The Authority's reliance on the Interview Record
40 We now turn to consider the Authority's reasons in light of these principles. The Authority accurately summarised the appellant's claims, including the relevant claims we have described above (para 10). It accepted the appellant's identity as claimed, including that he was a Tamil from Jaffna District (para 13).
41 In relation to the November 2006 incident where the appellant claimed he was taken to an army camp and beaten, the Authority accepted most aspects of the claim. That is, the Authority accepted that the incident occurred after the army searched the appellant's home and found the photograph of the appellant with an LTTE member. It accepted that he was then taken to an army camp, held there for three days, questioned and assaulted. It accepted that he was forced to sign one document in Sinhalese. In accepting all this, the Authority relied on consistency between the 'entry interview', which we take to mean the interview recorded in the Interview Record, the protection visa application and country information (paras 14-15).
42 However the Authority did not accept that the appellant had been forced to sign a second, blank document, or that he had been told that the two documents would be used against him as a confession. That is because the Interview Record recorded him as having said he signed a 'document written in Sinhalese' and that he was 'told he would be arrested if the same thing happened again'. The Authority was satisfied that the claim about the blank document and about the use of the documents as a confession were not true and that they had been provided in order to enhance the appellant's claims for protection (para 16). So in the result, the Authority largely accepted the claim, but did not accept certain details which it seems to have found were fabricated enhancements to the protection claims.
43 The Authority did not accept the other two claims we have summarised at all (para 17). It gave several reasons for this. The first was as follows (para 18):
The applicant's claims regarding these events were not made at the applicant's entry interview. While I acknowledge the entry interview is not for the purpose of an assessment of the person's protection claims, the applicant was asked why he had left Sri Lanka and in response, the applicant made mention of his participation in the football tournament, the photograph with the LTTE member and the detention by the SLA after they discovered the photograph. In contrast there was no mention of these events which were said to have occurred shortly thereafter. I do not accept that the applicant would fail to mention these claims emanating from bomb blast given that his later evidence was that it was this event which was the catalyst for him going into hiding and his move to Colombo prior to his departure from the country.
44 The Authority also referred to the delegate's questioning of the appellant at the protection visa interview, where his answers were consistent with the claims, but it was not satisfied that consistency alone meant that the claims were true (para 19).
45 The Authority then considered in more detail the claim that the appellant had not been allowed to travel from Jaffna (para 20). It had regard to the questions the delegate asked him and the answers he gave. One of the questions was why, if the appellant believed he was of interest to the Sri Lankan Army, he would seek to register with the government. The appellant sought to explain that it was only after the bomb blast that he did not feel safe and decided to leave. The Authority's conclusion on this claim was (para 20):
… I have considered the applicant's explanation but I remain unconvinced that the applicant was being targeted by the authorities at this time. I consider it not plausible that had the applicant been of adverse interest to the Sri Lankan authorities as claimed that he would go to government officials and advise them of his plans to travel from Jaffna.
46 It is relevant to note that the Authority also considered a claim that, while the appellant was staying with his aunt in Colombo, he was threatened by a man called Ratnam. The appellant did not submit there was any error in the way that the Authority dealt with this claim. The Authority found these claims to be convoluted and implausible and noted that the first time they were mentioned was at the protection visa interview with the delegate (paras 21-23).
47 It is also relevant that the Authority concluded that the other evidence the appellant gave, that in 2007 he left Sri Lanka legally on his own passport, was inconsistent with his claim that he was a person of interest to the Sri Lankan authorities. On the basis of country information, the Authority was satisfied that had the appellant been of interest to the authorities, he would have been stopped at the airport (paras 24-25).
48 The Authority stated its conclusions on the protection claims arising from the appellant's time living in Sri Lanka as follows (para 26):
Having regard to the evidence as a whole, including the absence of the claims from his entry interview, the implausibility of the claims and a consideration of the country information before the delegate, I am not satisfied these claims are true. I do not accept that in January 2007, the applicant's application for permission to travel was ever denied; rather I accept it was granted and he later travelled from Jaffna to Colombo by ship. I do not accept that in February 2007, after a bomb blast the President of the Kalavani Sports Club was killed and the applicant was requested by the SLA to go to the camp. I do not accept the applicant went into hiding in order to avoid being questioned by the SLA about the bomb blast. I do not accept the events involving Ratnam ever occurred. I do not accept the applicant was of interest to the Sri Lankan authorities, any other groups or individuals for any reason at the time of his departure from Sri Lanka in 2007.
49 The Authority then went on to summarise certain claims that the appellant made arising out of his time in Malaysia and Indonesia and what would happen if he returned to Sri Lanka (paras 27-46). It accepted some aspects of the claims but remained of the view that the appellant was not of interest to the Sri Lankan authorities. Save for the claims about the Merak Boat, which we address below, it is not necessary to go into detail.
