Special disadvantage as a requirement in an unconscionability case under s 20 of the ACL
20 A second way that Mr Olson seeks to avoid the definition of "services" in s 2(1) is by relying upon his alternative unconscionability claim under s 20, to which the definition of "services" does not expressly apply. There is room to doubt that the relationship between s 20 and 21 is such that the former permits a claim arising out of a contract for services. However, it is not necessary to decide that one way or the other, especially as this point was not argued. That is because it has been repeatedly held that in order to succeed in such a claim, something at least akin to conduct of the kind described in Commercial Bank of Australia Limited v Amadio (1983) 151 CLR 447 must be established. As Mason J said in Amadio:
(1) at 461: "relief on the ground of 'unconscionable conduct' is usually taken to refer to the class of case in which a party makes unconscientious use of his superior position or bargaining power to the detriment of a party who suffers from some special disability or is placed in some special situation of disadvantage"; and
(2) at 462, after quoting from Blomley v Ryan (1956) 99 CLR 362 at 405 per Fullagar J and at 415 per Kitto J, his Honour observed that the particular examples given by their Honours were:
no more than particular exemplifications of an underlying general principle which may be invoked whenever one party by reason of some condition of circumstance is placed at a special disadvantage vis-a-vis another and unfair or unconscientious advantage is then taken of the opportunity thereby created. I qualify the word "disadvantage" by the adjective "special" in order to disavow any suggestion that the principle applies whenever there is some difference in the bargaining power of the parties and in order to emphasize that the disabling condition or circumstance is one which seriously affects the ability of the innocent party to make a judgment as to his own best interests, when the other party knows or ought to know of the existence of that condition or circumstance and of its effect on the innocent party.
21 More recently, the High Court in Kakavas v Crown Melbourne Limited [2013] HCA 25; 250 CLR 392, in addressing the earlier version of s 20 of the ACL in s 51AA of the Trade Practices Act 1974 (Cth) and after quoting part of the second passage above from Amadio, as cited in argument, said (at [19]):
In proceeding to consider whether equitable intervention is warranted in this case, a number of points may be made at the outset. First, the principle which the appellant invokes is not engaged by the circumstance that a plaintiff's transaction with a defendant has resulted in loss to the plaintiff, even loss amounting to hardship. In Tanwar Enterprises Pty Ltd v Cauchi [[2003] HCA 57; 217 CLR 315 at [26]], Gleeson CJ, McHugh, Gummow, Hayne and Heydon JJ said that it is wrong
"to speak of 'unconscionable conduct' [as suggesting] that sufficient foundation for the existence of the necessary 'equity' to interfere in relationships established by … the law of contract, is supplied by an element of hardship or unfairness in the terms of the transaction in question, or in the manner of its performance."
22 For the reasons that follow, it is clear that in order for a claim to proceed under s 20 (and for that matter, under s 21), it is not enough to plead a set of facts and a bare conclusion that, in all the circumstances, what has taken place is unconscionable in the sense identified in the authorities cited above, or in some like sense. The FASOC does not rise much higher than a bare narrative and conclusory allegation. Senior counsel for Mr Olson was adamant that no more was required than is in the FASOC. I disagree.
23 What is required in bringing a claim under s 20 in this case (and for that matter, under s 21) is a pleading as to what particular conduct or part of the conduct is said to be unconscionable, and why. It is only then that the pleadings will serve to ensure that a clear distinction is maintained and adjudicated upon between, for example, contractual dealings that may be seen as no more than robust, or even harsh or unfair, and conduct that crosses the proscribed line of unconscionability. When the legal and factual distinction between what is permitted and what is forbidden may be close or finely balanced, such pleadings are especially important. This is far from pedantic. It serves to ensure that the "basic requirement of procedural fairness that a party should have the opportunity of meeting the case against him or her and, incidentally, to define the issues for decision" is fulfilled: Banque Commerciale S.A., En Liquidation v Akhil Holdings Ltd (1990) 169 CLR 279 at 286.8; see also Australian Building and Construction Commissioner v Hall [2018] FCAFC 83; 277 IR 75 at [49]-[50].
24 Two particular and related features of Mr Olson's argument as to the pleading requirements for a claim of unconscionability warrant a principled rejection. The first argument is that, as put by Mr Olson's senior counsel, "unconscionability is determined by the circumstances … [y]ou plead the circumstances", that all that is required is to plead "the facts that give rise to the conclusion that it's unconscionable" and that there is no need to spell out why the pleaded conduct is unconscionable. The second and related argument is that, having done no more than plead what has happened and assert a conclusion that it is unconscionable, the Court is required, without any allegation as to why particular conduct is unconscionable, to determine whether that has been established by applying "the jurisdictional standard of whether it [i.e., the pleaded conduct] conflicts with contemporary morality", citing Australian Competition and Consumer Commission v Lux Distributors Pty Ltd [2013] FCAFC 90; [2013] ATPR 42-447 at [23]. That evaluative task is very different and much more difficult if it is required to be carried out in a pleading vacuum.
25 There are three distinct problems with such a pleading vacuum. The first problem is that without pleading why particular conduct is said to be unconscionable, the party against whom the allegation has been made does not have anything clear or specific to admit or deny, or to counterplead. Such clarity enables the real issue in dispute to be identified in a given case. For example, a party pleading in response to such an allegation may deny that the conduct alleged was unconscionable in the way asserted. The party may otherwise plead that the conduct did, in fact, take place as an objective fact, but deny the necessary awareness of the circumstances pleaded by the party making the allegation. There may also be a myriad of intermediate pleading stances, whereby parts of what is alleged to have occurred are admitted, while other parts are denied. This response frames the case for evidentiary purposes and beyond.
