The statement of claim
5 It is here convenient to set out the SOC in full.
A. Relationship between the Applicants and the Respondent
1. The First Applicant ("Mrs Harvey") is the mother of the Second and Third Applicants.
2. The Second Applicant ("Max") was born on 20 July 2006, and is currently 12 years of age.
3. The Third Applicant ("Jack") was born on 26 August 2008 and is currently 10 years of age.
4. The Respondent is:
(a) an educational authority; and
(b) and (sic) an educational provider;
for the purposes of ss.4 and 22 of the Disability Discrimination Act 1992 (Cth) ("the DDA").
5. Max was enrolled at St Joseph's Primary School ("St Joseph's") in January 2014, the period of his complaint being January 2014 to September 2018 ("Max's relevant period").
6. Jack was enrolled at St Joseph's in January 2015, the period of his complaint being January 2015 to September 2018 ("Jack's relevant period").
7. The claim is brought under ss.5, 6, 22, 32 and 42 of the DDA, as applied pursuant to s.12(8).
B. Max's Disabilities
8. Max has the following disabilities within the meaning of Section 4 of the DDA:
(a) Mild Receptive Language Delay;
(b) Language Processing Difficulties;
(c) Auditory Processing Delay;
(d) Low Average IQ;
(e) Dyslexia;
(f) Dyscalculia;
(g) Anxiety;
(h) Motor Skill Delay.
C. Jack's Disabilities
9. Jack has the following disabilities within the meaning of section 4 of the DDA:
(a) Specific Learning Disability;
(b) Severe Receptive Language Difficulty/Disorder;
(c) Moderate Expressive Language Difficulty/Disorder.
D. Details of the Discrimination
Discrimination in Education - Section 22
10. The Respondent has breached s.22 of the DDA, as set out below.
11. The Respondent has limited both Applicants' access to a benefit provided by it, in breach of s.22(2)(a), namely access to the academic curriculum.
12. The Respondent limited both Applicants' access to the academic curriculum during the Max's and Jack's relevant periods, as set out in the First to Fourth Allegations inclusive herein.
13. The Respondent has subjected Max to detriment, in breach of s.22(2)(c), namely exacerbation of his anxiety as set out in the First, Second and Fourth Allegations.
14. The Respondent has subjected both Applicants to detriment, in breach of s.22(2)(c), subjecting them to serious disadvantage by preventing them from reaching their academic potential, as set out in the First to Fourth Allegations inclusive.
Indirect Discrimination Section 6(1)
First Allegation: Requirement or Condition - evidence-based remedial literacy and numeracy programs
15. In breach of s.6(1), the Respondent imposed a requirement or condition on its students that they access will (sic) the curriculum/their education without evidence-based remedial literacy and numeracy programs, implemented with fidelity ("the requirement or condition").
PARTICULARS
(a) "evidence-based" means based on the most recent scientific research;
(b) "fidelity" means application with accuracy/exactness.
16. Because of Max's disabilities set out in paragraphs 8.1 to 8.6 inclusive hereof, Max could not comply with the requirement or condition.
17. Because of Jack's disabilities set out in paragraph 9 hereof, Jack could not comply with the requirement or condition.
18. The requirement or condition had the effect of disadvantaging both Max and Jack.
(a) Neither Max nor Jack were able to reach their academic potential;
(b) Max was required to miss school regularly to obtain provide tutoring to make up for his lack of effective education at school, thereby differentiating him from his peers;
(c) Max's anxiety was exacerbated by reason of his inability to comply with the requirement/condition, and he subsequently missed attending school by reason of mental health issues, necessitating him leaving school;
(d) Max and Jack missed out on advantages such as family holidays by reason of their family having to fund assessments, speech therapy, private tutoring, workbooks, programs and readers in the absence of the school providing the support they required.
19. The requirement or condition was not reasonable, having regard to the circumstances of Max and Jack's learning disabilities.
20. In the premises, the Respondent unlawfully discriminated against Max and Jack on the ground of their disabilities by imposing a requirement or condition upon them that they could not comply with, in breach of s.6(1), thereby limiting their access to the benefit set out in paragraph 11, contrary to s.22(2)(a), subjecting them to the detriment set out in paragraph 14, and subjecting Max to the detriment set out in paragraph 13, contrary to s.22(2)(c) of the DDA.
Indirect Discrimination Section 6(1)
Second Allegation: Requirement or Condition - Individual Education Plan
21. In breach of s.6(1), the Respondent imposed a requirement or condition on students at St Joseph's that they access the curriculum/ their education without an Individual Education Plan containing measurable outcomes, such plan being formally monitored and evaluated to ensure the strategies in the plan were effective.
22. Because of Max's disabilities set out in paragraphs 8.1 to 8.6 inclusive hereof, Max could not comply with the requirement or condition.
23. Because of Jack's disabilities set out in paragraph 9 hereof, Jack could not comply with the requirement or condition.
