The second, fourth, sixth and seventh errors
59After setting out the test to be applied under s 62 of the Act and the meaning of "additional relevant information" canvassed in the authorities, the Proper Officer considered the reports of Mr Milenkovic and Dr Sokolovic for the purpose of determining whether they satisfied that test. As to that question (and/or the question whether there was any deterioration in the plaintiff's condition as the alternate basis under s 62(1)(a)), she regarded the issue of causation, decided against the plaintiff in the original assessment, as determinative:
It is clear from the reports of Mr Milenkovic and Dr Sokolovic, both of whom have treated Ms Mitrovic, that they are of the opinion that she has an organic brain disorder and psychological injury that has deteriorated and was caused by the motor accident. This is consistent with the evidence provided in the original application being the reports of Drs Tomic, Todorovic and Conrad. However, the opinions expressed by them for the cause of the injuries have been considered by Assessors McCarthy and Prior and a determination has been made that the injuries listed in relation to the head and psyche are not causally related to the accident. On application of Alavanja, the reports of Milenkovic and Sokolovic do not go to the heart of causation and they are at best a restatement of an opinion on causation already considered by the Assessors in the reports of Tomic, Todorovic and Conrad. Consequently, in light of Alavanja and in particular paragraph 35, they cannot be considered as additional relevant information about the injury.
60The plaintiff submitted that the Proper Officer both misapplied the principles articulated by Davies J in Alavanja v NRMA Insurance Ltd [2010] NSWSC 1182; 56 MVR 499, and/or failed to apply those principles to the facts in this case in accordance with the principled approach, said by counsel to have been adopted and applied by Rein J in QBE Insurance (Australia) Ltd v Henderson [2012] NSWSC 1607, 62 MVR 337. The error in her approach was said to have led the Proper Officer to treat the reports of the plaintiff's treating doctors as nothing more than a restatement of an opinion on causation in the reports of the plaintiff's doctors previously considered and rejected by the Medical Assessors and, for that reason, that the reports were not capable of constituting additional relevant information within the meaning of s 62(1)(a) of the Act. In this connection counsel emphasised that both Mr Milenkovic and Dr Sokolovic were treating the plaintiff in the specialist fields of psychiatry and psychology, unlike Dr Todorovic, a general practitioner, Dr Conrad, a general surgeon and Dr Tomic, a psychologist whose opinion was conditioned by the fact that he had not undertaken any psychometric testing.
61The first defendant insurer submitted that in considering whether the information in the reports of Dr Sokolovic and Mr Milenkovic was additional relevant information and determining that at best they amounted to a restatement of an opinion on causation already expressed, the Proper Officer considered and correctly applied the principles reviewed by Davies J in Alavanja at [31]-[40] and, in particular, his Honour's express agreement at [34] with Rothman J's statement of principle in Garcia v Motor Accidents Authority of New South Wales [2009] NSWSC 1056, 54 MVR 102 at [38]-[41] where his Honour held:
[34] With respect, I agree with what his Honour has said in those paragraphs. I understand him not to be saying that any further opinion of an expert would be additional relevant information. Rather, if no expert has already expressed an opinion about a particular aspect of the matter then it would be additional.
[35] It seems to me that if material before the Assessor has expressed an opinion that particular injuries were caused by the accident, the fact that another expert says the same thing but using different or greater analysis will not mean the information is additional. This is because there was an opinion to that effect before the Assessor which, on the face of the Assessor's report, was considered. If the opinion has been expressed, as here, that particular injuries are related to the accident, the precise way the doctor explains why he thinks that that is so, cannot amount to additional relevant information. The important matter is the opinion about causation.
62Counsel for the first defendant insurer went on to submit that in QBE v Henderson (the authority upon which the plaintiff placed considerable reliance) Rein J did not come to any different conclusion as to the principles to be applied in determining whether information supporting an application for a further assessment is additional information. To the contrary. His Honour referred to the statements of principle in Alavanja and Garcia with express approval, as he did with the application of those principles in Glover-Chambers v Motor Accidents Authority (NSW) [2010] NSWSC 17, 55 MVR 44 at [38] where McCallum J accepted that a medical opinion will only be additional to the extent that it has not previously been expressed in material before the Assessor, or because the opinion deals with different issues to those already expressed and considered. It was the first defendant insurer's submission that on a close reading of the reports relied upon by the plaintiff there is no practical difference between the opinions of the plaintiff's treating psychiatrist or psychologist and those of the doctors she had earlier consulted despite their differing fields of medical practice and that they did not deal with any different issues than those originally reported upon.
