The Case against Coles
14 The Ombudsman seeks the following orders against Coles:
12. A declaration that Coles contravened section 45 of the FW Act in relation to each of the employees as referred to in paragraphs:
(a) paragraphs 21, 25 and 46 of the Statement of Claim; or in the alternative
(b) paragraphs 35, 39, 43 and 46 of the Statement of Claim.
13. Orders under section 546 of the FW Act that Coles pay penalties in respect of the contraventions of section 45 of the FW Act referred to in:
(a) paragraphs 21, 25 and 46 of the Statement of Claim; or in the alternative
(b) paragraphs 35, 39, 43 and 46 of the Statement of Claim.
14. An order under section 546(3) of the FW Act that Coles pay the penalties into the Consolidated Revenue Fund of the Commonwealth.
15 The Ombudsman does not allege that Coles was the primary contravener of the various sections in the FW Act. He alleges that it was involved in contraventions by Mr Al Hilfi. He relies on s 550 of the FW Act, which is in the following terms:
(1) A person who is involved in a contravention of a civil remedy provision is taken to have contravened that provision.
(2) A person is involved in a contravention of a civil remedy provision if, and only if, the person:
(a) has aided, abetted, counselled or procured the contravention; or
(b) has induced the contravention, whether by threats or promises or otherwise; or
(c) has been in any way, by act or omission, directly or indirectly, knowingly concerned in or party to the contravention; or
(d) has conspired with others to affect the contravention.
16 The primary contraventions alleged against Mr Al Hilfi are contraventions of ss 45, 536(1) and 535(1) of the FW Act. Those sections are in the following terms:
45 Contravening a modern award
A person must not contravene a term of a modern award.
Note 1: This section is a civil remedy provision (see Part 4-1).
Note 2: A person does not contravene a term of a modern award unless the award applies to the person: see subsection 46(1).
535 Employer obligations in relation to employee records
(1) An employer must make, and keep for 7 years, employee records of the kind prescribed by the regulations in relation to each of its employees.
Note: This subsection is a civil remedy provision (see Part 4-1).
(2) The records must:
(a) if a form is prescribed by the regulations - be in that form; and
(b) include any information prescribed by the regulations.
Note: This subsection is a civil remedy provision (see Part 4-1).
(3) The regulations may provide for the inspection of those records.
536 Employer obligations in relation to pay slips
(1) An employer must give a pay slip to each of its employees within one working day of paying an amount to the employee in relation to the performance of work.
Note 1: This subsection is a civil remedy provision (see Part 4-1).
Note 2: Section 80 of the Paid Parental Leave Act 2010 requires an employer to give information to an employee to whom the employer pays an instalment under that Act.
(2) The pay slip must:
(a) if a form is prescribed by the regulations - be in that form; and
(b) include any information prescribed by the regulations.
Note: This subsection is a civil remedy provision (see Part 4-1).
17 For the purposes of considering s 45 of the FW Act, the terms of s 46 and s 47 should also be noted.
46 The significance of a modern award applying to a person
(1) A modern award does not impose obligations on a person, and a person does not contravene a term of a modern award, unless the award applies to the person.
(2) A modern award does not give a person an entitlement unless the award applies to the person.
Note: Subsection (2) does not affect the ability of outworker terms in a modern award to be enforced under Part 4-1 in relation to outworkers who are not employees.
47 When a modern award applies to an employer, employee, organisation or outworker entity
When a modern award applies to an employee, employer, organisation or outworker entity
(1) A modern award applies to an employee, employer, organisation or outworker entity if:
(a) the modern award covers the employee, employer, organisation or outworker entity; and
(b) the modern award is in operation; and
(c) no other provision of this Act provides, or has the effect, that the modern award does not apply to the employee, employer, organisation or outworker entity.
Note 1: Section 57 provides that a modern award does not apply to an employee (or to an employer, or an employee organisation, in relation to the employee) in relation to particular employment at a time when an enterprise agreement applies to the employee in relation to that employment.
Note 2: In a modern award, coverage of an outworker entity must be expressed to relate only to outworker terms: see subsection 143(4).
Modern awards do not apply to high income employees
(2) However, a modern award does not apply to an employee (or to an employer, or an employee organisation, in relation to the employee) at a time when the employee is a high income employee.
Modern awards apply to employees in relation to particular employment
(3) A reference in this Act to a modern award applying to an employee is a reference to the award applying to the employee in relation to particular employment.
