After Mr Phimphisane and Mr Pavicevic left the Kingston Hotel they drove to 'Campbell's Cash and Carry' and arrived at about 11.35am. They approached the entrance of the building and as they did so they were told by an employee that they could not go in. Mr Phimphisane and Mr Pavicevic walked away from the building.
At about 11.45am on 19 July 2008 Mr Pavicevic and Mr Phimphisane returned and entered 'Campbell's Cash and Carry' through the staff entrance. At that time the store was closed. The public entrance and exit had been locked, but the staff entrance adjacent to the public entrance had not been locked.
At the time they entered the premises Mr Pavicevic had his face covered with a black bandana, with a white pattern on it. He was wearing dark sunglasses and a black beanie, a black long sleeve hooded top, dark coloured long pants, black Dunlop Volley shoes and was wearing gloves similar to weight lifting gloves. He was carrying a long serrated kitchen knife with two tips. Mr Phimphisane also had his face covered with a black bandana. He was wearing dark sunglasses, a black beanie, a black long sleeve top, long dark pants and black Dunlop Volley shoes. Mr Phimphisane was carrying a large wide blade chef's knife.
When Mr Pavicevic and Mr Phimphisane entered the premises Mr Day was near the front of the premises.
At this time there were three other staff members still in the building, the manager Mr Peter Ashton (aged 47), Ms Ashley Shaw (aged 18), Mr Mark Moroney (aged 16).
Mr Pavicevic, Mr Phimphisane and Mr Day went to the office where Mr Moroney and Ms Shaw were located. Mr Pavicevic and Mr Phimphisane tied the hands of Mr Moroney and Ms Shaw behind their backs using long thick black cable ties.
Mr Pavicevic and Mr Day left the office and Mr Day called out to Mr Ashton. Mr Phimphisane remained in the office with the other staff members.
Mr Ashton came from the rear of the store and as he did so Mr Pavicevic said to Mr Ashton "Do as you're fucking told and no one will get hurt. Get over here."
Mr Pavicevic and Mr Day walked Mr Ashton to the office where the other staff members were being held. Mr Pavicevic tied the hands of Mr Day and Mr Ashton behind their backs with long black cable ties. Mr Day's hands were tied in order to hide from the other staff members his involvement in the aggravated robbery.
During this time Mr Pavicevic and Mr Phimphisane demanded everybody's phone, wallets and keys. Mr Day at this time stated he did not have a mobile phone.
Mr Phimphisane removed the keys, wallets and phones from the other staff members and he asked Mr Moroney and Ms [sic] Ashton for their PIN and account limits for their bank accounts while pointing the knife at them. Both provided these details in fear of being stabbed.
After receiving the phone, wallets and keys of the staff members, Mr Phimphisane said words to the effect of "Don't go to the cops. We have your addresses and will hurt your families".
Mr Pavicevic and Mr Day left the office and after they had done so Mr Pavicevic untied Mr Day's hands. They both went to the rear of the warehouse to a dock referred to by staff as 'dispatch'. At this time Mr Phimphisane remained with the other staff members.
Mr Day unlocked and opened the large roller door to the dispatch area, and went outside the warehouse and opened a gate in the driveway. The gate was approximately 20 metres from the roller door. Mr Day drove the white Ford Econovan registration (NSW) UBU 586 to the 'dispatch' area of the premises.
Mr Day returned to the warehouse and drove the forklift to an area which is known as the 'smoke cage'. The 'smoke cage' is a metal securable cage that contains a large quantity of cigarettes. Mr Day and Mr Pavicevic using the forklift removed pallets of large cartons of cigarettes and took them to the 'dispatch' area where they were loaded into the white Ford Econovan. In total 77 large cartons of cigarettes were taken from the 'smoke cage' and loaded into the white Ford Econovan.
Mr Pavicevic obtained a key to a cabinet which contained bottles of alcohol from Mr Day. Mr Pavicevic opened the cabinet and removed a number of 'Johnny Walker - green label' bottles of scotch.
Mr Pavicevic and Mr Day returned to the office where Mr Phimphisane was holding the other employees. Mr Day's hands were again tied behind his back.
A short time later Mr Pavicevic and Mr Phimphisane took Mr Ashton, Ms Shaw and Mr Moroney along with Mr Day to the 'smoke cage'. Mr Ashton, Ms Shaw and Mr Moroney were told to crouch in the corner of the cage. Mr Day also went into the 'cage'.
The 'cage' was locked and at that point either Mr Pavicevic or Mr Phimphisane stated "Don't call the cops or no one. We'll send someone in two hours. Think of your families. We know where you live. We aren't the only two in our circle".
Mr Pavicevic and Mr Phimphisane left the area leaving Mr Day and the other staff members locked in the 'cage'. (Unlawful confinement - CC 2008/8220, 8221 and 8222, CC2008/8216, 8217 and 8218)
After some time, Ms Shaw managed to get free from the cable tie securing her hands and the others were able to release their cable ties.
After about two hours Mr Ashton managed to repair a telephone in the cage that had been smashed prior to them being locked in the cage, and contacted '000'. A short time later the police and the ACT Fire brigade attended and everyone was released.
After Mr Phimphisane and Mr Pavicevic left 'Campbell's Cash and Carry' the Ford Econovan was driven to 'Kennards Storage' which is located in Campbelltown NSW. Mr Pavicevic hired a unit (number 338) and he and Mr Phimphisane unloaded the cartons of cigarettes which they had stolen from 'Campbell's Cash and Carry'. A search warrant of 'Kennards Storage' executed by police on 25 July 2008 located 48 large cartons of cigarettes which were later identified as having been stolen from 'Campbell's Cash and Carry' on 19 July 2008.
Mr Pavicevic and Mr Phimphisane drove from 'Kennards Storage' to the Sunnybrook Hotel which is located in Cabramatta NSW, where they booked a room initially for 2 nights.
At about 8.46pm on 19 July 2008 a telephone call was made to '000' from a payphone in Moorebank NSW. The caller advised the operator that he had just done an armed robbery at 'Campbell's Cash and Carry in Canberra' and that people were locked up in the 'cigarette container'. This information was passed to the Australian Federal police however by that time the staff members locked in the 'cage' at 'Campbell's Cash and Carry' had been released.
During a search warrant of the Sunnybrook Motel executed on the 23 July 2008 police located a number of items including a blue metal cash box containing a number of empty 'clip seal' bags. The metal cash box was later identified as having been stolen from 'Campbell's Cash and Carry' during the aggravated robbery. The white Ford Econovan registration UBU 586 was also located in the car park at the motel.