The parties' intentions are to be ascertained objectively from the parties' words and conduct, the terms of the correspondence and the surrounding circumstances. The meaning of the letters of 31 January 2008 is determined by what a reasonable person in the position of the parties would have understood it to mean. That requires consideration of the surrounding circumstances and the purpose and object of the transaction ( GR Securities Pty Ltd v Baulkham Hills Private Hospital Pty Ltd (1996) 40 NSWLR 631 at 634; Taylor v Johnson (1983) 151 CLR 422 at 429; Toll (FGCT) Pty Ltd v Alphapharm Pty Ltd [2004] HCA 52 ; (2004) 219 CLR 165 at 179 [40]).
I respectfully adopt the same approach
37 In contractual law terms, the document entitled "Expression of Interest - Voluntary Redundancy", which I have previously described in connection with the circumstances of Ms Alzamora, may be characterised as an invitation to treat. I should add that the form which each of the employees was required to fill out included details of the person's payroll number, position title and the department/unit, facility/division and network in which the person was employed. The form concluded by asking the question "Why do you think your position is surplus to requirements and can be deleted?" Each of the persons was invited to set out reasons why his or her position was surplus to requirements and could be deleted.
38 The letter under the hand of the Area Manager, Human Resources Services & Policy dated 27 August 2009, which I have also previously described in some detail, is, clearly, an offer to enter into an agreement for the employee "to take voluntary redundancy." That letter clearly refers to "a condition of accepting this offer of redundancy" namely the obligation to refund part of the payment received if the employee again becomes employed in the New South Wales public service within the period described.
39 That letter does contain the following: "This offer is made on the grounds that your position is excess to the staffing requirements of the Sydney West Area Health Service." This is the only reference to the circumstances of the position occupied by the employee to whom the letter of offer is addressed. The respondent submitted that the inclusion of this sentence in the letter of offer created a condition that needed to be fulfilled if there was to be a binding contract between it and the employees to whom the offers had been made. I would not read this sentence as creating a term or condition of the agreement subsequently entered into. In my opinion, this sentence is indicative of and reflective of a decision that had been made by the respondent that the positions of the employees concerned were surplus to its requirements.
40 There was admitted into evidence a "Policy Directive" document issued by the Department of Health, NSW with publication date 21 November 2007. Clause 12 of that document refers to the circumstances in which voluntary redundancy may be offered to employees. It is limited to situations where the positions of staff members "have been deleted, where there is no likelihood of redeployment, or where the skills of the displaced staff members are not in demand."
41 As is obvious, only the respondent has the ability to assess whether an employee's position becomes surplus to requirements and attracts the ability to make an offer of a voluntary redundancy package. The sentence in question is indicative, as I have said, of a determination made by the respondent that it was appropriate to make an offer of voluntary redundancy to the employees concerned. There is no hint contained within the letter that, if at any relevant time the respondent determined that the employee's position was not surplus to requirements, the offer could be withdrawn or that the proposed agreement for the payment of a voluntary redundancy package would not be put into effect. I reject the submission made on behalf of the respondent that in some way the agreement that eventually came into effect was conditional upon the respondent determining that the employee's position remained surplus to requirements, presumably up to the time of termination of employment and payment of the voluntary redundancy package.
42 It is also clear, in my opinion, that the offer, which was constituted by the letter of 27 August 2009, was capable of being accepted by the completion of the form of acceptance of that offer which was enclosed with the offer itself, once that form of acceptance had been received by the respondent. At that stage, there came into effect a binding contractual agreement for the termination of the employment of the employee on the nominated day and for the payment of the voluntary redundancy package described in some detail in the letter of offer and in the acceptance form.
43 I should add for completeness that there must be some doubt about whether the respondent has established by evidence that the positions of these employees were no longer surplus to requirements. The initial notice that any difficulties had arisen was that displayed in the tea room in the ward, as referred to in the evidence of Ms Alzamora. That notice merely indicated that the progressing of any further voluntary redundancies was "on hold" because of a dispute notification lodged in the Industrial Relations Commission by the applicant. This is not necessarily indicative of any position adopted by the respondent concerning the positions of the employees. Furthermore, the email from Belinda Sismey forwarded to Ms Alzamora on 28 September 2009 said that the Director General had directed "that SWAHS not process any offers of VR to those positions deemed to be frontline clinical roles." This information was replicated in the letter from the Area Manager, Human Resources Services & Policy dated 29 September 2009, addressed to Ms Alzamora.
44 I would not conclude, therefore, on such evidence as is before the Court that in any event even if the employee's position in terms of being surplus to requirements was a condition of the agreement reached concerning voluntary redundancy, that that condition had been fulfilled.
45 For all these reasons, I conclude that there was in place with respect to all of the employees concerned an agreement that they would cease employment on a particular day, or on a day to be arranged, and that they would be paid a voluntary redundancy package upon the cessation of that employment. That contract is one that is enforceable at law.
The effect of the purported withdrawal of the offer after the contract was made.