18 The following allegations are taken from the FASOC.
19 Coles is a corporation carrying on business throughout Australia operating supermarkets and other retail premises including a Coles Supermarket store (store number 455) and a Kmart store (store number 1021) located in West Lakes, South Australia, together referred to as the West Lakes site. Mr Al Hilfi is a person carrying on a trolley collection business at Westfield West Lakes Shopping Centre in South Australia. Starlink International Group Pty Ltd ("Starlink") was a company carrying on business involving the supply of trolley collection services to Coles in various States and Territories of Australia, including South Australia. On 21 December 2011, Starlink went into liquidation by a creditors' voluntary winding up under the Corporations Act 2001 (Cth). Starlink Operations Group Pty Ltd ("Starlink Operations") was a company carrying on business involving the engagement of subcontractors for the purposes of the supply of trolley collection services by Starlink to Coles in various States and Territories of Australia, including South Australia. On 21 December 2011, Starlink Operations went into liquidation by a creditors' voluntary winding up under the Corporations Act. Mr Albarouki was the sole director and company secretary of Starlink and the beneficial holder of all the issued shares in Starlink. He was also the sole director and company secretary of Starlink Operations and the beneficial holder of all the issued shares in Starlink. Mr Ferriere was the general manager of Starlink and Starlink Operations and the person, together with Mr Albarouki, who had the principal management and control of the business of Starlink and Starlink Operations in relation to those companies' dealings with Coles, and in relation to the subcontractors engaged by Starlink Operations in relation to the provision of trolley collection services.
20 On 26 March 2009, Coles and Starlink made an agreement pursuant to which Starlink agreed to provide trolley-collecting services to Coles at various Coles and Kmart stores in South Australia and elsewhere, including amongst others, at the West Lakes site, for a term of 36 months commencing on 16 March 2009. The agreement is referred to in the FASOC as the Head Contract, and I will also adopt that description.
21 On 18 September 2009, at the direction or request of Starlink, Starlink Operations made an agreement with Mr Al Hilfi to carry out, for a fee, the trolley-collecting services that Starlink had agreed to provide to Coles at the West Lakes site under the Head Contract. This agreement is referred to in the FASOC as the Sub-Contract and I will also adopt that description.
22 Between 1 January 2010 and 17 March 2011, Mr Al Hilfi employed four persons ("the employees") as trolley collectors for various periods of time within that period. The period from 1 January 2010 to 17 March 2011 is referred to in the FASOC as the relevant period and I will also adopt that description.
23 On 1 January 2010 the Cleaning Services Award 2010 ("Modern Award"), a modern award made pursuant to the award modernisation process prescribed by the FW Act, commenced operation. The Modern Award covered Mr Al Hilfi and his employment of the employees. They were either full-time employees or part-time employees.
24 Various provisions of the Modern Award applied to Mr Al Hilfi and the employees and the FASOC identifies six clauses. It is alleged that Mr Al Hilfi failed to comply with those clauses.
25 In the alternative, it is alleged that the employees were employed by Mr Al Hilfi as casual employees and that a number of clauses in the Modern Award applied to his employment of the employees as casual employees. Some of the clauses are different from the clauses which are alleged to have applied to them if the employees were permanent employees. Mr Al Hilfi is alleged to have underpaid the employees during the relevant period. The amounts underpaid differ according to whether the employee was a full-time employee or a casual employee.
26 There is an alternative plea to the effect that between 1 January 2010 and 31 December 2010, Mr Al Hilfi was required to observe and comply with an Instrument (referred to in the FASOC as the "Transitional Award") brought into existence and given legal force and effect by the operation of the Fair Work (Transitional Provisions and Consequential Amendments) Act 2009 (Cth) and known under the Act as a "Division 2B State Award". In respect of the one employee employed between 1 January 2011 and 17 March 2011, it is alleged that Mr Al Hilfi was required to observe and comply with the Modern Award as applicable to an employer which was covered by the Transitional Award immediately prior to 1 January 2011. There are alternative pleas in relation to the Transitional Award depending on whether the employees were employed as full-time employees or casual employees, and then pleas in relation to the second period of 1 January 2011 to 17 March 2011. It is unnecessary to set out the details. Again, it is alleged that Mr Al Hilfi did not pay the employees their due entitlements under the relevant awards.
27 Particulars of Mr Al Hilfi's alleged contraventions are pleaded in the FASOC and in the Schedules thereto and Coles makes no complaint about the pleading of the primary contraventions (see Fair Work Ombudsman v Eastern Colour Pty Ltd (2011) 209 IR 263).
28 Mr Al Hilfi is also alleged to have failed during the relevant period to give a pay slip to each of the employees within one working day of paying an amount to the employee in relation to the performance of the work and to make and keep for seven years employee records of the kind prescribed by the Fair Work Regulations 2009 (Cth) in relation to each of the employees.
29 There is an allegation that each of Mr Albarouki and Mr Ferriere were involved in Mr Al Hilfi's contraventions under s 550 of the FW Act.
30 The pleadings against Coles are contained in paragraphs 54 to 60 inclusive of the FASOC. Those pleadings, omitting the detailed particulars provided, are as follows.
