The Reasoning of the Primary Judge
50 The primary judge refused the declarations sought by the appellants and dismissed the proceeding with costs. His Honour found that Ms Kaur had not expressly authorised Mr Ajjan to engage in fraudulent activities in connection with the visa application. The basis for the primary judge's dismissal of the application and refusal to make the declaration sought by the appellants was not Ms Kaur's failure to establish that she was not complicit in the fraud, but her failure to establish that she was not indifferent to it. In fact, the primary judge found, unnecessarily, that Ms Kaur was indifferent to the fraudulent conduct of Mr Ajjan.
51 In arriving at the conclusion that Ms Kaur was indifferent to the fraud (or had not established that she was not indifferent), the primary judge relied on various considerations including three findings which appear to be critical to his Honour's conclusion and which are challenged on this appeal.
52 Although those findings are, to some extent, dealt with elsewhere in his Honour's reasoning, they are principally addressed at [38] as follows:
It must not be overlooked that the first applicant had, on her own version of events, not previously met Mr Ajjan and she had been referred to him by a friend called Hardeep Kaur. The first applicant knew next to nothing about Mr Ajjan. On the evidence she gave, she said nothing that could legitimately support her contention that she trusted Mr Ajjan [first finding]. She as a total stranger to him. She did not explain why she gave Mr Ajjan a significant sum ($2 500) at her first meeting, nor did she explain why she did not correct Mr Ajjan when he mentioned applying for a subclass 485 visa in view of the fact that she said she had held several different previous visas, namely student visas. She gave no evidence that she baulked at his suggestion that he would seek a subclass 485 visa. She gave no evidence that she baulked at his request, at the first meeting, to hand over $2 500. Yet she did give evidence that she complied with Mr Ajjan's request and that she did in fact hand over $2 500. She gave no evidence that she made her own investigations about the bona fides of Mr Ajjan or about his business. On the first applicant's version of events, a friend put her in touch with a stranger (Mr Ajjan) who spoke of applying for a visa that she had not previously held and who asked her for $2 500, which she paid without further inquiry. When the first applicant said in cross-examination that "it seemed too good to be true", I agree [second finding]. In addition, the first applicant admitted she knew from November 2011 that her visa application contained false information and she took no steps to notify the department about any concern she had [third finding].
53 The first finding relied upon by the primary judge was his Honour's rejection of Ms Kaur's reliance on Mr Ajjan being a lawyer and a person who she trusted as a basis for demonstrating that she was not indifferent to the fraud which Mr Ajjan ultimately committed. In this respect, his Honour reasoned that Ms Kaur's preparedness to pay $2,500 to a person she had no basis to trust was demonstrative of her indifference to whether a genuine rather than a fraudulent application for a visa would be made on her behalf.
54 Second, the primary judge concluded that Ms Kaur's indifference to the fraud of Mr Ajjan was supported by her awareness that "it seemed too good to be true". The "it" or what it was that seemed to be too good to be true was, inferentially, that she could legitimately obtain a working visa in the circumstances of her particular interactions with Mr Ajjan which the primary judge described at [38].
55 Third, the primary judge regarded Ms Kaur as having admitted that she knew from November 2011 that her visa application contained false information and that her failure to take any steps to notify the Department about any concern she had was indicative of her indifference to the fraud.
56 The first finding relied on by the primary judge involved a finding about Ms Kaur's state of mind. The primary judge did not accept Ms Kaur's evidence that she trusted Mr Ajjan. There is nothing in the reasons of the primary judge to suggest he regarded that evidence as not truthfully given and, as earlier stated, any reliance made by his Honour on Ms Kaur's demeanour was not regarded by him as critical. The primary judge rejected what he called Ms Kaur's "contention" that she trusted Mr Ajjan because "[o]n the evidence she gave, she said nothing that could legitimately support" that contention (at [38]). As his Honour set out at [38], he relied on both the evidence given by Ms Kaur and the absence of matters in her evidence that he considered significant. As to the former, the primary judge relied on the fact that Ms Kaur did "handover" $2,500 to Mr Ajjan. As to the latter, his Honour relied on Ms Kaur not having made her own investigation of the bone fides of Mr Ajjan. In these circumstances, this Court is in a position equal to that of the primary judge in determining the proper inferences to be drawn from the relevant undisputed facts.
57 Contrary to the primary judge's finding, there was clear and uncontradicted evidence in support of Ms Kaur's evidence that she trusted Mr Ajjan. In her affidavit of 19 February 2016 Ms Kaur explained that she trusted Mr Ajjan because she understood that he was a lawyer.
58 Although the primary judge recorded that evidence earlier in his Honour's reasons, those reasons do not suggest that his Honour took that evidence into account when evaluating whether the trust in Mr Ajjan which Ms Kaur asserted she held should be accepted. His Honour's apparent failure to address the very basis asserted by Ms Kaur for trusting Mr Ajjan was, with respect, an error in his Honour's reasoning. The basis relied on by Ms Kaur could not be ignored, particularly as Ms Kaur's evidence was not only plausible but completely unchallenged.
