Chronic pain
10 The AAT found that the applicant is severely disabled by conditions including:
(a) bilateral carpel tunnel syndrome;
(b) osteoarthritis of both shoulders and both wrists;
(c) osteoarthritis and osteoporosis of the thoraco-lumbar spine;
and, as it was put, 'More importantly however she is disabled by chronic pain'.
11 Dr Burns had assessed the applicant using Table 20 of Schedule 1B, the preamble to which was as follows:
'Table 20 can be used for miscellaneous conditions, for example, malignancy, HIV infection, morbid obesity, transplants, miscellaneous ear/nose/throat conditions, disorders with chronic fatigue (including Chronic Fatigue Syndrome) or pain and hypertension. Where there is a separate loss of function, in addition to the loss which can be rated using the system-specific Tables, Table 20 can be used. Double-counting of a particular loss of function, by the use of more than one Table, must be avoided.'
Dr Burns assessed her as coming within the following description and so rated at 20 points:
'More severe symptoms with a decreased ability/efficiency to carry out many everyday activities. Most daily activities can be completed with some difficulty. Symptoms may prevent or lead to avoidance of some daily tasks and simple tasks will usually aggravate symptoms of fatigue. Symptoms cause significant interference with ability to perform or persist with work-related tasks. Symptoms may cause prolonged absences from work.'
12 The AAT dealt with this aspect very briefly as follows :
'Similar difficulties arise for the Applicant's chronic pain syndrome [as for depression]. Apart from the possibility it is interconnected with her anxiety/depressive state, there has been no intervention such as reference to a pain clinic.
We find therefore that the Applicant cannot be assessed under Table 20 as her chronic pain has not been diagnosed or treated much less stabilised.'
13 No source is quoted for that finding. It appears to have been based upon a report prepared on 15 March 2006 by a Ms Rachel Shipton, a qualified physiotherapist who held a position as a rehabilitation consultant with the Department. She expressed the opinion that:
'Following participation in psychological assessment, participation in a suitable pain management program may assist customer improve pain managment and increase activity tolerances.'
Ms Shipton gave evidence before the AAT. She said that she considered but rejected assessment pursuant to Table 20. No evidence was given as to what was involved in reference to a pain clinic or in a pain management program.
14 The initial treating doctor's report diagnosed neck pain and shoulder pain being treated by NSAID and also pain and numbness as symptoms of the carpal tunnel syndrome. In each case the condition was described as long term. The applicant said that she was taking Celebrex, Panadol and sleeping tablets. That was confirmed in the request for a review by the applicant on 6 December 2004 when she indicated she was taking a range of medications including anti-inflammatories and analgesics. Dr Burns' report of 9 January 2006 indicated that she remained on Panadol, Panadeine Forte or Tramal for her pain and rotated her anti-inflammatory medication. In other words, she was taking anti-inflammatories and analgesics for pain at all relevant times. As I have said, Dr Burns, accepted by the AAT in relation to depression, assessed her chronic ongoing pain in both upper limbs as 20 points by applying Table 20 rather than limiting consideration to the effect upon the limbs concerned under Table 3.
15 The AAT was satisfied that the applicant had a present inability to work and that no vocational training would render her fit to work in any capacity available to her. That finding was contrary to the opinion of Ms Shipton. It will be recalled that the AAT had found that the applicant was severely disabled, most importantly by chronic pain.
16 The finding that the chronic pain had not been diagnosed, treated or stabilised is puzzling. Pain had been diagnosed and treated at the time of the claim in 2004 and it had persisted and was treated for a two year period thereafter. There was a question as to whether the pain should be assessed as an aspect of the relevant portion of the body under Table 3 or as a separate condition under Table 20. However, there was no suggestion in any of the material that the condition was temporary. Referral to a pain clinic was not suggested by any of the medical practitioners and that suggestion does not point to any particular diagnosis or treatment which was required. Thus, there could be no judgment as to whether any treatment fell within cl 6 of the Introduction to the Tables.
17 It is troubling that an applicant presenting with a long standing diagnosed condition being treated in a conventional fashion should be rejected for a benefit, not because of any identified defect in diagnosis or treatment but, rather, upon the basis that further examination by another medical practitioner or other practitioners might suggest some other diagnosis or some other treatment. My initial impression, having read s 94 of the Social Security Act 1991 and the Tables, was that the AAT should not have rejected the application on that basis. Having considered the helpful arguments of counsel on the point, I remain of that view.
