The facts
5 The respondent operates a wholesale and retail business called "Drive Auto Parts", which supplies spare parts and fittings to automotive workshops. It also operates a retail store called "Auto One", which sells automotive accessories. Part of the service that the respondent provides is the delivery via courier of auto spare parts to automotive workshops and dealerships around metropolitan Melbourne.
6 The appellant was engaged to provide courier services to the respondent between 2004 and 2015.
7 The appellant made an application in the Federal Circuit Court under s 545(1) of the Fair Work Act 2009 (Cth) against the respondent seeking compensation for contravention of either of the Road Transport Distribution Award 2010, or the Vehicle Manufacturing, Repaid, Services and Retail Award 2010. Her case below and on appeal is that:
(1) she was an employee of the respondent at all relevant times, not an independent contractor;
(2) her employment was covered by the terms of either the Road Transport Distribution Award 2010, or the Vehicle Manufacturing, Repaid, Services and Retail Award 2010; and
(3) she was underpaid as a result in excess of $230,000.
8 The primary judge dismissed the application.
9 The primary findings of fact are contained in his Honour's reasons at [161]-[176] under the headings "Conclusions". The findings do not refer to any particular evidence referred to earlier in the reasons (at [18]-[160]). But, because the appellant does not take issue with those findings, conclusory though they be, they may be taken at face value. The appeal, in any event, was conducted on that basis.
10 It is best to set out the relevant parts of those findings (omitting findings that the parties agreed were irrelevant):
161. This case concerns dealings between the parties over many years … The Respondent's business needs were for contractors, due to the uncertainties of their business needs and the costs of establishing an employed driver in their relatively small business.
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165. I accept that the parties clearly intended their relationship to be one of independent contracting rather than a relationship of employment.
166. Throughout the relevant periods the Respondent also used Ontime Couriers contractors from time to time, and the Respondent also had employee drivers. This is not a case of an employer simply setting out to avoid standard employer's obligations. The Respondent had employed drivers and had a legitimate business need for contractors. The Applicant started working with the Respondent as a contractor …
167. The Applicant did not wish to be an employee of the Respondent, primarily because she would not have been able to choose the type of vehicle she would have to drive for deliveries, nor have private use of the delivery vehicle. She also enjoyed some small flexibilities not likely to be available to employees. These differences were important to her.
168. The nature of the work did not require any significant induction, training or direction. Goods ready for delivery were placed upon shelves and the deliveries made in runs to purchases located in similar geographic areas. Some planning was required to take an efficient route to make the deliveries. The Applicant developed the 'run sheets' used for the work by all of the drivers: although not a novel innovation, it nonetheless reflected her particular skills and experience in the courier industry. Similarly, the requirement to prioritise a certain customer (sometimes others) was an incidence of the courier work available. It is not unusual for a contractor to meet the need for priority deliveries, differently from standard deliveries.
169. The Applicant did not adhere strictly to the hours of work of employees, nor employee requirements for medical certificates or prior approval for holidays. She booked fares on occasions before notifying the Respondent she was taking leave. She chose not to use the invoice books provided by the Respondent as she preferred those that she purchased. She chose her own motor vehicle based upon her preferences for the type of car she liked: she disliked manual vehicles in particular. She was not required to have any livery or signage on her vehicle which she used for her private purposes as well as for courier work. She was occasionally seen at shops during the day, a liberty an employee may have been cautioned about, without adverse comment. In total the arrangement provided a number of small liberties beyond that ordinarily expected by an employee in addition to the opportunity to choose her own motor vehicle, a liberty that was unlikely to be extended to a driver, and to have the private use of the vehicle.
170. The Applicant worked as an employee with Melbourne Pathology during much of the period. It is not uncommon for people to have more than one source of income. That she worked as an employed delivery driver on the weekends does not seem inconsistent with either being a contractor or employee during the week. It would, however, have highlighted the difference in the nature of the arrangements she had with the Respondent.
171. The Applicant did not have public liability insurance. There is no evidence as to the terms of her motor vehicle insurance, although all cars have at least compulsory third party personal injury insurance. The nature of the activities was such that a car accident was the major risk. It does not seem that this is a significant factor in the context of this case.
172. Whilst she chose to use industry clothing (both the Respondent's and that of manufacturer's) that was her personal choice as only the Respondent's retail store employees were required to wear a staff uniform. She attended some after hours staff meetings when the Respondent was reviewing its business. I am not persuaded that she was directed or required to do so: her attendance was consistent with maintaining good contracting arrangement and being aware of what services the Respondent may need into the future. She was invited to the Christmas parties, however it seems that the invitees were a broad group, even including some clients.
