(b) having regard to all the circumstances, the determination of the question of law concerned could substantially affect the rights of the appellant as a party to the arbitration agreement with the respondent (s 38(5)(a)).
3 By way of brief background, the appellant (referred to as the Distributor in the arbitrator's awards and in the underlying agreement) has distributed publications on behalf of the respondent (referred to as the Company in the arbitrator's awards and the underlying agreement) for many years. On 1 July 2000, the parties entered into a written contract dealing with their continuing relationship. The term of the contract was for five years. With the advent of the introduction of the Goods and Services Tax, new terms were necessary to accommodate the requirements of that taxation regime. A new agreement (being the relevant underlying agreement with which the arbitrator and the primary judge were, and this Court is, concerned) was signed on 1 April 2002 for a term which expired 5 years after 1 July 2000.
4 A dispute arose between the parties as to the proper construction of the agreement. The commercial arrangement between the parties contained an arbitration clause (cl 14).
5 The agreement had a New South Wales proper law clause (cl 15).
6 The agreement also had an entire agreement clause entitled "Implied Terms" in the following terms (cl 18):
This Agreement embodies the entire understanding of the parties and there are no promises, terms, conditions or obligations, oral or written, express or implied other than those contained herein.
7 Schedule 1 to the agreement which set out the method of payment had a certificate clause (cl (3)(iv)) as follows:
The Distributor will provide a final accounting in respect of each Publication to the Company on or before Finalization. The Distributor will, on the date of such final accounting, be deemed to have purchased from the Company the number of copies of each Publication which that final accounting indicates have been sold by the Distributor.
8 The essential nature of the dispute was whether the written agreement between the parties required the appellant to have returned to it by distribution outlets (such as newsagents) unsold copies and to have confirmed the number of those returns by a process of counting to be entitled to a Returns Credit.
9 The final award dated 4 July 2007 contained the terms of the relevant declaration as to the construction of the agreement as follows:
That on its proper construction, and subject to the exceptions relating to Western Australia, Northern Territory, Tasmania, remote areas and supermarkets, the Distribution Agreement permitted Gordon & Gotch to a Returns Credit only in respect of those publications which had been returned by the outlets to Gordon & Gotch and in respect of which Gordon & Gotch had confirmed by count that the returned had actually occurred.
10 The final award also required the appellant to pay to the respondent the sum of $832,390.27, as damages for breach of contract, plus interest. No issue arises on this appeal as to the quantum of damages awarded by the arbitrator.
11 The qualification in the declaration made by the award after the phrase "exceptions relating to" was at the heart of the arguments on appeal as to the asserted error of the arbitrator and of the primary judge. There was, apparently, a different approach to "returns" for distribution outlets in what might be said to be areas remote from the operations of the parties in New South Wales, and for supermarkets. It was common ground that in years prior to the agreement and during the course of the operation of the agreement there was no expectation that full unsold copies of publications would be physically returned to the appellant by outlets in Western Australia, Northern Territory, Tasmania and remote areas. Rather, the arrangement was that outlets in those areas would return covers of the publications. The evidence before the arbitrator diverged somewhat as to whether a counting of the covers was undertaken. The appellant's witness said it was not; the respondent's said it was (or was understood to have been). As to supermarkets, it was common ground that the understood arrangement was that the parties would accept as reliable the claim by the supermarkets as to what was unsold without the need to return either full copies or even covers of the publications and thus, necessarily, without any counting. The written agreement did not, however, make special, or differential, written provision for these areas and for these circumstances.
12 The submissions on appeal directed themselves to the asserted errors of the arbitrator. This was done because it was asserted that the error of the primary judge was in the failure to identify and accede to the submissions of the appellant that the arbitrator's approach was sufficiently in error to engage the Commercial Arbitration Act, s 38. It is unnecessary to deal with this approach at length, save to say that what was involved in this Court was an appeal from orders of the primary judge. The appeal was under the Supreme Court Act 1970 (NSW), s 75A. Success on appeal requires the demonstration of error in the primary judge.
13 The first complaint made by the appellant was the asserted failure of the arbitrator to recognise that the differential treatment by the parties in their commercial dealings to the question of returns from remote areas and supermarkets was fatal to his conclusion that the agreement had a meaning and content requiring unsold publications to be returned by outlets to the appellant and for the appellant to count them. It was submitted that, if this procedure had not been undertaken in relation to remote areas and supermarkets for many years, the contract could not be given an undifferentiated meaning contrary to that practice.
14 The primary judge dealt with this matter in [71] to [79] of her reasons. The primary judge said that this matter came to the debate before her late in the piece. Her Honour allowed written submissions on this aspect of the matter after the hearing had concluded. In [72] of her reasons the primary judge said:
It seems to be common ground that absent an agreed position or understanding that such carve out should occur, it would amount to a manifest error on the face of the Award.
