Uncertainty as to the present fee structure?
58In his report dated 14 October 2011, Mr Plover identified a number of matters which in his opinion pointed to uncertainty as to the continuity of the present fee structure of the NSW Trustee beyond the short to medium term. He said:
In conclusion, while all fund manager fee bases contain future uncertainty, I believe that the level of future uncertainties present in the NSW T&G current fee basis is so high that it would not be prudent to use it when calculating values of long-term fund management.
59Mr Plover pointed to a number of matters to support that conclusion. His opinion was summarised in the joint report as follows:
55. Mr Plover is of the opinion that, while any calculation of future events has a large element of uncertainty, it is critical to address any concern that an established sum is understated or overstated, and to attempt to adjust it accordingly.
56. Excerpts from page 3 of the September 2008 IPART's review (referred to by Mr Plover in his reports dated 14 October 2011 and 16 November 2011) recommend that a more cost-reflective NSW T&G fee structure ought to be considered in a future fee review.
57. Examining Ms Gray's circumstances:
she has a high degree of impairment and is therefore likely to have higher than average service needs. This fact is not reflected in the temporary, capped management fee of the NSW T&G
she has a higher than average net worth and therefore any removal or relaxation of the current, temporary fee caps will result in substantial increases in her costs of management
under the concept of "affordability funding", her large awarded sum is likely to preclude her from benefiting from the current and future subsidies that may be implicit in the current NSW T&G fees structure
58. It is therefore Mr Plover's view that, applying the current fee and cost structure of the NSW T&G is highly likely to understate the future fund management costs to Ms Gray. Consequentially, a suitable assessment of Ms Gray's investment costs can only be established by allowing a large range of uncertainty in future potential fee regimes (as Mr Plover has attempted to do in paragraph 29 [sic: 30] above).
60Mr Plover's reliance on the IPART review included his conclusion from that review that the current fee structure (including the $15,000 cap on the annual management fee of 1.1% in 2009) is temporary. He placed considerable emphasis on the expectation that a further review by IPART will see the introduction of "a more cost-reflective structure in the future".
61The defendant noted that the IPART review related to the OPC before its merger with the NSW Trustee which, according to the uncontested evidence of Mr Farrell, has seen increased efficiencies and economies of scale.
62The defendant submitted that Mr Plover's opinion as to what may happen in the future of the NSW Trustee based on IPART's review of the OPC was "utterly speculative". It was further submitted that the opinion was inherently illogical: if, as Mr Plover believes, there exists uncertainty as to whether the NSW Trustee's fee structure may be the subject of a recommendation by IPART for change in the future, it necessarily follows that there is uncertainty as to what the outcome of any such recommendation might be. The defendant submitted that it was inherently illogical for Mr Plover, whilst acknowledging uncertainty in that respect, to venture the opinion that the true cost of fund management by the NSW Trustee is likely to be higher than presently asserted in the prescribed rates.
63I do not accept that the position adopted by Mr Plover was inherently illogical. What Mr Plover purported to do, in the application of his expertise, was to identify risks and possibilities and to express his opinion as to the likely path of events on the basis of those risks and possibilities. It does not follow from his concession that the future is uncertain that any such opinion is merely guesswork. Mr Plover explained his reasons for thinking that the fees charged by the NSW Trustee will probably increase, but accepted that this was a matter of his judgment (T304-305 and 309-310).
64Mr Watt's opinion on this issue was summarised in the joint report as follows:
59 Mr Watt is of the opinion that the issue of uncertainty requires speculation about the future which is a matter for legal submissions and a determination by the Court rather than a matter for expert opinion. Suffice to say that in Mr Watt's opinion the fee structure of the NSWT&G as it currently stands:
(a) is well documented in the legislation and the various factsheets and other publications of the NSWT&G;
` (b) is understood by all parties;
(c) has been in place for a number of years albeit with several adjustments to the cap placed on the management fee (it is worth noting that, historically, the adjustments to the cap on the management fee have effectively lowered the annual management fee cost to those clients of the OPC / NSWT&G with larger balances).
65Due weight must be given to the evidence of Mr Farrell which, as already noted, was uncontested. Mr Farrell noted that the process for any change in the fee structure involves considerable work and a large degree of research, community consultation and benchmarking with other States. He noted that IPART was not due to revisit the issue until at least 2014.
66Mr Farrell further stated:
financial results since the merger combined with the availability of funds from the Public Trustee Interest Suspense Account indicate the current level of government subsidies is sufficient for the NSWTG to maintain the current fee structure for a good number of years.
