(a) Staffing and other measures which are designed to ensure the orderly arrival and departure of patrons.
(b) Signage to be used to encourage responsible off-site patron behaviour.
(c) The training of staff in the management of patron behaviour.
(d) Staff communication arrangements.
(e) Hours of operation for each area of the hotel.
(f) Patron numbers, and how this number of patrons will be controlled by staff.
(g) Measures to control noise emissions from the premises.
(h) Compliance with the Liquor Control Reform Act 1998, including confirmation that all persons engaged in the serving of liquor must undertake Responsible Service of Alcohol Training provided by, or approved by, Liquor Licensing Victoria within one (1) month of employment.
(i) The management and responsibility of crowd controllers including confirmation that security staff employed at the premises must have undertaken a recognised course in crowd control and be licensed under the Private Agents Act 1966.
(j) Liaison with the Victoria Police in relation to the operation of the premises, where required.
(k) The keeping of a complaints register and procedure for dealing with complaints.
(l) Confirmation that all persons engaged for employment in the gaming lounge must undertake Responsible Service of Gaming Training by, or approved by, the Victorian Commission for Gambling Regulation.
(m) The emergency procedures to apply to the premises in the case of an emergency.
(n) The employment of a manager over the age of 21 years who is responsible for ensuring that the activities on the premises and the conduct of persons attending the premises do not have a detrimental impact on the amenity of the locality. The manager must be authorised by the operator to make statements at any time on his/her behalf to any officer of the Responsible Authority, the Victoria Police and/or of Liquor Licensing Victoria authorised under section 129 of the Liquor Control Reform Act 1998 and/or to take action on his/her behalf in accordance with a direction by such officer.
(o) The installation and maintenance, during all hours of operation and for 30 minutes after the close of the premises each day, of an electronic surveillance system to monitor and record continuous images of all entrances and exits and bar areas. These records must be retained for a period of one (1) month and made available for viewing and/or removal at all times by an authorised police officer or authorised officer of the Council or an authorised officer of Liquor Licensing Victoria.