50 Counsel for the appellant made several criticisms of the Authority's reasoning, centred around its reliance on the Interview Record. The written submissions characterised the appellant's complaint as being that the Authority treated the written record as if it were a complete statement of the appellant's protection claims, even though it was not administered for that purpose, had no statutory nexus with the protection visa application, and in any event was incomplete. To reject the claims in this way could not be a proper understanding of the statutory task of review. The interview did not serve any statutory purpose and it took place at a time when the appellant was barred from applying for a protection visa (not that there is any evidence that the appellant appreciated that fact at the time). Counsel submitted that the information statement on the Interview Record which we have quoted above would not indicate to someone in the appellant's position that he had to be comprehensive in his protection claims during the interview.
51 The Authority's request for the audio recordings of Part 1 of the interview showed that it knew it did not have a complete record of the interview. This, it was said, followed from the request for the audio recording of the first part. Then, knowing that the written record might not have been exhaustive, the Authority proceeded as if it were. The appellant claimed that the statutory task of review did not authorise the Authority to rely on the written record as if it were an exhaustive transcript.
52 We do not accept that there is any jurisdictional error in the reasoning of the Authority as we have described it. As we have said, nothing inherent in the statutory task prohibits the Authority from relying, even relying heavily, on the absence of a claim from the record of an initial interview in order to reject a particular claim. Any formulation to that effect would go further than the dicta in MZZJO allow, and such formulations are to be avoided. The Authority's task was to review the materials provided to it and (with limited exceptions) no more than those materials, and to come to its own decision as to the appellant's protection claims. For the following reasons, that is what the Authority did here, and it did so in a manner that discloses no jurisdictional error of the kind asserted by the appellant.
53 First, it is axiomatic that the reasons of the Authority need to be read as a whole. The appellant's arguments rely instead on dissection of those reasons, and taking certain aspects of them out of context to support its characterisations of what the Authority did. That is clearest in the criticism the appellant makes of the Authority's findings about the November 2006 incident, when the appellant was detained in an army camp. The appellant focuses on the Authority's rejection of certain aspects of his claims about that incident. But that overlooks the fact that the Authority accepted that the incident had occurred. It accepted that the appellant was detained, that he was assaulted, and that he was forced to sign one document that he did not understand and threatened with detention in future.
54 In that context, the Authority's reliance on the interview was appropriate and displayed no misunderstanding of its task. The Authority accepted what the appellant is recorded to have said in the interview. He said he was asked to sign 'document written in Sinhalese' (the indefinite article is missing, but in any event this could not have been referring to a blank document). It accepted that he was threatened with arrest. Even assuming that the Interview Record was not complete, and that the Authority knew that it was not, it was open to the Authority to accept the account that was recorded in the Interview Record as correct.
55 The suggestion that it was necessary to the Authority's conclusion about the November 2006 incident that it assumed that the Interview Record was a complete record of the appellant's protection claims is wrong. Rather, the only logical step the Authority was required to take was that the record correctly stated what the appellant had said to the interviewer about what happened at the army camp. It was open to the Authority to take that step. Even in the absence of the audio recording for Part 1, there was no reason to believe that the interviewer had not faithfully recorded what the appellant did say. It was also open, then, for the Authority to find, as it did, that the aspects of the claims which it did not accept were given 'in order to enhance the appellant's claims for protection'. The weight to be accorded to this was a matter for the Authority.
56 Second, the Authority was aware that the purpose of the interview was not for an assessment of the appellant's protection claims. We have quoted the passage in which it says so. This was not just lip service. It was a preface to the Authority's rejection of the claim about 'claims emanating from the bomb blast'. That encompasses the claimed explosion, the assassination of the president of the appellant's football club, the summons of the appellant by the army and the resulting flight of the appellant into hiding in Colombo and, ultimately, away from Sri Lanka. On a fair reading of the reasons, the reason the Authority did not accept these claims was because it was unlikely that anyone who had actually experienced them would fail to mention them at the interview, even in view of its limited purposes and scope. That is especially so since these events were said to have been the catalyst for the appellant's departure from Sri Lanka. It is also, as a matter of common experience, unlikely that an interviewer would fail to record such dramatic claims if they were made. That does not require the Authority to make any broad assumption that the Interview Record was a complete statement of the appellant's protection claims. It merely required it to infer, as a matter of fact, that if those things had happened, the appellant would have described them and some record of that would have appeared in the Interview Record. Whether it was correct or not, that was an inference that it was within the Authority's statutory authority to make. It displays no misunderstanding of the statutory task.
57 Third, the Interview Record was but one of several bases on which the Authority did not accept the appellant's claims. We have referred to the Authority's finding that it was not plausible that the appellant would go to government officials and tell them about his travel plans if he was indeed being targeted by the authorities at the time. That finding was informed by consideration of the protection visa interview. It does not rely on the Interview Record. It is a course of reasoning that discloses no error.