59 In this context, it is salutary to observe the following comments of the Full Court in Gill at [41] and [42] (Kenny, Griffiths and Mortimer JJ):
A person in the applicant's position is entitled to expect that a registered migration agent to whom he pays the appropriate fee will perform his duties as a migration agent in accordance with the Migration Act, and the Code of Conduct.
Taking into account the detailed regulatory scheme established for migration agents under the Migration Act and the Migration Agents Regulations, including the Code of Conduct, in our opinion, it is not apt or correct to apply the description of "indifference" to a person who, having retained an agent to apply for a visa and having paid the appropriate fees to that agent, leaves the migration agent to perform his or her work. It is certainly not apt to describe a person in these circumstances as indifferent to the subsequent submission of a fraudulent visa application by the migration agent without further relevant findings concerning the nature and scope of that indifference.
60 The observations of the Full Court may be described as supporting a factual presumption that an applicant for a visa is entitled to believe that a person acting in a professional capacity as a migration agent, including a lawyer who is a migration agent, will act lawfully. Ms Kaur was entitled to the benefit of that presumption as well as the more general presumption that a person engaging a lawyer is entitled to a legitimate expectation that because the person engaged is a lawyer the person will act lawfully.
61 The primary judge did not apply the comments of the Full Court in Gill. Nor did his Honour properly take into account the evidence of Ms Kaur. To the contrary, the primary judge found, remarkably, that the fact that Ms Kaur would pay a person she had not previously met $2,500 was a reason going against her contention that she trusted Mr Ajjan. In my view, that finding was not the correct inference to be drawn in the circumstances. It is entirely unremarkable that a person who attends the offices of a lawyer or a migration agent for the purpose of procuring their services would make an upfront payment. There is nothing unusual or untoward about that course. That is how many services, including legal services, are commonly procured. A preparedness to make an upfront payment for legal services is not suggestive of an inference which the primary judge seems to have improperly drawn, that the making of that payment without further inquiry was an acknowledgment or recognition by Ms Kaur that the services being acquired may involve illegitimate conduct. Nor is there anything implausible about a lawyer being engaged by a client who had not previously met the lawyer nor investigated the lawyer's bone fides.
62 With respect, the primary judge erred in ignoring Ms Kaur's evidence that she trusted Mr Ajjan because he was a lawyer. If, contrary to the view I hold, his Honour did not ignore that evidence, then his Honour was wrong to reject it. The evidence was plausible and was unchallenged. It was not undermined by the circumstances in which Ms Kaur engaged Mr Ajjan to provide legal services.
63 The primary judge should have found that Ms Kaur trusted Mr Ajjan. That finding should have been taken into account by his Honour in determining whether Ms Kaur's onus of demonstrating that she had not been indifferent to the fraud of Mr Ajjan was discharged.
64 I turn then to the second finding relied upon by the primary judge. I do so on the basis that indifference is a state of mind. Whether a person is or is not indifferent to another's fraud is to be assessed subjectively, although the objective facts may permit an inference to be drawn about a person's state of mind. A particular outcome may be recognised by a person as being 'too good to be true' and thus demonstrative of a likelihood that the outcome will be illegitimately achieved. In assessing whether a person is indifferent in such circumstances it is necessary to focus on that person's subjective understanding as to whether a particular outcome is or seems 'too good to be true'.
65 The primary judge at [38] referred to Ms Kaur as having said in cross-examination that "it seemed too good to be true". In fact, Ms Kaur agreed to the cross-examiner's statement that "surely, it seemed too good to be true". Putting aside that inaccuracy which is of little moment, the primary judge then said "I agree". That expression of agreement can only reflect his Honour's objective assessment of the circumstances and is of no relevance to the question of Ms Kaur's state of mind unless the objective assessment made by the primary judge was connected to Ms Kaur's state of mind by the drawing of an inference. No such inference appears to have been drawn in his Honour's reasons and whether the primary judge was right or wrong in relation to his objective assessment that it was "too good to be true" is beside the point. The debate about that on appeal need not be canvassed here because, in my view, regardless of whether the primary judge's objective assessment was or was not correct, the primary judge was wrong to take it into account in an exercise which should have been only concerned with the subjective state of mind of Ms Kaur.
66 In this respect, the primary judge erred in giving weight to a finding which was not capable of being probative of the question his Honour needed to determine.
67 Although it is not my preferred characterisation of what his Honour did, it is possible to characterise his Honour's finding as a concession made by Ms Kaur about her own state of mind with which his Honour unnecessarily expressed agreement. The concession would be to the effect that in the circumstances of her interaction with Mr Ajjan, Ms Kaur recognised that obtaining a working visa legitimately was an outcome seemingly too good to be true. If that is what the primary judge did, in my respectful view, it was unsound because Ms Kaur made no such concession.
68 This Court is in as good a position as was the primary judge to assess what the undisputed evidence given by Ms Kaur revealed about her subjective understanding. In my view, all that Ms Kaur may be said to have conceded in agreeing to the proposition put by the cross-examiner was that it was odd that Mr Ajjan had not followed up with her and not provided her an opportunity to provide him with particular information that, at their meeting in early November 2011, he had told her would be required to be included with her application for a working visa.
