85 The applicant's memorandum of 7 August 1993 was shortly followed by a formal request to return to work in the DBA subsection. The third respondent discussed that request with the fifth respondent. They agreed that the applicant had to be apprised of the concerns of the Data Services Section staff about the applicant doing so. The applicant pointed out, and the third respondent acknowledged, that the applicant had not supervised all persons in the Data Services Section (a larger group than those working in the DBA subsection). Nevertheless, the third respondent maintained that the views of the larger group were relevant because the applicant, as a team leader in the team leader rotation system, might be moved to supervise many of them and they all worked in any event in the same general area. That area was the seventh floor of Custom Credit House, where there were work areas for Administration Staff, Information Resources Management staff, Database Design staff, and the DBA subsection staff (including the applicant) all in the one open floor plan office and adjacent to each other, so that each other (and all subsections of the Data Administration Section) were there. It was quite common for staff in one subsection to deal routinely with staff from another subsection regarding particular matters in the course of their daily work. They also shared kitchen facilities, including the area where they could go for tea and coffee as required, as well as sharing common facsimile and photocopying machines.
86 I accept the applicant's evidence that, when the third respondent spoke to him on 6 September 1993 regarding his request that he return to work in the DBA subsection, the third respondent told him in some detail of the concerns which the staff in the Data Services Section had earlier expressed. Those concerns, as explained to the applicant, were that he may be vindictive towards certain people, that he did not share his knowledge, and that he spent different amounts of time with different staff. I express no view as to whether those concerns were or were not justified. The applicant suggested in evidence that those staff objections were engineered by the third and fifth respondents, but his view (as he accepted in evidence) was largely based upon inference. I do not find that the third respondent or the fifth respondent engineered those complaints. I accept that they arose in the circumstances referred to above. I also accept his evidence that, in some way, he was given the impression that it was the desire of the third respondent and the fifth respondent that X be treated equally with the applicant, so that her attitude to his (or their) return to the DBA subsection was of relevance to the issue.
87 At about the same time, on 9 August 1993, X wrote to ATO Personnel regarding alleged further and more recent harassment by the applicant by the court proceedings against her. She requested her grievance of 10 May 1993 be heard as soon as possible. She referred to the civil proceedings commenced on 16 July 1993 and earlier proceedings for the recovery of a ring instituted on 20 May 1993 (the latter claim was dismissed when the ring was returned at a pre-hearing conference). The grievance complaint was addressed by Assistant Commissioner Butterfield. On 29 October 1993 he determined that there was no legitimate complaint of harassment against the applicant outstanding. Mr Butterfield notified X by letter of 29 October 1993 that she had no legitimate complaint as there were 'no current harassment issues related to the workplace'. The evidence indicates the applicant did not receive a copy of that letter until 1996.
88 In chronological sequence, I note then the minute or memorandum of Ms Miller of 2 September 1993. It is referred to above. It reflects quite a different perspective to that of the fifth respondent and the third respondent.
89 The matter did not rest there.
90 On 6 September 1993 the applicant sent to Mr Butterfield of ATO Personnel, copied to the fifth respondent, an official complaint of sexual harassment against X, and which I have called the sex harassment complaint. It concerned her behaviour in relation to the applicant during 1992. On 8 September 1993 the applicant by letter to Mr Butterfield indicated that he wished to have no further contact with the fifth respondent concerning the applicant's dealings with X, nor with X herself, and that he intended to resolve any ongoing issues by legal proceedings. It reflects the applicant's then view of the fifth respondent's approach to the issues which, on the whole of the evidence, may not have been justified. The fifth respondent is of the firm view that nothing he did in relation to the applicant or to X was other than even-handed and balanced, and in their respective best interests. On 29 October 1993, Mr Butterfield informed the applicant that he was of the view that there was no sexual harassment relating to the workplace.
91 The letter of 6 September 1993 may have been prompted by a meeting of 6 September 1993. There is a dispute, to some degree, between the third respondent and the fifth respondent on the one hand and the applicant on the other about whether the fifth respondent at that meeting on 6 September 1993 said that, as a result of a meeting in February 1993 (following the decision of the fifth respondent of 10 December 1992) it was agreed that the applicant could only return to the DBA subsection if both the applicant and X returned there. The decision as conveyed to both the applicant and X was that, after a period of time, consideration could be given to one or other of them returning to work in the DBA subsection, and that if that were to occur it would be with the support or approval of the other of them. The difference is really one of emphasis, and is capable of arising from different perceptions about what was said at the time. The resolution of the difference will not affect the outcome of the present proceedings. The focus of the fifth respondent and the third respondent, both in December 1992 and in June 1993 was on treating the applicant and X equally, without taking into account the applicant's sexual harassment 'complaint' against X, together with taking into account the interests of others in the workplace.
