A: When I put her in the bath, the bath is empty. There's no water in the tub.
Q: Mm. But when you're holding the hose on her, well, the shower hose - - -?
A: When I'm holding the hose, I switch on the cool water first - - -
Q: Mm.
A: And she starts complaining, 'It's too cold for me. I can't take a bath in this water.'
Q: Mm'm.
A: I'm saying, 'Just hold on a second. Let the water - let the warm water come back'. So when the water comes, she test it first with the hand. I test it myself with the hand and then she test it with her hand. 'Yeah, this is nice. This is good water'. So then only after that I give her a bath. Only after that I wash.
Q: Right. This is Tuesday morning, though, I'm talking about. Is it possible that too much hot water came out and that's how she's ended up with these burns and it's got nothing to do with the poo?
A: No, it's not possible. It's not possible because I know for sure ... the water even touch her, I have made sure exactly that this is the very lukewarm water temperature. Not cold but little - not hot but comfortable for her not to start - not to start panicking about it. Cool ... giving her a cool bath.
Q: Mm'm.
A: She don't like cold. She likes warm baths. And I have enough of her panicking with - with the poo thing and I didn't - I don't want to have any panicking with her of Mum giving her a bath in the cool water.