67It is critical to the determination of this issue to note that the positions of Mr Plover and Mr Farrell are not mutually exclusive. It may well be that the funds currently available are sufficient for the Trustee to maintain the current structure for "a good number of years"; it may also be that a recommendation for increased fees will be made and implemented at some point after 2014. Mr Farrell expressly places his confidence as to the present structure, in part, on the availability of funds from the Interest Suspense Account. It does not seem inherently unlikely that the IPART would, at some point in the not too distant future, consider a more cost-reflective structure to be more appropriate. In my view, the concerns identified by Mr Plover on that issue are substantiated by cogent reasoning and accord with common sense. Based on the evidence of Mr Farrell, I accept that possibility is probably small but I do not consider it to be "utterly speculative" in all the circumstances.
68Separately, Mr Plover relied upon his reading of sections 106 and 109 of the NSW Trustee and Guardian Act , which prompted him to the conclusion that the NSW Trustee has an unfettered discretion to charge indirect costs of the kind discussed above in the future. I think it would be undesirable for me to express a concluded opinion on the proper construction of that legislation in a proceeding of this kind and in the absence of the NSW Trustee as a party. It is perhaps enough to observe that, if the legislation confers the discretion contended for on behalf of the plaintiff, Mr Farrell's uncontested evidence supports the conclusion that the NSW Trustee does not presently exercise that discretion as a method of meeting the indirect costs of fund management.
69It is of course impossible to know with any certainty what the course of the future will be on that issue. A degree of speculation is inherent in the task of quantifying future costs over such an extended period. The assumption adopted on behalf of the defendant (that the fees will remain constant) is equally speculative. The task is to do the best I can, weighing those competing predictions.
70I am persuaded by the evidence of Mr Plover that there is a small but appreciable risk that the assumption adopted on behalf of the defendant (that the existing fee structure of the NSW Trustee will continue for 67 years) would produce an underestimate as to the true future cost of fund management calculated by reference to the fees of the NSW Trustee.
71To a small degree, that conclusion has informed my conclusion as to the next issue.
What is the proper allowance for fund management fees?
72There are other considerations that must be taken into account in determining the proper allowance. As already noted, I do not think the fact that the Trust Company has been appointed as the manager of the plaintiff's estate is determinative of the reasonableness of the amount claimed on that account, but plainly it is relevant. It indicates, at the very least, that the Trust Company is an appropriate manager of the estate.
73Separately, evidence adduced on behalf of the plaintiff explained that the choice of a private manager was informed, in part, by prior difficulties encountered by the plaintiff's mother in dealing with the NSW Trustee. Without descending to the detail of that evidence, it amply explained Mrs Gray's preference to engage a private trustee. In my opinion, her decision in that respect was entirely reasonable. The defendant does not contend otherwise but takes issue only with the plaintiff's entitlement to be compensated for the full cost of that choice.
74The parties did not identify any earlier decision in which the Court has had to determine a disputed claim for the cost of a private manager by a person whose estate is subject to management under the NSW Trustee & Guardian Act . Dr Morrison drew my attention to a number of decisions in which the cost of a private manager has been allowed. However, in each of those, there was doubt as to whether the plaintiff was sufficiently disabled as a result of the defendant's negligence as to be declared incapable of managing his affairs under the relevant protective legislation: see Mortimer v Burgess (1997) 25 MVR 463; The Nominal Defendant v Martin (1997) 26 MVR 474.
75The defendant invited the Court to adopt the same approach as was adopted by Smart AJ in Tu Tran v Dos Santos (No. 2) [2009] NSWSC 336. In that case, the plaintiff sought an amount of $108,828 as the cost of having a fund of $1.2 million managed by ANZ Trustees as a private manager under the OPC. The defendant submitted that the allowance should be limited to $82,300, being the cost of having that fund managed by the OPC (at [43]).
76However, those figures were not properly comparable. The defendant's figure (evidently the subject of evidence before Smart AJ from Mr Watt, the defendant's expert in this case) did not make any allowance for future earnings on the fund or for inflation. The plaintiff's figure evidently made allowance for both earnings and inflation but at different rates. It allowed for assumed earnings of 7.65% (apparently based on existing rates) but also assumed inflation at the 3% discount rate prescribed in Todorovic . Neither is consistent with the approach I have taken in this case (see my earlier judgment especially at [55] and [73]) but more importantly for present purposes, it must be recognised that the figures presented to Smart AJ did not compare like with like.
77In determining the claim, his Honour took into account the particular difficulties faced by the plaintiff's tutor, including the fact that the plaintiff would not be able to confer directly with the trustee because of his injuries; the fact that the his brother and mother were Vietnamese and had poor English; and the fact that there would be difficult choices to be made for the plaintiff because his verdict was to be reduced by 60% for contributory negligence. His Honour appears to have accepted (at [49]) that a private manager may be better placed to meet those difficulties.
