"26 Time for lodging applications
(1) An application for statutory compensation must be duly lodged within 2 years after the relevant act of violence occurred or, in the case of a family victim, within 2 years after the death of the primary victim.
(2) An application that is lodged out of time may be accepted with the leave of the Director.
(3) The following policies apply to the giving of leave by the Director for the acceptance of an application lodged out of time:
(a) leave should not be given unless the applicant establishes that there is good reason to do so,
(b) however, leave should be given in cases of sexual assault, domestic violence or child abuse unless the Director is satisfied that there is no good reason to do so,
(c) leave should not be given merely because the applicant is unaware of the time within which applications should be lodged,
(d) the matters taken into account under section 30(2) for the purposes of determining whether an act of violence was reported to a police officer within a reasonable time should also be taken into account for the purpose of determining whether there is a good reason for giving leave".
30 From this section, it can be seen that although there should not be an extension of time unless good reason is given, that leave should be given in a case of domestic violence or child abuse, unless the Director is satisfied there is no good reason to do so. Section 26(3)(d) only applies to incorporate matters as to reporting to a police officer if the determination is under s26(3)(a). Therefore, it is not relevant to a determination as to the Director being "satisfied that there is no good reason to grant leave" under s26(3)(b) of the Act. It should be noted that s 26(3)(c) simply provides for a circumstance where the only reason given is the unawareness of the applicant. "Merely" can only be given this meaning. Accordingly, the claimant being unaware of the time to lodge the application, is a policy which is applicable to the granting of leave, and should therefore be taken into account as a factor if there is any other material to examine in the exercise of the Director's discretion.
31 Section 27 provides that applications duly lodged are to be considered by a Compensation Assessor. The application for leave to apply out of time requires the leave of the Director, who may under s63 of the Act delegate to a compensation assessor his function to grant such leave. I note that the determination by the assessor on 22 June 1998 refusing leave does not purport to be a determination by the Director, nor does it purport to be a determination pursuant to a delegation under the Act to the assessor of the Director's powers, and on the face of the determination is not a determination of the Director, the person appointed by the Act.
32 No point, however, is taken by the claimant in respect of the assessor's determination in the Grounds of Appeal, nor was that issue raised in the course of the hearing before me. I must therefore presume that the claimant accepts the fact of the exercise of due delegation by the Director to the assessor.
33 Div 5 of Pt 2 of the Act then sets out the procedure and mechanics of awarding compensation, imposing conditions and awarding costs.
34 Under Div 6 of Pt 2, an appeal is provided to the Tribunal by s36(2) for a person aggrieved by the determination of the Director to refuse a late application for compensation, and grants power to extend the three months for making an appeal "within such further time as the Tribunal may in exceptional circumstances allow".
35 Section 38 provides for the procedure for hearing and determination by the Tribunal, incorporating prescribed rules and practices of such hearings as provided in Sch 2 of the Act. The Tribunal has power to determine a matter without hearing if it is so satisfied.
36 Section 38(3) is unusually couched, in that it purports to deal only with an appeal from a determination from a compensation assessor, and not an appeal from a determination by the Director. Even though the Director may delegate the determination to refuse leave for late application for statutory compensation to an assessor, that determination by the Director is specifically referred to in s36(2) of the Act, quite separately from the appeal from an assessor under s36(1). Even though the function is delegated to the assessor, it is nevertheless the Director's determination. If, for instance, the Director had not delegated that function to an assessor, and had determined the matter him or herself, s38(3) does not appear to apply to the exercise of the Director's discretion under s26(2) of the Act.
37 Section 38(4) provides that the relevant provisions of Div 5 shall apply in a determination by way of appeal under Div 6 of Pt 2 of the Act. The Tribunal may affirm or set aside any determination of a compensation assessor, or remit the application to be considered and determined again by a compensation assessor in accordance with the direction of the Tribunal, or may remit the matter if further material received by the Tribunal could have reasonably been provided to the compensation assessor who dealt with the matter. It seems to me that notwithstanding the omission of any reference to an appeal from a discretionary decision of the Director in s38, that the determination by the Tribunal as set out in s38 of the Act must contemplate a determination by the Director and the provision of s38 should apply other than s38(3) of the Act.
