CONSIDERATION
37 There is no dispute that according procedural fairness in the making of administrative decisions denotes a common law duty to act fairly. As noted in Fletcher v Federal Commissioner of Taxation (1988) 84 ALR 295 at 308, citing Mason J in Kioa v West (1985) 159 CLR 550 at 585, the duty conveys 'the notion of a flexible obligation to adopt fair procedures which are appropriate and adapted to the circumstances of the particular case' and applies to proceedings in the Tribunal, in which the duty of the Tribunal can be likened to that of a court.
38 A denial of procedural fairness is an error of law for the purposes of an appeal from a decision of the Tribunal and the ground of such a denial raises a question of law. That is so whether or not the denial of procedural fairness results from a course of action chosen by the Tribunal in conducting a case before it and whether or not a denial is unintended and results from an error of fact made by the Tribunal (Clements v Independent Indigenous Advisory Committee (2003) 131 FCR 28 at [8] per Gray ACJ and North J).
39 Mr Ovens points to Sullivan v Department of Transport (1978) 1 ALD 383 where the Full Court, in considering s 39 of the AAT Act, observed that the failure on the part of the Tribunal to adjourn the matter to enable a witness to be called or to alert the appellant of his right to apply for an adjournment constituted a denial of a reasonable opportunity to present the case. Justice Deane found that this is not only a statutory requirement under s 39 but also a statutory recognition of an obligation which the law would, in any event, imply. His Honour pointed out at 403 that ordinarily, in the absence of a request for assistance or guidance by a party who is appearing in person, a tribunal should not unduly interfere in the way in which a party conducts his or her case. However, his Honour drew a distinction between a refusal to grant an adjournment and circumstances where no application for an adjournment was made. His Honour noted that it is highly probable that the Tribunal in Sullivan would have acceded to such an application but said that the absence of an application for adjournment does not necessarily conclude the issue adversely to an appellant. It may, conceivably, constitute a failure to allow a party the opportunity of properly presenting the case, even though the party in question has not expressly sought an adjournment. The obligation on the part of the Tribunal is to ensure that a party is given a reasonable opportunity, although the Tribunal is not obliged to ensure that a party takes the best advantage of an opportunity to which he or she is entitled.
40 The gravamen of Mr Ovens' submissions is that he accepted that the Draft Protocol did not apply to him and sought the application of the FAA Protocol. If the Tribunal was bound by the time of its decision to apply the Published Protocol, which Mr Ovens does not dispute, it should, he submits, have taken account of the fact that it was not tendered until the very end of the hearing and after his evidence was closed. Mr Ovens submits that if the Tribunal formed the view that he had not established on the evidence addressed to a different protocol that he came within the criteria of the Published Protocol, he should have been given the opportunity to address the Published Protocol and adduce further evidence, if he considered it necessary.
41 Prior to the re-examination of Dr Fitzgerald, the hearing before the Tribunal proceeded on the bases that Mr Ovens' application was to apply the FAA Protocol and that there was no protocol issued by the Authority that was or could be applicable to Mr Ovens as an insulin-dependent pilot. In his written submissions Mr Ovens asserts, and the Authority does not dispute, that he did not object to the tender of the Published Protocol because it constituted an acknowledgement by the Authority that there were circumstances in which a diabetic with an insulin pump could fly without a safety pilot.
42 Mr Ovens contends that there was sufficient evidence before the Tribunal to allow it to find that he had satisfied the criteria to be admitted into the Cohort, the group of insulin-dependent pilots who satisfied the criteria and were then to be subject to in-flight testing. He has now provided a schedule of references to the evidence for each criterion. It is not, however, for this Court to determine whether or not the criteria were met, as Mr Ovens recognises. Rather, the purpose of the schedule of references is, he says, to demonstrate what he could have established before the Tribunal, given the opportunity. Mr Ovens' schedule of references is sufficient to satisfy me that it cannot be said that, had he been given the opportunity to put further submissions or evidence to the Tribunal, it would have had no bearing on the outcome (Dagli v Minister for Immigration (2003) 133 FCR 541 at [91], citing Tuncok v Minister for Immigration and Multicultural and Indigenous Affairs [2003] FCA 1069 at [34] per Hely J).
