B. FACTS
6 On 16 December 2005, Purcom executed a Contract of Sale of Business to purchase the tyre shop business known as "Quick Fit Tyre Service" conducted at the Site for $230,000.00 plus a maximum amount of $60,000.00 for stock. The vendor was Morris & O'Neill Group Pty Ltd. Tucker Senior was the sole director of Purcom. Tucker Senior and his wife, Lynette Tucker, were the shareholders of Purcom. In addition to purchasing the business, on 9 April 2006, Purcom entered into a Deed of Variation and Transfer of Lease for the Site. The lessor was Danks.
7 One day later, on 10 April 2006, Purcom entered into the Franchise Agreement. In addition to the Franchise Agreement and in consideration of JAX Quickfit advancing what were defined as the "Secured Moneys", Purcom granted JAX Quickfit a charge over the undertaking of Purcom and all of its property, rights and other assets (both present and future) (the Charge).
8 Under the Franchise Agreement, Purcom was licensed to use the systems and trade marks developed by JAX Quickfit in operation of a JAX Quickfit outlet (defined as the "Franchised Business") only at the Site: cll 1.1 and 2.2 of the Franchise Agreement. Subject to some matters presently not relevant, Purcom had the exclusive right to operate the Franchised Business only at the Site within a defined territory: cl 2.2 of the Franchise Agreement. JAX Quickfit was not entitled to operate or entitled to licence another to operate a Franchised Business in that territory or to canvass sales in that territory. Purcom was not entitled to canvass sales outside of the territory: cl 1.2 of the Franchise Agreement. Consistent with those clauses, the Franchise Agreement expressly stated Purcom "acknowledge[d] that [JAX Quickfit] may grant franchises to other franchisees at any place outside the territory": cl 1.2B of the Franchise Agreement.
9 The licence was for a term of 10 years and Purcom had an option to renew the franchise for an additional term of 10 years: cll 1.3, 1.4 and Schedule of the Franchise Agreement. Except in limited circumstances not presently relevant, Purcom was prohibited from assigning, subletting or in any way transferring the lease of the Site: cl 3.4 of the Franchise Agreement.
10 In December 2006, Zissimou commenced employment with Purcom as general manager at the Site.
11 By August 2008, Tucker Senior had a list of complaints about the franchise and with JAX Quickfit. He retained Mason Sier Turnbull, solicitors, (MST) to give him advice. Tucker Senior prepared a report for MST which set out his "main grievances" with the JAX Quickfit organisation and what he described as their "lack of performance over the past 27 months, since [he] purchased the business". The last sentence of the report stated "[a]s discussed it is my desire to attempt to terminate my Franchise [A]greement".
12 MST's initial advice was that some of the matters raised by Tucker Senior as grievances would not be covered by a Franchise Agreement. Unperturbed, Tucker Senior responded:
I appreciate that there are a number of grievances that are not covered … in the agreement. What I aim to do is have a letter by yourself on [s]olicitors letterhead noting all my grievances and informing JAXQuickfit I do not want to remain a Franchisee. I will then use the letter as a bench mark for me to work on into the future. I am sure they will not willingly let me out of the agreement. However, they will certainly be well aware they have a very unhappy Franchisee who wants to leave. I will make sure that desire is communicated to all the other Franchisees.
Ideally I would like the letter completed by the end of next week, as I am going overseas on 15th September and plan for JAXQuickfit to receive the letter around the time of my departure.
…
13 MST were formally retained by Purcom on 9 September 2008. By 11 September 2008, MST had prepared a letter of advice for Purcom together with a draft letter to JAX Quickfit. After listing the grievances identified by Tucker Senior, MST concluded the letter of advice stating:
Please note that the Franchise Agreement does not provide for termination by the Franchisee on default by the Franchisor. Further, after reviewing the Franchise Agreement in light of your grievances, I advise that most of the Franchisor's conduct does not constitute a breach of the Franchise Agreement.
Your current option is to send my letter to the Franchisor, draft of which is enclosed. There are also dispute resolution procedures within the Franchise Agreement and as provided by the Franchising Code of Conduct that you may be able to use in relation to some of your issues.