24. The requirement or condition had the effect of disadvantaging Max and Jack, because:
(a) the Individual Education Plans were not effective in supporting Max and Jack to reach their academic potential, and were not substantially altered, as there existed no formal monitoring or evaluation of their effectiveness;
(b) To obtain tutoring to make up for his lack of effective education at school, Max missed school regularly, thereby differentiating him from his peers;
(c) Max's anxiety was exacerbated due to his inability to comply with the requirement or condition, and as a result he subsequently missed attending school by reason of mental health issues, necessitating him leaving school.
25. The requirement or condition was not reasonable:
(a) having regard to the circumstances of Max and Jack's learning disabilities; and
(b) because formal measuring of outcomes, and formal monitoring and evaluation based on evidence, are standard best practice educational approaches;
(c) as Max and Jack missed out on advantages such as family holidays by reason of their family having to fund assessments, speech therapy, private tutoring, workbooks, programs and readers in the absence of the school providing the support they required.
26. In the premises, the Respondent unlawfully discriminated against Max and Jack on the ground of their disabilities by imposing a requirement or condition upon them that they could not comply with, in breach of s.6(1), thereby limiting their access to the benefit set out in paragraph 11, contrary to s.22(2)(a), subjecting them to the detriment set out in paragraph 14, and subjecting Max to the detriment set out in paragraph 13, contrary to s.22(2)(c) of the DDA.
Indirect Discrimination Section 6(1)
Third Allegation: Requirement or Condition - Educational Strategies: Multilit, Use of Talking/Audio Books, Specific Strategies for the Development of Keyboard Skills
27. In breach of s.6(1), the Respondent imposed a requirement or condition on students at St Joseph's that they access the curriculum/ their education without the application of the program Multilit, the use of talking/audio books, and formal documented strategies for the development of keyboard skills.
28. Because of Jack's disabilities set out in paragraph 9 hereof, Jack could not comply with the requirement or condition.
29. The requirement or condition had the effect of disadvantaging Jack, because:
(a) recommendations for the program Multilit, the use of Talking/Audio Books, and Specific Strategies for the Development of Keyboard Skills had been made by allied health practitioners with a view to ameliorating the barriers his disabilities posed;
(b) he could not reach his educational potential as a result of the requirement/condition;
(c) Jack missed out on advantages such as family holidays by reason of his family having to fund assessments, speech therapy, private tutoring, workbooks, programs and readers in the absence of the school providing the support he required.
30. The requirement or condition was not reasonable having regard to the circumstances of Jack's learning disabilities.
31. In the premises, the Respondent unlawfully discriminated against Jack on the ground of his disabilities by imposing a requirement or condition upon him that he could not comply with, in breach of s.6(1), thereby limiting his access to the benefit set out in paragraph 11, contrary to s.22(2)(a) of the DDA, and subjecting him to the detriment set out in paragraph 14, contrary to s.22(2)(c) of the DDA.
Indirect Discrimination Section 6(1)
Fourth Allegation: Requirement or Condition - Open Classrooms
32. In breach of s.6(1), the Respondent imposed a requirement or condition on students at St Joseph's that they learn in open classrooms, namely one room comprising three classes, totalling approximately 75 children.
33. Because of Max's disabilities set out in paragraphs 8.1 to 8.6 inclusive hereof, and Jack's disabilities set out in paragraph 9 hereof, neither could comply with the requirement or condition.
34. The requirement or condition had the effect of disadvantaging Max and Jack as:
(a) their learning disabilities resulted in them accessing the classroom on the same basis as others, thereby requiring significantly more concentration and effort;
(b) the open classrooms resulted in a substantial increase in noise and activity, affecting the calm and ordered learning environment required by Max and Jack.
35. The requirement or condition was not reasonable having regard to the circumstances of Max and Jack's learning disabilities.
36. In the premises, the Respondent unlawfully discriminated against Max and Jack on the ground of his disabilities by imposing a requirement or condition upon them that they could not comply with, in breach of s.6(1), thereby limiting their access to the benefit set out in paragraph 11, contrary to s.22(2)(a), subjecting them to the detriment set out in paragraph 14, and subjecting Max to the detriment set out in paragraph 13, contrary to s.22(2)(c) of the DDA.
Fifth Allegation: Breach of Disability Standards - Section 32
37. The Respondent has breached s.5.2(1) and s.5.2.(2) of the Disability Standards for Education 2005, as follows:
(a) The Respondent failed to take reasonable steps to ensure that Max and Jack could participate in their educational program on the same basis as students without a disability, and without experiencing discrimination as a result of not properly undertaking its responsibilities set out in s.5.2(2), such responsibilities interpreted pursuant to the Convention on the Rights of Persons with Disabilities;
(b) The Applicants refer to and repeat the First to Fourth Allegations inclusive above, as if they were set out seriatum hereto.