69 The exchange in which Ms Kaur agreed that "[s]urely, it seemed too good to be true" is set out above at [45] but is conveniently repeated here:
Yes. And do you recall that when you applied for the student visa, you had to provide documents in support of the application relating to your intended studies and the like? ---Yes.
Yes. Did you not think it was odd that you might have to - you weren't asked to provide information about your intended work in respect of a work visa?---I ask him.
But he didn't ask you to provide anything in that regard, did he?---No.
Surely, it seemed too good to be true?---Yes.
70 That exchange must be read in context. The second and third questions were, it seems to me, answered in the context of the prior questioning and prior evidence given by Ms Kaur in cross-examination that she was told by Mr Ajjan that he would seek further documents and information from her for inclusion in her application for a working visa, that he did not do that and that Ms Kaur sought to address that failure by contacting Mr Ajjan's office from time to time after their first meeting. In responding "I ask him" to the second question, I understand Ms Kaur to have meant she had attempted to chase up Mr Ajjan about the provision of further information. Her answer to the third question is also addressing the same subject as that raised by her answer to the second question.
71 Ms Kaur used the phrase "he did not ask me" in a response to a question asked of her very shortly before the exchange here in question. That exchange followed her evidence that she was told she would need to provide further information to accompany her application for a working visa. To that effect, Ms Kaur said (emphasis added):
You never received a response about the information that you could provide in relation to those visa requirements?---Yes.
You agree with that proposition?---Yes.
Yes?---But he did not ask me. I mean, he did not said, "Okay, you come in my office and now you complete the forms, and give me all details and fulfil the requirements." I - I was calling him.
72 In the latter exchange, Ms Kaur was doing no more than essentially repeating her evidence given in this exchange. In both exchanges the word "ask" was directed to whether Mr Ajjan had given Ms Kaur an opportunity to provide the information sought.
73 On that analysis nothing of significance may be taken from Ms Kaur's agreement that "[s]urely, it seemed too good to be true". That answer may well reveal Ms Kaur's misunderstanding of a colloquialism employed by the cross-examiner. Beyond that, it only reveals her possible acknowledgment that it was odd that Mr Ajjan had not followed up with her to give her an opportunity to provide him the information that she understood was necessary to accompany her application for the visa. If that is a concession, it was not a concession that Ms Kaur appreciated that any visa obtained for her may be obtained illegitimately.
74 In arriving at those conclusions I have not been persuaded by the submission made by the Minister. The Minister in essence contended that what drove the primary judge to the conclusion that Ms Kaur was indifferent to Mr Ajjan's fraud was the fact that she came to see Mr Ajjan to extend her student visa but he suggested and she agreed that she should apply for a working visa in circumstances where she was not asked to provide information about the work she proposed to do. That, so the Minister contended, was what his Honour regarded as "too good to be true".
75 The difficulty with that submission is that the deliberative section of his Honour's reasons does not refer to those facts nor suggest that any reliance was placed upon them in the primary judge arriving at the conclusions that he did.
76 Furthermore, the evidence does not support a finding that Ms Kaur understood that Mr Ajjan would apply for a work visa on her behalf without providing any information about her work. No such finding was made by the primary judge and no such finding should have been made in the face of Ms Kaur's evidence of her expectation that she would be required to provide information that would accompany her application for a visa including information about work done (or to be done) in her field.
77 I turn then to the third finding in question that, from November 2011, Ms Kaur knew that her visa application contained false information but did not take steps to notify the Department. Again, with respect to the primary judge, his Honour was wrong to attribute indifference to Ms Kaur by reason of her failure to notify the Department. The finding of the primary judge did not take into account Ms Kaur's evidence that, after learning of the fraudulent activities of S & S Migration, she attended no less than three migration agents, each of whom advised her that what Mr Ajjan had done should be addressed before the Tribunal.
78 In Kaur, the Full Court considered a similar factual scenario in which the applicant had acted on the advice of a migration agent not to withdraw an application tainted by fraud. The Full Court concluded that there was no evidence capable of supporting an inference that the failure to do so was part of some "deliberate strategy" which indicated that the applicant was indifferent to the fraud of migration agent: at [116]-[117] (Murphy, Mortimer and O'Callaghan JJ). In the present case, the available inference is that Ms Kaur did not notify the Department because she was acting on the advice of the three migration agents. That Ms Kaur received and acted upon that advice was not contradicted or challenged. Whether or not the advice was cogent, Ms Kaur's reliance upon it should have been accepted by the primary judge as explaining why she did not notify the Department. With respect to the primary judge, his Honour wrongly concluded that Ms Kaur's failure to notify the Department was indicative of her indifference to the fraud.
79 Each of the findings in question either constituted an erroneous factual finding or led to a flaw in the primary judge's reasoning that Ms Kaur had not discharged her onus of demonstrating that she was not indifferent to the fraud perpetuated by Mr Ajjan. As the primary judge relied upon those findings in combination, the error made in relation to any one of the findings in question is sufficient to undermine the primary judge's conclusion that the appellants' onus was not discharged.