15 By this the primary judge was referring to the exception made in the terms of the declaration set out above.
16 Later in [72] of her reasons the primary judge shortly identified the parties' submissions. Her Honour said:
Put shortly the defendant's position is that the carve out was 'agreed' or was not part of the 'dispute' referred to arbitration. The plaintiff denied that there was any agreement or common ground between the parties that the Arbitrator should, in construing the Agreement, carve out the excluded group.
17 Her Honour then in [73] to [78] of her reasons set out an outline of the matter that had occurred at the arbitration, as follows:
[73] It is true that there is nothing recorded in the Final Award in respect of any such agreement. However in the First Interim Award the Arbitrator under the heading "Background of the dispute" referred to the system pursuant to which the Outlets recorded the number of unsold copies and returned them with the completed form to Albury. The Arbitrator referred to this in paragraph 4 of that Award and said that such system was "subject to some exceptions referred to below". In paragraph 6 the Arbitrator said:
As indicated there were exceptions to this practice. The distributor had never required some outlets to return full copies of unsold publications. These included outlets in Western Australia, Northern Territory and Tasmania and outlets from far country regions. As well supermarkets were excluded. These facts were said to be known to the company but, apart from these exceptions, the general practice applied. For its part the company asserted that it had always believed that, apart from the instance of supermarkets in respect of which it acknowledged that there was a specific agreement, unsold publications from Western Australia, Northern Territory and Tasmania (and other remote regions) were returned to the distributors's relevant State office rather than Albury (either by way of full copy returns or by "cover returns"), and that these returns were in some way reconciled against the unsold publication[s] claimed by the relevant outlets. I should add that there is some difference between the parties as to whether those outlets which returned copies were required to send return forms but that is presently of no moment in this dispute.
[74] In the First Interim Award the Arbitrator also said:
34. In the remarks I have just made I have excluded consideration of the special cases of remote areas, distant states and supermarkets. It seems clear that specific arrangements were made and/or accepted by the company in relation to some of those circumstances. In others it may be that the company was ignorant of the precise practices of the distributor. These facts do not, in my opinion, bear on the construction of the agreement. Accordingly, this award deals only with those publications which were dealt with under the agreement and not subject to any specific exemption from its terms.
35. Confining my remarks in that way I would conclude that in changing its system, departing from its normal procedures for checking and counting of the publications which were returned to it, and making claims for credit based merely on the statement of numbers returned proffered by an outlet the distributor was making claims from returns credits on a false basis and not one authorised by the contract. The consequence is that the company is entitled to a declaration that states, in effect, that the distributor is only entitled to make a claim for a Returns Credit in respect of publications returned to it, the number of which is confirmed by counting with mechanical or hand counting. …
…
38. … In my opinion a declaration should be made and it should be in the following form: That on its proper construction, and subject to the exceptions relating to Western Australia, Northern Territory, Tasmania, remote areas and supermarkets, the 2002 distribution agreement permits the distributor to a Returns Credit only in respect of those publications which have been returned by the outlets to the distributor and in respect of which the distributor has confirmed by count that the return is actually occurred.
[75] After the First Interim Award was made, the defendant amended its Points of Claim in the arbitration which included the following:
"Outlet (s)" means an Outlet within the meaning of the 2002 Distribution Agreement not being a supermarket, an outlet in Western Australia, Tasmania, Northern Territory, or a remote rural outlet, which prior to 1 October 2003 was not required to make full copy returns to Gordon & Gotch in order to claim credit for unsold Publications.
[76] The plaintiff responded to that amendment with an Amended Reply in which it claimed that the relevant calculations for the Purchase Price did not depend upon "actual returns" but rather upon the [returns] "claimed" by the Outlets. The Amended Reply then claimed:
There is a sound basis for structuring the Agreement in this way. Simply put, it has never been practical for all Publications to be returned to G & G. Even under the previous system, all Publications were not counted. This was known to Horwitz.
[77] The defendant filed a Response to the plaintiff's Reply which included the following:
The 2002 Distribution Agreement provides for bar-coding to facilitate that process and penalty charges if bar-coding is not adopted. As referred to above, Horwitz believed that, subject to the agreed exceptions, the balance of unsold Publications were returned to Gordon & Gotch by Outlets, that Gordon & Gotch required this in accordance with the provisions of the agreements entered into with Horwitz, and that Gordon & Gotch then counted all of the Publications returned to it. (Emphasis added)
[78] In opening submissions before the Arbitrator reference was made to the fact that "supermarket figures" would be ignored and there was also a reference to "agreed remote areas". There was also an exchange with the Arbitrator that he was dealing with "newsagents only". The defendant submitted that the dispute that was referred to arbitration did not include supermarkets or remote areas. It was submitted that the Arbitrator's observation in paragraph 34 of the First Interim Award correctly identified the areas of dispute between the parties."