54. At all material times Coles had the capacity to control and direct and/or influence the conduct of Starlink, Starlink Operations and Al Hilfi in relation to:
(a) the wages and conditions that were paid and accorded to the Employees by Al Hilfi;
(b) the practices that Al Hilfi adopted with respect to the issuing of pay slips and keeping of employee records in relation to the Employees.
Particulars
…
55. At the time the Head Contract was made Coles knew that:
(a) the trolley collection services at the West Lakes site covered by the Head Contract were to be, and once the Head Contract began to run were, performed by persons employed by a sub-contractor;
(b) the basis upon which Starlink had tendered to provide the trolley collection services covered by the Head Contract was that:
(i) the weekly cost to Starlink of engaging a sub-contractor to deliver the services at the West Lakes site was estimated to be $2,487.10 per week;
(ii) the estimated labour cost of providing the services was either $1,940 per week or $1,950 per week based on the employment of a total of 9 employees;
(iii) there would be no liability to pay penalty rates (for either shiftwork or work on weekends), overtime, or casual loadings to any of the employees.
(c) the terms of the Head Contract provided that Starlink would receive a weekly Service Fee of $2,462.13 exclusive of GST in relation to the Coles store at the West Lakes Site and a weekly Service Fee of $748.35 exclusive of GST in relation to the Kmart store at the West Lakes Site and that:
(i) the total weekly Service Fee of $3,210.48 exclusive of GST was made up of the price offered by Starlink of $3,276 per week to provide the "push in" service less the 2% discount on that price offered by Starlink in the Starlink Pricing Sheet; and
(ii) as a consequence the Head Contract made no provision for meeting the cost of providing the "street run" service which Starlink had quoted in the Starlink Pricing Sheet as being $100 per week.
(d) the Head Contract did not provide for an entitlement in Starlink to increase the fees it charged under the Head Contract on account of increased expenses incurred as a consequence of an increase in the wage rates and conditions of trolley collectors performing the trolley collection work covered by that contract.
(e) if during the period that the Head Contract ran, there was a requirement that the wage rates paid to trolley collectors be increased, in the absence of Starlink obtaining award adjustment of the fees Coles paid to it under the Head Contract, the profitability of the Head Contract to Starlink and/or its sub-contractors would be adversely affected in a substantial way.
Particulars
…
56. Beginning from a date in or about February 2009 and leading up to 1 January 2010, Coles was aware that:
(a) it was likely that from 1 January 2010 the wages and conditions of the Employees trolley [sic] would be regulated by an award made under the FW Act.
(b) that the award would be the Modern Award or, alternatively, that the award would be a Division 2B State award the content of which would be made up of the terms of the SA Cleaners Award; and
(c) trolley collectors performing work for Starlink were being accorded wages and conditions that were significantly less beneficial than those that would be prescribed by the applicable federal award which would begin to operate on 1 January 2010.
Particulars
…
57. Further, during the whole of the Relevant Period Coles was aware that the wages and conditions accorded to the Employees had not been adjusted to comply with federal award regulation and were not compliant with those prescribed by the Modern Award or alternatively the Transitional Award.
Particulars
…
58. Despite the matters alleged in paragraphs 53 to 56 Coles:
(a) neither before or after 1 January 2010 took any action or any action likely to be effective to ensure that Starlink required Al Hilfi after 1 January 2010 complied with the wages and conditions that applied to the Employees under a federal award or to comply with provisions of the FW Act in relation to the issuing of pay slips or the keeping of employee records or from requiring Al Hilfi to do so.
(b) by refraining and omitting to take such action induced in Starlink the belief that:
(i) Coles did not require it to ensure that Al Hilfi paid and extended the Employees the wages and conditions prescribed by award; and
(ii) Coles acquiesced in Al Hilfi not complying with those wages and conditions and that Coles would not take any step adverse to its business by reason of any non-compliance by Al Hilfi with those wages and conditions.
(c) by refraining and omitting to take such action induced in Al Hilfi the belief that:
(i) Coles did not require him to ensure that he complied with the wages and conditions prescribed by federal award; and
(ii) Coles would not take any step adverse to his business by reason of him not complying with those wages and conditions.
59. By reason of the matters referred to in paragraph 57 Coles:
(a) encouraged and facilitated Al Hilfi's conduct in failing to pay the Employees the wages rates and to otherwise grant them the conditions prescribed by the applicable award and in failing to comply with the provisions of the FW Act in relation to the issuing pay slips and the keeping employee records.
(b) associated itself with Al Hilfi's conduct in that regard; and/or
(c) rendered Al Hilfi's conduct in that regard more likely.
60. Accordingly, Coles:
(a) within the meaning of section 550(2)(a), (b) and/or (c) of the FW Act was involved in the contraventions committed by Al Hilfi in relation to the underpayment of wages, making of superannuation contributions, the issuing of pay slips and the keeping of employee records as alleged herein; and
(b) by operation of section 550(1) is taken to have committed those contraventions.