38 In my view, the interpretation of the powers of the Tribunal in its appellate function, that is, other than by reference could mean that only ss38(1), (2), (4), (5) and (6)apply to an appeal under s36(2) of the Act, which obliges the Tribunal to exercise the powers set out in ss26(2) and (3) of the Act as the only part of Div 5 which logically apply, and thus substantially the Tribunal should exercise the appeal from the refusal to grant leave as provided in s26(2) of the Act, and thus to consider matters set out in ss26(3)(b) and (c) of the Act only.
39 For the purposes of this appeal, however, I can see no difference if s38(3) of the Act also applied to an appeal under s38(2) of the Act.
40 The Corporation submitted that as the appeal was disposed of on two bases, firstly that the appeal was incompetent when made out of time, and secondly, that the refusal to grant leave to lodge the statutory compensation application was properly refused, and therefore each of those conclusions were independently sufficient to dispose of the appeal, the claimant must successfully prove both conclusions to succeed before this Court. I accept those submissions.
41 The determination by the Director to refuse leave to lodge out of time was made on the basis of a letter enclosing an application, the assessor being on notice that there was in fact additional material available. The purpose of the Act is beneficial, as being used to grant benefits to people otherwise unable to recover compensation for injuries done to them. It should thus be interpreted in favour of the grant of benefits to a claimant. For the assessor, in exercising the Director's powers, to examine a determination in the knowledge in this case of the fact that there is material available which has not been provided, is, in my view, an error in the exercise of that discretion looking at the purposes of the Act. The determination by the assessor is, on the face of the record, an absurdity, when the letter enclosing the application makes it clear that there is more material available, and the determination finds that there is insufficient evidence provided.
42 As a matter of procedural fairness, however, I do not consider that there is an obligation generally on the Director of the Tribunal, where an application is lodged, which appears to contain the material comprised in the application and required by the application, to seek to ascertain if there is further information or to indicate that it is proposed not to grant leave to lodge out of time.
43 In the normal course, an applicant must be presumed to have provided all the information that is required. If however an application is clearly incomplete or foreshadows additional information, it is at that stage that procedural fairness requires a request for additional information in the same way that the appeal was listed for hearing, a letter was forwarded to the claimant requiring additional submissions.
44 I consider that the assessor, being on notice that additional material was available but had not been included, in the light of the nature of the form that is lodged, obliged the assessor to seek that additional information by way of letter or to point out that failure to provide the information to the claimant, and constitutes a failure to accord procedural fairness and this is a denial of natural justice notwithstanding the incompetent way in which the solicitors lodged the original application.
45 I consider further that notwithstanding that s26 of the Act provides a number of policies to be applied, there is no interpretation of those policies that displaces the ordinary meaning of the words in subsection "the director is satisfied that there is no good reason to" grant leave. The reasons advanced by the assessor include a finding that the claimant was born in Greece, that being a finding of total irrelevance as no inference can be made as to when she came to Australia.
46 Part 4 of the application form clearly states that the acts of violence happened largely in the family home in Strathfield South, clearly within the jurisdiction of New South Wales. The assessor then stated that there was no evidence to support a prima facie eligibility to compensation under the jurisdiction and that there was no evidence whatsoever to support her claims.
47 The evidence before the assessor was a claim form largely expressed in general terms but it is a statutory declaration, made by the claimant herself, being the person on whom the injuries, assaults, and abuse were perpetrated. The claim sets out, inter alia, that she was tied to the kitchen table as a young child; that her father would hit her on the face and back with objects such as chairs or bare hands. She alleged that he burnt her books; held a knife to her throat; threatened to kill her; verbally abused her in front of people; and hit her with rubber hoses She alleged that that behaviour continued through her childhood, for the duration of her father's life, until 1991.
48 It is clear that there was no supportive evidence lodged. However, the assessor, in holding that there was no evidence, was in error since clearly the assessor had some evidence before him. As to abuse, again, the finding was that "there was no evidence whatsoever" on which to make a finding that the abuse occurred in a domestic situation. The whole application indicates that largely, the incidents occurred in the home and involved a father and a child. The assessor then took into account a difference in surname and inferred a change in name through marriage, a factor that is totally irrelevant as no inference can be drawn on the face of the application as to when the marriage occurred, or what effect, if any, that had on the pattern of injury.
49 The assessor then took into account an inappropriate consideration that the allegations were serious and the fact that there was no evidence in support which was thus even more a reason to decline leave. The assessor was on notice that there was evidence to support the application. In any event, the seriousness of assaults against children does not necessarily involve supportive evidence or witnesses. Absence of corroboration per se is an inappropriate consideration to take into account.