92 The applicant made a further formal grievance complaint on 1 November 1993 of sexual harassment in the workplace. The satisfaction of the complaint, from the applicant's viewpoint involved (inter alia) his return to the DBA subsection and that X not work in the same location as himself. That was duly investigated. On 29 March 1994, the applicant was informed by Acting First Commissioner Mobbs that the complaint could not reasonably be sustained. The investigator's report noted that X had pursued a relationship with the applicant, and that the 'relationship' had ceased in August 1992. It further noted that when the ATO had become aware that the former 'relationship' may have been causing problems in the workplace, action was taken 'to protect both parties from any potential harassment'. In cross-examination, the applicant accepted that (as recorded by the investigator) the third respondent had been unaware of any problems until after 30 August 1992, and then after the applicant had been moved from the DBA subsection certain staff had expressed to him that they did not want the applicant to return there.
93 As occurred on at least one other occasion, the applicant then got 'bogged down' or caught between seeking internal review of that decision and seeking formal review of that decision in this instance by the Merit Protection Review Agency (the MPRA). He was also involved at the time with the claim he made to Comcare, elsewhere referred to. Ultimately, on 3 November 1994, he sought review of the decisions concerning his grievance complaints by the MPRA. It was formally acknowledged on 22 November 1994. Before dealing with that process, I revert to the findings concerning his employment positions.
94 As noted in the background section of these reasons, the applicant remained in the CCS Section until 10 November 1993 when he was transferred to the IRIS Project, and in June 1994 he returned to the CCS Section.
95 Before taking up the further course of dealings concerning the applicant's employment, I turn to the handling of the sex discrimination complaint to the first respondent of 17 September 1993 of alleged discrimination against the ATO. Until 31 December 1996 it was handled by the ACT HRO.
96 Ms Petherbridge was the Director of the ACT HRO between July 1992 and June 1996. Its functions included operating as a regional office of the first respondent. In that capacity, it received the applicant's complaint against the ATO dated 17 September 1993 together with other material.
97 Ms Petherbridge was only briefly cross-examined by the applicant. He did not directly challenge any of her evidence-in-chief. I accept it. He indicated also to her that he regretted that he had caused her great concern in the past. That may have influenced the extent to which he cross-examined her. However, as pointed out to him on a number of occasions during the hearing, his approach results in it being unlikely that the court would reject her direct evidence on matters which have not been challenged in cross-examination. As I have said, in my view Ms Petherbridge was a straight forward and honest and reliable witness.
98 Before receiving the sex discrimination complaint of 17 September 1993, Ms Petherbridge had spoken to Ms Millar, the EEO of IT Services at the ATO at Ms Millar's instigation. Ms Millar had sought advice as to whether the way the ATO was addressing the applicant's concerns about X's conduct was potentially discriminatory. Ms Millar presented the issue as being whether there could be sexual harassment in the context of a consensual sexual relationship. The complaint of 17 September 1993 presented a somewhat more complex, and different, picture to that very general one upon which Ms Millar had previously sought general advice. It included that the relationship between the applicant and X had ceased but that the conduct of X towards the applicant had nevertheless continued. Upon receipt of the complaint, but apparently only on 29 November 1993, Ms Petherbridge took what I regard as the appropriate precaution in the circumstances of getting advice as to whether she personally should conduct an investigation into the applicant's complaint given that earlier history. She was advised that it was appropriate for her to do so. However, she acknowledged that her recommendation in June 1996 (referred to below) that the applicant's complaint should be referred by the Sex Discrimination Commissioner (and the Race Discrimination Commissioner) for public enquiry, was or may have been, influenced to a degree by her desire not to be seen to have been influenced adversely to the applicant by that earlier communication with Ms Millar.
99 The sex discrimination complaint referred to the history set out above. It was duly acknowledged. It was not pursued as promptly as it might have been. On 20 November 1993, Ms Petherbridge wrote to the applicant expressing regret for delay in addressing his complaint, and explaining that it was due to the heavy workload of the ACT HRO. In fact, she had not in my view considered the matter at all by then. She did not raise the possible difficulty from having earlier spoken to Ms Millar about it until 29 November 1993 and the advice she received that she should handle the complaint was not given until 20 December 1993. By 28 January 1994 Ms Petherbridge had progressed to the point of recording a number of matters she wished to take up or clarify with the applicant before taking further steps in the investigation. She also sought and obtained legal advice as to whether the allegations of sexual discrimination were open on the facts, and if so whether the complaint properly was directed against the ATO.
100 On 15 April 1994 the applicant made a further complaint of sexual harassment to the first respondent, in this instance directly against X. That followed an ATO report of 5 April 1994 on a personal grievance report of 6 November 1993 which the applicant had made to the ATO concerning X.