43 The Authority submits that the prime issue before the Tribunal was whether, pursuant to reg 67.195 of the Regulations, the medical certificate that the Authority had issued to Mr Ovens should be subject to any conditions and, if so, what conditions. The Authority submits that the existence of the Published Protocol and its formal publication by the Authority was a matter duly open to be taken into account by the Tribunal in determining whether conditions different from those that the Authority had imposed on Mr Ovens' medical certificate could apply. That is not disputed by Mr Ovens. He simply asserts that procedural fairness required that he be given the opportunity to call evidence and make submissions to the Tribunal as to that Published Protocol.
44 The Authority says that Mr Ovens recognised that his medical certificate must be subject to a relevant condition and that this may in turn be affected by various protocols developed by aviation authorities or by the Tribunal. That is so. However, it is not, in my view, the appropriate basis on which to dismiss the consequences of the application of a newly published protocol in the circumstances of this case. The Published Protocol raised different criteria to the FAA Protocol and the Draft Protocol. Different submissions on the evidence needed to be directed to those criteria and, perhaps, additional evidence called. Mr Ovens did not have the opportunity to seek to adduce such further evidence in this application or to make such submissions. Mr Ovens now points to evidence that he says would have satisfied the criteria of the Published Protocol. Whether or not the evidence relating to the criteria in the Published Protocol was already before the Tribunal is not to the point. Mr Ovens was not given the opportunity to direct the Tribunal's attention to that evidence in the context of the criteria.
45 In his application to the Tribunal, Mr Ovens sought an order permitting him to fly without a safety pilot. The Authority submits that, once the Tribunal applied the Published Protocol, the Tribunal could not have made an order to that effect because the Published Protocol contains a requirement that a safety pilot be used in undertaking the necessary flights for the purpose of assessment for the Cohort. However, this requirement is only for the purpose of assessing the safety of a pilot under the Published Protocol. Mr Ovens was not given the opportunity to make submissions to the Tribunal as to whether or not he would be prepared to fly with a safety pilot for the purpose of this assessment.
46 The Tribunal put Mr Ovens on notice that it considered that Drake required the Published Protocol to be applied. Mr Ovens did not seek an adjournment of the Tribunal hearing, a factor on which the Authority relies in its submissions. It is possible that, had an adjournment been sought, it would have been granted. However, bearing in mind the way in which the evidence was adduced by the Authority, it is understandable that Mr Ovens did not appreciate the effect of the tender of the Published Protocol. It is fair to say that neither the Authority nor the Tribunal made explicit the effect of the acceptance of the Published Protocol into evidence. Although counsel for Mr Ovens said 'I've got that' in relation to the Published Protocol, he did not address the Published Protocol. In the circumstances, the Tribunal was not relieved of its obligations (Sullivan). The Tribunal did not explain its view that Mr Ovens had not adduced or directed his evidence to the criteria in the Published Protocol. This does not represent an obligation on the Tribunal to signal to Mr Ovens its contemplated decision. It is an evidentiary matter. It is apparent from Mr Ovens' submissions to the Tribunal that he did not direct his case to the Published Protocol. The Published Protocol was a document the existence of which was apparently unknown (even) to counsel for the Authority (cf Donnelly v Repatriation Commission (1987) 73 ALR 350 at 358 per Burchett J). It was unknown to Mr Ovens. The possible significance of that document to the Tribunal decision was not evident to Mr Ovens. Mr Ovens did not have the opportunity within the time frame of the hearing fully to appreciate or to consider the criteria in the Published Protocol and the way in which the evidence could be directed to those criteria.
47 I accept that, with the exception of the change involving the insulin pump, the Published Protocol contains the same relevant criteria as the Draft Protocol. However, while the Authority repeatedly emphasises in its submissions that there is only a small change between the Draft Protocol and the Published Protocol, that change is crucial. It is the difference between a protocol that could apply to Mr Ovens and one that could not. That, in turn, affected his evidence and submissions.