(c) With the requirements and conditions imposed as set out in the First to Fourth Allegations:
37.c.1 Max and Jack were not able to access the curriculum on the same basis as others;
37.c.2 Max's anxiety required him to leave the school to remediate his mental health;
37.c.3 Max and Jack did not participate in the educational program on the same basis as students without a disability, and without experiencing discrimination.
(d) The Respondent failed to meaningfully consult, pursuant to its obligations set out in General Comment 7 of the Convention on the Rights of Persons with Disabilities.
(e) The Applicants say that any attempts to consult with them were merely tokenistic, and as such did not comply with the Disability Standards for Education, as applied through s.12(8) of the DDA.
E. Victimisation
38. In breach of s.42(2)(f), Mrs Harvey has been victimised as a result of asserting Max's rights as a student with a disability, by reason of the following events, occurring after she asserted such rights:
38.1 St Joseph's staff refused to provide evidence of documentation supporting the effectiveness of their educational strategies for Max.
38.2 St Joseph's staff, in the main, refused to answer most queries in writing, and instead would only allow discussions in relation to Max's education to occur at meetings, which typically only lasted 30 minutes.
38.3 The actions in paragraphs 38.1 and 38.2 hereof caused detriment to Max in the following ways:
38.3.1 regular school meetings did not result in positive educational or psychological outcomes for Max;
38.3.2 because St Joseph's practice did not require evidence-based teaching methods, Max's parents wished to research any approaches suggested by the school to ensure that they were evidence-based prior to agreeing to them, however this was not possible without explicit explanation as to what such approaches were;
38.3.3 there was significant disagreement in relation to the manner in which Max was being educated, and there was insufficient time at meetings to comprehensively discuss Max's educational plans, which were lengthy and verbose;
38.3.4 at meetings, Mrs Kerry Harvey's suggestions were often dismissed, her requests for evidence of supports for Max were ignored, and she was not provided with minutes, despite requesting same;
38.4 By reason of the subparagraphs immediately above, discussions in relation to Max's education could not properly occur, and educational planning could not be finalised.
38.5 The matters set out above caused Mrs Harvey distress and frustration.
Breaches of the Competition and Consumer Act 2010
39. The Respondent is a supplier of educational and other services within the meaning of the Australian Competition and Consumer Act 2010 ("the Consumer Act").
40. The Respondent received monies from the First Applicant, who was a consumer within the meaning of the Consumer Act, to provide educational services for the Second and Third Applicants.
41. The Respondent made numerous false and misleading representations that its services were of a particular standard, quality, value or grade, in breach of s.29(1)(b) of Schedule 2 of the Consumer Act.
42. Alternatively, each of the representations constituted conduct that is liable to mislead the public as to the nature, the characteristics, the suitability for their purpose, or the quantity of the services, in breach of s.34 of Schedule 2 of the Consumer Act. Such misleading claims included that the Respondent:
(a) works collaboratively with parents, students and other community members to ensure a safe school environment;
(b) personalises learning for each child based on their developmental needs and interests;
(c) builds a positive learning community where students feel valued and respected;
(d) plans reasonable adjustments for the student to access the curriculum;
(e) monitors the progress of the student;
(f) holds the care, safety and wellbeing of children and young people as a central and fundamental responsibility of the school;
(g) acts in a partnership with parents where both parties seek to achieve a common goal;
(h) views the role parents play in their child's schooling as vital to their school's mission to educate each child;
(i) undertakes honest, open and regular communication with parents;
(j) is committed to nurturing respectful relationships and active partnerships with parents;
(k) communicates with parents regularly regarding their child's learning, development and wellbeing;
(l) relates with and responds to parents in a respectful and professional manner;
(m) ensures a timely response to any concerns raised by parents;
(n) encourages parents to play an integral role in their children's education;
(o) will always act to protect students from any kind of harm;
(p) seeks to achieve academic development as an important component for students;
(q) strive for resolutions and outcomes that are satisfactory to all parties;
(r) provides a learning environment that promotes independence;
(s) supports each child's social, emotional and intellectual growth in a caring yet stimulating environment;
(t) provides an inclusive educational environment where every child feels important;
(u) strives for the implementation of a curriculum that is student centred and personalised.
43. By reason of the foregoing, including the matters set out in the First to the Fourth Allegations hereof, the Respondent failed to render the services with due care and skill, in breach of s.60 of Schedule 2 of the Consumer Act.
F. Relief/Remedies sought by the Applicant
44. The Max and Jack (sic) seek:
(a) A declaration that the Respondent has committed unlawful discrimination and victimisation against them during Max's relevant period and Jack's relevant period, or parts thereof.
(b) Damages pursuant to Section 46PO(4)(d) of the Australian Human Rights Commission Act 1986 (Cth).
(c) Damages pursuant to s.236 of Schedule 2 to the Consumer and Competition Act 2010;
(d) Compensation and/or damages pursuant to Section s.267 of Schedule 2 to the Consumer and Competition Act 2010;
(e) Any further or other Orders as the Court considers appropriate.
(f) Costs.