101 Shortly after that, Ms Petherbridge went on long service leave until late August 1994. Consideration of the complaint of 15 April 1994 was under the care of the Acting Director of the ACT HRO, and to some extent of Ms Tyler, while Ms Petherbridge was on leave.
102 In June 1994, the applicant made an application to Comcare for compensation under the Safety, Rehabilitation and Compensation Act 1988 (Cth) ('the SRC Act') in respect of the disability which, he asserted, arose out of conduct the subject of the sex discrimination complaint, and the work arrangements which he claimed to have been imposed upon him as a consequence in particular of the decision of the fifth respondent of 10 December 1992. On 12 July 1994 Comcare rejected that claim. The applicant then sought reconsideration of the claim. On about 1 January 1995 the applicant lodged with the first respondent an addendum to the sex discrimination complaint, alleging disability discrimination (the disability discrimination complaint) by Comcare arising out of its rejection of his claim. In May or early June 1995 Comcare affirmed its earlier decision. On 7 June 1995 the applicant applied to the Administrative Appeals Tribunal (the AAT) for review of the decision by Comcare rejecting his claim under the SRC Act. On 28 June 1996 the AAT affirmed the decision of Comcare that the applicant was not entitled to payments for disability on the basis he claimed.
103 There does not appear, on the evidence, to have been much progress by the ACT HRO in investigating the sex discrimination complaint between 17 September 1993 and the end of April 1994, a period over seven months, until Ms Petherbridge went on leave. Then its investigation was diverted or deferred by the compensation claim. In circumstances set out below, the investigation became inactive until 19 April 1995 at the applicant's request.
104 The applicant gave evidence that, in May 1994, Ms Tyler advised him to lodge the claim for compensation under the SRC Act. Ms Tyler denied that in her evidence. She said she had no experience of Comcare matters, and did not have the practice of suggesting to complainants that they might achieve a satisfactory outcome through the avenue of claims under the SRC Act. She was not cross-examined on that evidence. As in other circumstances, the applicant was obviously sensitive to the past stress that he had caused her (and others). The absence of cross-examination means that it is not appropriate to reject Ms Tyler's evidence on this issue as I was generally impressed by her evidence. It is peripheral in any event to the principal issues in the proceedings. On the other hand, I do not reject the applicant's evidence that he had some discussion with Ms Tyler regarding a compensation claim under the SRC Act. As I have observed above, the applicant is a person who is keenly sensitive to nuances of meaning of communication, and sees significance in words used sometimes well beyond that intended by the communicator. That is a result both of his personality and the particular circumstances in which he found himself. I think it is probably correct that, in about May 1994, Ms Tyler and the applicant had some conversation about whether the applicant might have a claim under the SRC Act. From Ms Tyler's point of view, any such conversation would have been no more than informal discussion. From the applicant's point of view, however, he may have perceived it in what he regarded as more significant terms. The applicant's conduct, in providing to the ACT HRO from time to time information as to what was happening in respect of his compensation claim (including submissions of 11 September 1995 and 14 March 1996) confirms that, from his perspective, he regarded the ACT HRO as more than merely incidentally interested in the outcome of progress of his compensation claim. However, as I have noted, the detail of the conversation on the topic is not pivotal to resolution of the present issues.
105 The applicant's letter to the ACT HRO of 31 May 2004 suggested that he would await Comcare's decision on his compensation claim before progressing the sex discrimination complaint against the ATO. It also referred to a number of new matters or facts which the applicant said were relevant to his complaint. It also indicated that the applicant proposed to make a complaint of sexual harassment against the ATO in its role as the employer of X. The then Acting Director of the ACT HRO by letter of 22 June 1994 indicated in response that no further action on the applicant's sex discrimination complaint would be taken until the applicant further contacted the ACT HRO requesting that it do so. The applicant ultimately requested that consideration of his complaint be re-enlivened by letter dated 19 April 1995. On 26 June 1995 he wrote to indicate that he did not wish to pursue the separate complaint against X (made on 15 April 1994) for reasons he then gave in that letter.
106 During the 11 month period whilst investigation of the sex discrimination complaint was in abeyance, the applicant's work position remained under review. In April 1994 the fifth respondent needed to speak to the applicant regarding his work. The context was the applicant's request to return to the CCS team, at least until he was able to return to the DBA subsection, together with the then structural rearrangement of the IT Services Group. The fifth respondent also then had the view that X may not then object to the applicant returning to the DBA subsection.