48 Mr Ovens' evidence was not directed to the Draft Protocol, as the Tribunal itself indicated. It is the case, as pointed out by the Authority, that Mr Ovens recognised the existence of the Draft Protocol, cross-examined witnesses and made submissions on aspects of that protocol. However, that was in the context of Mr Ovens' application to apply the FAA Protocol in Australia. It was by way of comparison with the FAA Protocol and not to address his satisfaction of the criteria in the Draft Protocol. The fact that Mr Ovens was aware of the Draft Protocol and that it formed part of his evidence and submissions, in a context where it could not be applied to him but was used by analogy with the FAA Protocol, does not in any way derogate from his submission that he ought to have been afforded the opportunity to call evidence and make submissions on the Published Protocol, which the Tribunal determined should apply. At the very least, Mr Ovens should have had the opportunity to reconsider the evidence in order to make submissions that the evidence already available to the Tribunal satisfied the criteria of the Published Protocol.
49 I accept that the task of the Tribunal was to determine the correct or preferable administrative decision upon the evidence before it in relation to Mr Ovens' medical certificate. I accept that the Regulations provide for the issue of a medical certificate subject to conditions, if such conditions are necessary in the interests of the safety of air navigation having regard to the medical condition of an applicant. The Authority points out that the Tribunal rejected the applicability of the FAA Protocol. Had the Draft Protocol been the only other alternative, Mr Ovens would not have succeeded before the Tribunal because he was not eligible for its application. However, he was eligible for consideration for the application of the Published Protocol. It did not automatically preclude a diabetic who used an insulin pump. From the Tribunal's reasons it is apparent that the Tribunal considered it possible, if not likely, that Mr Ovens could apply to join the Cohort.
50 As I read the Tribunal's reasons and its comment on the possible prematurity of the application, it gave a clear indication to the parties as to the appropriate course after its rejection of Mr Ovens' approach. It may be for that reason that the Tribunal did not feel the need to offer Mr Ovens the opportunity to reopen his case or to make further submissions on the Published Protocol. It was not, and did not need to be, explained to the Court why the course suggested by the Tribunal was not adopted by the parties. However, in my view, the fact that it was not adopted is most unfortunate. It has apparently necessitated this application. It is even more puzzling as, during the hearing, Mr Ovens indicated that he was willing to join the Cohort to participate in the trialling of the criteria contained in the Published Protocol, which provides for a safety pilot for the requisite number and length of flights.
51 Nevertheless, in conducting its review the Tribunal was bound by the principles of natural justice (Fletcher). Mr Ovens should have been afforded an opportunity to deal with matters adverse to his interests that the Tribunal proposed to take into account in conducting its review (Kioa). Mr Ovens does not dispute that the Tribunal was obliged to consider the Published Protocol (Drake). Once the Tribunal received the Published Protocol into evidence, applied it by reason of Drake and rejected the utilisation of the FAA Protocol to which Mr Ovens' application was directed, the Tribunal was obliged to bring to his attention the "critical issue or factor", namely his compliance with the criteria of the Published Protocol (Kioa at 587, Pilbara Aboriginal Land Council Aboriginal Corporation Inc v Minister for Aboriginal and Torres Strait Islander Affairs (2000) 103 FCR 539 at [70]). As the Full Court said in Australian Capital Territory Revenue v Alphaone Pty Ltd (1994) 49 FCR 576 at 590-591 (affirmed in SZBEL v Minister for Immigration and Multicultural and Indigenous Affairs (2006) 228 CLR 152 at [32] per Gleeson CJ, Kirby, Hayne, Callinan and Heydon JJ), a party liable to be directly affected by the decision of the Tribunal is to be given the opportunity of being heard, which 'would ordinarily require the party affected to be given the opportunity of ascertaining the relevant issues and to be informed of the nature and content of adverse material' (original emphasis); that is, the issues arising in relation to the decision under review (at [33]).
52 Mr Ovens was made aware of the Published Protocol and the fact that the Tribunal considered the Published Protocol to be relevant to its decision. However, he was not made aware of the fact that the Tribunal proposed to apply the criteria to him, or that he needed to adduce evidence directed to those criteria, or to draw the Tribunal's attention to the existing evidence as relevant to those criteria.