14 By 16 September 2008, the letter to JAX Quickfit still had not been sent. The advice from MST was blunt:
I cannot make a statement that you want to terminate your [F]ranchise [A]greement, as (since I do not believe most of the issues raised constitute the Franchisor's breach of the Franchise Agreement), it would amount to repudiation of your Franchise Agreement and you would be the one in breach. I can suggest that you are willing to surrender your Franchise Agreement. Alternatively, I can suggest mediation (as you would be required to go through the proper dispute resolution process under the Franchising Code of Conduct). I cannot make idle threats of termination without prejudicing your rights.
Please let me know your instructions as to which one you would prefer.
15 Tucker Senior responded - "I guess the surrender path is the way to go". However, the response was not without qualification. Tucker Senior wanted MST "to keep in mind [he] also want[ed] to keep trading in the industry afterwards in [his] own right". MST's response on 18 September 2008 was again blunt:
You also have to keep in mind that you have restraint provisions under your Franchise Agreement which prevent you from running a similar business for 24 months from termination in your territory or territory of any other franchisee. Unless these are waived by the Franchisor as part of your surrender, you will not be able to run a similar business for 24 months.
The restraint provisions were in cl 10.11 of the Franchise Agreement.
16 Ultimately on 18 September 2008, MST wrote to JAX Quickfit listing five concerns of Tucker Senior. The letter concluded:
I am instructed that my client, in an attempt to amicably resolve this matter, will consider surrendering the Franchise Agreement and his franchise on the condition that his obligations under clause 10.11 of the Franchise Agreement are waived as part of the surrender.
The evidence did not disclose whether there was a response from JAX Quickfit. I infer that JAX Quickfit's response to the proposal was negative because, less than two months later, Tucker Senior consulted another solicitor, Conlon.
17 Of central importance to the events that then unfolded is a document entitled "Prahran Action Report" which Conlon said in a liquidator's examination was provided to him by Tucker Senior in about November 2008. At the liquidator's examination, Tucker Senior denied preparing the Prahran Action Report. Similar denials were made by Richard Tucker, Zissimou and Conlon. That report provided:
1. Lease of Premises & Ownership Change
· Register Purcom No. 34 P/L - Admin, Richard James Lee Tucker as Sole Director
· Register Business Name - "Prahran Tyre & Service Centre" to be held by Purcom Admin or Julia Elizabeth Tucker?
· Sign new lease agreement by Purcom Admin
· Check registered address for both Purcom Companies and Directors?
· Determine best ownership structure to protect interest of Julia / AZ / Tucker Family i.e. Unit Trust Structure?
· Rearrange ownership of assets currently in name of Purcom No. 34 P/L i.e. Cars, Cash Deposits and Tyre Fitting equipment
· Open necessary new Bank Accounts in name of Purcom Admin
· Change insurance cover into Purcom Admin
2. Suppliers
· Michelin - open direct account, check neon sign to remain?
· Pirelli - open direct account
· Bridgestone - open direct account
· Tyremarketers - open direct account
· Continental - continue as is
· Tyremax - continue as is
· THI - continue as is
· Tyrecorp - continue as is
· Falken - continue as is
· All suppliers to be contacted to have account name changed to Prahran Tyre?
Either under Purcom No 34 or Purcom Admin?
3. Signage
· Book date for covers on power lines at front of building - 5 working days notice required
· Accept quote for new external signage and set installation date, contact Right On Target for possible additional suppliers
· Paint external blue paint work to Reflex blue colour shade
· Paint show room and change reception desk
4. Computer
· Order Costar system for front office and/or back office accounting system versus MYOB usage
· Purchase suitable new computer tower to suit Costar system
· Arrange Costart (sic) training of our staff
· Download all current accounting information onto Costar
5. Advertising
· Create new artwork and logo for leaflet mail drop to be undertaken at time of change, contact Right On Target
· Repaint and change signage on ute
· Place Yellow and White pages advertising and listing at appropriate time
6. Stationery
· Design new company logo and type style - Contact Right On Target
· Print new letterheads, business cards, invoice, statement, car window stickers, and care service stickers, Check Costar for stationary printing on plain paper production i.e. invoice and statements
7. Website
· Develop new website - Check AZ Cousin & Right On Target
· Select best search engine to place website in prominent locations on net
· Obtain a new email address
8. Other
· Select and order new uniforms with different look to the current design - based on black pant/ black tops with bold front & full back panel signage - Check Right On target?