107 The fifth respondent was nevertheless aware of ongoing reservations of some in the Data Services Section to the applicant returning to work there. The fifth respondent therefore contacted the applicant to arrange a meeting. The applicant was strongly opposed to meeting the fifth respondent as he was, as he said in evidence, very emotionally distressed at the time. He was also very sensitive to any action which might be seen as X controlling his working environment or working area. He did not want to be seen as the victim in any outcome of what was to be discussed. He was therefore very unresponsive. On 21 April 1994 the fifth respondent directed the applicant to attend a meeting with him. The applicant agreed to do so under 'duress'. As an indication of the depth of his concern (whether or not justified), on 21 April 1994 the applicant made a grievance complaint under the Public Service Regulations against the fifth respondent for workplace harassment by reason of the fifth respondent's conduct, in the face of the applicant's earlier expressed wish to have no further dealings with the fifth respondent (despite the fifth respondent being his supervisor). The applicant in evidence described that as a plea for help from the ATO. The grievance complaint against the fifth respondent was duly investigated and found to have no basis.
108 In any event, as the fifth respondent was about to go on leave, the further immediate discussions regarding the applicant's work placement, or any change to it, were undertaken by the fourth respondent then acting in the position of the fifth respondent.
109 The fourth respondent's first recollection of a relevant dealing with the applicant was on 3 May 1994. He had a short meeting with the applicant and others when the applicant sought documents regarding his transfer from the DBA subsection area. The fourth respondent then made enquiries on the matter. He was informed that both the applicant and X were removed from the DBA subsection area in February 1993, on the decision of the fifth respondent. He was informed that the move was not permanent, and could be reviewed after six months. There was apparently no formal documentation regarding the decision. The applicant received a copy of the minute from the officer of Personnel Management in which that information was conveyed to the fourth respondent. The applicant asked, and was informed by, the fourth respondent as to the approximate date when he received that minute. He was told that it was in mid May 1994. The only other dealing that the fourth respondent recalls regarding the applicant in 1994 was that he was informed on one occasion that X was upset and wanted to keep out of the way of the applicant. He reported that information to the fifth respondent, who was about to return to his position. Both of those events occurred when the fourth respondent was acting in the position of the fifth respondent.
110 In fact, in June 1994 the applicant was transferred to the CCS Section again, under the supervision of the third respondent.
111 The third respondent at the request of ATO Personnel prepared a report regarding the work performance of the applicant over the period 7 June 1994 to 22 August 1994. The applicant was reported as performing satisfactorily, with good work output and good working relationships.
112 The applicant complained about the third respondent not permitting him to attend a training course or a user group meeting which, in August 1994, he asked for permission to attend. The third respondent's evidence was that he did not think that, given the applicant's particular role at the time, the proposed training course and user group meetings were of sufficiently direct relevance to his duties, and that the more appropriate attendees would be some persons or some person from the DBA subsection. He considered that the attendance of the applicant at the expense of someone from that subsection might exacerbate tensions between staff in the DBA subsection and the applicant. He also had regard to the cost and his available training budget. The third respondent suggested that the applicant should consider attending a particular training course the following year. The third respondent's decision prompted vigorous reaction from the applicant, by e-mail of 9 September 1994, including the threat of a grievance complaint against all staff of the DBA subsection for 'making malicious and unwarranted attacks against me', and against the third respondent for denying him the right to use and develop his 'DB2 skills'. The training course related to DB2 skills. He referred also the possibility of X enlisting the help of DBA subsection staff to inhibit his career prospects.
113 On 16 November 1994 the applicant formally made a complaint to the ATO that the third respondent's conduct amounted to discrimination and victimisation against him. He believed that the third respondent's reason for refusing to send him to the conference was discriminatory and victimising. During this period, the applicant's grievance complaint against the third respondent was being investigated by the MPRA. The third respondent made a statement to the MPRA regarding the circumstances of the decision of 10 December 1992 to move both the applicant and X from the DBA subsection at that time. The evidence does not show the outcome of that investigation.
114 Shortly afterwards the applicant sought the approval of the third respondent to attend a further conference. The third respondent discussed with the applicant the particular aspects or sessions of the proposed conference which he thought would assist his current work. The applicant responded by memorandum dated 10 November 1994. The third respondent did not approve the applicant's request. Instead, he requested those staff of the ATO who were attending the conference to brief the applicant and the third respondent about those particular parts of the conference sessions nominated by the applicant as directly relevant to him, after they had attended the conference. The following day the applicant asked the third respondent to take further and more positive action to address resolution of the antagonism of the DBA subsection staff towards him.
115 Over those months the fifth respondent and the third respondent regularly discussed the prospects of the applicant returning to work in the DBA subsection. The fifth respondent learned that, in November 1994, the third respondent had engaged EASACT (in effect, the second respondent) to explore the prospect of mediation between the applicant and others in the DBA subsection with a view to the applicant being able to return to work there. He was informed of the progress of that investigation from time to time.