63At [20] Rein J deduced the following principles from the collected authorities without being prescriptive. It appears that his Honour was legitimately concerned to ensure that the settled principles to which he referred are capable of application and, where necessary, adaptation to meet a particular factual scenario:
...
(1) if no report on a subject has been provided to an assessor, a later report on that subject will be additional relevant information; and
(2) if a report on that subject has been provided previously to an assessor, a new report from another expert will not be additional relevant information even if the new report provides different or greater analysis to reach the same conclusion.
64What Rein J then went on to observe was that none of the authorities dealt with the situation where a report, relied upon as additional relevant information, reached a different conclusion or diagnosis based upon a change in the symptoms of an injured claimant. In the case his Honour was considering a third report from a psychiatrist retained by QBE concerning Mr Henderson's PTSD was said to be additional relevant information despite the fact that the Medical Assessor had taken into account the psychiatrist's views about that subject in the assessment of whole person impairment in two earlier reports. The critical feature of the third report was that while in the earlier reports the psychiatrist accepted that Mr Henderson had PTSD, because of a changed set of symptoms relative to those upon which the second report was based, it was now his view that Mr Henderson no longer suffered from the condition. His Honour was satisfied that because the fresh opinion was based on new information it was capable of being additional relevant information for the purposes of the Act despite the fact that the form and extent of Mr Henderson's psychiatric illness had been previously considered by the Assessor. Were the psychiatrist to have provided a third report based solely upon a reappraisal of his views, without any change in the history or symptoms or expression of feelings by Mr Henderson, his Honour held it would not have met the test for additional relevant information within the meaning of s 62 of the Act. Importantly for present purposes, his Honour also said:
[30] The proper officer has placed weight on the fact that causation was considered by Dr Kossoff [the Medical Assessor]. I accept that "causation" was considered by Dr Kossoff but I do not think that the mere fact that causation was considered by the medical assessor means that there can be no additional relevant information which deals with causation. It would only be in a case where no symptoms and no extant condition, physical or psychological, were found in which there would be no need to consider the issue of causation. I accept further that both Dr Allnut and Dr Akkerman, in the reports that were provided to the assessor, considered causation and expressed their views on that topic. There will be cases where the subsequently expressed views of a medical expert by whomever he or she is retained will not be additional relevant information (Alavanja being such an example).
65The new information relied upon by the plaintiff as requiring the principled approach of Rein J in QBE v Henderson, and the source of fundamental error in the approach of the Proper Officer, is comprised in the results of the psychometric tests administered to the plaintiff in her native language of Serbian, first reported upon by Mr Milenkovic in July 2009, and the subject of express inclusion and commentary in his later reports, and relied upon in the report of Dr Sokolovic of March 2011. It was this material, the plaintiff submitted, which served not only to inform Mr Milenkovic's identification of the plaintiff's symptoms as consistent with post-concussion syndrome or an "atypical form of post-traumatic stress disorder" (PTSD being a diagnosis offered in the earlier report of Dr Tomic but without psychometric testing) but also, importantly, the issue of causation which I consider to be resonant in the detailed analysis he applied to that issue consequent upon the results of his testing as set out at length in the extract above at [38].
66It was further submitted by the plaintiff that by failing to appreciate that the results of psychometric testing were provided, in effect, at the request of Assessor Prior (see his report extracted at [26] above) the Proper Officer failed to have regard to a relevant consideration in determining whether that information was additional relevant information, and that this also amounted to an error of law. In the alternative, it was submitted that she failed to give any proper consideration to that part of Assessor Prior's report where he observed that he would have found the opinions or diagnostic impressions of the plaintiff's treating psychiatrist illuminating, which also amounted to legal error.