26 The second problem with Mr Olson's stance is that the Court in that situation has insufficient clarity of what is alleged in order to make the necessary focussed determination on the facts that are disputed, or only admitted in a qualified way, so as to progress to the evaluative stage.
27 The third problem with Mr Olson's stance is that the evaluative stage is required to be carried out by the Court without knowing in advance of the trial, and perhaps even during the running of the trial, why what has taken place is said to be unconscionable. It is simply not good enough for this to be identified during the trial or in closing submissions. An aspect of this problem is a real risk of the Court, even when the trial has concluded, being forced to make a determination which may be seen to be based on some kind of personal view on the part of the judge of commercial morality, poisoned by hindsight reasoning, rather than by the parties joining issue on the particular basis upon which the determination is required to be made. As Middleton J helpfully pointed out in Paciocco v Australia and New Zealand Banking Group Limited [2015] FCAFC 50; 236 FCR 199 (at [402]):
On the issue of statutory unconscionability, a rationally based system of law needs to set out the limits of acceptable commercial behaviour in order that persons can order their commercial affairs in advance. Such a system cannot depend on the personal approach of a judge, based upon his or her view of commercial morality. Worse still, if there is the perception that the judge makes the law in any individual case and then applies it retrospectively.
28 The notion that clear pleading of why conduct gives rise to the equivalent of an equitable entitlement to relief is neither new nor novel. Indeed, the notion that a statutory form of an equitable remedy needs a clear articulation at the outset of why the conduct alleged gives rise to an entitlement to relief finds support in the equity origins for pleading such causes of action, namely the form of a bill of equity (being the form in which such claims were brought to a court). In Commentaries on Equity Pleadings and the Incidents Thereof, According to the Practice of the Courts of Equity of England and America, by Joseph Story, Little, Brown & Co, published in 1865 in Boston, the development of the then "modern" bill of equity was traced (at pp 5 to 17, paragraphs 17 to 25). The author was at that time a Justice of the Supreme Court of the United States of America and a professor of law at Harvard University.
29 At [26] of Commentaries on Equity Pleadings, it is stated that "[i]n its modern structure, a bill is, or may be, composed of nine parts". At [27], the third and most important part of such a bill, the "premises" or the "stating part", is described. This part was required to contain, inter alia, "a narrative of the plaintiff's case, and of the wrong or grievance of which he complains". Later, at [251], it is said, by way of illustration as to what is required of a stating part, by reference to the example of a claim of fraud in equity, that it is not sufficient to make such a charge in general terms, but that, rather, a stating part should point out and state particular acts of fraud. This is reinforced at [251a], where it is stated that "an allegation of fraud was insufficient without a statement of the circumstances constituting the fraud", because fraud is "a conclusion of law, and it is insufficient to allege, that a deed has been obtained by fraud, unless the things done, constituting such fraud, are stated on the face of the bill".
30 By parity of reasoning, unconscionability is ultimately a conclusion of law required to be reached by a court before a claim on that basis can succeed. The things done which are said to meet that description must be stated, in the sense of asserting why that conclusion is warranted. It is only then that the respondents in this case could properly have been called upon to plead to such allegations, so that issue could be joined and that issue could proceed to the filing of evidence and to trial. The substance of this requirement was raised on the first occasion that a further amended pleading was advanced during the interlocutory hearing on 16 March 2018, but to no avail upon the apparent basis that Mr Olson did not consider it necessary despite clear warnings from the Court to the contrary.
31 In the circumstances of this case, the respondents were entitled to be told why Mr Olson contended that any particular aspect of what they were said to have done met the threshold of being unconscionable so that they could appropriately plead to it. In the case of the s 20 claim at least, there had to be an identification of special disadvantage, or something akin to that, such that this could be admitted or denied, before the question of whether that was known, or ought to have been known, by the respondents could be addressed. While it is alleged (in only the first of six subparagraphs at [149] of the FASOC) that Mr Olson was at a special disadvantage, that is said to be so by reason of no more than a bald assertion that he was denied information which he contends was necessary to protect his position. Nothing is pleaded as to why this is capable of constituting a special disadvantage in the circumstance of him being the managing director of Hilco Australia and a highly paid executive. The mere incantation of those conclusory words does not constitute any sufficient pleading. It has not been pleaded in a way that properly asserts that any such relatively extreme circumstance existed so as to permit Mr Olson to go in this way beyond his core case of breach of contract.
32 Even if a proper case of unconscionability were able to be pleaded, for which there must be some real doubt given the limited scope of what has been relied upon thus far, two opportunities to address this have already been had. A third should not now be countenanced in the particular circumstances of this case. A claim of unconscionability by Mr Olson cannot now be allowed to proceed. It follows that leave cannot be granted to plead a claim under s 20, the basis for a claim under s 21 already having been denied by reason of the definition of "services" in s 2(1) of the ACL. As this is Mr Olson's fourth attempt at rectifying his pleading, I do not consider that this topic should be revisited by any further attempt at amending the pleadings in relation to the topic of unconscionability.