58 Fourth, the appellant's evidence on other issues can be taken to have informed the Authority's overall view of the appellant's credibility. We have given the example of the 'convoluted and implausible' claims about 'Ratnam', which were absent not just from the Interview Record but also from the written protection visa application. We have mentioned the inconsistency between the claim that the appellant was permitted to leave Sri Lanka on his own passport, and the country information indicating that the authorities maintained a database of persons of interest. The appellant complains of no error in these aspects of the Authority's decision. They may not be quarantined from the Authority's assessment of other claims.
59 Fifth, we have quoted the Authority's conclusion on the relevant claims, and the other claims we have mentioned, which indicates that it did not quarantine them. The Authority said it had regard to the evidence as a whole and on our analysis above, that is reflected in its reasons. It referred to the absence of claims from the entry interview, the implausibility of the claims and the country information. It is not correct to dissect the reasons in order to link these foundations of the Authority's reasoning with specific aspects of its decision, so as to treat each aspect in isolation so that it can be more easily impugned. For reasons we have given, we are unpersuaded that there was jurisdictional error even when that is done, but in any event it should not be done.
60 Sixth, it is not to the point that there was no statutory nexus between the interview recorded in the Interview Record and the protection visa application. The Interview Record was a piece of information which s 473DB required the Authority to consider. For the reasons we have given, the way in which the Authority dealt with it discloses no jurisdictional error. The reasons expressly acknowledged the need for caution in how it was used and, in our view, they demonstrated such caution. The Authority did not rely on the Interview Record as if it were a complete transcript of the interview,
61 Seventh, while we acknowledge that the information statement which we have quoted from the Interview Record does not by itself strengthen the inferences that were available to the Authority based on the lack of mention of claims in the Interview Record, for the reasons we have given such inferences as the Authority made were open to it.
62 Eighth, it does not follow from the Authority's request for audio recordings of the first part of the interview that the Authority was aware that the Interview Record was incomplete. Counsel for the appellant submitted that there would have been no reason to ask for the recordings if the Authority had not been concerned that the Interview Record was incomplete. But the circumstances as we have described above make it at least equally likely that the request was merely a routine one made by officers of the Authority for the purposes of ensuring it had received all the information that the Secretary of the Department was required to give it. Those circumstances include the way the relevant emails passed between generic addresses, and do not appear to have been sent by the author of the Authority's review. In any event, there are other explanations for the request that the Authority made. Counsel accepted it as possible that the Authority wanted to make its own assessment of the credibility of the applicant from listening to the interview, or to see whether there were problems with the interpreter, or simply to obtain more detail on the claims. We do not find that the Authority was aware that the Interview Record was incomplete, or should have been aware.
63 Turning now to the authorities, we have already indicated the limited extent to which MZZJO supports the appellant's case. In the circumstances as we have described them, the caution expressed in that case has less force than it may have in other cases, because the first interview covered by the Interview Record occurred on 16 June 2017, some six weeks after the appellant's arrival on Christmas Island. While we do not doubt that the interview was still a stressful occasion for the appellant, it was not conducted shortly after he arrived in Australia in cramped and difficult conditions, so he had more time to adjust to his new surroundings and recover from the voyage than the appellant in MZZJO did.
64 As for AYJ17, we consider that it is distinguishable. There, the Authority had relied on the absence of the crucial claim from the 'arrival interview', which was relatively brief. But the crucial claim was made in the 'entry interview', which was longer and, judging from the information provided to the applicant at the outset, comparable in scope and purpose to the interview with the appellant here that resulted in the Interview Record: see AYJ17 at [3], [11]. It was also relevant that the answer box for the relevant part of the arrival interview record could only accommodate three lines of text, which in itself suggests that the information in the box might be incomplete or so truncated as to be unreliable: AYJ17 at [10]. In any event, what was recorded there was capable of encompassing the claim that the applicant later made in more detail: AYJ17 at [3], [42]. There was ample support for Moshinsky J's conclusion that the Authority's rejection of the claim was illogical or irrational, but the facts of the case were materially different.
65 The appellant referred to other decisions of single judges of this court where their Honours have declined to apply MZZJO in order to find that the Authority fell into error in misunderstanding the nature of its task. The appellant submitted that these cases were distinguishable. It is not necessary to examine the cases in any detail; while they are indeed based on different facts, they nevertheless demonstrate an understanding of the limited use to which the dicta in MZZJO should be put, and they are further support for our view that the appellant's reliance on that case here is misplaced: see EBC17 v Minister for Immigration and Border Protection [2018] FCA 1836 at [22]-[23] (Farrell J); BIR17 v Minister for Immigration and Border Protection [2019] FCA 850 at [43]-[45], [51] (Charlesworth J).
66 The Authority's reasons disclose no jurisdictional error. We do not uphold ground 3.