. I would have thought this was readily available as you have already determined what the disposal costs would be, based I assume upon this analysis.
74 On 7 April 2009, Mr Styles attended a meeting with Mr Heyn and Mr Vaughan to address GVF's concerns with the invoices and explain how the costs in the invoices were calculated. Mr Heyn referred to the lower pricing for the job that Toxfree was involved in 2007. Mr Styles said that this was a different job with a different set of circumstances, that a price had been set and Toxfree was not going to move on the issue and that there would not be any further negotiation on the cost of disposal.
75 On 9 April, Mr Styles sent an email saying that GVF and Mr Heath would be provided with the basis for Toxfree's costings for disposal and the chemical analysis, once received.
76 Mr Vaughan sent an email to Mr Styles on 15 April 2009. In that email Mr Vaughan said:
I have arranged to forward your invoices direct to our insurer, who will no doubt have numerous questions for you regarding your account. I am trying to organize a meeting possibly next week for both our assessor and ourselves to meet with you and work through some of these questions and discuss your accounts on a line by line basis. As soon as I hear back from our assessor, I will contact you to organize.
The matter regarding disposal costs has already been raised with you in a meeting with Peter Heyn last week. I note, we still have not seen any communication as to what basis you have arrived at your costing nor the analysis used to arrive at this figure. As we have indicated and have provided written evidence to you, there is a big difference in what we have paid you in the past (70c per Litre for incineration at Port Headland (your invoice 27956) and $3.14 per litre you now seek. The transport and disposal method is the same however the difference in the account would be in the vicinity of $886k approx. As you will appreciate, this huge difference is of extreme concern to GVF and its insurers.
In regard to your account for expenses (invoice 2318), again, there are a lot of questions being asked by GVF Directors and its insurers as to how the invoice amount has been arrived at. As we have mentioned before your estimate for removal was $160k (our purchase order based upon this) and yet we have an invoice tendered for $250k approx. How can this estimate be so far out?
77 Mr Vaughan's email went on to question what he saw as excessive amounts in invoice # 2318, such as the cost of $27,250 plus GST for hire of a trailer and 4WD.
78 On 15 April 2009, Neil Armstrong of Toxfree responded by email, saying that Mr Styles was on annual leave, but that Mr Armstrong would look into Mr Vaughan's queries and respond as soon as possible. Mr Armstrong also said that he would forward the analytical results once received. The results had in fact been received by Toxfree on 9 April 2009. The results were not provided to GVF until 24 April 2009.
79 There is in evidence an email sent by Mr Armstrong to Mr Styles and others within Toxfree on 23 April 2009 saying:
Please review attachment response to last weeks email and provide comment.
Note: I have not provided analysis results to the client as yet but shall send onwards tonight - results showed much lower contamination levels than expected.
Disposal rate suggested is based on revised contaminant levels and current incineration rates charged to Nufarm and others. Market rate unknown Geocyle tentative $1.80/1 and WRR? (No quote as yet)
Meeting scheduled 2pm tomorrow please confirm attendance.
80 The attachment provided a detailed response to Mr Vaughan's email of 15 April. It is not entirely clear, but the attachment may have been sent to Mr Vaughan at some later stage.
81 On 24 April, Mr Vaughan attended a meeting with Mr Armstrong, Mr Edmunds, Mr Beere and Steve Gostlow of Toxfree. Mr Vaughan's note of the meeting is as follows:
…
…
82 On 30 April 2009, Toxfree provided GVF with an invoice # 00002451 in the amount of $738,433.58 including GST. That consisted of $39,988 for the analysis of samples, $77,500 for the transport of waste to Port Headland, with almost all of the remainder consisting of storage costs for the solid and liquid waste material.
83 On 15 May, Mr Vaughan sent an email to Toxfree in the following terms:
I have just earlier this week received your invoice 2451 dated 30 April 2009 and must say GVF are very disappointed in the way Tox free is handling this storage/disposal of waste water. In particular we must question your invoice detailing $300k approx for storage of waste.