116 In fact, on 22 November 1994 the third respondent contacted EASACT to consider engaging it for consultation regarding 'appropriate process whereby an employee … can move back into a work group who are not keen on him coming back'. In response, on 28 November 1994 the second respondent met with the third respondent to provide advice regarding the conflict resolution process between the applicant and his former colleagues in the ATO. That communication is one of the steps which are alleged to give rise to the misfeasance in public office claim.
117 The outcome was that the second respondent would, in the first place, interview the applicant. The question to be addressed by the second respondent was whether a mediation process might succeed, and therefore might be pursued. It was not to conduct a mediation. Again, after the initial impetus, the process was prolonged. It took some 12 months to complete. Between 30 November 1994 and 22 December 1994 the second respondent interviewed the applicant to learn of his concerns. The applicant told the second respondent that he wished to return to the DBA subsection, that there had been difficulties in the past, that he had been under a lot of stress including harassment in the workplace, that he was now a quite different person, and that he was aware that some staff members had reservations about him returning to the DBA subsection although he did not consider there were clear allegations made against him. The applicant also told the second respondent that he was concerned that he could adequately address staff concerns about his return to work to the DBA subsection. He said he had reasons to doubt that certain of the concerns of other staff were valid, and that he could not fairly address them as he did not have details of them. The details had not been flushed out through earlier grievance procedures. The applicant said he expected the second respondent to revert to him following his proposed meeting with the group of staff, to address the staff concerns once the second respondent was able to specify them to the applicant in detail.
118 The second respondent is a qualified psychologist, well experienced in counselling in the workplace and in mediation of workplace disputes. At material times from March 1993 he was an employee of EASACT and was engaged in providing counselling services to staff of the ATO. There was no cross-examination by the applicant directly challenging his credit and no submission from the applicant that I should not accept his evidence. He was only briefly cross-examined by the applicant, to elicit certain additional contextual facts. Nor, in the applicant's oral evidence, did he disagree directly with any events related by the second respondent. Their disagreement was on minor or peripheral matters and does not require specific findings.
119 On 25 January 1995 the second respondent interviewed a group of staff. There were four or five staff members present. Their attendance was conditional on their anonymity being respected. The second respondent had no role in the selection of any staff he spoke to. The second respondent was aware that the four or five staff present all worked in the same general physical location as the DBA subsection or were part of the DBA subsection work team, so he understood that each would be affected in some way by the risk of coming into contact with the applicant if the applicant were to return to work in the DBA area.
120 The outcome of those two meetings with the applicant, and then with the group of staff, was a letter from EASACT to the ATO (the third respondent) dated 17 February 1995. That is the first of three allegedly defamatory communications made by the second respondent. The letter contained three headings: Background, Meetings, and Recommendations. The background explained the events leading up to the letter. The 'Meetings' section apparently summarised the views expressed at the meetings of the second respondent with the applicant and separately with the group of staff. It was in that section of the letter that the alleged defamatory communications were conveyed. The document contained the following:
'On 25 January 1995, I met with a group of staff who prefer not to be named. They expressed surprise and concern that the result of the conflict resolution process might be Colin returning to the area; it was their understanding that the decision for Mr Dunstan and [X] to move had been permanent.
Staff were strongly against Mr Dunstan's return; for a number of reasons, primarily that they felt he was unsuited to managerial work and did not want to work under him again, they felt concern that his work was never subject to review, they are concerned about the possibility of further litigations, and have some concern for their own personal safety.'
It is only that section of that letter of which the applicant complains.
121 The Recommendation was that it would not be appropriate to proceed then with any form of mediation. The second respondent suggested that the applicant be accurately informed of the full extent of 'staff reservation and concern about him' and their strong reluctance to work with him again. The second respondent also suggested that further meetings be conducted with himself or another facilitator between the third respondent and the applicant, and between the third respondent and the staff who had attended the meeting, to the intent that the third respondent as manager would be present as a communication link between the applicant and the staff group.
122 I note that the second respondent did not attempt to form any judgment as to the accuracy or validity of the staff's concerns about the applicant as expressed to him. It was not his function to do so. His role was to assess whether there was any point to mediation with a view to resolution of the issues. He did not think there was. His suggestion for further meetings was his response to the applicant's strongly expressed desire to have a 'right of reply' in relation to the staff concerns about him, and he also suspected that the applicant may not fully have appreciated the depth of those staff concerns.