· Change telephone on hold audio message
· Change Fleet business details
· Sort out rebates payment from current suppliers
· Replace JQF Tyre maintenance book with our own benefit card with similar/ better benefits
· Replace front counter
18 Exactly when the Prahran Action Report was provided to Conlon is not clear. Tucker Senior had a two hour meeting with Conlon on 11 November 2008. Conlon was not called to give evidence and, as noted above, Tucker Senior did not appear at the trial. Conlon's file note of the meeting was in evidence and recorded the meeting as follows:
… [I]t was decided to attempt to surrender the lease and get a new lease simultaneously in the name of the new company. [Richard Tucker] will be able to devote time to the business because he is presently finding it difficult to obtain a job in events organising.
[Tucker Senior] was told that in accordance with the [F]ranchise [A]greement he would not be able to … work for the new company and he should avoid involvement in the new business.
The manager is Andrew Zissimou who will continue to manage the new business.
[Conlon] questioned whether the restraint in the [F]ranchise [A]greement is reasonable because it binds [Tucker Senior] to not being able to be involved in the business for a period of two years after the termination of the lease and if the franchise is not terminated, he could be effectively unable to work in the industry for another 10 years. [Tucker Senior] was aware that in all probability the franchisor will see to pursue damages from him on the basis of the breach of the franchise agreement by the present business for which he is a guarantor.
19 I do not accept that Tucker Senior had no hand in the preparation of the Prahran Action Report. I conclude that Tucker Senior prepared the Prahran Action Report and gave that report to Conlon.
20 As the summary of advice demonstrates, Tucker Senior was under no misapprehension that the steps he wished to take were wrong and would result in litigation. One week later, Tucker Senior's plans had hit a hurdle. On 21 November 2008, he spoke by telephone with Conlon. Tucker Senior told Conlon that he was not able to have his son, Richard Tucker, attend to sign the "company documentation" as Richard Tucker was concerned about:
· Possible bankruptcy arising from action taken by the franchisor.
· The possibility of an injunction being granted.
21 Tucker Senior told Conlon he had to have a word with his son and that it may be necessary for Conlon to be involved in those talks. Tucker Senior also told Conlon he had attempted to contact Danks but had been unsuccessful.
22 The reference to "company documentation" (see [20] above) on 21 November 2008 was a reference to the first step in the Prahran Action Report - to register a new company -Admin. On 2 December 2008, the incorporation fee for Admin was paid, the fee recorded on Conlon's law firm's account ledger for Tucker Senior. On 3 December 2008, Tucker Senior met with Danks' son, Peter Danks, and discussed proposed variations to the lease for the Site including an extension to the term of the lease, an increase in the rent and that the tenant would change to a company owned and controlled by Richard Tucker but with Tucker Senior remaining a guarantor. Tucker Senior asked Peter Danks to indicate whether Danks agreed to the proposed changes and for them to "formalise it as soon as practical". An email drafted by Peter Danks addressed to Danks stated that if it was "all OK", he would confirm with Tucker Senior.
23 On 13 January 2009, the sole director and shareholder of Admin was Richard Tucker. Richard Tucker's concerns had apparently been resolved.
24 Tucker Senior tried other means to rid himself of the franchise. Zissimou gave evidence, which I accept, that in January or February 2009, Tucker Senior asked him whether he would be interested in purchasing the business and Zissimou said no.
25 On 15 January 2009, Conlon gave the following instructions to a person in his firm "as per the clients (sic) wishes":
[Tucker Senior] no longer wishes to be in a franchise relationship with the franchisor under which he is operating. He cannot, however, get out of the franchise agreement he is currently in.
[Tucker Senior] thus plans to retire from his job altogether. His son will then take over the lease and start a whole new business. The new business will have a new colour scheme and a new name, etc.
[Conlon] has set up a company called [Admin] (whereas the old company was Purcom No.34 Pty Ltd) which will be used to run the new business. The new company is a single shareholder and director (the clients (sic) son). The single share will be held for a unit trust called the Prahran Tyre & Service Centre Unit Trust. [Tucker Senior] will be the sole unit holder.
We need:
· Business name application for Prahran Tyre & Service Centre.
· Unit Trust by which [Tucker Senior] is the sole unit holder.