67The first defendant insurer submitted that simply because the Proper Officer did not refer to Assessor Prior's remarks, or make express reference to the fact that psychometric testing underpinned the reported opinions of Dr Sokolovic and Mr Milenkovic, or to the fact that the Assessor may have been assisted by those results, it does not follow that she did not take that material into account.
68I accept that in the Proper Officer's reasons she said she had regard to the plaintiff's application, the further submissions, the reply, and the decision of the Court in her consideration of the matter remitted to her. I also accept that in providing reasons for her decision she was not obliged to deal, in detail, with any particular aspect of the material which would have counted against her ultimate decision to refuse the application, equally as I accept that an omission to refer to a piece of evidence does not necessarily require a conclusion that it has been overlooked (see SZEHN v Minister for Immigration & Multicultural & Indigenous Affairs [2005] FCA 1389 at [58]). However, because of the treatment provided to the plaintiff by Mr Milenkovic and Dr Sokolovic, and their psychometric testing and review of her progress since the original assessment was cited as a basis upon which the referral for a further assessment was sought and, in addition, because the failure to consider that treatment and the observations of Assessor Prior was one of the reasons Harrison AsJ quashed the Proper Officer's first decision (see [15] and [64] of her Honour's judgment), I am persuaded that the failure of the Proper Officer to mention either the results of testing or Assessor Prior's remarks about its potential to inform a diagnosis, allows for the conclusion that she did not take it into account as a relevant consideration in determining whether the reports of Mr Milenkovic and Dr Sokolovic qualified as additional relevant information. By reason of that approach she did not consider whether they provided, or may have provided, new information upon which a diagnosis of PTSD (or "atypical PTSD") might be based, or additional relevant information informing the issue of causation in the sense referred to by Rein J in the extract at [64] of this judgment.
69Counsel for the first defendant insurer submitted that the plaintiff's complaint that the Proper Officer failed to apply proper principles is a disguised attack on the merits of the decision and, for that reason, is not susceptible to judicial review. He submitted that, properly understood, the plaintiff's challenge, elaborated upon in the course of oral submissions, is to the Proper Officer's factual finding that the reports of Dr Sokolovic and Mr Milenkovic were simply further or additional medical opinions as to the existence or not of the plaintiff suffering from a physical injury (a traumatic brain injury) or a psychiatric condition (PTSD), caused by the accident and, viewed in that way, they are not inconsistent with, or different from, the opinions already provided to the Assessors and rejected.
70That submission (which I have implicitly rejected in light of my finding that error is manifest in the failure of the Proper Officer to consider the "new information" in the reports) does not take into account one of the diagnoses offered by Dr Sokolovic in his most recent report, namely that the plaintiff suffered "a diffuse axial injury" in the accident. On the other hand, that injury was not relied upon in the application for further assessment or referred to by the Proper Officer although it was referred to in the plaintiff's oral submissions before me. The fact that it was not relied upon in the application may be explained by reason of the fact that it would appear to be a diagnosis proffered by Dr Sokolovic beyond the reach of his expertise as a qualified forensic psychiatrist and, for that reason, accepted by the plaintiff's solicitors as not qualifying as an expert opinion. Whether or not that will also be the view of the decision maker after fresh consideration of the matter (about which I make no prediction), I simply make the observation that the only diagnosis by Dr Sokolovic upon which reliance was placed in the application for referral was "traumatic dementia and psychosocial dysfunction".
71The plaintiff also submitted that notwithstanding that deterioration in the plaintiff's injuries was relied on as one of the two statutory gateways for a referral for further medical assessment in s 62(1)(a) of the Act, the Proper Officer also failed to deal with, or to decide whether, in addition to the further information in the reports of Mr Milenkovic and Dr Sokolovic following psychometric testing qualifying as additional relevant information under s 62(1)(a), the fact and extent of deterioration in the plaintiff's injuries (confirmed by clinical assessment and upon which both clinicians reported upon extensively) also justified a referral for further assessment, as being capable of having a material effect on the outcome of the previous assessment. It was submitted that, after accepting that deterioration in the plaintiff's injuries was established, the failure of the Proper Officer to determine the question posed by s 62(1A) constituted jurisdictional error as amounting to a constructive failure to exercise the power under s of the Act (see Kirk v Industrial Court of New South Wales [2010] HCA 1, 239 CLR 531).