123 On 20 February 1995 the third respondent instructed the second respondent to proceed as he had suggested.
124 Consequently, on 20 February 1995 the second respondent contacted the applicant and informed him that the second respondent did not consider mediation would resolve the staff concerns about the applicant's potential return to the DBA subsection. The second respondent and the applicant met on 24 February 1995. The applicant then had a copy of the second respondent's letter of 17 February 1995. He expressed concern that it may have been read as assessing the appropriateness or otherwise of the applicant's return to work in the DBA subsection. To avoid any potential use of the letter of 17 February 1995 in that way, the second respondent agreed with the applicant to write a further letter to the ATO (the third respondent). He did so by letter of 6 March 1995 in the following terms:
'I spoke again on Friday 24 February with Colin Dunstan, EASACT as agreed in your letter of February 1995, in order to debrief him regarding my letter to you of 17 February 1995.
Mr Dunstan expressed a concern that my letter may be read as an assessment of the appropriateness or otherwise of him returning to work in DBA subsection.
I therefore agreed with him to re-emphasise with you these points:-
1. As you know, my contracted involvement with you was to recommend whether a mediation process between Mr Dunstan and some staff members who hold concerns about him, proceed.
2. This being so, I was not and am not involved in any form of investigative or assessment capacity regarding Mr Dunstan's desire to return to DBA subsection.
3. Consequently, I made no attempt to interview all staff or even a representative sample of staff in DBA. My references to staff in my letter apply to those who attended a meeting with me.
I am still willing to proceed with my recommendation of facilitating meetings between yourself and Mr Dunstan, and yourself and staff members. Colin indicated that he will advise me about his participation in such a meeting.'
125 The proposed further meetings did not immediately take place.
126 The second respondent's next involvement was on 10 May 1995. The third respondent contacted him to indicate that the applicant wished to procure a written list from the second respondent of the concerns raised with the second respondent in that interview with the group of staff. The third respondent told the second respondent that the applicant was not keen to proceed to the further meeting suggested by the second respondent (at which the third respondent was to be present) without a written list of those staff concerns. The second respondent procured the permission of the staff involved in the earlier meeting to provide to the applicant a list of their concerns. He then prepared the list of the seven concerns of the staff, which was detailed in a letter from him to the ATO (the third respondent) on 11 May 1995. That is the second allegedly defamatory letter.
127 The applicant complains of the expression of those concerns (other than the first) in the letter of 11 May 1995. It is necessary to put the letter into the context of all the communications. The letter first commenced by referring to the telephone conversation between the second respondent and the third respondent in which the second respondent was asked to provide a summary of his discussion with the group of the staff regarding a possible mediation between themselves and the applicant. It noted that the summary, when provided, would be given to the applicant prior to a meeting between himself, the second respondent and the third respondent with the purpose of facilitating communications as set out in his earlier letter of 17 February 1995. The letter also referred to the second respondent's letter of 6 March 1995 referred to above explaining the limited role of the second respondent.
128 The letter continued:
'Consequently I am not able to provide details pertaining to any particular incident or events. I am providing only a summary of concerns as expressed by the group of staff I met with on 25 January 1995.
These concerns were:
1. That these staff understood an agreement was reached whereby Colin would not return to the DBA subsection, and wonder why this appeared to be re-raised as a possibility.
2. That although Colin is regarded as an excellent programmer, his management skills are perceived as very poor.
3. Comments related to this were that Colin can be aggressive, moody and unpredictable, that he isolates people and encourages factions, that he takes the "best work" for himself; and that it is believed he takes notes on what other staff are doing.
4. It was suggested that Colin's work is often not subject to review, and that he had an almost complete monopoly on the system.
5. There were also concerns about Colin's tendency towards litigation which makes people reluctant to be open towards him.
6. It was considered that Colin has had such a detrimental effect on staff morale that some staff do not want to work with him again.
7. Finally there was some degree of concern that Colin has a potential for physical aggression due to what staff perceive as his bitterness.
I reiterate that I have not made any assessment of the accuracy or otherwise of these concerns. I am providing them now for our agreed purpose of further communication between all parties involved.'
129 A copy of that letter was provided to the applicant.
130 There followed a meeting of 19 May 1995 between the applicant, the second respondent and the third respondent. Each of the seven listed concerns was discussed. The applicant's responses were noted. The second respondent summarised the applicant's responses in a draft letter proposed to be sent by the second respondent to the third respondent. He forwarded that draft letter to the applicant for his comment. The applicant was told that his responses as finally expressed would then be put to the group of staff from the Data Services Section in a meeting at which the second respondent and the third respondent would also be present. (I interpose to remark that the second respondent did not distinguish between those working in the DBA subsection and those working in the Data Services Section, the larger group working on the same floor of the building). I accept that, at that meeting, the applicant made it clear that he had not agreed that he should not return to the DBA Subsection without the consent of X, or without the consent of other staff in that area. The applicant responded in writing by a letter to the second respondent of 15 July 1995.