· Declaration of trust from [Tucker Senior]'s son.
26 On 21 January 2009, the Prahran Tyre & Service Centre Unit Trust (the Trust) was created by Deed of Trust between Tucker Senior and Admin. Admin was the trustee. The sole unit holder was Tucker Senior. The same day, Richard Tucker as sole director and shareholder of Admin, executed a declaration of trust to the effect that his entire shareholding in Admin was held on trust for the benefit of the Trust.
27 The next day, 22 January 2009, the business name "Prahran Tyre Centre" was registered. Its registered address was the Site and Admin was listed as its owner. The Business Names Extract recorded that the name was registered on 22 January 2009 for a business which was to commence on 2 March 2009.
28 By 12 February 2009, steps to effect the transfer were still not completed and Conlon's law firm was still negotiating with Danks on the basis of "the retirement from the business" of Tucker Senior. The steps were ultimately effected and Danks' costs were paid, the fee recorded on Mr Conlon's law firm's account ledger for Tucker Senior. In addition to finalising the lease arrangements for Admin, Tucker Senior entered into a Service Agreement between Admin and Havealook Marketing Group Pty Ltd for the creation and hosting of a website with the domain name www.prahrantyres.com.au. Tucker Senior signed the Service Agreement for and on behalf of Admin.
29 At about the same time as his father was dealing with the landlord and creation of a website for Admin (in mid to late February 2009), Richard Tucker telephoned a Mr Andrew Jones, a promotional goods on-seller who conducts a business known as "Promotional Innovation Group". Tucker Senior, who had known Mr Jones for about 15 years, had provided his son with Mr Jones' name. Richard Tucker told Mr Jones he was "after some uniforms and such". About three days later, Mr Jones attended the Site and met Tucker Senior and Richard Tucker. Mr Jones' evidence was that after receiving the telephone call from Richard Tucker he produced a logo for the new business which he took to the Site and handed to Richard Tucker. He did not charge for the logo. Mr Jones did invoice "Prahran Tyre Centre" for shirts and pants embroidered with the "PTC logo". Mr Jones gave evidence that in late February 2009 he delivered the clothing and some business cards to Zissimou at the Site in exchange for an envelope containing cash. Consistent with instructions from Richard Tucker, there were business cards for Zissimou and also cards for the PTC which otherwise bore no name. No business cards were produced for Richard Tucker.
30 On 24 February 2009, Tucker Senior met again with Conlon. Tucker Senior told his lawyer that he was "ready to proceed with the changeover on 6 March" but could not understand the delay in the preparation of the paperwork.
31 By 28 February 2009, the paperwork appears to have been completed, at least in part, when an "Agreement for the Sale of Stock" was signed by Tucker Senior on behalf of Purcom and by Richard Tucker on behalf of Admin (the Stock Agreement). The sale price for the stock "set out in the schedule attached" was $41,514.60. The copy of the agreement in evidence did not contain a schedule. Admin agreed to pay for the stock by five instalments payable every two months until 1 January 2010. The first instalment of $7,500.00 was due on 1 May 2009.
32 On 2 March 2009, a Monday, Tucker Senior further consulted Conlon. He spoke by telephone with Conlon and told him of a meeting he had held with JAX Quickfit about the establishment of a new franchise. Conlon's advice was that if the new premises were not in the territory specified in the Franchise Agreement, there was nothing that could be done. Tucker Senior told Conlon the matter had caused him considerable strain and that he was visiting the doctor for treatment. Despite the strain, at 6:31pm that evening, Tucker Senior sent to Conlon two letters that he proposed to send to JAX Quickfit. The first letter, a letter of complaint about the establishment of another franchise so close to the Site, he proposed to send the next evening, Tuesday. Tucker Senior told Conlon he proposed to send the second letter, the substance of which follows, at the close of business on the Friday (being the day of the changeover).
Following recent events, I have been forced into making an important business decision.
At close of business today, being Friday 6th March 2009, my JAX Quickfit Prahran franchise will cease to operate out of the premises located at 386 High Street Prahran.
It is my intention, to relocate my Franchise to another site within my Franchise territory, with a minimum distance of 5-7 kilomet[re]s from the new opened Company store.
I am currently undertaking this task and have sort (sic) assistance from local commercial Real Estate agents.