173. The parties clearly intended their arrangement to be one of contractors and not an employer and employee relationship. The Applicant issued invoices each week and was paid as a contractor. She lodged her tax returns, prepared by her accountant, on this basis, claiming various deductions consistent with being a contractor … Whilst the Respondent had employed drivers the Applicant never sought employment in such a position, as she did not wish to be an employee. I am satisfied that she would have had no concerns about asking to be changed to an employment arrangement if she had wanted to be become an employee. Both Applicant and Respondent continued over many years content with the nature of the arrangement being one of contractors.
174. The arrangement with the Respondent cannot be said to have resulted in the Applicant having a saleable business. It was a single contract. Whilst it appears that it was transferable (for example her son drove a few times), she did not seek to have anyone else perform the driving. The preparedness of the Respondent to have different drivers can be seen from their ongoing use of [another courier company] to provide contractors as required. There was nothing to stop the Applicant developing a [courier] business … she did not chose [sic] to attempt to do so …
175. On the Applicant's evidence she had been involved in various businesses in the courier industry over many years: she was not a person with no skills other than driving a vehicle … The rates paid were above the basic hourly driver rate in the award: as Counsel for the Respondent submitted, the rates paid were between $23 and $27 per hour when the rates under the award were between $15.89 and $18.63 an hour.
176. When stepping back to look at the arrangements of these particular parties as a whole it appears that in the particular circumstances of this case that the Applicant was a contractor, as the parties intended and not an employee of the Respondent.
11 The reference at [167] of his Honour's reasons to the appellant not wishing to be an employee of the respondent "primarily because she would not have been able to choose the type of vehicle she would have to drive for deliveries, nor have private use of the delivery vehicle" is, it is to be assumed, a reference to evidence given by the appellant recorded at [68] as follows:
68. The Applicant never sought to become an employee of the Respondent, although the Respondent had employed drivers as well as using Ontime Courier contract drivers. The Applicant explained in evidence that the contract arrangement allowed her to use a vehicle that better suited her. She said that:
The cars that [the Respondent] had in the fleet, with all due respect, were fairly ordinary cars. One of them didn't have - I believe didn't have airbags. They were mostly manual, and when you're driving for eight hours a day it gets pretty tiring when you're driving a manual. I used to drive a manual taxi and it was pretty tiring. Some didn't have - I believe some didn't have air conditioning earlier on. So there were a few things that - that went against being a company driver that - - -
12 Although the primary judge's reasons do not explicitly make a connection between those parts that recite the evidence given by the various witnesses called at the trial and the conclusions set out above, the following paragraphs may be taken to be relevant to those conclusions:
41. The Applicant never charged GST as her earnings were under the GST threshold. Her tax returns were completed on the basis that she was a contractor.
42. In her tax returns very substantial deductions were claimed for depreciation and operating costs for the motor vehicle she used in the arrangement.
43. Each week, the Applicant submitted an invoice and it was paid a day or so later. If she did not work on a particular day, she was not paid, whether she took that day off as sick leave or holidays. She was required to fill in forms when taking holidays to give notice, which appear to have been approved when requested. Sick leave was simply notified as and when it occurred.
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44. The Applicant said that she started at 8.30am as the business opened at 8.00am and by 8.30am there were deliveries ready to be undertaken from telephone orders earlier in the morning. She continued to undertake deliveries throughout the day until 5.00pm. She said that if she finished deliveries before 5.00pm, she would undertake other work such as sweeping, tidying the kitchen or the like.
45. The Applicant was paid an hourly rate, although provided services for 40 hours per week to the Respondent.
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Control
47. The Applicant says that during her work period she was told where to deliver goods, which jobs to do in what order, and had set start and finish times on set days.
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54. Her lunch period with the Respondent was not a fixed time and would occur somewhere between 11.30am and 2.00pm and last for 30 minutes. She said that Abbie would determine when she took her lunch break, although it seems more likely that this was related more to whether deliveries were waiting, than any specific direction.
55. There was no livery upon her vehicle, nor any CB radio installed or maintained, nor any tracker or black box. The only contact that she had with the Respondent when carrying out couriering duties was by her telephone number.
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Workplace involvement
61. Over the first 18 months that she undertook work for the Respondent, she said that she attended workplace meetings each two to three months that were in the evenings, somewhere between 5.30pm and 6.00pm or later, where employees discussed how to improve the business and management provided pizzas for dinner. She said she was required to attend and these were unpaid.