131 The process of incorporating the applicant's additions and refinements in the report following the meeting of 19 May 1995 was incomplete when the second respondent had a period of long service leave. In the meantime, the applicant contacted EASACT in his absence and met with another counsellor, George Magdulski.
132 The second respondent was cross-examined by the applicant about the contents of the applicant's letter of 15 July 1995. His concern, as put to the second respondent, was that the group of staff interviewed were not representative. The applicant provided the second respondent with a list of the names of staff that he had directly supervised, and suggested that one only of them (if any) were in the interview group. He therefore put to the second respondent that the complaints did not accurately represent concerns of staff that he would work with. For present purposes, it is not necessary to resolve the applicant's concerns. In cross-examination, he agreed that the second respondent ultimately conveyed his concerns as represented in the letter of 15 July 1995, at least at a general level, although the applicant maintained some reservations about the composition of the group of staff representatives. He also accepted that the letter of 5 December 1995 referred to below accurately represented the applicant's concerns.
133 There was nothing sinister about the selection of the persons with whom the second respondent consulted. They were not selected by the second respondent, nor by the third respondent. The staff with whom the second respondent consulted were identified to him as persons willing to participate by Ms Hand. Ms Hand worked for the ATO from 1990, and from about the middle of 1991 in the DBA subsection in which the applicant was then one of the four team leaders. Periodically thereafter, the applicant was her direct manager. She was also the union representative in that area.
134 In her capacity as the union representative, Ms Hand was informed of, and suspected, a relationship between the applicant and X. She had counselled X about being careful regarding behaviour which might attract the attention of other staff. In 1992 X also spoke to Ms Hand about the relationship. She said that she wanted to end it, but could not do so. Ms Hand advised her to speak to the third respondent. Subsequently, X moved to another section in a different part of the building (apparently the move following the agreement of 30 August 1992). After a few months, X complained to Ms Hand that she was being 'punished' while the applicant remained in the DBA subsection. Ms Hand referred that comment to the third respondent. It was shortly afterwards announced to the DBA subsection personnel generally that both the applicant and X would be moving to separate sections within the ATO (as they each did soon after December 1992).
135 When the possibility of the applicant returning to the DBA subsection was subsequently raised by the third respondent, Ms Hand discussed that with some staff in that area. She arranged a meeting with Ms Millar as the EEO of the IT Services Group within the ATO. The meeting took place with Ms Millar on 14 May 1993. It was attended by the 10 'senior technical people' in the DBA subsection or in the Data Services Section. Their collective view was that the applicant should not return to the DBA subsection, partly because they considered the applicant would then be treated differently from X, and partly because they did not like his management style. It is unnecessary presently to go into the details of why that was so. Ms Hand conveyed those views to the third respondent.
136 When the third respondent then arranged the engagement of the second respondent, Ms Hand was informed. She recalls that the second respondent held three meetings, two early in 1995 (the second respondent says only one meeting was held in early 1995, on 22 January 1995) and one late in 1995 (the second respondent says that took place on 27 November 1995). There was also a meeting with Mr Magdulski on 12 October 1995. There were several staff from the DBA subsection present at those meetings. They were those persons who Ms Hand had asked to attend and who were prepared to do so. In the case of the meeting of 12 October 1995, the applicant says he arranged the meeting and the attendees. They included both senior and junior staff. The personnel at those three meetings were not in all instances exactly the same. Ms Hand confirmed that the second respondent's documents of 17 February 1995, 11 May 1995 and of Mr Magdulski of 12 October 1995 reflect accurately the matters which were then discussed.
137 Ms Hand said, and she was unchallenged in cross-examination, that ATO staff in the DBA subsection were quite fearful of the applicant returning to work there, not only because they regarded him as so committed to return to work in that area that he would (for example) take legal action against anyone he perceived as wrongfully opposing that course, but also because they feared for their physical safety. The applicant did in fact institute various proceedings against X for lost wages (twice) during 1996, for defamation (ultimately five actions between 1993 and 1995), and he subpoenaed the notes of the third respondent, EASACT, and a number of employees in support of those actions. The claims against X were consolidated with a claim against two other employees of the ATO. They were dismissed after a hearing in July 1997.
138 Although the applicant did not return to work in the DBA subsection, in 1995 he was about to return to work on the same floor of the building. According to Ms Hand, some DBA subsection staff then refused to work in that area. That was reported to the fifth respondent.
139 The second respondent was questioned by the applicant about the composition of the staff group he interviewed. He was concerned that his responses might disclose the names of those persons, and that he had agreed for their names to be confidential. One of those persons was Ms Hand. She was the contact point.
140 To revert to the findings about the second respondent's role, on 12 October 1995 Mr Magdulski had a meeting with four staff members 'each of whom had worked with the applicant' and had been invited by the applicant to attend.