78His Honour concluded (at [51]):
Given the circumstances of the tutor and the plaintiff I can well understand the preference submitted on behalf of the plaintiff [to engage a private manager]. I have to weigh the lesser financial burden of fund management by the OPC and the need for the fund manager to be able to spend time with those acting on behalf of the plaintiff and others (including the nursing home) to resolve the difficulties which are likely to arise. While financial considerations are important, there are also other factors. In all the circumstances, I allow $98,000.00 for the costs of fund management. That represents the reasonable cost of funds management and does not include services the defendant should not be required to meet.
79It may be noted that the sum allowed by his Honour was just over the half-way point between the amount proposed by the plaintiff and the defendant. As already noted, however, those figures were not properly comparable.
80In the circumstances, I confess it is not clear to me which aspect of the reasoning of Smart AJ the defendant intended to commend for my adoption. His Honour awarded more than the cost calculated at the rates prescribed for the OPC. Smart AJ was evidently persuaded in that respect by the higher level of personalised service commanded by the particular case.
81Conversely, upon analysis, a factor evidently contributing to his Honour's refusal to allow the whole amount claimed by the plaintiff was the fact that part of the need for a higher level of personalised service was the complexity of meeting the plaintiff's needs from a fund that had been substantially reduced on account of the plaintiff's contributory negligence. No such issue arises in the present case. All of the fund management services required by the plaintiff are due to the negligence of the defendant.
82In the present case, I am satisfied, having due regard to the orders made by White J, but also on the strength of the evidence before me, that the tutor's choice of a private manager was entirely reasonable. In those circumstances, I accept, as submitted by Dr Morrison, that this is not a case for "splitting the difference" as Smart AJ did in Tu Tran .
83The plaintiff invited the Court to consider that there may be a range of fund management costs, all of which are fair and reasonable. Dr Morrison relied in that respect on the decision of the Court of Appeal in Stocovaz v Fung [2007] NSWCA 199 at [37] per Handley AJA, Hoeben J agreeing.
84Stocovaz was concerned with the cost of repairing a Mercedes Benz, as to which, unsurprisingly, the evidence revealed a range. Mr Deakin submitted that the decision should be confined to its particular field and is unsuitable to be applied in the present case, where the services required by the plaintiff are available from a public trustee who is not driven by any profit motive.
85Mr Deakin submitted further that the extent of the difference between the plaintiff's figure and the defendant's figure for fund management in the present case is so great as to point to the conclusion that the amount claimed by the plaintiff is unreasonable. To that submission may be added the observation that none of the cases that have been drawn to my attention have involved an allowance for fund management costs in the order of those now claimed, which slightly exceed 25% of the fund to be managed.
86That said, each case must be considered on its own facts. The plaintiff's disability falls at the high end of the range. She is extremely disabled and has a lengthy life expectancy. Her mother's reasons for choosing the more personalised services of a private manager are compelling. The Equity Division of this Court has endorsed that choice. Mrs Gray's prior experience of the Office of the NSW Trustee further demonstrates that it was reasonable of her not to accede to the cheaper alternative offered by the State.
87Mr Deakin reminded me of the statement of Barwick CJ in Arthur Robinson (Grafton) v Carter (1968) 122 CLR 649 to the effect that the plaintiff is entitled not to what is ideal but to what is reasonable to satisfy her requirements. In all the circumstances, the plaintiff has satisfied me that, in the particular circumstances of this case, her claim for the cost of fund management by The Trust Company is reasonable and should be allowed.
88Mr Deakin noted that the only evidence before the Court is a statement of indicative rates (see letter dated 17 August 2010 from the Trust Company to the plaintiff's solicitor, Ms Henderson). The letter expressly states that no allowance has been made in the rates indicated for a reduced management fee or percentage charge applicable against the value of a freehold residence (I apprehend such allowance would routinely be made by analogy with the concession in the rates charged by the NSW Trustee that the annual management fee of 1.1% applies only to "chargeable assets").
89Separately, Mr Deakin noted that there is no evidence that The Trust Company will in fact charge the rates indicated in the present case and would not take the engagement in what is plainly a large estate for any lesser rate. In my earlier judgment at [37], I gave leave to the plaintiff to adduce further evidence directed that issue. I do not know whether that issue was overlooked in the flurry of further expert evidence or whether the absence of evidence on that issue reflects a choice. I do not think that I should speculate on that issue. Since the parties have asked me not to make final orders in this judgment (given the need for further calculation) I think I should hear the plaintiff further on that issue.