62. She always attended the work Christmas parties for staff.
Autonomy
63. The Applicant conceded that she was often slightly late to commence work, which she said was five minutes or so, although it was said by Mr Luca to be around 15 minutes. She said that she made up for this at other times and occasionally would undertake courier work after her nominal finishing time at 5pm.
64. It seems that neither her nor the Respondent were troubled by this degree of flexibility that she took in her hours. She also conceded that she had attended to personal matters occasionally, although the extent of this is in dispute. She denied that she had ever stopped to see her grandchildren during periods of time when she was engaged to undertake courier duties by the Respondent.
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66. The Applicant had no clients other than the Respondent. She did not have business cards nor undertake any advertising. She does not appear to have sought to develop a business that would require other drivers or other clients. She clearly had no business which was saleable, as such, as she only had one contract. However, the Respondent continued to use contract drivers from Ontime Couriers as well as the Applicant. The Applicant never sought to provide additional drivers to the Respondent on a similar basis to Ontime Couriers.
67. She did not purchase or arrange her own public liability insurance, although her vehicle insurance may have covered public liability when she was driving. Other than driving, her tasks gave rise to little risk of liability to others.
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69. The company cars, used by employee drivers, were locked up at the company premises at night, and not available for personal use by the drivers.
70. For the couple of days that her son undertook the work on her behalf, however she still billed the work as usual. Although she did not pay her son, this was unremarkable as it was clearly a family arrangement between her and her son …
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Work Materials
72. The Applicant provided her own receipt books as she preferred receipt books that had carbonised paper, rather than the old-style receipt books which had separate slips of carbon paper to be inserted between the pages. The Respondent only supplied the old style of receipt books which she found annoying, and therefore, she chose to purchase her own receipt books instead. She was not challenged in her use of her own receipt books or directed that she must use the receipt books provided by the Respondent.
73. The telephone account with Optus was established as a business account by the Applicant at the time when she commenced her engagement with Ontime couriers, as is evidenced by the formatting of the Applicant's name on the accounts. She maintained her own mobile phone, from which she was in telephone contact from time to time throughout the day as required, although on some days not requiring any telephone contact with the Respondent whilst she was on her courier runs. She claimed tax deductions for her business and telephone use.
Uniform
74. The Applicant had been given various promotional caps and jackets and shirts some bearing the Respondent's logos and others with the livery of suppliers on them. She was first given clothes in 2006, although was not required to wear them. She said she liked wearing the shirt with the Respondent's logo on it as she was representing the Respondent's company and the fabric and size of the shirts suited her. When delivering, she said that she usually wore one uniform which showed the business name used by the Respondent, although this does not appear to have been a requirement of the Respondent.
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79. Whilst there were no signs or logos on her vehicle (in either temporary or permanent form), she did have a courier sign in the back of her car so as to enable her to park in loading zones.
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Leave
86. Whilst formal applications were made from time to time for holidays, it appears that this was more in the form of notification than a request for leave, in that she would notify the Respondent, and was never told that she could not take the time.
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89. She never provided a medical certificate when off on sick leave and agreed that she occasionally predetermined when she was going to take leave.
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Superannuation
92. After she had commenced these proceedings, she also made a complaint to the ATO about superannuation, although it does not appear to me to be of assistance in determining these proceedings that she either made the complaint, nor the view taken by the Tax Office. After she finished with the Respondent, she continued to work with Melbourne Pathology one day a week as a courier driver and would have taken more courier work if it were available to her.
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Tax returns
94. Her tax returns were prepared by her long-term accountant Mr Anderson to whom she supplied all of the relevant documents. He would prepare the return, mail it to her, and she would sign it. She said she did not read it and simply trusted him.
95. The accountant was aware that she was a contractor and had estimated 10 per cent private use for her motor vehicle for the purpose of the preparation of her returns. She said that she gave the accountant everything to do with the business, and when asked about the claims for stationery and printing, and protective clothing, she explained that she from time to time had to purchase receipt books and other stationery, and that various items of clothing were purchased, for example, she required a hi-vis vest when entering the premises of Caterpillar, and she believes the figures from her tax returns are from her receipts.
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Contract and terms
121. There was no specific written contract in place between the Applicant and Respondent, only [an] informal oral contract: … the supply of a vehicle and driver (not simply for a driver) at an hourly rate with a minimum engagement per week.
13 I referred earlier in these reasons to having omitted from the recitation of the primary judge's reasoning certain of his Honour's findings. They concern mainly the appellant's prior work with a company called Tasmanian Trucking and her previous role as a sub-contractor with Ontime Couriers. The parties agreed that those matters can have no bearing on the issue and ought to have been disregarded by the primary judge. For that reason, I have omitted reference to them here.