141 It is unclear whether the four people who met with Mr Magdulski on 12 October 1995 were some of the same people as those who had previously met with the second respondent. There is no direct evidence on the topic. Mr Magdulski's note indicated that those people generally regarded the applicant as very helpful and patient, with strong technical expertise. They said he gave time, effort and thought to the development of the skills of junior staff. They said he was a very good mentor. They said he usually exhibited a placid manner, and that interactions with others generally showed rapport and respect. The document also recorded the following:
'However, he was not afraid to make criticisms of senior people, these could, on occasion be 'impolitic'. He could also appear strong headed and opinionated, sarcastic and arrogant. His favouring of [X] created some disaffection amongst his staff. He is seen as very committed to providing service of a very high technical quality. This seems to be the primary focus of his attention.'
142 The evidence is not clear as to how the process precisely evolved in the latter part of 1995. On 5 November 1995 the applicant wrote to Mr Magdulski seeking to progress the resolution of what he then apparently understood as an ongoing mediation process. He noted that the 'resolution of differences' between himself and other staff had 'seemingly been achieved'. Presumably, the basis for that understanding is what happened at the meeting on 12 October 1995. His letter referred to certain misperceptions about his situation by the staff, including that his move from the DBA subsection in early 1993 had been permanent when, as I have found, the fifth respondent regarded it as reviewable in certain circumstances after about six months, and according to the minute of ATO Personnel of 6 June 1993 to which the applicant referred, it was to be reviewed in six months.
143 On 6 November 1995 Mr Magdulski wrote to the applicant indicating that a meeting of staff, to be facilitated by the second respondent, was to take place on 27 November 1995. The applicant was given a copy of Mr Magdulski's notes of a meeting with members of the staff of the ATO of 12 November 1995. The applicant was to indicate whether he wanted the material which had been sent by the applicant to Mr Magdulski to be available to staff members prior to or at that meeting.
144 Upon his return from leave, the second respondent then met with the same or almost the same group of staff who had initially expressed concerns to him about the applicant, and with the third respondent. The meeting took place on 27 November 1995. It was the last step in the agreed process of ensuring that the concerned staff on the one hand, and the applicant on the other, had the opportunity to address and understand each other's viewpoints. The action taken by Mr Magdulski in October and early November 1995 appears not to have been so specifically in pursuance of that course previously planned by the second respondent. It is also not clear whether the staff members he met were the same as those at the meeting Mr Magdulski conducted on 12 October 1995. The applicant has identified, or believes he has identified three of the staff attendees. He said some of them worked directly in the DBA subsection. Given the outcome of the meeting of 27 November 1995, and the evidence of Ms Hand, it is unlikely that all the same persons attended that meeting as those who attended the meeting with Mr Magdulski on 12 October 1995. The significantly different emphasis in the reported outcome of the meeting with Mr Magdulski may also be the outcome of his limited involvement. He did not give evidence. The reported outcome indicates (as the third respondent also said) the applicant had strong positive qualities in his work. Nevertheless, the whole of the evidence leads firmly to the view that there was a real ongoing concern about the applicant returning to work in the DBA subsection.
145 On 5 December 1995 the second respondent prepared a report to the ATO (the third respondent) regarding the meeting of 27 November 1995. Under the general heading 'Staffing Matters' appears the material which is alleged to give rise to the third defamatory allegation. The report runs to some two and a half pages, of which four sentences only are the subject of complaint. Again it is necessary to ensure that those particular sentences are put into the context of the letter as a whole.
146 The report of 5 December 1995 from the second respondent to the third respondent was sent by facsimile including a cover sheet. At the same time, a further letter was sent, dated 5 December 1995, from the second respondent to the third respondent which summarised his brief and the steps taken, and enclosed the report of 5 December 1995 described as 'the summary of Colin's responses to staff concerns and the summary of the meeting of 27 November with recommendations'. They were apparently faxed on 6 December 1995 although the cover sheet is dated 4 December 1995.
147 There was a third document enclosed with the facsimile. It was a further letter also of 5 December 1995 from the second respondent to the third respondent (also copied to the applicant) referring more particularly to the meeting with staff on 27 November 1995. It describes the materials presented at that meeting. It concluded:
'Clearly the situation is delicate for sensitive personal issues being involved. At this stage there is no indication of either side being able to appreciate others' points of view, nor that a harmonious workplace would result if they were to work together.
We are therefore no closer to overcoming the tension arising from concern at Colin's potential return by some staff on one side, and Colin's frustration at this obstacle to his return on the other side.
Clearly management now need to decide whether Colin's needs as an individual outweigh several staff members concerns in the context of achieving the most effective team productivity and working relationships.'