A point of contention from day one way has been getting an analysis of the waste water to determine what it consists of and sourcing the best/ cheapest method of disposal. Our reasoning, the less contaminated, the cheaper the disposal costs.
It was not until after our meeting.(sic) 24 April that we finally got a copy of the analysis report dated 9th April 2009 and that Toxfree kindly offered a reduction in the disposal costs by 32%. (Little did we realize at the time that the reduction in costs offered by Tox free had been quickly overtaken in storage costs).
84 On 22 May 2009, Toxfree issued an amended invoice # 2340A, which lowered the rate for disposal of liquid waste to $2.12 per litre, so that the total was $1,185,287.63.
85 On 28 May 2009, Toxfree issued invoice # 2495 to GVF for storage costs (described as "Tank and DG pad rental") from 4 May 2009 to 1 June 2009 in an amount of $363,800.28 including GST.
86 In June 2009, Mr Vaughan set an email to Mr Armstrong of Toxfree saying:
As a result of the above, as soon as our insurer's decision is known, Grass Valley management have some serious decisions which need to be taken, especially if there is a shortfall in what insurance are prepared to pay towards Toxfree claimed costs. Obviously, the ongoing viability of Grass Valley must also be taken into account if we are unable to replace equipment loss. We must also comply with current company law legislation.
87 On 11 June 2009, Mr Vaughan wrote to Mr Armstrong and Mr Styles saying:
Ged mentioned in an earlier meeting that storage costs had been applied in an effort to get us to decide on course of action a lot sooner. Whilst I can appreciate it is in everyone's interest to get this matter finalized, you must understand that, from the very 1st days of cleanup, we have advised you that your costs will be a matter for our insurance company and our assessor could not enter into the discussions until fire investigation had been completed. I do not believe unrealistic invoicing (Storage in particular) is in anyones best interest in having this matter resolved quickly. The delay being encountered is outside GVF control whilst insurance claim progresses.
88 On 29 May 2009, GVF received a report from Bruce Heath. Mr Heath advised, inter alia, that the storage charges were unreasonable, that GVF had good cause to refuse to pay more than $0.70 per litre for disposal and that GVF should consider alternative methods of disposal.
89 On 15 July 2009, Toxfree issued a further invoice # PSHE00058 to GVF for storage of liquid waste in an amount of $352,064.79 for the period from 1 June 2009 to 30 June 2009.
90 On 15 January 2010, Toxfree commenced proceedings against GVF in the Supreme Court of Western Australia. The Statement of Claim alleged that GVF was indebted to Toxfree in the amount of $2,914,865.68. On 5 February 2010, GVF filed a Defence, Set-Off and Counterclaim. The counterclaim was based on the allegation that Toxfree had further contaminated the liquid waste with heavy metals, causing GVF unspecified loss and damage. It may be noted that in this proceeding, the plaintiffs do not dispute that the liquid waste was contaminated as a result of the presence of heavy metals in some of the tankers used by Toxfree. The tankers had not been cleaned before they were sent to the GVF job.
91 On 28 July 2010, Toxfree's lawyers wrote to GVF's lawyers, asking that GVF collect the waste stored at Toxfree's facilities. It was not collected.
92 In the end, GVF provided no authorisation for Toxfree to proceed with the disposal of the liquid waste collected from the site and stored at Toxfree's Port Headland facility. Neither did GVF provide any instructions for the return of the waste or its transfer elsewhere.
93 In late 2014, Toxfree transported the liquid waste from its Port Headland facility to Laverton in Victoria to allow it to make other use of its storage capacity. Approximately 363,000 litres of liquid was stored at Laverton. Between January and March 2015, the liquid waste was disposed of by high temperature incineration by Toxfree's competitor, Geocycle. Mr Edmunds states that the costs incurred by Toxfree associated with the disposal of the liquid waste, not including any profit margin, were approximately $750,000. This consisted of $250,000 for transportation costs of the liquid waste from Port Headland to Laverton and $500,000 to incinerate the liquid waste.