50 On the face of the reasons given, the assessor also took into account "the inherent deficiencies in the way this matter has been presented". There is no doubt that as presented to the assessor, there were deficiencies in presentation. This factor, of itself, was inappropriately considered by the assessor. It is a matter outside the factors which should be taken into account and constitutes an error of law as a factor to be taken into account in exercising the policies under the Act to determine whether the Director should grant leave to lodge out of time.
51 For the reasons set out above, I consider that the claimant was denied procedural fairness and denied natural justice in the consideration by the assessor. The assessor erred in that determination by failing to consider the matters set out above which ought to have been taken into consideration and, as set out above, has taken into account matters that ought not to have been considered in the exercise of the discretion contained in s26(2) of the Act.
52 I consider, therefore, that the Director erred in law in refusing to grant the claimant an extension of time sought under the provisions of s26(2) of the Act.
The Question of Lodgment of the Appeal to the Tribunal Within Time
53 The issue in the present case is whether the application for review was "made" on 21 September 1998 when it was placed in the DX Box. If this question is answered in the affirmative, then the three month rule would have been complied with and the application could not therefore be considered as being out of time.
54 Section 36 of the Act provides that an appeal "may be made " to the Tribunal against a determination of the Assessor:
"(a) within the period of three months after the day on which the relevant notice of the determination made by the compensation assessor or Director was duly served on the person, or
(b) within such further time as the Tribunal may in exceptional circumstances allow."
How an the appeal is made is left silent by the Act.
55 In an application under s25 of the Act, one can assume that an appeal is made when it is lodged with the Director. What might constitute lodgment under the Act however is another question.
56 I am not aware of any decision in which a Court in Australia has been asked to consider what might constitute a lodgement under the Victims Compensation Act. There are however some few cases on the question of lodgment in other Acts, and I have been referred to the cases of Re Kiss and Repatriation Commission (1995) 38 ALD 443 and Howship Holdings Pty Ltd v Leslie (1996) 41 NSWLR 542.
57 In Re Kiss, which was a decision of the Administrate Law Appeals Tribunal, Matthews J, then President, had to consider two applications made under the Veterans Entitlement Act 1986 (Cth). Like the Victims Compensation Act, the Veterans Entitlement Act was also silent on what might constitute lodgment. The claimant in Re Kiss submitted that the central test concerned is that of control, that once an application is passed from control of the applicant to the control of the tribunal, then it is effectively lodged. Her Honour Matthews J rejected the control test, however finding prevailing authority to the contrary, that some element of reciprocity is required.
58 In Howship Holdings, and in a later case, Tayros Holdings Pty Ltd v Dyar (Unreported, NSWSC, 23 June 1997), the Supreme Court was asked what constituted service of a summons through DX under s109Y of the Corporations Law. Like Re Kiss, these cases seemed to suggest that service or lodgement without some receipt could not be considered good service.
59 The question here, however, is not whether the appeal is lodged, because that fact is not in question. The issue is as to when the letter was received, being clearly a date between 21 September 1998 and 2 October 1998. Since both of those days were working days, there were therefore two weekends during that period. There is therefore a period of eight working days involved, the 26 September 1998 being the relevant date for lodgement.
60 The evidence of the applicant as to lodgement is supported by an affidavit of Nyree Deiirmendjian of 23 May 2000, and although couched in terms of an affidavit being partly from her own knowledge and partly from information contained on the file, the affidavit asserts that it was sent to the Tribunal on 21 September 1998. Ms Deiirmendjian was not cross-examined on her affidavit, and there is no issue that was raised which questions the truth of the action she took. The Court has not been provided with any evidence as to the system which prevails in the office of the Tribunal, and as to what delays may occur in that office in the handling of mail and documents coming from the Document Exchange.
61 The evidence therefore of Ms Deiirmendjian is uncontradicted as to the actual date of forwarding to the Tribunal by the Document Exchange, and is backed up by uncontradicted records of her office. There is clearly no presumption as to delivery, but in the light of the fact of delivery, which is not contested, the Court is able to infer that in the normal course, an organisation such as the Tribunal, would collect and deliver material lodged at the DX with reasonable promptness, and therefore I infer that the claim would have been received by the relevant date, being 26 September 1998.
62 That inference, however, would not have been available to the Tribunal who would have only been presented with a letter, where it bears a date of being received on 2 October 1998, and the Tribunal inevitably must accept that as the date of receipt. Therefore, on that issue, there was no error on the part of the Tribunal in determining the fact that the appeal was lodged out of time.