72In that connection the Proper Officer reasoned as follows:
To show that the additional relevant information/deterioration is such as to be capable of having a material effect on the outcome of the previous assessment [the Proper Officer's emphasis], there must be submissions and/or evidence to point to the injury being caused by the accident. The reports of Mr Milenkovic and Dr Sokolovic clearly show deterioration in the claimant's condition and an injury. The reports from these treating practitioners may hold considerable weight if I was not required to address the issue of causation of the injury in light of the previous assessment outcomes. What the reports do not show is how the injury could be caused by the accident in the light of the previous Assessors' findings. The reports of both treating health professionals assume the causation of the injury to be the motor vehicle accident but do not address how the injuries are causally related...
73The plaintiff further submitted that even if the Proper Officer's reasons in the above extract allowed for a finding that she did give adequate consideration to the issue of deterioration as potentially justifying a referral for further assessment, she misdirected herself as to the capacity of that fact to have a material effect on the outcome of the previous assessment by affording binding weight to the previous assessment outcomes on the issue of causation. As a consequence, it was submitted, she failed to determine for herself whether the progressive deterioration of the plaintiff's injuries was itself capable of having a material effect on the outcome of the previous assessment by informing the question of causation in the ways suggested by Mr Milenkovic and Dr Sokolovic, and that this amounted to a constructive failure to exercise the power in s 62 of the Act.
74I accept that the Proper Officer was entitled, indeed obliged, for the purposes of undertaking the analysis required under the Act to identify causation as a primary issue on the application and to afford the decisions of the Assessors appropriate weight on that issue. I am also persuaded, however, that the tenor of her approach to the question of causation, inclusive of her arrogating to herself the determination of whether there was a proven causal connection between the plaintiff's injuries and the accident, instead of limiting her assessment to whether the deterioration in the plaintiff's injuries was capable of altering the previous finding of a lack of causal connection, constitutes error. The Proper Officer's citation of Mills in the following passages, in the context of reasoning to the need to consider causation as a substantive issue on the application, exemplifies the error in her approach. She said:
In making this decision according to law I am obliged to take into account the decisions of the previous Medical Assessors, being Assessor McCarthy and Assessor prior, where each determined that the [plaintiff's] head injury and psychological condition were not caused by the accident. Causation of the injuries assessed is a substantive issue to be determined when making my decision to accept or reject this application for further assessment. Arguments have been made, primarily in the hearing before Harrison AsJ that "the plaintiff submits that it was directly contended in her submissions that there were two organic brain disorders caused by the subject motor vehicle accident". This was accepted by Harrison AsJ as she found "in her view the plaintiff adequately addressed the issue of causation. It was made clear to the Proper Officer that the basis of the plaintiff's application was that the two organic brain disorders were caused by the subject motor vehicle accident". Indeed, Harrison AsJ states at paragraph 62 "the Proper Officer erred in characterising the lack of submissions on causation".
I refer to Motor Accidents Authority of NSW v Mills [2010] NSWCA 82 ('Mills'), which is a matter that deals with the issue of causation in applications pursuant to sections 58 and 62 of the Act. Mills is proposition for the fact that a Certificate issued by a Medical Assessor is conclusive as to both the degree of permanent impairment and as to whether the degree of permanent impairment as a result of an injury was caused by the accident.
...
Assessors McCarthy and Prior have clearly determined that the injuries suffered by the claimant are not caused by the accident and were unrelated therefore attracting no whole person impairment rating. These certificates are binding on the parties and the Court...
75In my view, rather than assuming the injuries were caused by the accident (the view of the Proper Officer, likely influenced by what I am satisfied is an erroneous approach to the issue of causation), an informed reading of Dr Sokolovic's report (and with lesser emphasis by Mr Milenkovic) supports the conclusion that he regarded the profound and progressive deterioration in the plaintiff's psychological and social functioning as inconsistent with a finding of malingering upon which the Assessors placed considerable weight.