18 It may be expected that an applicant for a benefit such as involved here will present with a properly prepared application supported by a treating doctor. It does not follow that an applicant must foresee potential difficulties and obtain specialist advice and treatment before making a claim. No doubt, the decision maker is entitled to make its own investigation of the claim and to form a view adverse to the claimant based upon that investigation. The Departmental procedures and manuals that are in evidence provide for that. That is a very different thing from the decision maker rejecting a claim because it speculates that a hypothetical third party might come to an adverse opinion. That is an unsatisfactory situation bearing in mind the capacity of, and the resources available to, applicants for this kind of benefit. In my opinion, such speculation could not be a proper basis for a decision to reject this applicant's claim based upon chronic pain. The same can be said of the claim based upon depression. If further investigations were required, it was up to the Department to organise them.
19 The AAT stands in the shoes of the Department and is in precisely the same situation as the decision maker. The fact that, as a practical matter, it chooses to conduct quasi-adversarial proceedings and does not have available direct access to medical specialists for the purposes of investigation, does not change the nature of the function being performed by it. The provisions of s 33 of the AAT Act give ample scope for the AAT to arrange investigation of a claim. The decision maker is bound to use his or her best endeavours to assist the AAT to make its decision (s 33(1AA)). The AAT has inquisitorial powers and may exercise them where appropriate. (See, generally, McDonald v Director-General of Social Security (1984) 1 FCR 354.) It is not, of course, every case that will require such measures. In general, an applicant for a benefit must satisfy the decision maker of the necessary criteria. However, cases such as this may demand such an approach (cf Prasad v Minister for Immigration and Ethnic Affairs (1985) 6 FCR 155 at 169-170; Luu v Renevier (1989) 91 ALR 39 at 49-50). The AAT did not arrange investigations to test the validity of the speculation about each condition. It should have made a decision made on the material before it without taking account of hypothetical third party investigations.
20 I am satisfied that the following questions should be answered as set out:
5. Whether on the proper construction of Sch 1B of the Social Security Act 1991, in considering whether the applicant's chronic pain was a permanent condition, the AAT was required to make material findings of fact that were not made including:
(a) a finding as to whether her pain arose from her diagnosed conditions;
(b) a finding as to whether her treatment to date had been adequate;
(c) a finding as to whether any proposed future treatment could be reliably expected to result in substantial improvement in her condition; and or
(d) a finding as to whether any proposed future treatment had a high success rate.
Answer: Yes
6. Whether the AAT failed to correctly identify an issue that it was required to address in order to correctly apply Sch 1B of the Social Security Act 1991, that is whether referral to a pain clinic met the definition of 'reasonable treatment' under the Social Security Act 1991 .
Answer: Yes
7. Whether on the proper construction of Sch 1B of the Social Security Act 1991, in considering whether the applicant's chronic pain was a permanent condition, the AAT was required to determine whether or not it was unlikely there would be any significant functional improvement, with or without reasonable treatment, within the next two years.
Answer: Yes
8. Whether on the proper construction of Sch 1B of the Social Security Act 1991, the conclusion that the applicant's chronic pain had not been treated was open.
Answer: No
10. Whether on the proper construction of Sch 1B of the Social Security Act 1991, the conclusion that the applicant's chronic pain had not been diagnosed was open.
Answer: No
11. Whether on the proper construction of Sch 1B of the Social Security Act 1991, the conclusion that the applicant's chronic pain had not been stabilised was open.
Answer: No
12. Whether on the proper construction of Sch 1B of the Social Security Act 1991, the conclusion that there had been no intervention in relation to her chronic pain syndrome was open.
Answer: No
21. Whether, on the proper construction of Sch 1B of the Social Security Act 1991, the AAT was entitled to reject the applicant's claim with respect to her psychiatric condition on the basis that it considered the nature or severity of the psychiatric disorder was unclear or there was insufficient clinical information available without arranging or ordering a psychiatric report or assessment.
Answer: No
21 It follows that the decision of the AAT should be set aside. A question arises as to whether I should dispose of the matter pursuant to s 44(4), s 44(5) and s 44(7) of the AAT Act or remit it to the AAT. The latter course would further delay a long standing matter. There is already an air of unreality about a decision as to the condition of the applicant in 2004. Costs would be increased. However, I am not persuaded that it would be appropriate to make such a factual decision on the papers. The matter will be remitted to the AAT to be dealt with according to law. The costs of the applicant of the appeal should be paid by the respondent. The costs of the first AAT hearing should be dealt with by the AAT in the light of the ultimate result.
22 I should add that some of the submissions advanced on behalf of the applicant and some of the alleged questions of law would have been more appropriate in a general judicial review application than in an appeal on a question of law. I have remarked in other cases that this situation is unsatisfactory and unnecessary (eg Clements v Independent Indigenous Advisory Committee (2003) 131 FCR 28 at 45-46).
I certify that the preceding twenty-two (22) numbered paragraphs are a true copy of the Reasons for Judgment herein of the Honourable Justice Gyles.