33 The next day, 3 March 2009, Conlon telephoned Tucker Senior and approved the correspondence but made two suggestions: the second letter should include advice regarding his health and he should engage a real estate agent to write to him confirming they are looking for an appropriate site for him to relocate the franchise.
34 On 6 March 2009, Tucker Senior on behalf of Purcom sent a letter to JAX Quickfit in the form of the draft (see [32] above) with the added paragraph that "I have been advised to take it easy in the short term, as I am receiving Medical attention for the high level of Tress (sic) I am currently experiencing". On the same day, the existing lease was surrendered and a new lease of the Site to Admin, guaranteed by Tucker Senior and Richard Tucker, was executed.
35 Over the long weekend of 7, 8 and 9 March 2009, the changeover of the Site occurred. Tucker Senior was busy. Despite usually working each Saturday until 1:00pm, Zissimou was given the day off. Zissimou's evidence, which I accept, was that when he arrived at work at 7:45am on Tuesday, 10 March 2009, he found that the Site had been repainted and that business had changed its name from JAX Quickfit to "Prahran Tyre Centre".
36 In addition to work on the physical Site, Tucker Senior also dealt with a supplier. On Sunday 8 March 2009, Tucker Senior sent a completed credit application, signed by Richard Tucker as the director of Admin, to Pirelli. The cover sheet, on the letterhead of PTC, was signed by Tucker Senior and stated, in part, "Please note I have added my personal guarantee".
37 On Monday, 9 March 2009, the Chief Executive Officer of JAX Quickfit responded in writing to Tucker Senior's letter of 6 March 2009 (see [34] above). The substantive paragraphs read:
Of concern, in the second paragraph of your letter you have indicated that the franchise will cease to operate out of your current premises as of close of business last Friday. I sincerely hope that you have not in fact closed the business as this constitutes a breach of the Franchise Agreement. If your reason for ceasing to operate the business is your health which you allude to in the final paragraph of your letter there is scope for appointment by the franchisor of a replacement to operate the business during your absence. I am however somewhat confused in that you also indicate your intention to relocate the franchise to another site within your franchise territory and you say you have approached some local real estate agents to assist you in finding another location. Robert, you do not have an entitlement to unilaterally decide to relocate. Relocation is covered by clause 2.2 of the Franchise Agreement, to which I specifically refer you. In my view none of the circumstances referred to in sub-paragraphs (a), (b), (c) or (d) of clause 2.2 apply. Further, as you are aware, we (and I am referring here to the franchisor) have invested considerably in the current site by way of redecoration, signage, fitting out and marketing and there exists no justification for virtually throwing this investment out the window. Similarly, the cost of relocation simply could not be justified.
In short, you do not have the franchisor's approval to relocate and if you have in fact closed the doors and such closure persists then you will be considered to be in breach of your Franchise Agreement thereby justifying termination of the Franchise Agreement by the franchisor.
I am prepared to fly to Melbourne to meet with you and discuss your concerns. I am aware that it is public holiday in Victoria today. Ryan Deal will be in attendance at your outlet when you open for business tomorrow.
(Emphasis in the original).
38 The next day, Tuesday 10 March 2009, access to stock from tyre suppliers for the Site was the focus of Tucker Senior and JAX Quickfit. By 8:04am, JAX Quickfit had emailed Bridgestone, a tyre supplier, requesting an immediate stop on stock being supplied to the Site. Tucker Senior sent a facsimile to Tyres4U, another tyre supplier, advising them of the change in trading name to "Prahran Tyre Centre". When contacted by a representative of Tyres4U, Tucker Senior confirmed with the representative that despite the change in trading name, there was no change in the ABN or ownership of the business and that the change in name occurred on Saturday 7 March 2009. Only the last part of that information was accurate (the change in name occurred on Saturday 7 March 2009), the rest was not.
39 On 11 March 2009, JAX Quickfit served a Notice of Termination of Franchise Agreement on Purcom and served a statutory demand on Purcom seeking a total of $145,962.22. The amounts claimed in the demand were described as "amounts owing to [JAX Quickfit] pursuant to the Franchise Agreement". On the same day, Tucker Senior consulted Conlon about the possible action that could be taken by JAX Quickfit and how best he could protect his interests.